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Restaurant manager vs general manager

The differences between restaurant managers and general managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a restaurant manager, becoming a general manager takes usually requires 4-6 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $52,202 average annual salary of a restaurant manager.

The top three skills for a restaurant manager include customer service, guest satisfaction and food handling. The most important skills for a general manager are customer service, cleanliness, and food safety.

Restaurant manager vs general manager overview

Restaurant ManagerGeneral Manager
Yearly salary$52,202$71,581
Hourly rate$25.10$34.41
Growth rate10%6%
Number of jobs225,340442,690
Job satisfaction14.25
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 56%
Average age3944
Years of experience46

What does a restaurant manager do?

A restaurant manager is responsible for handling the overall restaurant operations. These include monitoring revenues and daily restaurant sales, checking inventories and supplies, negotiating with third-party vendors, and managing customers' inquiries and complaints. Other duties include creating promotional offers, developing and improving sales strategies, organizing staff duties, maintaining the highest sanitary standards for everyone's strict compliance, and controlling operational expenses. A restaurant manager must have excellent communication and leadership skills and exceptional knowledge of food industry management.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Restaurant manager vs general manager salary

Restaurant managers and general managers have different pay scales, as shown below.

Restaurant ManagerGeneral Manager
Average salary$52,202$71,581
Salary rangeBetween $39,000 And $69,000Between $40,000 And $126,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew HampshireHawaii
Best paying companyHillstone Restaurant GroupNVIDIA
Best paying industryHospitalityManufacturing

Differences between restaurant manager and general manager education

There are a few differences between a restaurant manager and a general manager in terms of educational background:

Restaurant ManagerGeneral Manager
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeCornell UniversityUniversity of Pennsylvania

Restaurant manager vs general manager demographics

Here are the differences between restaurant managers' and general managers' demographics:

Restaurant ManagerGeneral Manager
Average age3944
Gender ratioMale, 54.5% Female, 45.5%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 17.9% Asian, 9.4% White, 55.9% American Indian and Alaska Native, 0.6%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between restaurant manager and general manager duties and responsibilities

Restaurant manager example responsibilities.

  • Manage staff by teaching them the correct procedures along with making sure they are working up to Marriott standards.
  • Manage associates while bartending and serving in a family-own restaurant.
  • Coordinate, communicate and delegate FOH responsibilities to staff to ensure excellent operations are consistently achieve.
  • Maintain corporate accounts on QuickBooks.
  • Master QuickBooks to track company expenses and revenue.
  • Supervise and train dining and in-room dining staff.
  • Show more

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Restaurant manager vs general manager skills

Common restaurant manager skills
  • Customer Service, 14%
  • Guest Satisfaction, 7%
  • Food Handling, 7%
  • Cleanliness, 6%
  • Restaurant Management, 5%
  • Guest Service, 5%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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