Restaurant General Manager
Restaurant manager job in Windsor Locks, CT
Bradley International Airport
Join SSP America as our next Restaurant General Manager and guide a full-service concept in one of the most dynamic, fast-paced environments in the industry.
$65,000 + Potential Quarterly Bonus + Year-End Super Bonus
Full Benefits • Career Growth • National Company Footprint
Why This Role Matters
Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.
This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization.
What You'll Lead
Full service restaurant and bar operations
Cost control, ordering, and scheduling
Hiring, training & team leadership
Guest experience & hospitality standards
Safety, compliance & food quality
Collaboration with airport leadership
Forecasting, budgeting & business planning
What You Bring
Minimum 3 years as a Full-Service Restaurant GM (with bar experience)
Strong financial and operational skills
Ability to manage high-volume, multi-priority environments
Experience leading diverse teams
A mindset geared toward service, coaching, and accountability
Comfortable using POS systems, MS Office, and operational tools
A desire to grow - we promote strong leaders fast
Why You'll Love Working With Us
Quarterly bonus + year-end super bonus
Full medical, dental, vision, life insurance & PTO
401(k) with company match
Airport environment = never boring
Career progression across 60+ airports in North America
Work for one of the largest airport restaurant operators in the world
About SSP America
We're food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Kitchen Manager
Restaurant manager job in Windsor Locks, CT
Bradley International Airport
Lead the Line at New Heights - Kitchen Manager, BDL Airport
Full-Time | $65,000 / year + bonus | Benefits + 401K + Paid Time Off
Bring your culinary leadership to the heart of Windsor Lock's airport dining scene. If you're a hands-on, results-driven kitchen leader with a passion for food quality, team development, and fast-paced environments-this is your runway to take off.
What Makes This Role Sizzle:
Lead a Team: From Tap & Pour to Urban Lodge, BDL is home to iconic brands-and you'll be at the center of kitchen operations.
Ownership & Impact: You won't just manage the kitchen-you'll shape its standards, people, and success.
Growth on the Menu: With multiple brands and concepts under one roof, this role is a stepping stone for culinary leaders ready for more.
What You'll Be Doing:
Control food and labour costs to meet or exceed targets
Supervise BOH operations with a sharp eye for quality and efficiency
Oversee hiring, training, scheduling, and team development
Monitor HACCP and provincial safety standards
Partner with brand chefs on menu development and execution
Prepare for catering events and special functions
Lead by example in a fast-paced, guest-forward airport environment
What You Bring to the Table:
Minimum 5 years of experience in food and beverage leadership
Minimum 2 years of experience as a kitchen manager leading culinary operations required
Culinary diploma or equivalent experience preferred
Strong understanding of cost controls, safety, and kitchen operations
A proactive, collaborative leadership style and a sharp eye for detail
We run multiple concepts under one roof-this role calls for someone who's ready to lead at scale and grow fast. It's a rewarding challenge in a one-of-a-kind environment.
Apply Now
Click below to apply and bring your leadership to one of the busiest airports in New England. Let's build something incredible-together.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Assistant General Manager
Restaurant manager job in East Hartford, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Director Food and Nutrition Services
Restaurant manager job in Palmer Town, MA
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$106,059.00 - $121,908.00 - $144,206.00
Baystate Health is seeking an experienced and dynamic Regional Director of Food & Nutrition Services (FANS) to lead a high-performing team dedicated to delivering exceptional service to our patients, staff, and visitors. This leadership role reports to the Senior Director of Hospitality and oversees FANS Managers, Supervisors, and a diverse operational team at Baystate Wing (Palmer), Baystate Noble (Westfield), and Baystate Franklin (Greenfield).
As a key member of our Hospitality leadership, you will guide strategic planning, operational excellence, and regulatory compliance across a multi-location system-ensuring our services live out the Baystate Mission, Vision, and Values while prioritizing Safety, Quality, Experience, and Value.
RESPONSIBILITIES: The Director of FANS is responsible for all financial, operational, and personnel aspects of the department, including staff development, patient and staff experience, procurement, and safety. This leader will represent FANS at internal meetings and public events, build collaborative relationships across the system, and foster a culture of caring and excellence.
We are seeking a strategic thinker with demonstrated success improving performance, optimizing resources, and integrating evidence-based best practices.
Leadership & Operations
Provide effective leadership and direction to ensure seamless operations of multi-site food and nutrition services.
Develop departmental goals, objectives, and performance standards aligned with organizational priorities.
Foster a positive, professional, and collaborative environment that supports diversity, engagement, and high performance.
Represent the department at administrative meetings and serve as a consultant across the organization.
Financial Management
Develop, recommend, and manage operating and capital budgets.
Proactively forecast and adjust operational budgets to meet financial targets.
Ensure cost-effective use of resources while maintaining high-quality service standards.
Oversee procurement processes and partner with Materials Management on capital equipment evaluation.
People Management
Direct the hiring, training, evaluation, and development of departmental staff.
Oversee scheduling, performance management, corrective actions, and HR policy implementation.
Address employee development needs and resolve personnel concerns.
Quality, Safety & Compliance
Ensure compliance with regulatory agencies such as Joint Commission and DPH.
Maintain departmental policies, procedures, and quality assurance programs.
Oversee recipe standardization, food safety, infection control, and production of modified diets per Clinical Dietitian requirements.
Lead performance improvement initiatives using quality improvement methodologies.
Customer Experience & Collaboration
Build and maintain strong relationships with key stakeholders, including patients, clinical teams, and support departments.
Coordinate patient, café, and catering menus with FANS leadership.
Ensure operations meet customer needs and drive high satisfaction across all service areas.
QUALIFICATIONS:
Bachelors degree, required
Masters degree, preferred
ServSave Food Handlers Certified, required
5 years of food service management, required
Multi-service support, preferred
SCHEDULE:
Full-time
LOCATION:
Baystate Wing Hospital
40 Wright St, Palmer, MA
Travel to Baystate Noble (Westfield) and Baystate Franklin (Greenfield) based on business need
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Wellbeing programs that include but are not limited to mental, physical, and financial health.
We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
Bachelors Degree (Required)
Certifications:
ServSave Food Handlers Certified - ServSafe National Restaurant AssociationServSafe National Restaurant AssociationServSafe National Restaurant Association
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Auto-ApplyCatering Manager | Full-Time | University of Connecticut Athletics
Restaurant manager job in Storrs, CT
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2025.
Responsibilities
Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
Ensure that all servers are present, in proper uniform and that all are well groomed.
Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
Enforce sanitary practices for food handling throughout all dining areas.
Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
3-5 years of experience in catering or concessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyRestaurant Assistant Manager- Pay: $60,000 - $70,000 Webster
Restaurant manager job in Webster, MA
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences.
We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview!
Benefits:
* Tremendous opportunities for advancement
* Competitive salary w/ bonus package
* Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match
* Free meals while working - you never have to pack or buy lunch!
* No certifications required
* Paid vacation / time off
* PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories
There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview!
Responsibilities:
* Provide the highest-quality customer service to our guests
* Enthusiastic & comprehensive knowledge of menu items
* Collaborate, act as a team-player, and provide support as a key role on the management team
* Maintain a clean and organized work environment
* Set a positive example and maintain optimism for all staff, employees, and guests
Requirements:
* Restaurant management experience required
* Multi-unit experience (preferred)
* Steady employment track record
* Ability to work in a fast-paced environment
* Work with a diverse group of dedicated staff
* Excellent communication, interpersonal and customer service skills
* Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.)
* Availability to work various schedules/shifts (includes nights and weekends)
FOH Manager, No Late Nights + Work-Life Balance!
Restaurant manager job in Hartford, CT
Here's a role with plenty of growth opps for 2026!
We are in search of a strong, passionate, leadership driven FOH Manager for a sustainable property south of Hartford, CT!
Tons of growth! Competitive salary, benefits, with holidays off!
Ready for the next step?! Apply today and let's start a conversation!
Banquet Manager
Restaurant manager job in Madison, CT
Job Description
Madison Beach Hotel is a luxury beachfront boutique hotel and part of the Curio Collection by Hilton. Nestled on the scenic Connecticut shoreline, we host unforgettable weddings, elegant corporate events, and intimate seaside gatherings. Our service is warm, professional, and deeply personalized - and we're looking for a Banquet Manager who shares that same passion for hospitality and excellence.
As Banquet Manager, you are the driving force behind the flawless execution of all private and public events at the hotel. From beachfront weddings to high-end business luncheons, you'll ensure every detail is perfectly orchestrated, every team member is aligned, and every guest leaves with a lasting impression.
This is more than managing a schedule - it's curating an experience.
What You'll Do:
Lead with Purpose: Supervise, train, and motivate a banquet team that thrives on delivering top-tier service. Set the tone, set the pace, and lead by example.
Plan & Execute Events: Collaborate with sales and culinary teams to bring events to life - overseeing everything from room setups and décor to service timing and guest needs.
Hands-On Management: Be present during events, ready to resolve issues, guide staff, and ensure seamless transitions from cocktails to curtain call.
Refine the Experience: Conduct pre- and post-event meetings to evaluate service, identify improvements, and celebrate wins.
Own the Details: Manage event logistics, staffing, inventory, and budget adherence. Ensure all functions meet both hotel standards and client expectations.
Elevate Standards: Uphold all health, safety, and Hilton brand standards while maintaining Madison Beach Hotel's unique identity and charm.
Enhance Team Culture: Recruit and retain top talent, fostering a positive, respectful, and professional environment.
Why Join Madison Beach Hotel?
Work steps away from the beach in one of New England's most picturesque settings
Be part of a celebrated team that delivers exceptional experiences
Competitive compensation and Hilton travel perks
A chance to make your mark in a hotel where events truly matter
Restaurant Manager | Fast Casual Asian
Restaurant manager job in West Haven, CT
Job DescriptionRestaurant ManagerFast Casual Dining We are a bustling Asian restaurant located in Milford, CT offering flavorful, fresh, and authentic cuisine in a fast-casual setting. Our focus is on delivering high-quality meals with efficient service in a modern, customer-friendly atmosphere. We are looking for an enthusiastic and experienced Restaurant Manager to lead our team and ensure smooth operations.Key Responsibilities:
Manage the day-to-day operations of the restaurant, ensuring a smooth and efficient workflow.
Lead, motivate, and train a diverse team of employees to deliver exceptional customer service.
Oversee inventory management, ordering, and supplier relationships to ensure the restaurant is always stocked with fresh ingredients.
Ensure food preparation follows health and safety guidelines and maintain high standards of cleanliness and sanitation.
Manage staff scheduling, labor costs, and shift assignments to optimize restaurant efficiency.
Monitor financial performance, including sales, costs, and profitability, and provide regular reports to upper management.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Work with the kitchen team to ensure menu items are prepared consistently, maintaining food quality and presentation.
Drive restaurant promotions and marketing efforts to increase foot traffic and grow revenue.
Ensure adherence to company policies, procedures, and standards, as well as local health and safety regulations.
Qualifications:
3+ years of restaurant management experience, preferably in fast-casual dining and/or Asian cuisine.
Strong leadership and organizational skills, with the ability to multitask and manage a team in a fast-paced environment.
Excellent communication and customer service skills, with a focus on guest satisfaction.
Financial acumen, including experience managing budgets, tracking inventory, and analyzing profit and loss statements.
Knowledge of food safety regulations and health standards.
A passion for Asian cuisine and a commitment to delivering a high-quality dining experience.
Benefits:
Competitive salary and potential bonuses
Health, dental, and vision insurance
Paid time off
Employee meal discounts
Opportunities for career advancement and growth within the company
Apply today: Restaurant Manager in Milford, CT.To be considered for this position, please email your resume!#CTJOBS#CTRESTAURANTJOBS#CTRESTAURANTMANAGERS#NOWHIRING#GECKOTRISTATE#GECKOHOSPITALITY
Banquet Manager
Restaurant manager job in Madison, CT
Madison Beach Hotel is a luxury beachfront boutique hotel and part of the Curio Collection by Hilton. Nestled on the scenic Connecticut shoreline, we host unforgettable weddings, elegant corporate events, and intimate seaside gatherings. Our service is warm, professional, and deeply personalized - and we're looking for a Banquet Manager who shares that same passion for hospitality and excellence.
As Banquet Manager, you are the driving force behind the flawless execution of all private and public events at the hotel. From beachfront weddings to high-end business luncheons, you'll ensure every detail is perfectly orchestrated, every team member is aligned, and every guest leaves with a lasting impression.
This is more than managing a schedule - it's curating an experience.
What You'll Do:
Lead with Purpose: Supervise, train, and motivate a banquet team that thrives on delivering top-tier service. Set the tone, set the pace, and lead by example.
Plan & Execute Events: Collaborate with sales and culinary teams to bring events to life - overseeing everything from room setups and décor to service timing and guest needs.
Hands-On Management: Be present during events, ready to resolve issues, guide staff, and ensure seamless transitions from cocktails to curtain call.
Refine the Experience: Conduct pre- and post-event meetings to evaluate service, identify improvements, and celebrate wins.
Own the Details: Manage event logistics, staffing, inventory, and budget adherence. Ensure all functions meet both hotel standards and client expectations.
Elevate Standards: Uphold all health, safety, and Hilton brand standards while maintaining Madison Beach Hotel's unique identity and charm.
Enhance Team Culture: Recruit and retain top talent, fostering a positive, respectful, and professional environment.
Why Join Madison Beach Hotel?
Work steps away from the beach in one of New England's most picturesque settings
Be part of a celebrated team that delivers exceptional experiences
Competitive compensation and Hilton travel perks
A chance to make your mark in a hotel where events truly matter
Auto-ApplyRestaurant Manager - Elevated Service
Restaurant manager job in New Haven, CT
Restaurant Manager
Elevated Service
Our company is seeking a highly motivated Restaurant Manager with plenty of enthusiasm to be the leader of one of the best teams in New Haven, CT. If you're a Professional Restaurant Manager searching for fine dining establishment, then we need to hear from you! A Restaurant Manager with our company will enjoy unlimited growth potential as we expand our company and will have the opportunity to build their very own career. We are seeking a restaurant manager with excellent customer service skills, strong problem salving skills and someone who is reliable.
If you are looking for a fulfilling career as a fine dining Restaurant Manager, then this is your opportunity! Apply today for our location located in New Haven, CT.
Title of Position - Restaurant Manager
Job Description: While we are known for our amazing and creative food, we are seeking a passionate and qualified Restaurant Manager to direct our team and will be focused on our mission to ensure excellent guest service that exceeds their expectations. The Restaurant Manager will ensure the restaurant is adequately staffed to meet guest needs, including assisting the General Manager in developing of hourly team members. We will count on your talents to motivate your team and to be as committed to excellence as we are.
Requirements:
The Restaurant Manager must have 2-5 years of high-end restaurant experience
A strong leader with a positive attitude, enthusiasm and a passion for hospitality is a key attribute for the restaurant manager.
The Restaurant Manager must have excellent communication skills and a strong attention to detail
The Restaurant Manager must have outstanding leadership skills with the ability to effectively communicate, train and develop your team
You must have open availability, as in this role you will work nights and weekends.
Resourcefulness
Time management skills
Quick on their feet
A high level of awareness
Apply Now - Restaurant Manager in New Haven, CT.
Restaurant Manager - Full Service - North Haven, CT
Restaurant manager job in North Haven, CT
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in North Haven, CT
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Four Day Work Week (46 hour work week)
3 weeks of paid time off per year!
Attainable Bonus Program
$55K - $65K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
Assistant Dining Room Manager
Restaurant manager job in Hebron, CT
special? No late nights
We are seeking a Assistant Dining Room Manager to join our team. The ideal candidate will have a positive attitude, excellent customer service skills, and the ability to lead and guide a team towards the goals of the dining department. Serving experience is required.
New Horizon Foods is a dining contract company that specializes in providing services tailored to the location and client. We have been in operation for over 30 years and are currently in more than 10 states. Our employees are our greatest asset and reason for our success. Great employees make great experiences. Benefits:
Flexible hours
NO Late Nights!
Ability to advance in the company
Benefits including health, disability, life insurance
PTO accrual starting at day one!
Responsibilities:
Assist with hiring and developing team members
Assist with serving
Ensure that all food is presented in an attractive and appetizing manner
Provide excellent customer service to residents and guests
Assist with cleaning and sanitizing the kitchen and dining areas
Follow all safety and sanitation procedures
Develop and maintain relationship with other management and client
Requirements:
Prior experience with serving and dining
Positive attitude and excellent customer service skills
Knowledge in Microsoft office including excel
Ability to work on feet for extended periods of time
Reliable means of transportation to and from work
Equal Opportunity Employer, including disabled and veterans.
Catering Manager | Full-Time | Mass Mutual Center
Restaurant manager job in Springfield, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $60,000-$65,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 27, 2026.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Three to five (3-5) years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyCatering Manager
Restaurant manager job in Hamden, CT
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Benefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Job Summary
We are seeking an experienced Catering Manager to join our team. As the Catering Manager, you will lead a team of kitchen and wait staff. Your responsibilities will include creating employee schedules, planning menus, and managing food prep and serving during events. A successful Catering Manager must provide excellent customer service and have strong organizational abilities. Ultimately, your goal is to ensure successful events and happy customers in order to grow our business.
Responsibilities:
Interview customers to determine event details
Plan event menus while keeping the clients requirements in mind
Determine ingredients and amounts and create shopping lists
Schedule employees
Hire, train, and manage kitchen and wait staff
Oversee the preparation of meals to be served
Maintain a high level of customer service
Qualifications:
Previous experience as a manager in hospitality or food service
Knowledge of food safety regulation
Ability to work successfully in a fast-paced environment
Strong customer service skills
Experience creating menus for large groups
Ability to work weekend and holiday shifts, as necessary
Education in hospitality or culinary arts is preferred but not required
Dining Room Assistant Manager
Restaurant manager job in West Hartford, CT
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Must have outgoing and cheerful personality and must be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to work effectively with diverse personalities and to treat people with dignity and respect. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing quality dining experience by assisting the Dining Room Manager with overseeing dining room staff and maintaining a pleasant and clean dining environment. Provides direct supervision of at least two or more full time associates.
Supervises daily operations of dining room, room service, and convenience store, if applicable.
Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
Ensures room service orders are delivered timely and properly.
Ensures smooth and timely opening and closing of the dining room.
Ensures an adequate number of service employees for each shift and ensures absences are covered.
Oversees resident billing of food services charges.
Assists in producing weekly schedules with budgetary guidelines for service staff.
Leads the training of all new dining room associates and conducts required on-going training sessions.
Provides supervision for special events.
May assist service staff during mealtime as needed.
May assist in greeting and seating residents and guests.
In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyAssistant General Manager
Restaurant manager job in Warwick, RI
The Role Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.
Responsibilities
Operations
* Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
* Motivate team members to execute programs, initiatives, and regionalized in-store promotions effectively.
* Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
* Maintain appropriate cash management, handling protocols and daily reconciliation.
* Manage effective order & expense management processes aligned with store budgets.
Experience
* Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences.
* Lead by example and set the rhythm for effective "Leader on Duty" (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey.
* Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery.
* Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic.
* Serve as a liaison to the local community and support community outreach events and initiatives.
People
* In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development.
* Support a culture of engagement and performance through coaching, feedback, and recognition.
* Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge.
* Execute hourly scheduling to align with business needs, hours targets, and team member availability.
* Hold team members accountable for accurate timekeeping, schedule compliance, and reliability.
* Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
* Perform other duties as needed.
Qualifications
* At least three years of managing teams in a retail setting, specifically with POS business operations
* Cannabis experience preferred
* Inventory control experience preferred
* Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
* Must have reliable, responsible and dependable attendance.
* Must be 21 years or older.
* Must pass any and all required background checks.
* Must possess valid driver's license or state ID.
* Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
* Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.
Skills
* Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
* Meet timelines consistently and be able to effectively work under pressure.
* Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
* High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
* Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
* Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
* Adapts and thrives in a demanding, fast-paced environment
* Possesses a high level of critical thinking
* Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
* Ability to resolve conflict, handle employee and customer complaints, and settle disputes
Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)
* Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
* Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely
* Converse and communicate with individuals and groups of people directly
* Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
* Prepare patient and/customer orders by moving and placing products
* Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
* Move inventory and materials weighing up to 30 pounds independently
* Position self to move inventory and materials in storage areas
Working Conditions
* Patient and/or customer-facing environment
* Ability to work outdoors in varying and sometimes adverse weather conditions
* Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
Our Mission: To promote well-being through the power of cannabis.
* We're humble-We prefer quiet confidence and don't shout about our success.
* We're hardworking-We put our heads down and get the job done.
* We're grateful-Working in our industry is a privilege and an act of service.
* We're transparent-Honest and open communication keeps us healthy as an organization.
* We're collaborative-And believe good ideas can come from anywhere.
* We have a growth mindset-One that's grounded in well-being.
At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better. Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.
We can't wait to meet you.
Auto-ApplyFood Champion
Restaurant manager job in Hartford, CT
Job Description
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Director Food and Nutrition Services R40464
Restaurant manager job in Palmer Town, MA
Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$106,059.00 - $121,908.00 - $144,206.00
Baystate Health is seeking an experienced and dynamic Regional Director of Food & Nutrition Services (FANS) to lead a high-performing team dedicated to delivering exceptional service to our patients, staff, and visitors. This leadership role reports to the Senior Director of Hospitality and oversees FANS Managers, Supervisors, and a diverse operational team at Baystate Wing (Palmer), Baystate Noble (Westfield), and Baystate Franklin (Greenfield).
As a key member of our Hospitality leadership, you will guide strategic planning, operational excellence, and regulatory compliance across a multi-location system-ensuring our services live out the Baystate Mission, Vision, and Values while prioritizing Safety, Quality, Experience, and Value.
RESPONSIBILITIES: The Director of FANS is responsible for all financial, operational, and personnel aspects of the department, including staff development, patient and staff experience, procurement, and safety. This leader will represent FANS at internal meetings and public events, build collaborative relationships across the system, and foster a culture of caring and excellence.
We are seeking a strategic thinker with demonstrated success improving performance, optimizing resources, and integrating evidence-based best practices.
Leadership & Operations
* Provide effective leadership and direction to ensure seamless operations of multi-site food and nutrition services.
* Develop departmental goals, objectives, and performance standards aligned with organizational priorities.
* Foster a positive, professional, and collaborative environment that supports diversity, engagement, and high performance.
* Represent the department at administrative meetings and serve as a consultant across the organization.
Financial Management
* Develop, recommend, and manage operating and capital budgets.
* Proactively forecast and adjust operational budgets to meet financial targets.
* Ensure cost-effective use of resources while maintaining high-quality service standards.
* Oversee procurement processes and partner with Materials Management on capital equipment evaluation.
People Management
* Direct the hiring, training, evaluation, and development of departmental staff.
* Oversee scheduling, performance management, corrective actions, and HR policy implementation.
* Address employee development needs and resolve personnel concerns.
Quality, Safety & Compliance
* Ensure compliance with regulatory agencies such as Joint Commission and DPH.
* Maintain departmental policies, procedures, and quality assurance programs.
* Oversee recipe standardization, food safety, infection control, and production of modified diets per Clinical Dietitian requirements.
* Lead performance improvement initiatives using quality improvement methodologies.
Customer Experience & Collaboration
* Build and maintain strong relationships with key stakeholders, including patients, clinical teams, and support departments.
* Coordinate patient, café, and catering menus with FANS leadership.
* Ensure operations meet customer needs and drive high satisfaction across all service areas.
QUALIFICATIONS:
* Bachelors degree, required
* Masters degree, preferred
* ServSave Food Handlers Certified, required
* 5 years of food service management, required
* Multi-service support, preferred
SCHEDULE:
* Full-time
LOCATION:
* Baystate Wing Hospital
* 40 Wright St, Palmer, MA
* Travel to Baystate Noble (Westfield) and Baystate Franklin (Greenfield) based on business need
THE ADVANTAGES OF WORKING WITH BAYSTATE!
* Excellent Compensation High-quality, low-cost medical, dental and vision insurance
* Generous PTO - up to 25 days in the first year, with scheduled earned increases
* Continuing education support and reimbursement
* First Time Home Buyers Financial Packages
* Farm Share Memberships
* 403b retirement company match & annual company contribution increase based on years of service
* Free money coach advice from a certified professional
* Wellbeing programs that include but are not limited to mental, physical, and financial health
* Pet, home, auto and personal insurance
* Life insurance
* Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
* Wellbeing programs that include but are not limited to mental, physical, and financial health.
We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
Bachelors Degree (Required)
Certifications:
ServSave Food Handlers Certified - ServSafe National Restaurant AssociationServSafe National Restaurant AssociationServSafe National Restaurant Association
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Apply Now
Catering Manager | Full-Time | Mass Mutual Center
Restaurant manager job in Springfield, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $60,000-$65,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 27, 2026.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Three to five (3-5) years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply