Assistant General Manager
Restaurant manager job in Orchard Park, NY
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Manager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving.
If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What You'll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 8-12-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associate's or Bachelor's degree preferred, but not required.
Why You'll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrow-we promote from within.
Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back.
Ready to Lead the Way?
If you're ready to train, inspire, and grow with our Avon team-we want you!
Compensation details: 60000-65000 Yearly Salary
PI5e6461cacb98-37***********6
Director, Catering & Event Design
Restaurant manager job in Buffalo, NY
Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences.
Our love of food is reflected in our many dining and hospitality operations, including WNY's preferred caterer, Rich's Catering & Special Events; your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn. We operate three minor league baseball teams, including the Buffalo Bisons, where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY's picturesque waterfront, we manage Canalside and Outer Harbor, which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team, our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.
The many entities of REG are owned by Rich's, a family-owned food company working in 100 locations globally with annual sales exceeding $4 billion.
To learn more, visit *******************************
Purpose Statement
The Director of Catering and Event Design is a dynamic and multifaceted role that combines strategic leadership with hands-on event execution. This position is responsible for overseeing the catering and event design departments, managing venue and property operations, and driving sales and business development. The ideal candidate will possess a blend of creativity, leadership, and operational expertise, ensuring seamless execution of events while leading a team of sales managers, event coordinators, and porters.
Key Accountabilities and Outcomes
1. Leadership & Management:
Oversee and mentor a team of 3 Sales Managers, 3 Event Coordinators, and the Porter Team.
Foster a collaborative and high-performance work environment.
Conduct regular team meetings and performance reviews.
2. Sales & Business Development:
Develop and implement sales strategies to achieve revenue goals.
Build and maintain relationships with clients, vendors, and partners.
Lead the sales team in generating new business and securing event contracts.
Lead all sales at largest venue in portfolio.
3. Event Planning & Design:
Manage the end-to-end planning and design of events, from initial concept through execution.
Collaborate with clients to understand their vision and provide creative solutions.
Oversee event design, including décor, layout, and thematic elements.
Create, design, & build new and innovative event designs including custom décor.
Continuously research and identify emerging trends to integrate into client events, enhancing the experience and maximizing profitability.
4. Catering Operations:
Oversee catering operations, ensuring high standards of service and quality.
Develop and refine catering menus in collaboration with executive chef & culinary teams.
Monitor and manage catering budgets and expenses.
5. Venue & Property Management:
Oversee the day-to-day operations of the venue, ensuring it meets all safety and regulatory standards.
Coordinate with maintenance and housekeeping teams to ensure the venue is in optimal condition.
Manage venue bookings, scheduling, and logistical arrangements.
6. Event Execution:
Take a hands-on approach to managing and executing events, ensuring flawless delivery.
Address and resolve any issues that arise during events promptly and professionally.
Supervise event setup and teardown, ensuring all details align with client expectations.
7. Reporting & Analysis:
Prepare regular reports on sales performance, event outcomes, and team metrics.
Analyze data to identify trends, opportunities, and areas for improvement.
Implement best practices and process improvements based on feedback and analysis.
Knowledge, Skills, and Experience
Bachelor's degree in hospitality management, Event Planning, Business Administration, a related field OR Equivalent Experience.
Minimum of 7-10 years of experience in event planning, catering, venue management, and sales, with at least 3-5 years in a leadership role.
Proven track record of successful event execution and client satisfaction.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
Excellent communication, negotiation, and interpersonal skills.
Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
Proficiency in event management software and Microsoft Office Suite.
Ability to work flexible hours, including evenings and weekends, as required by event schedules.
#LI-BE2
#CORP123
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich's”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$75,600.00 - $113,400.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich's”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
Food Service Manager in Training
Restaurant manager job in Buffalo, NY
Personal Touch Food Service is Now Hiring:
Food Service Manager in Training!
Are you ready to jumpstart your career in food service management? We are looking for motivated and passionate individuals to join our team as a Food Service Manager in Training! This is an exciting opportunity to learn from experienced professionals, develop essential skills, and grow into a leadership role in a fast-paced, dynamic industry.
What You will Do:
Get hands-on training in all areas of food service management, from overseeing daily operations to staff management and financial tracking.
Assist in recruiting, training, and leading our friendly food service team.
Help ensure high food quality and exceptional customer service standards are maintained.
Gain experience with inventory control, health & safety compliance, and operational efficiency.
As you progress in your training, you will have the opportunity to take on more responsibility and move into a full Food Service Manager role.
What We Are Looking For:
A passion for the food service industry and a desire to lead!
Previous food service or hospitality experience (preferred but not required).
Strong communication, leadership, and problem-solving skills.
Ability to work in a fast-paced environment and handle challenges with confidence.
Willingness to learn and grow with us!
Why Join Personal Touch Food Service?
We invest in your development-train with experienced managers and build the skills you need to succeed.
Full-time position with a flexible schedule.
Join a fun and friendly team where your ideas and contributions are valued!
If you are ready to step into a leadership role and make a real impact, apply now to start your career as a Food Service Manager in Training!
Apply Today and Begin Your Career Path with Us!
Requirements
Requirements:
High school diploma or equivalent (required); Associate's or bachelor's degree in hospitality management, Business, or a related field (preferred).
Reliable Transportation
Previous experience in food service or hospitality is an advantage but not required.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong interest in learning and developing skills in food service management.
Knowledge of food safety and sanitation practices is a plus.
ServSafe certificate preferred
Salary Description 25.00 per hour
Food & Beverage Director
Restaurant manager job in Buffalo, NY
Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains and is responsible for Food and Beverage Department's annual budget.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities:
Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
Qualifications:
Minimum of five years' experience in a similar position.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Bilingual English/Spanish a plus.
Job Type: Full-time
Pay: $85,000 - $100,000 with 15% bonus. Salary based on experience.
Work Location: In person
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
The salary range for this position is $85,000 to $100,000 annually.
This company is an equal opportunity employer.
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Auto-ApplyFood & Beverage Director
Restaurant manager job in Buffalo, NY
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains and is responsible for Food and Beverage Department's annual budget.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities
Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
Qualifications
Minimum of five years' experience in a similar position.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Bilingual English/Spanish a plus.
Job Type: Full-time
Pay: $75,000 - $85,000 with 15% bonus. Salary based on experience.
Work Location: In person
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
Banquet Manager
Restaurant manager job in Buffalo, NY
The Foundry is now hiring a Banquet Manager to join its team!
The Banquet Manager is the face of our banquet team and is tasked with ensuring we are a well oiled machine. In this role, you will be responsible for the hiring, training, and management of our entire banquet team. You will work closely with other departments to ensure we are prepared for events and to ensure we are fulfilling the guests wishes. Whether it is setting up, serving, or interacting with guests, you will be well-versed in all of it and ready to jump in to help the team when needed. Additionally, you will be responsible with closing out events, handling any complaints, holding meetings with other departments, and ensuring payroll is completed on time.
Assistant Restaurant Manager -Grand Island NY #4755
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Assistant Restaurant Manager- Williamsville
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Restaurant Assistant Manager
Restaurant manager job in Buffalo, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.
Restaurant Manager - Legendary BBQ Brand!
Restaurant manager job in Buffalo, NY
Job Description
Feed the Soul. Fuel the Culture. Lead the Pit.
We are more than just legendary BBQ restaurant concept-it's an institution built on bold flavor, genuine hospitality, and a love for good times. We're on the hunt for a passionate and driven Restaurant Manager for our Buffalo, NY location to help us keep the fire burning strong.
This is your chance to lead one of the most iconic BBQ joints in the country, where community matters, guests are family, and every shift is a chance to create unforgettable experiences.
Lead the Floor - Inspire and motivate your team to deliver badass service and crave-worthy food, every shift.
Own the Numbers - Drive sales, manage labor, and keep food and beverage costs in check without compromising quality.
Train & Develop - Build a strong, engaged crew that takes pride in the ‘Que and grows with the brand.
Raise the Standard - Maintain our high bar for cleanliness, safety, and compliance with health regulations.
Be the Culture - Represent the Dinosaur spirit inside and outside the restaurant. Support local partnerships, events, and causes.
What You Bring:
2+ years of full-service restaurant management experience
Strong leadership chops and a team-first attitude
Excellent communication and conflict-resolution skills
Hustle, heart, and a sense of humor
Availability to work nights, weekends, and holidays
ServSafe certification preferred
What We Offer:
Competitive salary + performance-based bonuses
Medical, dental, and vision insurance
Company paid Life Insurance, long & short term disability
401(k) with company match
Paid time off and holidays
Free meals during shift
Real growth opportunities in a growing restaurant group
A high-energy, no-BS workplace where authenticity rules
If you're the kind of leader who can command a kitchen, own the dining room, and provide guests memorable dining experiences, we want to hear from you TODAY! PLEASE APPLY TODAY TO BE IMMEDIATELY CONSIDERED FOR OUR RESTAURANT SERVICE MANAGER ROLE IN BUFFALO, NY.
Restaurant Manager - 1178666
Restaurant manager job in Buffalo, NY
Job Description
The Restaurant Manager is responsible for leading department-level restaurant operations; serving as a role model for the company's core values. The Manager demonstrates leadership through adherence, communication and execution of the company's service standards, systems and procedures.
This is an excellent opportunity for an individual with a passion for hospitality and customer service, possessing outstanding leadership skills and an ability to thrive under pressure, with the kind of work ethic, enthusiasm, and ambition synonymous with the company culture.
Responsibilities:
Must maintain a professional and welcoming attitude while at work to all guests and team members.
Drives a culture of teamwork between peers and team members
A champion in the restaurant for company initiatives; participating in the implementation, coaching and feedback to store and corporate leadership
Leadership presence and involvement in shift management
Strong passion for culinary excellence, wine and spirits knowledge and guest service
Maintains a professional demeanor and image
Communicates effectively with management team and team members
Proven developer of people; maintain accountability for training and developing team members which includes coaching, mentoring and appropriate performance management.
Upholds and enforces the company's policies and procedures in a professional and consistent manner
Takes ownership in the profitability of the restaurant through managing controllable costs; i.e. labor, turnover, food and beverage costs, Guest compensation
Must be able to work flexible shifts and schedules, including weekends and holidays.
Perform other job-related and compatible duties in other positions when necessary.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education:
Bachelor's Degree or equivalent in Hospitality, Business, or Culinary Arts
Qualifications:
Minimum of 2 to 3 years of supervisory experience in restaurants
Excellent verbal and written communication skills
EDUCATION & EXPERIENCE
Previous salaried management experience in fine dining restaurants is preferred.
Proficiency in Microsoft 365 applications preferred
About Lehman Consulting and Recruiting
Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today!
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Food Service Director
Restaurant manager job in Cheektowaga, NY
Shift: Full-Time Rate: $26 - $28/hr. (depending on experience) Join Our Team at Garden Gate Healthcare Facility! Garden Gate Healthcare Facility is seeking a Food Service Director to lead our dining services team and provide high-quality, nutritious meals for our residents. In this key leadership role, you will oversee food preparation, meal planning, and staff management to ensure that our residents enjoy delicious and well-balanced meals while maintaining compliance with all regulatory guidelines.
Key Responsibilities:
* Oversee daily food operations, including menu planning, food preparation, and serving.
* Supervise and train kitchen staff, ensuring adherence to dietary requirements and quality standards.
* Ensure compliance with sanitation, safety, and health regulations.
* Develop and manage food service budgets, including ordering and inventory control.
* Collaborate with dietary staff, nurses, and physicians to accommodate special dietary needs for residents.
* Monitor food service operations to improve efficiency, customer satisfaction, and nutrition quality.
* Ensure proper documentation and record-keeping related to food service activities.
Qualifications:
* Proven experience as a Food Service Director or similar role in a healthcare or senior living setting preferred.
* Strong leadership, organizational, and communication skills.
* Knowledge of food safety regulations and dietary requirements in healthcare settings.
* Ability to manage budgets and oversee staff performance.
* Culinary or food service management degree preferred.
* Compassionate, team-oriented, and dedicated to providing high-quality services to residents.
What We Offer:
* Competitive salary and benefits package.
* Medical, Dental, Vision, and Life Insurance.
* Paid Time Off (PTO).
* 401(k) Retirement Plan with matching.
* Referral Bonus Program.
* Flexible scheduling for work-life balance.
Why Garden Gate Healthcare Facility?
At Garden Gate, we pride ourselves on providing high-quality care in a welcoming and supportive environment. You'll be part of a dedicated team that values your contributions and fosters a culture of respect and excellence. Join us in making a meaningful difference in the lives of our residents!
Apply Today and Lead Our Dining Services Team!
DIRECTOR OF DINING SERVICES II - CANISIUS UNIVERSITY - Buffalo, NY
Restaurant manager job in Buffalo, NY
Job Description
Salary: $60,000 - 65,000
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.
Key Responsibilities:
Manages salaried managers and hourly associates in the Food Service Department
Oversees the overall direction, coordination, and evaluation of the account
Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
Prepares and manages annual budget
Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
Other duties as assigned
Preferred Qualifications:
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management and coaching skills
Strong communication skills, both written and verbal
Ability to communicate on various levels to include management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
ServSafe Certified
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Req ID: 1485028
Chartwells HE
KRISTINA MCCARTHY
[[req_classification]]
Restaurant Manager
Restaurant manager job in Williamsville, NY
General Manager, Restaurant Manger & Shift Leader Wendy's - Restaurant Management Careers - Springfield, MO
NOW HIRING MANAGEMENT
Wendy's is interviewing General Managers, Assistant Managers & Shift Managers!
Positions are available throughout the SPRINGFIELD area!!
The Wendy's Company (NASDAQ: WEN) is the world's third largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 29 other countries and U.S. territories worldwide; combined with the strength of the Wendy's brand offers real career opportunities. If you are motivated and want an opportunity to test your potential, this is the perfect place for you!
Our Management Benefits Include:
- Medical, Dental & Vision
- 401(k) Plan
- Paid Vacation
- Excellent Starting Salaries
- Teamwork Environment
- Local Training & Much More!
Interested
We would love to hear from you!
Email your resume today!
The ideal candidate will have experience as a Store Manager, General Manager, Assistant Manager, Service Manager, Restaurant Manager, Shift Manager, Supervisor or Shift Leader.
Restaurant Manager
Restaurant manager job in Williamsville, NY
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
As a Cracker Barrel Restaurant Manager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality.
So if you're someone who….
Leads with care, making sure both employees and guests feel valued
Thrives managing the full restaurant experience from kitchen flow to front-of-house service
Balances operational focus with people-first leadership
Stays cool under pressure and encourages your team through busy shifts
Believes hospitality is a team effort that starts with strong leadership
Has 2-5+ years of successful restaurant management experience, including 1 year of Cracker Barrel experience
Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed
Has a valid driver's license
… come on in, we've been expecting you!
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $19.23 - $23.53
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Auto-ApplyDUNKIN' RESTAURANT ASSISTANT MANAGER
Restaurant manager job in Warsaw, NY
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.
Essential Duties and Responsibilities:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule and train team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals, and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
Execution of Point of Purchase instore set up by Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Indus policy
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support RM in completion of supplier and other vendor orders
Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
Conduct self and team member performance assessments
Ensure restaurant budget is met as determined by operations above-unit leadership
Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
Handle cash deposits and go to the bank daily during bank hours
Engages with Brands Field Operations team as appropriate
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description $17.00-$19.00
Director, Catering & Event Design
Restaurant manager job in Buffalo, NY
Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences. Our love of food is reflected in our many dining and hospitality operations, including WNY's preferred caterer, Rich's Catering & Special Events; your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn. We operate three minor league baseball teams, including the Buffalo Bisons, where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY's picturesque waterfront, we manage Canalside and Outer Harbor, which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team, our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.
The many entities of REG are owned by Rich's, a family-owned food company working in 100 locations globally with annual sales exceeding $4 billion.
To learn more, visit *******************************
Purpose Statement
The Director of Catering and Event Design is a dynamic and multifaceted role that combines strategic leadership with hands-on event execution. This position is responsible for overseeing the catering and event design departments, managing venue and property operations, and driving sales and business development. The ideal candidate will possess a blend of creativity, leadership, and operational expertise, ensuring seamless execution of events while leading a team of sales managers, event coordinators, and porters.
Key Accountabilities and Outcomes
1. Leadership & Management:
* Oversee and mentor a team of 3 Sales Managers, 3 Event Coordinators, and the Porter Team.
* Foster a collaborative and high-performance work environment.
* Conduct regular team meetings and performance reviews.
2. Sales & Business Development:
* Develop and implement sales strategies to achieve revenue goals.
* Build and maintain relationships with clients, vendors, and partners.
* Lead the sales team in generating new business and securing event contracts.
* Lead all sales at largest venue in portfolio.
3. Event Planning & Design:
* Manage the end-to-end planning and design of events, from initial concept through execution.
* Collaborate with clients to understand their vision and provide creative solutions.
* Oversee event design, including décor, layout, and thematic elements.
* Create, design, & build new and innovative event designs including custom décor.
* Continuously research and identify emerging trends to integrate into client events, enhancing the experience and maximizing profitability.
4. Catering Operations:
* Oversee catering operations, ensuring high standards of service and quality.
* Develop and refine catering menus in collaboration with executive chef & culinary teams.
* Monitor and manage catering budgets and expenses.
5. Venue & Property Management:
* Oversee the day-to-day operations of the venue, ensuring it meets all safety and regulatory standards.
* Coordinate with maintenance and housekeeping teams to ensure the venue is in optimal condition.
* Manage venue bookings, scheduling, and logistical arrangements.
6. Event Execution:
* Take a hands-on approach to managing and executing events, ensuring flawless delivery.
* Address and resolve any issues that arise during events promptly and professionally.
* Supervise event setup and teardown, ensuring all details align with client expectations.
7. Reporting & Analysis:
* Prepare regular reports on sales performance, event outcomes, and team metrics.
* Analyze data to identify trends, opportunities, and areas for improvement.
* Implement best practices and process improvements based on feedback and analysis.
Knowledge, Skills, and Experience
* Bachelor's degree in hospitality management, Event Planning, Business Administration, a related field OR Equivalent Experience.
* Minimum of 7-10 years of experience in event planning, catering, venue management, and sales, with at least 3-5 years in a leadership role.
* Proven track record of successful event execution and client satisfaction.
* Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
* Excellent communication, negotiation, and interpersonal skills.
* Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
* Proficiency in event management software and Microsoft Office Suite.
* Ability to work flexible hours, including evenings and weekends, as required by event schedules.
#LI-BE2
#CORP123
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$75,600.00 - $113,400.00
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:
* Competitive compensation
* Health & financial benefits
* Paid time off
* Parental leave
* Family planning support
* Flexible work policy
* Associate resource groups
* Volunteering & community impact opportunities
* Holiday gatherings
* In-house taste tests (we are a food company after all)!
It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Nearest Major Market: Buffalo
Job Segment: Manager, Business Development, Management, Sales
Assistant Restaurant Manager- Grand Island NY #4755
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Assistant Restaurant Manager -Williamsville
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Restaurant Assistant Manager
Restaurant manager job in Orchard Park, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.