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  • Director Food Safety, Process Authority

    Campbell Soup 4.3company rating

    Restaurant manager job in Camden, NJ

    Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. How you will make history here… This position has overall responsibility for the safety and stability of the Company's shelf stable food products. The incumbent is responsible for reviewing and approving the safety and efficacy of all thermal processes developed by Thermal Process Specialists in the group or by external resources or Process Authorities conducting similar work for Campbell's products. The incumbent also provides guidance and oversite to the Thermal Process Specialists on the design of heat penetration and other thermal process establishment tests in difficult or complex cases. This person is Campbell's representative to FDA and USDA, is recognized by these agencies as an expert in the field and is legally responsible for the compliance of all processes to the regulatory requirements. The individual sets policies regarding Food Safety standards, testing protocols and work requirements for developing processes. What you will do… Principal Accountabilities Reviews and approves process requirements developed by Thermal Process Specialists and works with the Specialists to develop the appropriate supporting detailed process establishment documentation. Authorizes and files thermal processes with FDA as appropriate. Uses vast experience and expertise in thermal processing and Campbell Soup products in completion of these tasks. (30%) Evaluates process deviations from manufacturing by analyzing results and recommendations from Thermal Process Specialists' testing and decides on final disposition of product (release or destroy). These are critical decisions weighing safety of the product to the consumer against severe economic losses to the company.(10%) Sets Company policies regarding Food Safety standards for thermal processing including retorted, hot fill and hold and/or aseptic processing and Process Safety work practices involving testing methods, quantity and quality of supporting data required for process recommendations, data bases, process archives, etc. (10%) Sets qualification criteria for new products to be manufactured and qualification of new equipment. Makes decisions regarding critical control points which need to be monitored and controlled in the manufacturing process. (10%) Makes decisions regarding computer programs employed by the Process Safety group for thermal process analysis and automated systems used by manufacturing for deviation analysis. Manages change in these areas ensuring effectiveness, validation, and compliance with FDA regulations (21 CFR part 11). (10%) Acts as a Thermal Process Specialist, when needed, for a business, brand or product, designing heat penetration testing, data collection and analysis, and calculation of process lethality's. Backs up other Thermal Process Specialists and Process Authorities in their work. (10%) Supports external PD and co-manufacturing initiatives by conducting thermal process audits/assessments and providing review/approval of process requirements and process deviations as required (includes final authority/approval on external facilities' capability of meeting CSC and/or regulatory Food Safety compliance). (5%) Provides guidance and critical review of new technologies for thermal processing. Participates in external studies and initiatives in advanced technologies providing valuable insight into Food Safety requirements, validation procedures, regulatory compliance and comparative analysis for cost and quality justifications. (5%) Provides leadership to the Process Safety team through mentorship, guidance and direct supervision of one or more Thermal Process Specialists and/or Technicians. Responsible for assessing, retaining and developing team talent and continuous improvement. (10%) Job Complexity The Corporate Process Authority must review product and process data collected during a series of heat penetration tests, review the calculations of lethality, and the process schedule and critical factor recommendations of Thermal Process Specialists. Then, the individual must use his or her own judgement, calling on vast experience and knowledge of the manufacturing systems, to make decisions regarding the adequacy of the recommended process and its supporting data. If acceptable, the individual will then authorize and file the process with the appropriate regulatory agency. The Corporate Process Authority must review all process deviations in the manufacturing plants and review the work done by Thermal Process Specialists to simulate or otherwise assess the effects of the deviation on product safety and must make a decision to release the product for sale or destroy it. The individual faces enormous pressure weighing the economic impact to the Company versus the safety of the consumer. The Corporate Process Authority must ensure that complete and accurate records are maintained for all established processes and as required by the FDA and USA regulations. He or she must also work with the manufacturing sites to ensure that all government regulations regarding thermal processing operations are being met. Upon request or in response to regulatory concerns, the Corporate Process Authority must provide the appropriate thermal process documentation, regulatory compliance statements, or other communications on behalf of the Company The Corporate Process Authority must set requirements regarding the start-up of new products, processes or equipment, ie: Incubation packs, Inoculation packs. The individual must review the results of these requirements and make the decision to approve for manufacture. The Corporate Process Authority must keep up with government regulations and ensure compliance. This may involve equipment and instrumentation or procedures, computer software, process filing methods, etc. The individual manages the change through the department to a successful completion. The Corporate Process Authority recommends, makes decisions on, and develops validation requirements for technological advancements in thermal processing for Campbell Soup. This may be new processes such as Aseptic or High Pressure Processing or new types of cookers, or methods of pre-heating product such as microwave or ohmic heaters. This position has exposure to every level of the corporation as he or she makes decisions which affect safety, quality, company reputation, economic results, investment, and new product launches. The individual is Campbell Soup's representative to government regulatory agencies and has a personal relationship with those responsible for compliance in those agencies. The Corporate Process Authority is on call 24 hours a day / 7 days a week, even during travel and vacations, to make decisions regarding process deviations or to approve temporary process notes for extenuating circumstances or to answer questions/provide information to regulatory agencies as requested. Job Specifications The individual has expert knowledge of microbial risks, product and packaging characteristics/interactions with product, critical factors in thermal processing, commercial equipment, and manufacturing procedures, and their effects on the delivery of a thermal process and maintenance of product safety and stability sterility. The individual is an expert in designing and conducting the appropriate studies relating to thermal processing of food, such as heat penetration, temperature and heat transfer distribution studies, thermal-death-time experiments, process validation and verification studies, and applying other scientific methods related to aseptic and thermal processing. The individual is known to government regulators by reputation and recognized by them as a Process Authority. The position requires the candidate to be able to distill extremely technical data and insights into clear objectives and decisions with senior management in all areas of the Company. Working Conditions The Corporate Process Authority works in the office, at the computer, as well as in the process room and kitchen reviewing data and inspecting products. The individual attends meetings regularly within all areas of the company. The position requires approximately 20% travel to manufacturing sites, vendors, government offices, industry meetings and co-manufacturing sites. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Who you will work with… Reporting to the VP, Quality Thermal Processing and Supply & Distribution Managing a team of 1-3 What you bring to the table… (Must Have) Minimum Education Required: Bachelor of Science degree in Food Science, Microbiology, Engineering or related field with 15+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA. Minimum of 15 years' relevant experience in the Food Industry, with 5 or more years in Thermal Processing of Campbell products or equivalent. Extensive knowledge of food science, microbiology, engineering principles, calculus, computers, thermal process equipment and instrumentation is required. Must have excellent judgement, problem solving and decision-making skills, as well as excellent interpersonal and communication skills. It would be great if you have… (Nice to Have) Preferred Education: Master's degree or PhD in Food Science, Microbiology, Engineering or related field with 5+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $147,400-$211,900 Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
    $49k-94k yearly est. Auto-Apply 33d ago
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  • Bar Restaurant Manager

    Bdp Support Services 4.5company rating

    Restaurant manager job in Philadelphia, PA

    Full-time Description The Bar Manager plays a vital role in supporting the daily operations of the restaurant, assisting in managing personnel, ensuring exceptional service standards, and maintaining a high-quality guest experience. You will work closely with Management to oversee all aspects of operations, including sales, service, health & sanitation, and product quality. As a Bar Manager, you will help guide the team, ensure proper training, and contribute to achieving financial and operational goals. The role will have a strong emphasis on sales generation and promoting the bar. Key Responsibilities: Sales Generation Develop and implement sales-driven promotions Collaborate with marketing to generate, promote, and lead events and activations in the space Foster customer loyalty and brand recognition in the area Reinforce existing and develop new partnership opportunities Leverage social media and digital platforms to expand the reach to new and uncaptured customer bases Operations Support & Team Leadership Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of hospitality and service at all times Participate in daily staff meetings Assist in the hiring, onboarding, and ongoing training of team members. Participate in team development by coaching employees and promoting a positive and collaborative work environment Ensure adherence to company policies Help with the execution of operational procedures for both front-of-house and back-of-house staff Sales & Service Help implement and execute marketing, promotional, and event strategies to increase guest engagement and drive sales Support the management of the restaurant's beverage program, assisting in inventory tracking and ordering processes Ensure consistent service standards are maintained across both front-of-house and back-of-house operations Assist in the setup, execution, and post-event follow-up for restaurant events Support guest outreach efforts and manage any service recovery actions needed to maintain customer satisfaction Health & Sanitation Assist in ensuring that all team members are properly certified and adhere to health and safety guidelines Support the General Manager in maintaining health and safety compliance, including coordinating with pest control and reporting any issues promptly. Inventory & Financials Assist inventory tracking, ordering, and receiving Assist financial tracking efforts reviewing performance against budgeted goals Benefits: Competitive salary with bonus incentives tied to sales generation and event management. Health, dental, and vision benefits. Opportunities for professional growth within the company. Employee discounts and other perks. Requirements 4+ years of bar management experience 2+ years of bar promoting and event management experience preferred Strong leadership skills with the ability to motivate and guide a team effectively Excellent communication and interpersonal skills, with a customer-focused mindset Strong organizational skills and the ability to multitask in a fast-paced environment Proficient with restaurant management systems (Toast, 7Shifts, etc.) and Google Suite Must be ServSafe certified (or willingness to obtain certification) Salary Description $70,000-105,000+
    $70k-105k yearly 60d+ ago
  • Food & Beverage Director, The Springs Resort and Spa.

    Presidian

    Restaurant manager job in Philadelphia, PA

    Job DescriptionDescription: Pay: $100,000 - $120,000 Salary Schedule: Weekdays + Weekends Reports to: General Manager About The Springs Resort Located in the heart of Pagosa Springs, Colorado, The Springs Resort is a renowned Wellness destination centered around The Mother Spring - the world's deepest geothermal hot spring and the source of our healing, mineral-rich waters. Ranked the #1 Hot Springs Resort in USA Today Following a transformative expansion in 2025, the resort now features: 157 thoughtfully designed guest rooms and suites, with panoramic views of the San Juan River and surrounding mountains An expanded collection of 51 naturally hot mineral soaking pools A brand-new, two-level geothermal-inspired spa, offering 12 treatment rooms, a couple's suite with private soaking pool, halotherapy sauna, movement studio, and more A wellness program including contrast bathing, Aqua Yoga, meditation, reflexology walks, and immersive experiences Elevated culinary offerings across several distinct outlets, including casual and full-service dining Set along the scenic San Juan River and nestled in the San Juan Mountains, The Springs Resort offers a one-of-a-kind wellness retreat blending relaxation, adventure, and holistic health. Certified as a Great Place to Work (May 2025-May 2026), we are committed to fostering a team culture rooted in excellence, innovation, and heartfelt hospitality. Your Mission The Food & Beverage Director provides leadership and management for the entire Food & Beverage Division by establishing quality plans that ensure long-term growth and profitability of both the division and the resort. You will cultivate a culture that inspires associates to be caring, engaged, and focused on creating memorable guest experiences. You will oversee a variety of food and beverage outlets including: The Café - a morning stop for coffee and crêpes Barefoot Grill - casual, riverside fare 1881 Poolside Provisions - light bites and drinks for soaking guests Wild Finch - full-service, wellness-driven restaurant Canteen - quick service bar inside the Original Pools Lounge, Banquets, and special event catering These outlets support guest vitality by offering health-forward, wellness-driven options alongside familiar, satisfying cuisine that appeals to a wide variety of guests. Through your leadership, the division will deliver consistent excellence across all venues, fostering a vibrant dining environment that reflects the resort's commitment to wellness, quality, and hospitality. Where You'll Make an Impact: Lead and manage all Food & Beverage operations including restaurant, room service, lounge, café, market, canteen, and banquet service. Ensure exceptional guest service and high-quality offerings across all outlets. Manage labor, overhead, and sales budgets to meet or exceed financial goals. Oversee purchasing, inventory, vendor relations, and cost control systems. Recruit, train, mentor, and retain a high-performing team focused on growth and engagement. Ensure compliance with all health, safety, and sanitation standards. Collaborate with resort leadership to execute banquets, events, and wellness programming. Provide culinary support as needed, functioning as a chef during high-volume periods. Use guest feedback and performance metrics to drive continuous improvement and innovation. Perks of Joining The Springs Resort Team: Be part of a dynamic team in a beautiful natural setting Work at one of the top-rated hot spring resorts in the world Engage in meaningful wellness-driven hospitality Enjoy access to the resort's pools and wellness amenities Comprehensive Benefits Package Eligible full-time employees receive: Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan with Matching Life and Disability Insurance Paid Time Off (PTO) and Sick Time Flexible Spending Account (FSA) Employee Assistance Program (EAP) Employee Discounts across resort services and amenities Requirements: Qualifications: Highschool diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred. 5-7 years of F&B management experience, with 3+ years in a senior leadership role in a resort or hotel setting. Strong leadership, communication, and team-building skills. Expertise in restaurant, banquet, and beverage service operations. Strong financial management experience, including budgeting and cost control. Culinary experience and willingness to function as a Chef when needed. Ability to work in a fast-paced, guest-focused environment. Must be willing to relocate to Pagosa Springs, CO and embrace the mountain resort lifestyle.
    $100k-120k yearly 12d ago
  • Food and Beverage Director

    Tko Employment Services Delaware

    Restaurant manager job in Eagleville, PA

    We are seeking an experienced Food & Beverage Director to lead all F&B operations at Glasbern, ensuring exceptional guest service and efficient, profitable performance. This role involves overseeing upscale dining services, event management, menu development, inventory management, and staff training. The ideal candidate will have strong leadership skills and a passion for delivering high-quality culinary experiences. Team Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance Other Supplemental Benefits Employer Matched 401K Hotel Room Discounts across multiple brands Enhanced paid vacation, sick time and holiday pay Essential Job Functions: Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards. Oversees daily operations of the F&B division. Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. Complete ownership for the ongoing training requirements in the F&B division. Lead, develop and support associates to ensure they are performing in accordance with established standards and TKo core values. Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns. Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs. Conducts performance evaluations that are timely and constructive. Handles discipline of team members as needed and in accordance of company policy. Implement effective controls of food, beverage and labor costs. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Monitor and contribute to the control of food & beverage inventories. Supervise food and beverage service throughout banquet functions to ensure quality service and product quality. Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner. Participate in and lead department meetings Process banquet checks accurately and efficiently for payment. Ensure guest satisfaction throughout the meal service. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Qualifications Associate or Bachelor's degree in the hospitality field preferred. Four+ Years working as a F&B Director, preferably in a hotel. Extensive knowledge of overall F&B operations. Simphony/Micros POS experience preferred. Bartender experience mandatory. Proficient with Microsoft Office. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to provide outstanding customer service to internal and external guests. Must have knowledge of departmental operations. Must have knowledge of computers and training techniques. Maintain a professional appearance and manner at all times. Ability to exercise judgment in evaluating situations and in making sound decisions. Must have strong interpersonal skills and cordial behavior. Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. Excellent communication, organization, written and guest relations skills. Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines. Strong interpersonal skills and a can-do positive attitude. A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Job descriptions and responsibilities are subject to change depending on business needs.
    $73k-108k yearly est. 9d ago
  • Banquet Manager

    Philadelphia International Airport

    Restaurant manager job in Philadelphia, PA

    Additional Information Job Number 25199291 Job Category Event Management Location Philadelphia Marriott Downtown, 1201 Market St, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP (************************************************************************************************************************************************************* Schedule Full Time Located Remotely? N Position Type Management Pay Range: $71,000-$95,000 annually Bonus Eligible: Y JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations * Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). * Applies knowledge of all laws, as they relate to an event. * Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * Maintains established sanitation levels. * Manages departmental inventories and maintains equipment. * Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. * Schedules banquet service staff to forecast and service standards, while maximizing profits. * Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams * Sets goals and delegates tasks to improve departmental performance. * Conducts monthly department meetings with the Banquet team. * Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. * Acts as a liaison to the kitchen staff. * Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Ensures employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities * Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. * Observes service behaviors of employees and provides feedback to individuals. * Monitors progress and leads discussion with staff each period. * Participates in the development and implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $71k-95k yearly 31d ago
  • Restaurant Manager

    Jackmont Hospitality Inc. 4.1company rating

    Restaurant manager job in Philadelphia, PA

    About the Role: The Restaurant Manager at Middle Child will play a pivotal role in ensuring the smooth operation of the restaurant, focusing on delivering exceptional customer service and maintaining high standards of food quality. This position requires a strategic leader who can effectively manage staff, oversee daily operations, and implement policies that enhance the dining experience. The manager will be responsible for financial performance, including budgeting, forecasting, and cost control, to ensure profitability. Additionally, the role involves fostering a positive work environment that encourages teamwork and employee development. Ultimately, the Restaurant Manager will be instrumental in driving the restaurant's success and reputation within the community. Minimum Qualifications: Proven experience as a restaurant manager or in a similar role within the food service industry. Strong understanding of restaurant operations, including financial management and customer service. Preferred Qualifications: Bachelor's degree in hospitality management or a related field. Experience with point-of-sale systems and restaurant management software. Responsibilities: Oversee daily restaurant operations, ensuring compliance with health and safety regulations. Manage and train staff, including hiring, scheduling, and performance evaluations. Develop and implement strategies to improve customer satisfaction and operational efficiency. Monitor financial performance, including sales, expenses, and inventory management. Collaborate with the culinary team to create and update menu offerings based on customer feedback and market trends. Skills: The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration. Financial acumen is crucial, as the manager will analyze sales data and implement cost-saving measures to enhance profitability. Customer service skills are vital for addressing guest concerns and creating a welcoming atmosphere. Problem-solving skills will be utilized daily to address operational challenges and improve service delivery. Preferred skills, such as proficiency in restaurant management software, will aid in streamlining operations and enhancing overall efficiency.
    $47k-71k yearly est. Auto-Apply 60d+ ago
  • Banquet Manager

    Folino Estate

    Restaurant manager job in Kutztown, PA

    340 Old Route 22, Kutztown PA. Why Join Folino Estate? · Lead the Team: Supervise and coach banquet staff to deliver high-quality service. · Ensure Excellence: Oversee events from setup to cleanup, ensuring every detail is handled. · Grow Your Career: Clear path to Assistant General Manager and General Manager roles. · Collaborate: Work closely with chefs, event planners, and management in a team-focused environment. What You'll Do · Manage all aspects of banquet and event operations, including setup, service, and cleanup. · Coordinate with kitchen staff and other departments to ensure smooth service. · Lead, train, and schedule banquet staff. · Oversee guest relations and respond to concerns to ensure satisfaction. · Monitor event quality, presentation, and compliance with company standards. · Handle administrative tasks including payroll, scheduling, and reporting. What We're Looking For · Previous supervisory experience in banquets or food & beverage operations. · Strong organizational, communication, and problem-solving skills. · Ability to remain calm under pressure and manage multiple priorities. · Flexible schedule including nights, weekends, and holidays. · Secondary diploma required; degree in hospitality or business management preferred. Benefits: PTO and Wellness Days Medical, Dental, Vision, Life and Disability insurance options 401k with company match Company dining program/employee discounts Clear path for growth and career advancement Excellent opportunity with growing brand Physical Requirements: Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more.
    $50k-73k yearly est. 60d+ ago
  • Catering Manager 3

    Sodexo S A

    Restaurant manager job in Allentown, PA

    Role OverviewMuhlenberg College is seeking a dynamic Catering Manager to oversee the Catering Operations and support Resident Dining Operations. Our ideal candidate will be a self-starter with excellent communication skills and the ability to effectively manage multiple priorities in a dynamic environment. Strong financial and analytical skills are mandatory for this position. Experience managing a food service team in an education environment is strongly preferred. Exceptional customer relations and team-building skills are a must! Muhlenberg College values the dining program as a critical part of creating a healthy body and facilitating the development of an inquisitive and healthy mind. As part of a successful and active campus community, Muhlenberg dining offers excellent and unique experiences through creative and cultural menu planning, expert food preparation, and innovative presentation. As an important part of the college learning community, Muhlenberg dining incorporates transparent facilities and inviting upscale casual dining opportunities in support of learning and socialization. Muhlenberg Dining takes pride in providing a nutritionally balanced, appealing selection of food to meet the varying needs, desires, and lifestyles of students, faculty, staff, and guests through unique and engaging experiences. What You'll DoOversee Sodexo resources, recipes, systems, and use of catering and resident dining programs to direct catering events and oversee meal service in resident dining. Oversee events for catering and/or conference services. Works with clients and customers to execute events. Oversee meal service in resident dining to ensure excellent customer service. Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned. Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset. Comply with budget requirements by controlling costs (i. e. , labor, inventory, equipment, materials) and making adjustments when necessary. Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringPrevious experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos. Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy. Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
    $43k-62k yearly est. 1d ago
  • Catering Manager

    Legends Global

    Restaurant manager job in West Conshohocken, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Catering Coordinators primary responsibility is to drive sales and coordinate food and beverage functions Florence Center. This is done by actively seeking out new clients, maintaining relationships with existing clients, preparing accurate Food and Beverage BEOs and Invoices, and ensuring all of the clients Food and Beverage needs are satisfied. This position is also responsible for coordinating and communicating with all aspects of the building for related functions. Essential Duties and Responsibilities Cultivate existing clients and ensure return visits Seek out and cultivate new business for the center. Report on a daily basis to the Director of Food and Beverage information on potential sales leads and existing client relations Accomplish sales goals established by the General Manager and the Food and Beverage Director. Serve as Manager on duty for Select events Hire, train, schedule and supervise Food and Beverage Catering staff. Develop strategies to motivate staff and achieve required goals. Coordinate client meetings with appropriate Florence Center staff to ensure proper customer service is provided Create and negotiate proposals for potential Food and Beverage events to keep within stated goals and proper profit margins for each event while understanding the clients budget Represent the Florence Center in the local Hospitality community events as needed Work closely with Director of Food and Beverage and Executive Chef on menus and food orders Accurately input data into the facilities venue management software and files Create Diagrams and events for F&B related functions Facilitate communication throughout the food and beverage department, ensuring efficient use of resources Ensure adherence to health and safety regulation, labor laws, and company policies Schedule and manage front of house employees to ensure adequate numbers are in place to facilitate food service operations during catered events. Communicate with all departments to ensure setups are completed in a timely manner for said functions, and ensure proper staff is scheduled with the event department for guest safety On Non-Food and Beverage events, coordinate with the clients on all Food and Beverage needs Knowledge, Skills, and Qualifications Two years' experience in the operation and execution of banquets, and other Food and Beverage related items. Bachelors/Associate degree preferred. Must be able to effectively manage many conflicting priorities at one time. Excellent communication skills. Ability to work in a fast-paced environment. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others while working. Must be able to work under limited supervision. Ability to work in a team environment and interact with all department levels and staff. Excellent organizational skills. Excellent problem solving and decision-making skills. Professional presentation, appearance, and work ethic. Computer knowledge including Microsoft Office and other programs. Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Substantial standing and walking, sitting at computer; not substantially exposed to adverse conditions. Perform office-related functions in standard office setting. Activities occur both inside and outside the Center, some seasonal cold, heat, and humidity. Must be able to work long hours, weekends and/or nights as events dictate. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants that need reasonable accommodation to complete the application process may contact ************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $43k-63k yearly est. 37d ago
  • Banquet Staff - Stateside Live!

    Live! Hospitality & Entertainment

    Restaurant manager job in Philadelphia, PA

    Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one-of-a-kind venue features multiple restaurants, bars, and entertainment choices, including: PBR Philly: Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes: Birra Peroni, Chickie's and Pete's, Geno's Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia's No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies. Event Staff Responsibilities include, but are not limited to: Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests. Perform pre- and post-shift side work; set-up, condiments, etc. Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations. Properly store all reusable goods. Perform other duties as assigned which may include assisting with set up and breakdown of function space, and plating of meals. Event Staff Qualifications Basic reading and writing. Food service experience with general knowledge of banquet operations. Must speak fluent English. The Event Staff position requires the ability to perform the following: Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.) Moving about the function areas. Moving about the outlet(s) Handling objects, products Bending, stooping, kneeling Withstand potential climate temperature changes in assigned work area. Communication skills are utilized a significant amount of time when interacting with guest, cooks, wait staff, and supervisors. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
    $51k-74k yearly est. 60d+ ago
  • Marlin Bar Assistant Manager

    Tommy Bahama

    Restaurant manager job in King of Prussia, PA

    Please click here to review our Applicant Privacy Policy. SET THE COURSE The Marlin Bar Assistant Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards. BE THE ISLAND GUIDE Assists in creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth. Assist the Marlin Bar Manager to develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team. Maintain appropriate staff levels. Hire qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback. Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job. Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures. In partnership with the Marlin Bar Manager, assist employees with career development strategies to improve employee retention and build bench strength. Manage individual restaurant expenses ensuring budgetary compliance. Ensure consistent execution of Company policies and procedures. Develop/streamline Marlin Bar processes in partnership with the Marlin Bar Manager. Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential. Ensure employee appearance appropriately reflects the Tommy Bahama brand image. Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Manager, and Marlin Bar Store Manager Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture. Influence the team to embrace, articulate, and reflect the Tommy Bahama Values. Demonstrate the Tommy Bahama Core Values in all business decisions and actions. Commit to maintain the culture through the evolution of the business. Be receptive to feedback and coaching. Possess complete knowledge and enforcement of all food and beverage menus - including ingredients, preparation methods, and presentation. Possess complete knowledge, application, and enforcement of all Hospitality Standards. Ability to interact with the guest and cultivate authentic relationships in the community. Practice proper cash handling and proper operation of the point-of-sale system. Be proficient in food handling, safety and sanitation guidelines. Other duties as assigned. ESSENTIALS FOR LIFE IN PARADISE High School diploma or GED required. Must be 18 years of age or older. Generally, 3 years of Food and Beverage experience with some leadership experienced preferred. Must have current food handler's card and alcohol service certification as required by federal/state/local law. Familiarity with Open Table reservation systems preferred. Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays. Basic math skills. Computer (Microsoft Office) skills. ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) Possible Travel for training and assisting at other Tommy Bahama locations Ability to work varied hours and days including nights, weekends and holidays as needed Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
    $38k-58k yearly est. Auto-Apply 48d ago
  • Manager - Banquets & Catering

    Wind Creek Hospitality 4.4company rating

    Restaurant manager job in Bethlehem, PA

    The primary responsibility of the Manager - Banquets is to execute banquet food and beverage events according to banquet event order specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures. MINIMUM EMPLOYMENT REQUIREMENTS: 18 years of age, proof of authorization/eligibility to work in the United States. High School diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards. Maintain consistent adherence to Wind Creek's customer service standards. Must be able to work varied shifts, including weekends and holidays. SPECIFIC POSITION REQUIREMENTS: 3 years' hotel catering/banquet manager or supervisor experience required. Previous experience working in a guest service environment or customer service area of a AAA Four Diamond caliber hotel/casino resort preferred. Proficiency in Delphi, Delphi Diagrams and MS Office preferred. Ability to fluently read, write and understand English. Must be able to obtain a ServSafe certificate. Must possess or be able to obtain a Responsible Alcohol Management Program (RAMP) certification card. Must have the ability to compute basic mathematical calculations. Should possess a strong familiarity with food and beverage cost controls. Physical ability to access all areas of the property. Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned. Ability to work with others, communicate well, receive direction; review your own work. Maintain a positive attitude toward work and interface with guests in a friendly and polite manner. Ability to address stressful situations with clients with dignity and the utmost tact and politeness. Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives. Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required. Other duties as assigned NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES POSITION RESPONSIBILITES: Provide superior customer service to all internal and external customers in compliance with Wind Creek customer service standards. Assist with the successful execution of all banquet events. Supervise the banquet service staff, banquet bartenders and the Convention Porter staff. Work with other food and beverage staff to plan, prepare and execute events. Participate in BEO (Banquet Event Order) meetings. Monitor in house group activity providing assistance as needed. Ensure that function rooms are set-up in accordance with customer satisfaction through accurate and timely communication with sales, entertainment and culinary staff. Insures the timeliness of all banquet functions. Ensures readiness and compliance in case of last minute changes to banquet orders. Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same. Manage staff and organize department functions in accordance with company guidelines. Acts as a liaison with Hotel Sales, Culinary, and Banquet operations ensuring proper execution of events and guest satisfaction. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed. Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments. Work on actual project or service to help achieve the objectives of the department. Evaluate information to render an opinion or take action based on that information that will impact the department or function. Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. Manage departmental inventories and maintains equipment Interview and make recommendation of candidates for new hire. Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline. Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews. Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner. Conducts skip level meetings with departmental management and line level staff. Conducts divisional/departmental staff meetings at least once per month. Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position. Must read and understand Wind Creek's Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. Authority to issue a complimentary in accordance with Wind Creek's Comp Matrix. ESSENTIAL JOB FUNCTIONS: Ability to meet Specific Position Requirements and perform Position Responsibilities for this position. Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well. Ability to be alert to customer needs to remedy or present a solution to a question, service request or service breakdown. Ability to bring about results from ordinary circumstances; prepare for problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise with or without supervision. Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly. Ability to maintain standards despite pressing deadlines; to do work right the first time. Ability to act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices. Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce. Ability to develop a rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others. Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit. Able to demonstrate a high level of service delivery-to do what is necessary to ensure customer satisfaction, deal with service failures and prioritize customer or client needs.
    $46k-59k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Green Thumb Industries 4.4company rating

    Restaurant manager job in Philadelphia, PA

    The Role Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager. Responsibilities Operations Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations. Motivate team members to execute programs, initiatives, and regionalized in-store promotions effectively. Oversee and manage quality product inventory, financial records, and Seed to Sale compliance. Maintain appropriate cash management, handling protocols and daily reconciliation. Manage effective order & expense management processes aligned with store budgets. Experience Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences. Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey. Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery. Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic. Serve as a liaison to the local community and support community outreach events and initiatives. People In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. Support a culture of engagement and performance through coaching, feedback, and recognition. Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge. Execute hourly scheduling to align with business needs, hours targets, and team member availability. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. Develop Leaders and Team Member talent and effectively address performance issues on a timely basis. Perform other duties as needed. Qualifications At least three years of managing teams in a retail setting, specifically with POS business operations Cannabis experience preferred Inventory control experience preferred Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs Must have reliable, responsible and dependable attendance. Must be 21 years or older. Must pass any and all required background checks. Must possess valid driver's license or state ID. Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. Skills Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills. Meet timelines consistently and be able to effectively work under pressure. Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. Adapts and thrives in a demanding, fast-paced environment Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. Ability to resolve conflict, handle employee and customer complaints, and settle disputes Additional Requirements Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely Converse and communicate with individuals and groups of people directly Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email Prepare patient and/customer orders by moving and placing products Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries Move inventory and materials weighing up to 30 pounds independently Position self to move inventory and materials in storage areas Working Conditions Patient and/or customer-facing environment Ability to work outdoors in varying and sometimes adverse weather conditions Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent Our Mission: To promote well-being through the power of cannabis. We're humble-We prefer quiet confidence and don't shout about our success. We're hardworking-We put our heads down and get the job done. We're grateful-Working in our industry is a privilege and an act of service. We're transparent-Honest and open communication keeps us healthy as an organization. We're collaborative-And believe good ideas can come from anywhere. We have a growth mindset-One that's grounded in well-being. At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better. Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. We can't wait to meet you.
    $44k-68k yearly est. Auto-Apply 25d ago
  • Food Truck Manager

    The Udder Bar

    Restaurant manager job in Allentown, PA

    Job Description The Udder Bar Truck Udder on the Mooove is seeking a fun, hardworking person to lead our food truck this up coming year! You will get to work in a new and fun environment each day with locations such as festivals, private parties, weddings, corporate events. Benefits/Perks Competitive Compensation Cash and CC Tips FREE ICE CREAM Job Summary We are seeking an fun and outgoing Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance, manage, train, and lead staff, ensuring they keep up with high standards. This candidate is a strong leader with experience with great customer service. Duties and Responsibilities: Ensure Truck is clean, stocked and ready for each event Drive the food truck to and from each event Train and manage employees Lead team in providing exceptional customer service Communicate with event coordinators regarding service locations, and future bookings Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event. Qualifications: Must be 18 years of age or older Must of a valid drivers license w a clean record High school diploma/GED Food background Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills
    $31k-53k yearly est. 13d ago
  • Prepared Foods Manager/ Chef

    Redner's Jobs

    Restaurant manager job in Norristown, PA

    Food Service Manager DEPARTMENT: Food Service REPORTS TO: Store Director and Director of Food Service FLSA STATUS: Non-Exempt To effectively direct and supervise all functions and activities of the Food Service Department to achieve maximum sales and profit goals. ESSENTIAL JOB FUNCTIONS: Knowledge of merchandising techniques and “special events" within a food service setting. To oversee and execute all operation objects set forth for the Food Service department. The food service department will include all hot foods, salad bar, store made sandwiches and salads.. Responsible for managing the budget and department expenses, sanitation, safety, regulatory compliance, menu development, preparation and service of food. Responsible to check and verify all Food Service department deliveries and invoices to ensure accurate billing from vendors. Responsible for maintain acceptable inventory levels to ensure the highest quality of freshness of all products. Meet profit objectives by controlling food, supply, and labor costs and maximizing sales potential through aggressive marketing and/or promotions while controlling shrink. Record, track, and maintain inventory levels of product used for food preparation. This includes conducting physical inventories each period. Responsible to help assist in unloading and transporting the prepared food merchandise to sales floor or storage areas. Maintain sanitation, health, and safety standards in work areas. Assesses sanitation practices and establishes sanitary controls as required by the county and/or state health department and company policy. Handle damages and spoiled products according to company policies and procedures. Ensure favorable image with guests through a clean, attractive and friendly food preparation and serving by complying with sanitation, safety, and security company policies. Plan, develop, maintain, and execute food preparation tools essential to managing inventory and production while controlling shrink. Observe state and health department regulations pertaining to food safety and sanitation and to also maintain a housekeeping program to ensure a clean and orderly department. Ensure compliance to local, state, and government weights and measures, and food labeling laws. Effectively train and develop food preparation employees on programs, equipment function, and fundamental cooking principles. Supervise and schedule personnel to achieve highest quality of customer service. Abide by and enforce all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: Conducts regular departmental meetings for the entire staff to communicate plans, programs and policies, in order to teach, resolve problems, and seek suggestions for improvement. To oversee the prepared food department and assist in slicing and making prepared food trays when necessary. Assists in the hiring, training, appraisal, and discipline of the food service employees. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Minimum 2 years' prior experience in food service management, retail department management, guest relations, and/or customer service experience. Must have to ability to read and write to properly tag merchandise, order merchandise, and maintain an acceptable inventory level. Basic analytical and math skills necessary for interpreting invoices, gross profits, and labor percentages. Must have strong interpersonal skills and the ability to quickly and effectively resolve issues that arise with both staff and customers. Must have excellent oral and written communications skills for dealing with guests, employees, supervision, and vendors. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. ServSafe certification or comparable required. While performing the duties of this job, candidate will be required to stand for extended periods of time (2hrs+). Situations will require lifting, bending, stooping, pushing and pulling, occasionally having to lift objects up to, and possibly over, 50 pounds, Basic computer skills essential with heavy focus on Microsoft programs. Must be a vibrant and dynamic personality with a high level of enthusiasm and a sincere passion for working with people and food.
    $31k-53k yearly est. 60d+ ago
  • Food Truck Manager

    The Flying V

    Restaurant manager job in Bethlehem, PA

    Job DescriptionPopular Food Truck in the Lehigh Valley is seeking a fun, hardworking person to lead our food truck this year! You will get to work in a new and fun environment each day with locations such as festivals, breweries, wineries, private parties, weddings, corporate events. You will be putting smiles on everyone's face by serving delicious food! Benefits/Perks Paid Vacation and Sick Time Competitive Compensation Career Advancement Opportunities Job Summary We are seeking an experienced Restaurant Manager to join our team as our Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance. You will manage, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant. Duties and Responsibilities: Ensure Truck is clean, stocked and ready for each event Drive the food truck to and from each event safely and on time Train, and manage employees working truck shifts Lead team in providing exceptional customer service Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Communicate with event coordinators regarding service locations, and future bookings Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event Communicate with restaurant kitchen staff regularly for prep expectations and assistance for each event Qualifications: High school diploma/GED Previous restaurant management experience Familiarity with square POS Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills Valid Drivers license and clean driving record
    $31k-53k yearly est. 3d ago
  • Director Food Safety, Process Authority

    Campbell Soup Co 4.3company rating

    Restaurant manager job in Camden, NJ

    Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. How you will make history here… * This position has overall responsibility for the safety and stability of the Company's shelf stable food products. The incumbent is responsible for reviewing and approving the safety and efficacy of all thermal processes developed by Thermal Process Specialists in the group or by external resources or Process Authorities conducting similar work for Campbell's products. The incumbent also provides guidance and oversite to the Thermal Process Specialists on the design of heat penetration and other thermal process establishment tests in difficult or complex cases. This person is Campbell's representative to FDA and USDA, is recognized by these agencies as an expert in the field and is legally responsible for the compliance of all processes to the regulatory requirements. The individual sets policies regarding Food Safety standards, testing protocols and work requirements for developing processes. What you will do… Principal Accountabilities * Reviews and approves process requirements developed by Thermal Process Specialists and works with the Specialists to develop the appropriate supporting detailed process establishment documentation. Authorizes and files thermal processes with FDA as appropriate. Uses vast experience and expertise in thermal processing and Campbell Soup products in completion of these tasks. (30%) * Evaluates process deviations from manufacturing by analyzing results and recommendations from Thermal Process Specialists' testing and decides on final disposition of product (release or destroy). These are critical decisions weighing safety of the product to the consumer against severe economic losses to the company.(10%) * Sets Company policies regarding Food Safety standards for thermal processing including retorted, hot fill and hold and/or aseptic processing and Process Safety work practices involving testing methods, quantity and quality of supporting data required for process recommendations, data bases, process archives, etc. (10%) * Sets qualification criteria for new products to be manufactured and qualification of new equipment. Makes decisions regarding critical control points which need to be monitored and controlled in the manufacturing process. (10%) * Makes decisions regarding computer programs employed by the Process Safety group for thermal process analysis and automated systems used by manufacturing for deviation analysis. Manages change in these areas ensuring effectiveness, validation, and compliance with FDA regulations (21 CFR part 11). (10%) * Acts as a Thermal Process Specialist, when needed, for a business, brand or product, designing heat penetration testing, data collection and analysis, and calculation of process lethality's. Backs up other Thermal Process Specialists and Process Authorities in their work. (10%) * Supports external PD and co-manufacturing initiatives by conducting thermal process audits/assessments and providing review/approval of process requirements and process deviations as required (includes final authority/approval on external facilities' capability of meeting CSC and/or regulatory Food Safety compliance). (5%) * Provides guidance and critical review of new technologies for thermal processing. Participates in external studies and initiatives in advanced technologies providing valuable insight into Food Safety requirements, validation procedures, regulatory compliance and comparative analysis for cost and quality justifications. (5%) * Provides leadership to the Process Safety team through mentorship, guidance and direct supervision of one or more Thermal Process Specialists and/or Technicians. Responsible for assessing, retaining and developing team talent and continuous improvement. (10%) Job Complexity * The Corporate Process Authority must review product and process data collected during a series of heat penetration tests, review the calculations of lethality, and the process schedule and critical factor recommendations of Thermal Process Specialists. Then, the individual must use his or her own judgement, calling on vast experience and knowledge of the manufacturing systems, to make decisions regarding the adequacy of the recommended process and its supporting data. If acceptable, the individual will then authorize and file the process with the appropriate regulatory agency. * The Corporate Process Authority must review all process deviations in the manufacturing plants and review the work done by Thermal Process Specialists to simulate or otherwise assess the effects of the deviation on product safety and must make a decision to release the product for sale or destroy it. The individual faces enormous pressure weighing the economic impact to the Company versus the safety of the consumer. * The Corporate Process Authority must ensure that complete and accurate records are maintained for all established processes and as required by the FDA and USA regulations. He or she must also work with the manufacturing sites to ensure that all government regulations regarding thermal processing operations are being met. Upon request or in response to regulatory concerns, the Corporate Process Authority must provide the appropriate thermal process documentation, regulatory compliance statements, or other communications on behalf of the Company * The Corporate Process Authority must set requirements regarding the start-up of new products, processes or equipment, ie: Incubation packs, Inoculation packs. The individual must review the results of these requirements and make the decision to approve for manufacture. The Corporate Process Authority must keep up with government regulations and ensure compliance. This may involve equipment and instrumentation or procedures, computer software, process filing methods, etc. The individual manages the change through the department to a successful completion. * The Corporate Process Authority recommends, makes decisions on, and develops validation requirements for technological advancements in thermal processing for Campbell Soup. This may be new processes such as Aseptic or High Pressure Processing or new types of cookers, or methods of pre-heating product such as microwave or ohmic heaters. * This position has exposure to every level of the corporation as he or she makes decisions which affect safety, quality, company reputation, economic results, investment, and new product launches. The individual is Campbell Soup's representative to government regulatory agencies and has a personal relationship with those responsible for compliance in those agencies. * The Corporate Process Authority is on call 24 hours a day / 7 days a week, even during travel and vacations, to make decisions regarding process deviations or to approve temporary process notes for extenuating circumstances or to answer questions/provide information to regulatory agencies as requested. Job Specifications * The individual has expert knowledge of microbial risks, product and packaging characteristics/interactions with product, critical factors in thermal processing, commercial equipment, and manufacturing procedures, and their effects on the delivery of a thermal process and maintenance of product safety and stability sterility. * The individual is an expert in designing and conducting the appropriate studies relating to thermal processing of food, such as heat penetration, temperature and heat transfer distribution studies, thermal-death-time experiments, process validation and verification studies, and applying other scientific methods related to aseptic and thermal processing. * The individual is known to government regulators by reputation and recognized by them as a Process Authority. * The position requires the candidate to be able to distill extremely technical data and insights into clear objectives and decisions with senior management in all areas of the Company. Working Conditions * The Corporate Process Authority works in the office, at the computer, as well as in the process room and kitchen reviewing data and inspecting products. The individual attends meetings regularly within all areas of the company. The position requires approximately 20% travel to manufacturing sites, vendors, government offices, industry meetings and co-manufacturing sites. * The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Who you will work with… * Reporting to the VP, Quality Thermal Processing and Supply & Distribution * Managing a team of 1-3 What you bring to the table… (Must Have) * Minimum Education Required: Bachelor of Science degree in Food Science, Microbiology, Engineering or related field with 15+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA. * Minimum of 15 years' relevant experience in the Food Industry, with 5 or more years in Thermal Processing of Campbell products or equivalent. * Extensive knowledge of food science, microbiology, engineering principles, calculus, computers, thermal process equipment and instrumentation is required. * Must have excellent judgement, problem solving and decision-making skills, as well as excellent interpersonal and communication skills. It would be great if you have… (Nice to Have) * Preferred Education: Master's degree or PhD in Food Science, Microbiology, Engineering or related field with 5+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $147,400-$211,900 Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
    $49k-94k yearly est. Auto-Apply 32d ago
  • Restaurant Manager

    Jackmont Hospitality Inc. 4.1company rating

    Restaurant manager job in Philadelphia, PA

    Job description Manages the day-to-day operations Federal Donuts & Chicken. Hires, trains, maintains employee relations, and schedules store personnel for standard store operating hours. Responsible for sales, controllable expenses (including payroll), security of store receipts, presentation, inventory control, loss prevention, and store appearance. Responsible for instilling in all employees a strong desire to deliver superior customer service to every Federal Donuts & Chicken customer. Promotes the Federal Donuts & Chicken name and concept through the development of strong community relationships. KEY RESPONSIBILITIES & ACCOUNTABILITIES Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales, including: Manage all areas of operations within the Restaurant including marketing and human resources, while ensuring the Company's standards of quality, service and operations are maintained. Manage operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness. Work with the Store Manager to maintain an accurate and up-to-date manpower plan of Restaurant staffing needs. Prepare schedules and ensure that the Restaurant is staffed for all shifts. Use appropriate selection tools to interview all Restaurant hourly team members, ensuring team members hired meet Company standards. Staff, train and develop restaurant hourly team members through orientation, ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis. Directly supervise hourly team members. Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e. R&M, marketing). Ensure proper security procedures are in place to protect team members, guests and Company assets. Prepare end of shift reports including Daily Labor Control, Daily Food Control and Daily Sales. When acting as Manager-on-Duty, oversee restaurant operations including, but not limited to, preparing food, washing dishes, lifting objects up to 30 pounds, solving guest and team member complaints, constant standing and walking, work in noisy environment. QUALIFICATION REQUIREMENTS Must be able to pass TSA federal background check to work in the airport College coursework with Bachelor's Degree preferred Minimum of 3 years of experience as a kitchen manager or restaurant manager with extensive knowledge of restaurant operations preferred. Prior experience in purchasing and production Previous kitchen experience required. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift
    $47k-71k yearly est. Auto-Apply 60d+ ago
  • Bar Restaurant Manager

    BDP Support Services LLC 4.5company rating

    Restaurant manager job in Philadelphia, PA

    Job DescriptionDescription: The Bar Manager plays a vital role in supporting the daily operations of the restaurant, assisting in managing personnel, ensuring exceptional service standards, and maintaining a high-quality guest experience. You will work closely with Management to oversee all aspects of operations, including sales, service, health & sanitation, and product quality. As a Bar Manager, you will help guide the team, ensure proper training, and contribute to achieving financial and operational goals. The role will have a strong emphasis on sales generation and promoting the bar. Key Responsibilities: Sales Generation Develop and implement sales-driven promotions Collaborate with marketing to generate, promote, and lead events and activations in the space Foster customer loyalty and brand recognition in the area Reinforce existing and develop new partnership opportunities Leverage social media and digital platforms to expand the reach to new and uncaptured customer bases Operations Support & Team Leadership Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of hospitality and service at all times Participate in daily staff meetings Assist in the hiring, onboarding, and ongoing training of team members. Participate in team development by coaching employees and promoting a positive and collaborative work environment Ensure adherence to company policies Help with the execution of operational procedures for both front-of-house and back-of-house staff Sales & Service Help implement and execute marketing, promotional, and event strategies to increase guest engagement and drive sales Support the management of the restaurant's beverage program, assisting in inventory tracking and ordering processes Ensure consistent service standards are maintained across both front-of-house and back-of-house operations Assist in the setup, execution, and post-event follow-up for restaurant events Support guest outreach efforts and manage any service recovery actions needed to maintain customer satisfaction Health & Sanitation Assist in ensuring that all team members are properly certified and adhere to health and safety guidelines Support the General Manager in maintaining health and safety compliance, including coordinating with pest control and reporting any issues promptly. Inventory & Financials Assist inventory tracking, ordering, and receiving Assist financial tracking efforts reviewing performance against budgeted goals Benefits: Competitive salary with bonus incentives tied to sales generation and event management. Health, dental, and vision benefits. Opportunities for professional growth within the company. Employee discounts and other perks. Requirements: 4+ years of bar management experience 2+ years of bar promoting and event management experience preferred Strong leadership skills with the ability to motivate and guide a team effectively Excellent communication and interpersonal skills, with a customer-focused mindset Strong organizational skills and the ability to multitask in a fast-paced environment Proficient with restaurant management systems (Toast, 7Shifts, etc.) and Google Suite Must be ServSafe certified (or willingness to obtain certification)
    $51k-70k yearly est. 7d ago
  • Banquets Manager

    Philadelphia International Airport

    Restaurant manager job in Philadelphia, PA

    BANQUETS MANAGER: OPERATIONS - FOOD & BEVERAGE Horseshoe Bay Resort is a premier, luxury destination nestled on the shores of Lake LBJ in the Central Texas Hill Country. We offer genuine Texas Hospitality across 17,000 acres, including championship golf and resort amenities. We are committed to Diversity, Equity, Inclusion, and Belonging. BENEFITS AND PERKS * Health Insurance: Medical, Dental, and Vision plans. * Financial & Wellness: 401k plan with employer match, Long and Short-term Disability, Critical Illness, and Accident Insurance, and Associate Relief Fund. * Time Off: Paid vacation and paid holidays. * Associate Housing: Subsidized housing and shuttle service. * Compensation: Competitive pay with scheduled reviews and raises. * Professional Growth: Manager in Training Program (MIT). * Discounts: Retail and dining discounts at the Resort. Discounts at all Crescent Hotels & Resorts properties. * Privileges: Limited access to some resort amenities (Golf, etc.), based on occupancy and business levels. * Meals: Weekly meal subsidies. JOB SUMMARY The Banquets Manager assists in leading the property's Food & Beverage banquet operation, reporting to the Banquets Director. This role is responsible for the overall supervision, coordination, and execution of all banquet activities. Key goals include maximizing financial performance, ensuring exceptional customer service, managing staffing, and implementing strategies aligned with resort initiatives. ESSENTIAL JOB FUNCTIONS (Key Responsibilities) * Operational Execution and Management * Review all written communication (Resumes, Banquet Event Orders - BEOs) to determine appropriate staffing, room/station assignments, and setup requirements. * Ensure the appropriate and timely setup, service, and clean-up of all banquet functions, adhering to food, beverage, and meeting specifications. * Maintain high communication with Conference Services, Members, Guests, the Banquet Chef, and the Front of House Management/Supervisor team. * Oversee room set-up, buffet décor, and enhancements. * Submit a daily recap of banquet information (revenue, covers, staffing, issues/concerns). * Order and purchase necessary equipment and supplies. * Inspect and maintain the cleanliness and working order of restaurant hallways, meeting rooms, storerooms, and public areas. * Team Leadership and Human Resources * Set expectations and hold banqueting captains and line staff accountable for demonstrating desired service behaviors. * Conduct annual performance appraisals and provide constructive feedback to direct reports. * Responsible for developing and maintaining weekly employee schedules and reporting weekly payroll. * Perform daily timekeeping and tip reporting duties. * Hire banquet team members, ensuring proper orientation and ongoing training. * Identify educational needs and develop or instruct training programs. * Administer property policies fairly and consistently, handling disciplinary procedures according to company policy. * Ensure proper delegation of operational requirements and execution among the staff. * Strategy and Financial Performance * Work with the leadership team to develop and implement improvement processes and a Banquet Strategy aligned with resort goals. * Utilize budgets to understand and achieve financial objectives. * Support cost management strategies while maintaining exceptional service quality. * Customer Service * Create an atmosphere in the banquet area that meets or exceeds guest expectations. * Review comment cards and guest satisfaction results to identify areas for improvement. * Proactively seek out and resolve guest problems to ensure a superior experience (Seek Out and Go Above and Beyond for the Guest). EMPLOYMENT STANDARDS AND QUALIFICATIONS Experience and Education * A minimum of two years of Resort Assistant Banquet management experience. * Four-year degree in Hospitality Management or related field preferred. * Required experience in executing weddings and conference services setup. * Working knowledge of à la carte, fine dining, and white-glove service practices. * Knowledge of liquor and wines. Required Skills and Certifications * TABC certified, TIPS Trained, and Certified Food Handler/Safe Serve. * Valid driver's license and satisfactory MVR for insurability purposes. * Required experience with timekeeping and tip reporting. * Proficiency in Microsoft Suites Software (Excel, Word, PowerPoint). * Familiarity with Delphi software is highly desirable. * Excellent oral and written communication skills; must be able to comprehend, speak, read, and write English. Physical and Mental Requirements * Ability to regularly lift and/or move up to 10 pounds. * Ability to frequently lift and/or move up to 50 pounds. * Requires strong problem-solving abilities. * Must maintain a clean, safe, and environmentally responsible work environment. * Requires a sense of teamwork and the ability to interact effectively with co-workers. * Must maintain proper associate uniform standards and slip-resistant footwear. Qualifications Licenses and Certifications * Required Certified Food Handler Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts
    $51k-74k yearly est. 20h ago

Learn more about restaurant manager jobs

How much does a restaurant manager earn in Lower Salford, PA?

The average restaurant manager in Lower Salford, PA earns between $37,000 and $70,000 annually. This compares to the national average restaurant manager range of $39,000 to $69,000.

Average restaurant manager salary in Lower Salford, PA

$51,000

What are the biggest employers of Restaurant Managers in Lower Salford, PA?

The biggest employers of Restaurant Managers in Lower Salford, PA are:
  1. Taco Bell
  2. Bloomin' Brands
  3. Chick-fil-A
  4. Dunkin Brands
  5. Nudy's Cafes
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