Jack In The Box - ASSISTANT RESTAURANT MANAGER
Restaurant manager job in Pasco, WA
Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES/RESPONSIBILITIES:
Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service.
Higher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages
Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback.
Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure.
Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
Performs other related duties, tasks and responsibilities as required and assigned.
QUALIFICATIONS:
Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES: Organizational Competencies
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions.
Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
REASONABLE ACCOMMODATION:
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
Floor Manager
Restaurant manager job in Walla Walla, WA
We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.
What You'll Do:
Welcome and greet customers when entering or leaving the store.
Answer customer questions, help locate items, and provide recommendations.
Ensure front end team members are motivated and productive.
Promote the importance of creating an outstanding customer experience to the team.
Lead and supervise front end team members. Train team members to perform allocated roles.
Oversee day-to-day operations in the front end department of the store.
Assist establishing and achieving business and profit objectives.
Maintain a clean, tidy business, ensuring that signage and displays are attractive.
Ensure team members follow company policies and procedures.
Perform other duties to ensure the overall success of our company.
What We're Looking For:
Commitment to providing exceptional service to customers and support to team members.
Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
Strong understanding of leadership principles.
Time management skills.
Benefits & Perks:
Amazing earning potential, you'll be paid weekly.
Bonus eligible position
Health Care Plan (Medical, Dental, Vision, Prescription)
Retirement Plan (Pension, 401k + Company Match)
Paid Time Off (Vacation, Sick, Holidays)
Life Insurance (Basic, Voluntary, AD&D)
Life Flight Insurance
Pet Insurance Options
Employee Discounts
Scholarship Opportunities
Leadership Training
Relocations and Transfers
Employee Assistance Program
This position is eligible for a semi-annual bonus from 0 - 10% of base wages considering company performance and position goals met.
Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.
Requirements
Candidates must be 18+ years or older
Complete a pre-employment background check
Must be able to lift, carry and push up to 25 pounds.
Previous leadership experience in a similar role
Passion for our community and connecting with people
Outstanding organizational and leadership skills
How To Apply:
Simply click the 'Apply' button, and after applying online, our hiring team will review your application and reach out to you with next steps!
Since Being Founded, We've:
Grown to 2,000+ employees
Opened 23+ store locations in the PNW
Won multiple awards in our community
Other Opportunities:
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Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.
Salary Description 20.90/Hour
Restaurant Manager
Restaurant manager job in Richland, WA
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary
Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.
Essential Job Functions
* Fully staff the store with quality people
* Recruiting, hiring, and retaining all restaurant employees
* Ensuring the entire team is certified according to the current training process at all times
* Creating a service oriented culture
* Promoting an environment of fun and teamwork
* Evaluating performance and recommending salary increases
* Recommending, approving, and administering disciplinary action, suspension, and/or termination
* Developing and growing team members and future managers
Deliver the Brand to everyone the Del Taco Way by:
* Executing Del Taco standards and using our processes and systems 100% of the time
* Maintaining the facility and customer areas
* Maintaining all equipment to operational and safety standards
* Delivering only quality products to Del Taco standards every time
* Adhering to cleaning schedules and standards
* Ensuring employees are in proper uniform
* Ensuring a consistent service experience
* Ensuring POP and signage is present and in the approved location
Achieve or exceed sales plan and build Customer Counts and Loyalty by:
* Identifying and communicating sales goals (daily, weekly, year over year)
* Ensuring the right people are in the right places according to projected / actual sales
* Increasing customer count and check average, and maximizing capacity and customer value
* Identifying and executing Local Store Marketing opportunities to attract new customers
* Staying aware of local events; Understanding the store's current trade area and competition
* Executing speed (speed with a smile) and service standards
* Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan by:
* Maintaining staffing levels to actual sales
* Complying with labor laws
* Accurately ordering and managing inventory to reduce waste and prevent theft
* Ensuring cash handling procedures and standards are in place and followed
* Performing cash audits and addressing identified issues
* Executing safety and health standards
* Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
* Achieving and communicating controllable cost targets
* May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)
KNOWLEDGE, SKILLS & EXPERIENCE
* High School diploma or equivalent
* 3 - 5 years experience in QSR industry / full service concept
* ServSafe Certified
* Fluent in English; Spanish is plus
* Excellent communication and interpersonal skills; great telephone manner
* Excellent organizational skills; detail oriented; accurate
* Excellent analytical, problem solving, and math skills
* Ability to work with minimal supervision, under pressure
* Proven ability to lead and motivate a diverse team, and promote learning, development and career growth
PHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONS
* Office and Restaurant environment. Extended periods of standing, sitting, typing and looking at a computer screen. May also require some reaching, bending, and lifting.
* Ability to drive/travel to restaurant locations within assigned area including some overnight travel.
* Valid Driver's License and Proof of Vehicle Insurance is required.
LIMITATIONS AND DISCLAIMER
The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.
Continued employment remains on an "at-will" basis.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Restaurant Manager Hourly OR
Restaurant manager job in Hermiston, OR
Job Details 1677 N First St - Hermiston, OR $16.70 - $26.25 HourlyRestaurant Manager Hourly OR
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
Ensures compliance with all local, state, and federal laws pertaining to employment.
Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
5 Bells, CORE, PRCs and Food Safety Audit results
Period “3 Part P & L” results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
Must be at least 18 years old or older.
Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
High school diploma or GED is required, Undergraduate degree preferred
Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
Legal right to work in the United States.
Have open availability and the ability to work flexible hours and all shifts as needed.
Excellent oral and written communication skills.
Strong planning, organizing, and follow-up skills.
Excellent decision making and conflict resolution skills.
Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
Desire to develop their team and actively continue their own development.
Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
Licensed General Manager Optical Retail FT Kennewick, WA #170
Restaurant manager job in Kennewick, WA
General Manager Optical Retail Full-Time
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses - our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better.
As a General Manager, you'll lead your team to provide exceptional service and operational excellence. Your experience in optical and retail management will help drive our growth and deliver amazing customer experiences.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($80,000 - 85,000) and incentives.
Responsibilities:
Provide Exceptional Leadership: Manage daily store operations, including sales, customer service, lab work, and administrative tasks.
Team Management: Recruit, train, motivate, and manage store employees, ensuring all team members adhere to Eyemart standards.
Performance Management: Maintain store sales goals, monitor lab production, and ensure customer satisfaction.
Operational Excellence: Oversee inventory control, budget management, reporting, and store maintenance.
Requirements:
High School Diploma or GED
Minimum of 1 year retail management experience
Experience in the optical industry preferred
Strong leadership and communication skills
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
PTO and additional Life Days
Opportunities for career advancement
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#INDHP
General Manager(07168) - 101 S. Washington St.
Restaurant manager job in Kennewick, WA
Job Description
Amazing people skills, works well under pressure, can multi task, Stretch 5 star pizzas, scheduling, cleaning, stocking, inventory, food orders, able to work full time.
General Manager - Global
Restaurant manager job in Kennewick, WA
The General Manager is responsible for all daily operations in the entire restaurant. They must demonstrate strong communication skills and leadership abilities, as well as maintain a safe and sanitary work environment. The General Manager is responsible for the development of new and current team members, while upholding all service standards and ensuring all food and beverage is served according to standards.
In addition, they must coach team member's performance - remaining friendly and flexible-resulting in the best guest experience possible.
Specifically, the General Manager ensures consistent execution of both FOH and BOH systems and profitability by providing and ensuring quality training, coaching and follow-through. This position is ultimately accountable for store profitability, labor cost controls, service standards, systems, organization, team member engagement and the guest experience.
The General Manager reports directly to the Director of Operations and the Operations Manager.
Requirements
Strong understanding of all FOH and BOH systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant.
Provides direction, coaching, and leadership for all staff including safety and sanitation, and company policies and procedures. Responsible for establishing and appropriately communicating goals to the Corporate Team on a regular basis.
Communicates effectively with the Management Team.
Ensures the Management Team's continued development and focus on creating and maintaining a strong guest first focus.
Effectively maintains the restaurant's facility, both exterior and interior, to Twigs' standards (clean, neat, and organized) and ensures sufficient supply levels of tools available for all employees to execute their responsibilities.
Ensures completion and posting of the FOH schedule is done, effectively maintaining labor goals and guest satisfaction. The schedule should be planned using forecasted sales and labor budget, while taking team member availabilities, requests and vacations into consideration.
Leads the staff in a positive manner as to achieve our desired result; being 100% guest satisfaction.
Ensures 100% effectiveness of both FOH and BOH systems and standards.
Ensures execution of company standards for each Guest from the front doors to the table.
Ensures all marketing materials are current throughout the restaurant.
Ensures that dress code standards are 100%.
Other duties as necessary for successful and efficient operations
Salary Description 78,000-83,000
Restaurant General Manager
Restaurant manager job in Kennewick, WA
Wage: $46000-$68000 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza is made by great people. So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza. What we mean is you make Pizza Hut, Pizza Hut!
You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way. But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.
Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US!
So, you do you! Let's celebrate it!
Here's what we offer our Restaurant General Managers:
* $46,000-$68,000 base salary, plus any applicable overtime
* Performance bonuses, based on the performance of the restaurant(s) assigned to the team member. (Bonuses are not guaranteed)
* "Next Day Pay" earned wage access - Don't wait for payday! Withdraw up to 40% of your earned wages the day after you've worked!
* 401(k) program with Company match (after 1 year of service)
* Employee meals and discounts - save on your favorite pizza and wings!
* Pizza Hut Perks Program - savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&T!
* Earn your GED for FREE through our GEDWorks program
* Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program
* Employee Assistance Program - receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice? Struggling with your mental health? Coping with grief? We've got you covered!
If you hit full-time status (30+ hours average) over the course of a year, you become eligible for our full benefits package, including:
* Medical, dental, and vision insurance
* Disability Insurance
* Life insurance
* Accident and Critical Illness insurance
* Accidental Death and Dismemberment Insurance
* Hospital indemnity coverage
* Telemedicine
* And additional supplemental insurance coverage
Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered!
* Sick time accrual for all team members (PTO if you're located in Nevada)
* 2-weeks vacation if you're an Assistant or General Manager - this amount goes up based on your tenure with the Company!
* 3 days paid bereavement leave
* Up to 1 week paid for time off due to Jury Duty.
So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
* You're a fun and friendly person who values customers and takes absolute pride in everything you do.
* Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
* You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
* And you're at least 16 years old - 18 with 2 years driving experience if you want to be a driver, along with a good driving record.
* Looking for something in management? You must be at least 18, be able to pass the Company background check, and having some prior management experience is a plus.
* Since you'll be working with food, a valid food-handler's card will be required.
Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!
Assistant General Manager
Restaurant manager job in Pasco, WA
Job Title:
Assistant General Manager
Compensation:
$17.63 - $19.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as an Assistant General Manager!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (at most locations)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day.
HOW YOU WILL DRIVE SUCCESS:
Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.
Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
Ensure our quality control measures and processes are followed consistently
Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives
Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.
Provide clear and detailed direction to the team consistently
Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)
Provide guidance and mentoring to the automotive technicians and CSA's
Perform opening and closing duties when the General Manager (GM) is off
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
Leads daily team huddles and store meetings. Setting the direction for achieving the business goals
Manages inventory and product order that meets the business need
Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests
Assist guests with their questions and needs. In-person, electronically, or via the telephone
UNDER THE HOOD - WHAT YOU'LL NEED:
One to three years of retail management experience; Professional automotive experience is not required.
Must have exceptional oral and written communication skills
Is a proven leader that possesses the ability to inspire and motivate diverse groups of people
Has sound business sense and a comprehensive understanding of the retail industry
Can analyze, comprehend, and recommend financial objectives that help increase sales and service results
Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
Has a "Guest First" mindset
You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Must be able to stand on your feet on hard surfaces like concrete or metal
Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
Must be able to lift and move work-related items up to 50 pounds
Perform all other duties as assigned or needed.
Must be at least 18 years of age
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
¡Embárcate en una carrera gratificante con nosotros hoy como Subgerente General!
BENEFICIOS COMPLETOS:
Plan 401K con aportación de la empresa
Incentivos de bonificación quincenal
Oportunidades de crecimiento profesional
Cerrado los domingos (en la mayoría de las ubicaciones)
Pago diario
No necesitas pagar por herramientas
Descuento para empleados
Bonificaciones por referir empleados
Bonificaciones por referir flota
Beneficios médicos/dentales/de visión 30 días después del primer día de trabajo
Sin madrugadas ni noches tardías
Plataforma PerkSpot con acceso a descuentos especiales en productos como viajes, electrónica, conciertos, etc.
PTO después de 180 días
Bonificaciones instantáneas a través de nuestro programa interno de recompensas
Uniformes pagados y lavados
PREPÁRATE PARA TU ROL:
Asume el dinámico rol de Subgerente General (AGM) y conviértete en una fuerza impulsora dentro del equipo de gestión de nuestro centro de servicio. Como AGM, asumirás una responsabilidad más amplia para garantizar el éxito constante en ventas y ofrecer experiencias inolvidables a los clientes cada día.
CÓMO IMPULSARÁS EL ÉXITO:
Trabajar directamente con el Gerente General (GM), asegurando un crecimiento constante de ingresos mediante el aumento de clientes y el rendimiento de medidas clave como mezcla de ventas, MultiCare y Core Plus. También entrenará y ejecutará un excelente servicio al cliente creando una experiencia excepcional.
Ser un ejemplo positivo como líder mientras fomenta el compromiso y la eficiencia del equipo. Se enfocará en desarrollar compañeros aprovechando nuestro programa interno de capacitación y brindando orientación continua.
Asegurar que se sigan consistentemente las medidas y procesos de control de calidad.
Realizar otras tareas y proyectos necesarios para el puesto, como inventario, manejo de efectivo, resolución de problemas de clientes y trabajar con el Gerente de Distrito (DM) en iniciativas críticas.
Asistir al GM con presupuestos, pronósticos de ventas, desempeño financiero, control de gastos, etc.
Proporcionar dirección clara y detallada al equipo de manera constante.
Garantizar que el centro de servicio esté limpio, seguro y presentable según la Guía de Excelencia (GTE).
Brindar orientación y mentoría a los técnicos automotrices y CSA.
Realizar tareas de apertura y cierre cuando el GM esté ausente.
Ayudar al GM a construir y mantener una fuerza laboral comprometida que refleje el volumen de clientes y las necesidades del negocio.
Liderar reuniones diarias y juntas en la tienda, estableciendo la dirección para alcanzar los objetivos comerciales.
Gestionar inventario y pedidos de productos que satisfagan las necesidades del negocio.
Cumplir y hacer cumplir todas las normas y regulaciones que mantengan un ambiente seguro y productivo para compañeros y clientes.
Asistir a los clientes con sus preguntas y necesidades, en persona, electrónicamente o por teléfono.
REQUISITOS:
De uno a tres años de experiencia en gestión minorista; no se requiere experiencia profesional automotriz.
Excelentes habilidades de comunicación oral y escrita.
Líder comprobado con capacidad para inspirar y motivar grupos diversos.
Sólido sentido comercial y comprensión integral de la industria minorista.
Capacidad para analizar, comprender y recomendar objetivos financieros que ayuden a aumentar ventas y resultados de servicio.
Actitud positiva y profesional en todo momento.
Disfruta y se siente motivado en un entorno minorista dinámico, flexible y de alto rendimiento.
Mentalidad de “Cliente Primero”.
Capacidad para leer e interpretar documentos como reglas de seguridad, instrucciones de operación y mantenimiento, y manuales de procedimientos.
Capacidad para permanecer de pie sobre superficies duras como concreto o metal.
Disposición para trabajar en un entorno con temperaturas extremas, ruidos fuertes y gases de escape.
Capacidad para levantar y mover objetos relacionados con el trabajo de hasta 50 libras.
Realizar todas las demás tareas asignadas o necesarias.
Debe tener al menos 18 años de edad.
Igualdad de Oportunidades de Empleo
Estamos orgullosos de ser un empleador que ofrece igualdad de oportunidades y celebramos las diferencias de nuestros empleados, incluyendo raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, edad, discapacidad y condición de veterano. En TCC, sabemos que la diversidad nos hace más fuertes. Estamos comprometidos con un entorno colaborativo e inclusivo que fomente la autenticidad y el sentido de pertenencia. Nos esforzamos para que todos se sientan valorados, conectados y empoderados para alcanzar su potencial y contribuir con lo mejor de sí mismos.
Auto-ApplyRestaurant General Manager - RGM $65K + Bonus
Restaurant manager job in Pendleton, OR
Job Description
Restaurant General Manager - Fast Casual Store
Compensation: $65,000 base salary + performance-based bonus
Employment Type: Full-Time
Are you a dynamic leader with a passion for delivering exceptional customer experiences in a fast-paced environment? We're seeking an experienced Restaurant General Manager to lead our fast casual store in The Dalles, Oregon. If you thrive on building high-performing teams, optimizing operations, and driving sales growth, this is your opportunity to make an impact!
Key Responsibilities:
Oversee daily operations, including staff scheduling, inventory management, and compliance with health and safety standards.
Lead and mentor a team of 15-20 employees, fostering a positive and collaborative work culture.
Drive sales and profitability through effective merchandising, menu execution, and customer service strategies.
Manage financials, including budgeting, P&L statements, and cost control to meet or exceed targets.
Ensure exceptional food quality, speed of service, and guest satisfaction in a fast casual setting.
Handle customer feedback, resolve issues promptly, and implement improvements based on data and trends.
Collaborate with regional leadership on marketing initiatives, promotions, and store enhancements.
Qualifications:
3+ years of experience as a General Manager or Assistant Manager in a fast casual or quick-service restaurant (e.g., Chipotle, Panera, or similar).
Proven track record of achieving sales goals, managing teams, and improving operational efficiency.
Strong knowledge of food safety regulations (ServSafe certification preferred).
Excellent communication, problem-solving, and leadership skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
High school diploma or equivalent required; associate's or bachelor's degree in hospitality or business a plus.
Must be authorized to work in the U.S.
What We Offer:
Competitive salary of $65K plus bonus potential based on store performance.
Comprehensive benefits package including health insurance, paid time off, and employee discounts.
Opportunities for career advancement within a growing fast casual brand.
Supportive team environment with training and development resources.
Restaurant Staff
Restaurant manager job in Pasco, WA
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $16.66 - $16.66 per hour plus tips.
Benefits:
* Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
* FREE pizza, salad, and beverages
* Pet insurance
* Discounted gym membership
* Free counseling sessions
* Medical, dental and vision insurance eligibility based on hours worked
* 401(k) retirement
Summary
As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes.
You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs.
Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
* Make customers pizzas, salads and more
* Package customer orders with urgency
* Follow all food safety and food quality standards
* Keep the restaurant clean and ready to deliver the best customer service
* Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift
* Have fun and work together with your Squad Crew to create an authentic customer experience vibe
Required Qualifications
* Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers
* Ability to follow processes and instructions in a consistent manner
* Have a history of consistent attendance and punctuality
* Show an interest to learn, grow and contribute to the success of the restaurant
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicant ****************. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Restaurant General Manager
Restaurant manager job in Hermiston, OR
Job Summary: We are seeking a dynamic and experienced Fast Food Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be responsible for ensuring a high level of customer satisfaction, managing staff, and maintaining efficient restaurant operations.
Key Responsibilities:
Operational Management: Oversee daily operations, including food preparation, customer service, and cleanliness.
Staff Management: Recruit, train, and supervise staff, ensuring they adhere to company policies and standards.
Customer Service: Ensure a high level of customer satisfaction by addressing customer complaints and ensuring a positive dining experience.
Inventory Management: Monitor inventory levels, order supplies, and manage stock to minimize waste and ensure availability of ingredients.
Financial Management: Manage budgets, control costs, and maximize profitability. Prepare financial reports and analyze performance metrics.
Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards.
Marketing and Promotions: Implement marketing strategies and promotions to attract and retain customers.
Quality Control: Maintain high standards of food quality and presentation.
Qualifications:
Proven experience as a Fast Food Restaurant Manager or in a similar role.
Strong leadership and team management skills.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment.
Knowledge of health and safety regulations.
Financial acumen and experience with budgeting and cost control.
High school diploma or equivalent; additional qualifications in hospitality or business management are a plus.
Benefits:
Competitive salary and performance-based bonuses.
Health insurance, 401K and other benefits.
Paid Time Off (Holidays, Vacation, and Sick)
Employee discounts on meals.
Auto-ApplyAssistant General Manager
Restaurant manager job in Pendleton, OR
The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills.
Compensation: 55,000 - $75,000
Key Responsibilities:
Assist in managing hotel departments, ensuring compliance with brand standards and policies.
Monitor guest satisfaction and implement improvements.
Supervise department managers, assist in hiring, training, and performance evaluations.
Support financial management, including budgeting, expense control, and financial reporting.
Resolve guest complaints, enhance guest relations, and encourage repeat business.
Assist in sales and marketing efforts to drive revenue and occupancy.
Ensure compliance with health, safety, and security regulations.
Act as GM in their absence and perform other assigned duties.
Qualifications:
3+ years in hotel management or a related leadership role.
Strong leadership, problem-solving, and communication skills.
Familiarity with property management systems (PMS) and financial reports.
Flexible availability, including weekends and holidays.
Core Competencies:
Excellent organizational and time-management skills.
Strong customer service and attention to detail.
Financial acumen and ability to interpret performance data.
Team-building and conflict-resolution abilities.
Strategic thinking and decision-making skills.
Auto-ApplyGM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0830)
Restaurant manager job in Kennewick, WA
The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (***********************************
**ALL ABOUT** **GENERAL MERCHANDISE**
Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work.
**At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:**
+ Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
+ Experience in retail business fundamentalsincluding: department sales trends, inventory replenishment, and process efficiency and improvement
+ Experience executing daily/weekly workload to support business priorities and deliver on sales goals
**As a** **General Merchandise Expert** **, no two** **days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**
+ Create a welcoming experience by greeting guests as you are completing your daily tasks.
+ When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
+ Thank guests and let them know we're happy they chose to shop at Target.
+ Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
+ If certified operate power equipment to move merchandise or store fixtures.
+ Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas.
+ Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
+ Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
+ Demonstrate a culture of ethical conduct, safety and compliance.
+ Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
+ Support guest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests) andmaintaincompliance culture while executing those duties, such as federal, state, and local adult beverage laws.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**This may be the right job for you if:**
+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
**The good news is that we have some amazing training that will help teach you everything you need to** **know to be a** **General Merchandise Expert** **.** **But** **,** **there are a few skills you should have from the get-go:**
+ Welcoming and helpful attitude toward all guests and other team members
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
+ Work both independently and with a team
+ Resolve guest questions quickly on the spot
+ Attention to detail and follow a multi-step processes
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Accurately handle cash register operations as needed
+ Climb up and down ladders
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds withoutadditional assistance from others.
+ Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Restaurant Manager Hourly OR
Restaurant manager job in Hermiston, OR
Job Details Salary Range: $16.70 - $26.25 Hourly Restaurant Manager Hourly OR The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
+ Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
+ Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
+ Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
+ Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
+ Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
+ Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
+ Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
+ Ensures compliance with all local, state, and federal laws pertaining to employment.
+ Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
+ Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
+ Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
+ Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
+ Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
+ Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
+ 5 Bells, CORE, PRCs and Food Safety Audit results
+ Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
+ Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
+ Must be at least 18 years old or older.
+ Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
+ High school diploma or GED is required, Undergraduate degree preferred
+ Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
+ Legal right to work in the United States.
+ Have open availability and the ability to work flexible hours and all shifts as needed.
+ Excellent oral and written communication skills.
+ Strong planning, organizing, and follow-up skills.
+ Excellent decision making and conflict resolution skills.
+ Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
+ Desire to develop their team and actively continue their own development.
+ Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
Restaurant Manager
Restaurant manager job in Hermiston, OR
The Restaurant Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Responsibilities:
PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
PEOPLE
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance
OPERATIONS
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills:
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous restaurant management experience
Strong understanding of P&L management & drivers of restaurant profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
*BKC is an equal opportunity employer and we encourage all qualified applicants to apply
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Profit sharing
Assistant General Manager
Restaurant manager job in Sunnyside, WA
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
* Lead, coach and develop team members
* Manage inventory, quality, and safety protocols
* Meet and exceed financial and profitability goals by managing budget
* Maintain top-notch standards of excellence and hospitality
* Drive sales and profits while developing people
* Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
* Manage payroll and scheduling
* Promote the brand in the local community through word-of-mouth and restaurant events
Job Qualifications
* Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
* Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
* Ability to learn and train others on all aspects of the Shack operations
* Demonstrated ability to champion hospitality and motivate team members
* Strong leadership skills with a focus on coaching and achieving excellence
* Knowledgeable in all financial aspects of business operations
* Minimum 3 years of P&L responsibilities
* Food handler certification, preferred
* Willingness to work flexible hours
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
* Weekly Pay and Performance bonuses
* Shake Shack Meal Discounts
* Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
* Medical, Dental, and Vision Insurance*
* Employer Paid Life and Disability Insurance*
* 401k Plan with Company Match*
* Paid Time Off*
* Paid Parental Leave*
* Access to Employee Assistance Program on Day 1
* Pre-Tax Commuter and Parking Benefits
* Flexible Spending and Dependent Care Accounts*
* Development and Growth Opportunities
* Eligibility criteria applies
Pay Range - $78,062.40 - $100,484.80
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Auto-ApplyGeneral Manager
Restaurant manager job in Pendleton, OR
DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco Johns, Zaxby's, and Paris Baguette. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a growth minded manager to lead our crew at our Dairy Queen location in Pendleton, Oregon.
Responsibilities
Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders.
Maintaining a positive working relationship with all restaurant staff. Fostering and promoting a cooperative and pleasant working enviornment, that will maximise employee morale, productivity and efficiency will be paramount.
Hiring, training and developing shift managers and conducting formal employee performance reviews.
Ensuring that the team is equipped to provide an excellent guest experience in all areas.
Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary.
Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly.
Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals.
Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team.
Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales.
Exercising good judgment in decision-making and reporting issues to the district manager.
Qualifications / Skills
Minimum of 3-5 years of restaurant management experience is required. Quick service restaurant experience strongly preferred.
High School diploma or equivalent required.
Candidates should have a strong sense of urgency, thrive under pressure and have the ability to motivate their team in a fast paced environment.
Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers.
A proven track record of effective management. This should be demonstrated by previous COGS and labor.
Successful candidates will be detail-oriented and have the ability to oversee and balance all aspects of a fast paced and dynamic restaurant.
Ability to stand for long periods of time and lift up to 50 pounds will be necessary.
A strong sense of ownership is critical. The right leader is available to their store in the manner a parent would be; far beyond their designated shift, a manager is available 24/7 to their store and crew or otherwise ensures that there is someone to adequately care for their team in their absence.
Benefits and Compensation
Salary: $50,000.00 - $60,000.00 per year (based upon experience)
Heathcare benefits available
Paid vacation and holidays
401K plan
EOE AA M/F/Veteran/Disability
DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer.
Diversity Commitment
DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.
We are the best when we connect, recognize & respect our differences through our values of engagement, growth, and collaboration!
Shift Manager
Restaurant manager job in Kennewick, WA
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you!
Responsibilities:
+ Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
+ Train and develop team members to ensure they consistently deliver exceptional service
+ Strictly adhere to all company policies and procedures to maintain a high standard of quality
+ Successfully implement strategies to drive sales and achieve financial targets
+ Monitor and maintain inventory levels to reduce waste and improve efficiency
+ Collaborate with other Shift Managers and the management team to continuously improve processes and procedures
Requirements:
+ Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry
+ Proven ability to lead a team and deliver exceptional customer service
+ Excellent communication and interpersonal skills
+ Strong organizational and time management abilities
+ Ability to work in a fast-paced and high-pressure environment
+ Flexible availability, including evenings, weekends, and holidays
This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)
Shift Manager Compensation Range: $17.00 - $19.00 per hour; depending on location.
Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
KFC Assistant Restaurant Manager C750142
Restaurant manager job in Pendleton, OR
Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C750142 - Pendleton, OR Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, hold a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
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Disability Accommodation for Applicants
KFC is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ******************** or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KFC representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.