Restaurant General Manager
Restaurant manager job in Nitro, WV
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate.
Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks:
Ensuring excellent hospitality and guest service
Creating a positive work environment for team members
Implementing Human Resource decisions
Performing P&L analysis
Controlling inventory
Pay Rates Starting between: $43,888.00 - $59,050.00 / year
Qualifications
As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.
Additional requirements of the Restaurant General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to work a flexible schedule of nights, days, weekends and holidays
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
General Manager
Restaurant manager job in Huntington, WV
📌 General Manager - Manufacturing & Commercial Leadership
📍 Midwest/NE Kentucky | 🏭 Industrial Manufacturing | 🔒 Confidential Client
We're leading a retained executive search on behalf of a confidential, privately held industrial manufacturer seeking a General Manager to lead a single-site business with full accountability for commercial performance and operational execution.
Reporting to the CEO, this role owns the complete P&L and leads all core functions including operations, engineering, quality, and sales. The business operates in a custom, engineered-to-order manufacturing environment, where success depends on strong customer engagement, disciplined execution, and cross-functional leadership.
🔧 Key Responsibilities:
Own P&L responsibility and overall business performance for the site
Lead and integrate sales, operations, engineering, and quality to deliver on revenue, margin, and customer commitments
Act as the senior customer-facing leader, supporting key accounts and commercial strategy
Translate customer demand into executable production, engineering, and delivery plans
Drive operating rigor through KPIs, daily management, and disciplined follow-through
Build and lead a high-performing leadership team with clear accountability
Partner with the CEO on growth strategy, pricing, capacity planning, and investment decisions
Champion a culture of continuous improvement, standard work, and results-driven execution
🧩 Ideal Background
10+ years of leadership experience in industrial or manufacturing businesses
Prior experience as a General Manager, Business Unit Leader, Plant Manager, or Operations Leader with commercial ownership
Demonstrated success owning revenue, margin, and customer relationships in addition to operations
Experience in engineered-to-order, fabrication, or custom manufacturing environments
Strong grounding in lean operating systems (DBS, TPS, or similar)
Comfortable operating as a hands-on leader in a $10M-$50M, single-site organization
Bachelor's degree required; engineering or technical background preferred
🌟 Why This Role?
This is a true end-to-end GM role with the ability to directly shape commercial strategy, customer experience, and operational performance. You'll work closely with the CEO and leadership team to drive profitable growth, improve execution, and build a scalable operating model for the future.
🔒 Confidential Search Notice
This search is being led by Next Level Partners, LLC as a retained executive search partner. While NLP is the job poster, this opportunity is not within NLP directly, and specific company & client details will be shared with qualified candidates during the selection process.
General Manager
Restaurant manager job in Charleston, WV
**This is an On-Site role in a manufacturing setting**
Salary Expectations:
-190-245k
-100K+ bonus
Keys to this role:
-Engineering background and degree preferred (BSME)
-Experience in Metals
-Strong leadership in a large union campus
Summary
The General Manager is responsible for all aspects of manufacturing functions. The GM must review standard procedures within the business to ensure the introduction and adoption of new and modern approaches to leadership, communication, quality control and cost. The individual will plan, organize, measure and direct all manufacturing operations of the company to ensure an on-time delivery of products that meet customer's requirements. A data-driven mindset is key in this position.
GENERAL MANAGER I Manager In Training
Restaurant manager job in South Point, OH
Benefits:
ESOP - EMPLOYEE STOCK OWNERSHIP PROGRAM
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Opportunity for advancement
Vision insurance
GENERAL MANAGER I
Manager In Training
At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry!
Reports to: Regional Manager
We have a great benefits package consisting of:
ESOP - Employee Stock Ownership Program
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise
As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to):
Work a minimum of a 48 hour weekly retail schedule
Achieve personal sales goal.
Effectively and efficiently assist with managing the sales team and new hires
Provide training and set goals for sales team
Creating an extraordinary experience for our guests.
Provide support to the store's Management Team whenever needed and be able to fulfill their role and duties as necessary.
Great communication with the store's Management Team in regard to individual and department performance.
Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information.
Focus on driving sales including all steps of the sales process.
Ability to coach a sales professional in a one‐on‐one setting in regards to improvement of the sales process.
Shadowing sales professionals to ensure the sales process is being followed.
Ability to recognize sales professional's weaknesses during the actual sales interaction and coach them to improve upon any weaknesses.
Ability to “debrief” a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon.
Ability to set individual goals for sales professionals based on store goals.
Constant communication with sales professionals as to where they're tracking in relation to their goals.
A great passion for working with others and seeing individuals, as well as team, success.
Learn all roles and functions within the store and operations
Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location.
Some travel will be required
Learn to live in the numbers
Qualities we are looking for:
High energy with an enthusiastic personality and overall great attitude towards the retail sales environment.
Strong leader with a team first attitude that possesses a high level of commitment and work ethic.
A reliable individual that holds themselves accountable that possesses the ability to hold others accountable.
Someone that has the ability to multitask, communicate effectively with excellent time management skills.
Willingness to accept a promotion at any location in the assigned region.
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous demonstrated experience in a customer satisfaction environment preferred
Previous retail management/supervisory experience.
Position Type
Full-Time/Regular
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $60,000.00 per year
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Auto-ApplyRestaurant Assistant Manager
Restaurant manager job in Huntington, WV
Why Are We Here?
At Fazoli's, our purpose is to
“enhance the lives of those we touch… one breadstick at a time.”
It's a simple concept in a complex world. Whether we're assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone's day just a little brighter - a little better - than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
What Do We Do?
As Assistant Manager, you are a vital member of the management team who is also learning and developing essential management skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli's Restaurant. In order to fulfill this important role successfully you will need the following:
Leadership: The ability to work with and through others to accomplish goals. As an Assistant Manager you will embark on a career in general management, responsible for not only operating great shifts but also perfoming various management functions, such as inventory management, scheduling, cash reconciliation, etc. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest:
“GREAT GUEST SERVICE is what we do.”,
Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli's, no matter what,
“PEOPLE come first.”
Integrity: The ability to leverage Fazoli's policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why
“INTEGRITY is everything”
is one of our core values.
Business Acumen: Your previous experience in restaurant management will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can't do it all alone; you need a great support team around you. Around here,
“TEAMWORK makes the difference.”
Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our
“PURSUIT OF EXCELLENCE is never-ending.”
Qualifications:
· Education: High school diploma or G.E.D. equivalent.
· Minimum Age: 18 years of age or older.
· Experience & Training:
· External Candidates: 12 + months restaurant management experience required. Casual dining/fast casual experience preferred, but not required.
· Internal Candidates: 6+ months experience as a successful Fazoli's Associate Trainer.
· All candidates: Must have open availability to work all shifts during the restaurant hours of operations. In addition, all candidates must have the flexibility to transfer and/or assist at other Fazoli's restaurants as business needs arise.
Why Are We Here?
At Fazoli's, our purpose is to
“enhance the lives of those we touch… one breadstick at a time.”
It's a simple concept in a complex world. Whether we're assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone's day just a little brighter - a little better - than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
What Do We Do?
As Assistant Manager, you are a vital member of the management team who is also learning and developing essential management skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli's Restaurant. In order to fulfill this important role successfully you will need the following:
Leadership: The ability to work with and through others to accomplish goals. As an Assistant Manager you will embark on a career in general management, responsible for not only operating great shifts but also perfoming various management functions, such as inventory management, scheduling, cash reconciliation, etc. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest:
“GREAT GUEST SERVICE is what we do.”,
Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli's, no matter what,
“PEOPLE come first.”
Integrity: The ability to leverage Fazoli's policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why
“INTEGRITY is everything”
is one of our core values.
Business Acumen: Your previous experience in restaurant management will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can't do it all alone; you need a great support team around you. Around here,
“TEAMWORK makes the difference.”
Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our
“PURSUIT OF EXCELLENCE is never-ending.”
Qualifications:
· Education: High school diploma or G.E.D. equivalent.
· Minimum Age: 18 years of age or older.
· Experience & Training:
· External Candidates: 12 + months restaurant management experience required. Casual dining/fast casual experience preferred, but not required.
· Internal Candidates: 6+ months experience as a successful Fazoli's Associate Trainer.
· All candidates: Must have open availability to work all shifts during the restaurant hours of operations. In addition, all candidates must have the flexibility to transfer and/or assist at other Fazoli's restaurants as business needs arise.
Restaurant Manager - Full Service - Charleston, WV
Restaurant manager job in Charleston, WV
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full service restaurant management position in Charleston, WV
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$45K - $55K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
Kitchen Manager
Restaurant manager job in Barboursville, WV
THE KITCHEN MANAGER: the HEART of our operations. As the leaders of the kitchen, KMs are the culinary experts who keep our kitchens in pristine operating conditions. You get to select and motivate an elite group of back-of-house employees and manage the costs to ensure the overall financial success of the location.
What we are looking for!
* You love working in a fast-paced, multi-faceted restaurant/entertainment scene
* You can communicate to your team in a way that inspires FUN!
* There isn't a station you cannot work and a team you cannot lead
* You can handle 100K days & working an average of 50-hour work weeks
* You enjoy new menu rollouts and love introducing new food items to our guests
* You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
Requirements:
* 21+ years of age
* 3+ years of Restaurant/Hospitality experience
* Proficient in managing the cost of goods sold and labor
* Ability to lead a team to create a memorable guest experience
* Proven experience in kitchen management
* Strong business acumen
* The ability to work weekends, nights, and holidays
* Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
* You are the head coach of a talented group of BOH employees, and you are responsible for hiring, training, developing, and retaining the best team possible
* Create a well-maintained, safe, secure, and sanitary environment for all guests and staff
* Managing food costs, tracking waste, and controlling kitchen labor costs
* Understanding, managing, and practicing safe food-handling procedures
* Collaborate with the rest of the management team to drive financial results and optimize profitability in your location
PERKS!
* Competitive salary
* Quarterly bonus program
* Health, Dental, Vision, Long & Short-term Disability
* Employee Assistance Program
* Buster's Legacy Fund (Supports team members during difficult times)
* 401K matching plan
* FREE food
* FREE gameplay
* Large leadership team = multiple managers per shift
* FUN work environment
* Grow your career!
* Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
63527
* 74738
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyKitchen Manager
Restaurant manager job in Barboursville, WV
THE KITCHEN MANAGER: the HEART of our operations. As the leaders of the kitchen, KMs are the culinary experts who keep our kitchens in pristine operating conditions. You get to select and motivate an elite group of back-of-house employees and manage the costs to ensure the overall financial success of the location.
What we are looking for!
You love working in a fast-paced, multi-faceted restaurant/entertainment scene
You can communicate to your team in a way that inspires FUN!
There isn't a station you cannot work and a team you cannot lead
You can handle 100K days & working an average of 50-hour work weeks
You enjoy new menu rollouts and love introducing new food items to our guests
You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
Requirements:
21+ years of age
3+ years of Restaurant/Hospitality experience
Proficient in managing the cost of goods sold and labor
Ability to lead a team to create a memorable guest experience
Proven experience in kitchen management
Strong business acumen
The ability to work weekends, nights, and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
You are the head coach of a talented group of BOH employees, and you are responsible for hiring, training, developing, and retaining the best team possible
Create a well-maintained, safe, secure, and sanitary environment for all guests and staff
Managing food costs, tracking waste, and controlling kitchen labor costs
Understanding, managing, and practicing safe food-handling procedures
Collaborate with the rest of the management team to drive financial results and optimize profitability in your location
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
63527
-
74738
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyMulti Unit General Manager
Restaurant manager job in Portsmouth, OH
Job Description
Multi Unit General Manager
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Multi-Unit General Manager for Victra, you will lead multiple locations while supervising your sales team and providing support as needed.
YOUR FOCUS (Responsibilities):
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, rapidly changing environment. You will also act as a mentor for your Assistant General Manager.
Driving the profitability and performance of multiple stores.
Ability to balance time effectively to drive maximum performance.
Selecting and retaining talent based on business needs.
Showing, Teaching and Coaching sales teams.
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the stores.
Driving new initiatives set by the company and communicating effective to both store teams.
Ensure store employees meet and/or exceed defined monthly sales and operational metrics.
Developing and implementing sales tools and initiatives.
Maintaining the performance of your stores by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.
Own store success and take ownership for stores employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly Multi Unit General Manager bonus. The average #all-in pay is $69572 per year per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time.
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Multi Unit General Manager
Restaurant manager job in Portsmouth, OH
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Multi-Unit General Manager for Victra, you will lead multiple locations while supervising your sales team and providing support as needed.
YOUR FOCUS (Responsibilities):
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, rapidly changing environment. You will also act as a mentor for your Assistant General Manager.
* Driving the profitability and performance of multiple stores.
* Ability to balance time effectively to drive maximum performance.
* Selecting and retaining talent based on business needs.
* Showing, Teaching and Coaching sales teams.
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the stores.
* Driving new initiatives set by the company and communicating effective to both store teams.
* Ensure store employees meet and/or exceed defined monthly sales and operational metrics.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your stores by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.
* Own store success and take ownership for stores employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly Multi Unit General Manager bonus. The average #all-in pay is $69572 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time.
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
GENERAL MANAGER I Manager In Training
Restaurant manager job in South Point, OH
Job DescriptionBenefits:
ESOP - EMPLOYEE STOCK OWNERSHIP PROGRAM
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Opportunity for advancement
Vision insurance
GENERAL MANAGER I
Manager In Training
At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry!
Reports to: Regional Manager
We have a great benefits package consisting of:
ESOP - Employee Stock Ownership Program
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise
As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to):
Work a minimum of a 48 hour weekly retail schedule
Achieve personal sales goal.
Effectively and efficiently assist with managing the sales team and new hires
Provide training and set goals for sales team
Creating an extraordinary experience for our guests.
Provide support to the stores Management Team whenever needed and be able to fulfill their role and duties as necessary.
Great communication with the store's Management Team in regard to individual and department performance.
Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information.
Focus on driving sales including all steps of the sales process.
Ability to coach a sales professional in a oneonone setting in regards to improvement of the sales process.
Shadowing sales professionals to ensure the sales process is being followed.
Ability to recognize sales professionals weaknesses during the actual sales interaction and coach them to improve upon any weaknesses.
Ability to debrief a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon.
Ability to set individual goals for sales professionals based on store goals.
Constant communication with sales professionals as to where theyre tracking in relation to their goals.
A great passion for working with others and seeing individuals, as well as team, success.
Learn all roles and functions within the store and operations
Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location.
Some travel will be required
Learn to live in the numbers
Qualities we are looking for:
High energy with an enthusiastic personality and overall great attitude towards the retail sales environment.
Strong leader with a team first attitude that possesses a high level of commitment and work ethic.
A reliable individual that holds themselves accountable that possesses the ability to hold others accountable.
Someone that has the ability to multitask, communicate effectively with excellent time management skills.
Willingness to accept a promotion at any location in the assigned region.
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous demonstrated experience in a customer satisfaction environment preferred
Previous retail management/supervisory experience.
Position Type
Full-Time/Regular
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
General Manager Prestonsburg KY
Restaurant manager job in Cross Lanes, WV
VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Prestonburg, KY. This is a full time, individual contributor position for overseeing all aspects of our operations in the Prestonburg area.
Compensation & Benefits :
This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package.
Responsibilities:
Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals.
Requirements: Some hotel management experience required in addition to good professional references.
EEOC Statement :
VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.
Auto-ApplyRestaurant Kitchen Manager
Restaurant manager job in Ashland, KY
Replies within 24 hours Benefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Our franchise organization, Vitall Partners, LLC, is currently seeking individuals to join our team! At Golden Corral , we know that successful people are the foundation of our very successful company. We hire managers with talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals.
In this role as Kitchen Manager, you are responsible for food production and operating the Back-of-the-House using Golden Corral products, recipes, procedures and company systems to ensure that the standards for quality food, recipes, and cleanliness are achieved for our guests. As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in absence of the General Manager and Hospitality Manager.
Requirements:
Two to three years' management experience in a high-volume, casual dining or family-style restaurant preferred.
Education and/or experience normally associated with completion of a degree program in business or hospitality.
Successful completion Golden Corral's comprehensive management training program.
Other Requirements:
Hours of work for this position are approximately 55-60 hours per week Position requires standing and walking for periods of 2-5 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Frequent heavy (in excess of 25lbs.+) lifting and carrying, bending and reaching overhead may be required. Work environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for training and operations meetings.
Relocating may be necessary as we are hiring for multiple locations.
Thank you for your interest in Golden Corral. Our commitment to valuing our employees helps create an environment where everyone can be successful.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
Auto-ApplyDirector of Catering, Full-time (University of Charleston)
Restaurant manager job in Charleston, WV
AVI Foodsystems is looking for an energetic and optimistic leader to immediately hire to fill the role of Full-time Director of Catering at the University of Charleston in Charleston, WV. This position pays between $50K - $55K/per year
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Coordinate and lead internal and external catering events
Hire, train, and schedule catering staff
Actively participate in the development of existing catering staff in service techniques, menu presentation, policies, and procedures
Oversee ordering, receiving and billing functions
Follow up on all catered events
Ensure successful operations of catering functions including preparation, transportation, setup, and cleanup of all events
Engage professionally with individuals at all levels
Monitor care and operation of delivery vehicles
Requirements:
Five or more years of management experience in the catering field
Exceptional interpersonal skills and decision making ability
Ability to lead, supervise, train and coordinate the catering team
Willingness and availability to work a flexible schedule
Hands on approach to training and development of the service team
Operational knowledge of commercial kitchen equipment
Proficient with Microsoft Office applications and catering billing systems
ServSafe Certification preferred
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
#LI-SM1
General Manager
Restaurant manager job in Flatwoods, KY
Job Description
To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You have at least 3 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
You're all about creating a great place to work for your team.
You want to make your customer's day and it shows in the way you are a “customer service maniac”
We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.
You set high standards for yourself and for your people.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Task Force General Manager(Columbus, OH ) based
Restaurant manager job in Huntington, WV
Job DescriptionSalary:
Deployed to perform special task or specific projects within Ohio, will require travel to Ohio or relocation. Will require 3 weeks out of 4 in Ohio.
Oversees, directs, and manages property operations of assigned hotel(s) to assure optimum performance and continual improvement in the Key Performance Indicators and company metrics.
Provides leadership and direction as a relief General Manager at various Hotel/s to provide interim coverage for General Manager's or acting Area Manager's position.
Coordinates, directs and manages the staff and day-to-day hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.
Participates in hotel sales and lead generation efforts in compliance with current guidelines for General Managers. Assists in the selection and training of the General Manager,
May also be assigned to lead or manage regional initiatives including recruitment, training compliance, hotel operations audits, and other similar activities.
MAJOR / KEY JOB DUTIES Provides leadership and direction for a specific hotel in the absence of the General Manager or District Manager. Will share Manager On Duty responsibilities during off hours with AGM/GM and will perform daily management and sales duties to ensure optimum property operation in the absence of the regular AGM/GM. Works closely with the regional leadership, training and standards, and corporate in order to determine the areas of opportunity within their assigned territory that require additional coaching and mentoring to achieve goal targets Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. Coach and support property management and associates on the customer centric service culture of ESA. Provide direction and leadership to maximize revenues and flow through to EBITDA.
TRAVEL DEMANDS: While performing the duties of this job, the employee is regularly required to travel by air and by automobile and be away from home for periods of several weeks. Must be able to drive automobile and fly in commercial air flights.
MINIMUM QUALIFICATIONS Minimum of three years of property level, General Manager, Hotel Manager, or AGM experience. Must possess strong to expert working knowledge of ESA systems, policies, and procedures. Must possess strong analytical and understanding of financial reporting procedures. Must be in good standing and have strong performance reviews as a current General Manager or Assist Manager.
PREFERRED QUALIFICATIONS Bachelors Degree in related field including business, hospitality, or similar Three to Five years of property level experience as a General Manager, AGM or similar hotel experience
General Manager
Restaurant manager job in Huntington, WV
Now Hiring General Managers!! The General Manager will play the key role in the operation of our restaurants. The Restaurant General Manager has the overall responsibility for:
Directing the daily operations of a restaurant
Ensuring compliance with company standards in all areas of operation including: product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability
Ensuring that the highest quality products and services are delivered to each customer
Other duties as required or assigned
Individual must have minimum of six months Popeyes managerial experience or one year of General Manager experience with another concept or be recommended by his/her current Area Manager. The individual must have effective oral and written communication skills, the ability to calculate and analyze data, display effective leadership skills, and be able to effectively communicate with all levels. Must be able to interpret Profit and Loss Statements and be computer literate.
Restaurant Hospitality Manager
Restaurant manager job in Charleston, WV
Hospitality Manager - Applebee's
Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is looking for the next Hospitality Manager to join our team and help love people with food in the neighborhoods we serve.
We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help others do the same. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life.
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
What's in it for you?
Opportunity for growth and leadership development
Generous paid time off
Free shift meals and employee discounts
Robust health insurance package, some of which are 100% company paid
401(k) with an employer matching contribution
Free & confidential Employee Assistance Program for Managers AND their families, including drastically reduced evaluations and free virtual therapy sessions
Relocation Assistance Program for those that qualify
Thrive Restaurant Group is an Equal Opportunity Employer and our Tennessee, North Carolina, and South Carolina locations use E-Verify per state requirements.
Background checks required for management level positions only.
Hospitality Manager - Applebee's
Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is looking for the next Hospitality Manager to join our team and help love people with food in the neighborhoods we serve.
We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help others do the same. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life.
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
What's in it for you?
Opportunity for growth and leadership development
Generous paid time off
Free shift meals and employee discounts
Robust health insurance package, some of which are 100% company paid
401(k) with an employer matching contribution
Free & confidential Employee Assistance Program for Managers AND their families, including drastically reduced evaluations and free virtual therapy sessions
Relocation Assistance Program for those that qualify
Thrive Restaurant Group is an Equal Opportunity Employer and our Tennessee, North Carolina, and South Carolina locations use E-Verify per state requirements.
Background checks required for management level positions only.
General Manager
Restaurant manager job in Hurricane, WV
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Position Description**
When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.
Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera.
General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests.
+ As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept.
**Essential Duties and Responsibilities**
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
+ Demonstrates sustainable long-term success, and the ability to maintain a profitable business.
+ Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
+ Directs overall activities and performance of employees on a shift-by-shift basis.
+ Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
+ Ensures the immediate response and rectifying of all guest complaints.
+ Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards.
+ Maintains adequate inventory levels and adjusts par levels as needed.
+ Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards.
+ Effectively oversees/schedules employees to meet sales demands.
+ Maintains effective safety and security programs according to company policy and government standards.
+ Corrects unsafe practices or conditions.
+ Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards.
+ Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment.
+ Advises Area Director of any non-routine situations.
+ Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings.
+ Ensures quality recruitment and referrals of potential management candidates.
+ Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions.
+ Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development.
+ Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification.
+ Partners with Area Director and Human Resources when additional staffing support is needed.
+ Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place.
+ Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Completes all other assigned duties and responsibilities.
**Education and Experience**
+ At least 3 years restaurant management experience
+ Excellent communication, interpersonal and customer service skills
+ Ability to work independently and as part of a team
+ Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
+ Serve Safe Food Certification a plus
+ Must have the "Run it Like you Own It Mentality"
**Perks for our employees:**
+ Competitive Salary
+ Profit Sharing (varies by Market)
+ Meal Discounts
+ Health Benefits
+ 401(k) Plan with Company Match
+ Paid Vacation
+ Development Opportunities
**Physical Standards:**
+ Mobility required during the entire shift, up to 10 hours.
+ Standing for extended periods of time.
+ Ability to safely bend, reach, carry, and stoop.
+ Ability to safely lift up to 50 lbs. repetitively throughout a shift.
The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
**Why Work for Flynn Panera?**
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Restaurant Manager (Full Service Diner)
Restaurant manager job in Wellston, OH
Job DescriptionKey Responsibilities:1. Operational Management:
Oversee daily operations, ensuring smooth and efficient service.
Maintain high standards of food quality, ensuring consistency, taste, and presentation.
Ensure compliance with all health, safety, and sanitation regulations, including food handling procedures and cleanliness standards.
Monitor inventory and place orders for supplies, ensuring the restaurant is well-stocked without over-ordering.
Manage opening and closing procedures, including cash handling, inventory checks, and ensuring proper security.
Handle all operational issues, ensuring a quick resolution to any problems that may arise during service.
2. Staff Management:
Hire, train, and supervise restaurant staff, including servers, kitchen staff, and cleaning personnel.
Develop training programs for new hires and existing staff to ensure high performance and adherence to restaurant standards.
Assign daily tasks and responsibilities to staff to ensure efficiency during shifts.
Create staff schedules, ensuring that adequate coverage is provided during peak hours while keeping labor costs within budget.
Provide ongoing feedback and conduct performance evaluations to help employees grow and improve.
Handle employee concerns or conflicts and promote a positive work culture focused on teamwork and collaboration.
3. Customer Service:
Ensure excellent guest service by monitoring guest satisfaction and addressing any concerns or complaints promptly.
Regularly interact with customers to build rapport, solicit feedback, and ensure a high-quality dining experience.
Monitor service standards, ensuring that staff is friendly, attentive, and efficient in all interactions with guests.
Ensure that the restaurant maintains a welcoming atmosphere with clean tables, restrooms, and dining areas.
Work with the kitchen and service staff to resolve any issues quickly and maintain high standards of service during peak hours.
4. Financial Management:
Oversee restaurant financials, including sales, labor, food costs, and other expenses to ensure the restaurant meets its profit margins.
Monitor daily sales and track key performance metrics to ensure targets are met.
Develop and implement strategies to control food costs, manage labor, and minimize waste.
Conduct cash handling and reconciliation processes accurately.
Prepare and review financial reports with upper management and owners, identifying areas for improvement and potential cost-saving measures.
5. Health & Safety Compliance:
Ensure the restaurant complies with all local, state, and federal health and safety regulations, including food safety, sanitation, and fire safety protocols.
Conduct regular inspections of food storage, preparation areas, and dining areas to ensure cleanliness and safety standards are met.
Ensure that staff is properly trained on safety procedures, including food handling, emergency protocols, and safe equipment use.
Maintain proper safety signage, ensure the restaurant is free of hazards, and promote a safe work environment.
6. Marketing and Community Engagement:
Participate in local marketing efforts, including promotions, seasonal campaigns, and community events.
Work with the owner or management team to develop marketing strategies that increase traffic, boost sales, and promote brand awareness.
Engage with the local community to build relationships and attract new customers.
Handle customer feedback and use it to improve service or adjust marketing strategies.
Skills & Qualifications:
Education: High school diploma or equivalent (required); a degree in business, hospitality management, or a related field is a plus.
Experience: At least 2-3 years of experience in a management role in a full-service restaurant, diner, or similar food service environment.
Leadership: Strong leadership and team management skills, with the ability to motivate and develop staff.
Customer Service: Exceptional customer service skills, with the ability to resolve issues and create a positive dining experience.
Financial Management: Understanding of financial reports, budgeting, labor cost management, and cost control.
Communication: Strong verbal and written communication skills to effectively interact with customers, staff, and management.
Organization: Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment.
Problem-Solving: Ability to make decisions quickly and resolve operational issues efficiently.
Physical Demands:
Ability to stand, walk, and move for extended periods.
Ability to lift and carry up to 50 pounds.
Ability to work in a fast-paced environment while managing multiple tasks.
Ability to work in varying kitchen temperatures, including hot grills, ovens, and refrigerators.