Restaurant Manager job description

The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.

The following list details some of the specific responsibilities and expectations of an IHOP Restaurant Manager:

Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories.

Manage entire operation of restaurant during scheduled shifts, which include daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality and maintaining high levels of cleanliness and sanitation.

Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation. Ensure that all employees adhere to the company's uniform standards.

Perform line checks in the galley throughout the shift to ensure proper specifications on weights, temperatures, cleanliness and organization.

Ensure that the unit is properly staffed for all time periods. Staffing must be maintained at a level to guarantee overall guest satisfaction for the goal of increasing sales
Interview, hire, and train the highest quality hourly candidates. Conduct orientations to ensure a positive first step for all new hourly employees, follow up with IHOPs training program. Prepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and other such processes that ensure the control of all company assets. Prepare food production checklists and ensure the proper implementation of all company recipes as required. Order food, small wares, uniforms and any other necessary products to unit par levels to maintain the highest levels of operational standards. Identify operational opportunities; create and implement plans to address opportunities. Approve and sign all food or beverage discounts of any kind. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Promptly notify the Area Supervisor in the event of a guest or employee accident or injury. Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office. Keep immediate supervisor promptly and fully informed of all unit issues. Take prompt corrective action where necessary or suggest alternative courses of action. Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures. Always project a favorable image of IHOP to promote its goals and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Perform all duties and responsibilities as required or requested. Typically work indoors, but may occasionally work outdoors. Be willing to work nights, weekends, and holidays when restaurants are busiest. Be willing to work unpredictable hours to fill in for absent workers. Be aware of changing events in the local area to ensure proper staffing. Be willing to work at any local units or possibly relocate.

When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home. You'll be "Pleasing People" with our made-from-scratch recipes and inspiring smiles with our unique retail shop that combine to say: "Welcome to Cracker Barrel, welcome home!"
Responsibility:
Bring your passion for leading people and your strong business skills to Cracker Barrel. We're looking for folks who can problem solve in our high-volume operations while remaining focused on achieving operational excellence and staying true to our brand promise. You will be mentored by some of the best in the business as you grow your career and earn industry-leading compensation. In turn, you will lead, coach, and mentor our best asset our hourly team members. When you take care of them, they will take good care of our guests!

Qualifications:

Minimum Requirements:


High school diploma/GED 2 years restaurant management; or equivalent combination of education and experience Must be able and willing to work a flexible schedule. Minimum age 21 years.


Cracker Barrel offers our managers outstanding benefits, compensation, and opportunity to GROW :



Compensation:


Competitive annual salary starting from $51,000 and up depending on experience Annual merit increase opportunities Quarterly bonus opportunities of $1,000 - $2,000. Managers can earn up to 200% of their bonus opportunities for excellent performance Promotional opportunities where General Managers can earn $5,000 - $13,000 in quarterly bonus opportunities


Benefits:


Medical, RX, Dental and Vision Benefits on Day 1 Life Insurance and Disability Coverage 401k Plan with company matching contributions at 90 days Tuition Reimbursement Paid Vacation 35% Discount on Cracker Barrel Food and Retail items Employee Stock Purchase Program


Top Notch Training:


Immersive brand and culture training conducted by our Learning and Development Managers at the Cracker Barrel Headquarters in Lebanon, TN. Layered learning approach live in a certified training store that highlights positional responsibilities, shift management, and leading the Employee and Guest experiences.


Culture of Belonging:


Our employees are encouraged to be themselves, and this means we accept and celebrate our differences. Commitment to Diversity, Equity, and Inclusion:

We'd love to get to know you! Apply Now!

T.L. Cannon is the owner / operator of 57 Applebee’s Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest’s expectations and maintain the highest standards of service, quality, and value for our neighbors.

What’s in it for you? We can offer you:

• 25 to 32 Hours per week
• Competitive wages
• Fantastic Bonus Potential
• If averaging 30 hours per week, eligible for medical/dental/vision coverage
• Paid vacation time
• 401(k)
• Monthly Family Meals
• Paid Training
• A GREAT work-life balance and fun atmosphere

NOW HIRING / IMMEDIATE AVAILABILITY FOR PART-T IME:

• RESTAURANT MANAGERS

We're looking for talented leaders with 2+ years of Restaurant Manager experience, a passion for service and a commitment to serving great food to our guests.

If you have a commitment to excellence and the drive to succeed, we want to hear from you!

We offer a fun environment where real connections and friends are made!

OUR PRINCIPLES:

• Respect your team; treat them as you would like to be treated.
• Integrity is everything, act as an owner.
• Cleanliness and attention to detail in all aspects of your restaurant.

Applebee’s is a full-service restaurant concept that has growth opportunities for our Managers and Team Members in a well- established environment. Grow your career with us!

In this RM role, you will manage restaurant front of house / service teams along with department manager roles and duties working as a member of the restaurant management team.

We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer.