Post job

Restaurant manager vs floor manager

The differences between restaurant managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a restaurant manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a restaurant manager has an average salary of $52,202, which is higher than the $43,813 average annual salary of a floor manager.

The top three skills for a restaurant manager include customer service, guest satisfaction and food handling. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Restaurant manager vs floor manager overview

Restaurant ManagerFloor Manager
Yearly salary$52,202$43,813
Hourly rate$25.10$21.06
Growth rate10%6%
Number of jobs225,340442,213
Job satisfaction1-
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 49%
Average age3943
Years of experience46

What does a restaurant manager do?

A restaurant manager is responsible for handling the overall restaurant operations. These include monitoring revenues and daily restaurant sales, checking inventories and supplies, negotiating with third-party vendors, and managing customers' inquiries and complaints. Other duties include creating promotional offers, developing and improving sales strategies, organizing staff duties, maintaining the highest sanitary standards for everyone's strict compliance, and controlling operational expenses. A restaurant manager must have excellent communication and leadership skills and exceptional knowledge of food industry management.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Restaurant manager vs floor manager salary

Restaurant managers and floor managers have different pay scales, as shown below.

Restaurant ManagerFloor Manager
Average salary$52,202$43,813
Salary rangeBetween $39,000 And $69,000Between $32,000 And $58,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew HampshireCalifornia
Best paying companyHillstone Restaurant GroupOil States International
Best paying industryHospitalityTelecommunication

Differences between restaurant manager and floor manager education

There are a few differences between a restaurant manager and a floor manager in terms of educational background:

Restaurant ManagerFloor Manager
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeCornell UniversitySUNY College of Technology at Delhi

Restaurant manager vs floor manager demographics

Here are the differences between restaurant managers' and floor managers' demographics:

Restaurant ManagerFloor Manager
Average age3943
Gender ratioMale, 54.5% Female, 45.5%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 17.9% Asian, 9.4% White, 55.9% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between restaurant manager and floor manager duties and responsibilities

Restaurant manager example responsibilities.

  • Manage staff by teaching them the correct procedures along with making sure they are working up to Marriott standards.
  • Manage associates while bartending and serving in a family-own restaurant.
  • Coordinate, communicate and delegate FOH responsibilities to staff to ensure excellent operations are consistently achieve.
  • Maintain corporate accounts on QuickBooks.
  • Master QuickBooks to track company expenses and revenue.
  • Supervise and train dining and in-room dining staff.
  • Show more

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
  • Show more

Restaurant manager vs floor manager skills

Common restaurant manager skills
  • Customer Service, 14%
  • Guest Satisfaction, 7%
  • Food Handling, 7%
  • Cleanliness, 6%
  • Restaurant Management, 5%
  • Guest Service, 5%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%

Browse executive management jobs