Corporate Director of Food and Beverage
Restaurant Manager Job 45 miles from Pepperell
Additional Information Job Number24202299 Job CategoryFood and Beverage & Culinary LocationRenaissance Boston Patriot Place Hotel, 28 Patriot Place, Foxborough, Massachusetts, United States, 02035VIEW ON MAP ScheduleFull Time Located Remotely?N Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Colwen Hotels is looking for a dynamic leader to join their team at the Renaissance Boston Patriot Place Hotel as a Corporate Director of Food and Beverage. This position will directly lead the Food and Beverage operations at the Renaissance Boston Patriot Place as well as provide leadership and support to their assigned region of hotels. This position requires exceptional leadership and vision. The ideal candidate will possess a proven track record as a Food and Beverage Director with innovation, financial acumen, brand experience and the ability to drive service excellence. This key role will be based at the Renaissance Boston Patriot Place and drive excellence at this hotel and within our portfolio for a group of hotels. This individual will work in concert with our other Corporate Director of Food & Beverage.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
- Responsible for Brand and Colwen Hotel standards of operation.
- Position will participate in the development of new standards, menus and operational guidelines.
- Provide feedback on the hotel annual marketing plan on key strategies to drive outlet and catering revenues, marketing, and in-house promotions.
- Work closely with the Colwen Operations team by providing strategic leadership to the F&B leaders to drive revenue with innovative ideas.
- Conduct monthly Food and Beverage conference calls with General Managers, Director of Food and Beverage, Operations and Executive Chef which provides a training topic and Questions and Answers to provide knowledge on key corporate initiatives.
- Re-energize independent restaurant concepts including evaluating Frequent Guest program, entertainment, and outlet websites.
- Review all monthly performance metrics, not limited to guest satisfaction, revenue, food cost, beverage cost, labor cost and align trends in food and beverage outlets. Goal setting established for each property to drive increase in average check, and additional covers through marketing and awareness.
- Assist with the interview process of prospective Director of Food and Beverage, Executive Chefs and cooks at property level providing feedback to General Manager on all candidates.
- Complete inspections and review Brand Quality Assurance, ensuring that high impact and safety items are addressed immediately.
- This position will travel to the hotels within their area of responsibility for property visits, training and development, meetings and potential conferences for training and knowledge.
Requirements:
- Bachelor's Degree required, preferably in Hotel Management or related field or equivalent education/experience required.
- Seven plus years of related hotel and F&B experience required.
- Well versed in utilization of service automation and mobile technology.
- Excellent relationship and trust building skills with the ability to communicate and collaborate cross functionally.
- Highly self-motivated, strong work ethic and continuous improvement attitude.
- Ability to implement best practices across an organization
- Tips, ServeSafe Certification required.
We've got you covered: Benefits & Perks
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
This company is an equal opportunity employer.
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Restaurant Manager
Restaurant Manager Job 30 miles from Pepperell
About the job
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program.
How we reward you:
Free meals at work while working at Panda
Generous compensation package with bonus opportunities
Discounts at theme parks, gym memberships, and much more
Full medical, dental, and vision insurance**
401K with company match
Paid time off and paid holidays**
On-going career and leadership development, including comprehensive training
Continuous education assistance and scholarships**
Lucrative associate referral bonus
Income protection including Disability, Life, and AD&D insurance**
Pre-Tax Dependent Care Flexible Spending Account**
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Desired Skills & Experience:
High school diploma required
Flexibility to work in a store within a 50-mile radius
Able to work a flexible schedule, including weekends
Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.
Henrietta's Table- Restaurant Manager
Restaurant Manager Job 32 miles from Pepperell
Join our team! The Charles Hotel, a luxury 4 diamond hotel located near Harvard Square in Cambridge, MA, is seeking a Restaurant Manager for Henrietta's Table, our award-winning restaurant serving up a "fresh and honest” approach to regional food. The Restaurant Manager, will be responsible for assuring attentive, friendly, courteous and efficient service in the restaurant while adhering to budgeted payroll and overhead cost. On the menu at Henrietta's Table is a showcase of organic ingredients sourced directly from Massachusetts farms and New England's coastline, topped only by the bright and charismatic country home ambiance that accompanies it.
Joining Henrietta's Table at The Charles Hotel, you will be surrounded with entrepreneurial, like-minded peers that an independent hotel has to offer. As an employee of The Charles Hotel, you will benefit from:
• Blue Cross Blue Shield medical insurance starting from $1.16* weekly
• Access to 401(k) and company match
• Eight annual paid holidays with an extra personal day
• Travel benefits across multiple brands
• Complimentary daily meal
• Free fitness center
• $5 discounted daily parking
• $1000 referral bonus
• Rate is subject to change.
Qualifications
• Excellent verbal and written English communication skills are required.
• A minimum of three years restaurant experience desired
• One year restaurant supervisory experience a must
• Successful TIPs training and the ability to use order and payment systems is helpful.
• This position requires full mobility, continuous quick-paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 50 pounds.
• Ideal candidate must be flexible to work mornings, nights, weekends, holidays.
Responsibilities
• Conduct monthly beverage inventories and reconciliations.
• Ensure that the quality and presentation of all food products are according to The Charles Hotel's standard.
• Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
• Initiate all necessary F&B-related reports according to company standards.
• Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers.
• Maintain a professional working relationship and promote open lines of communication with managers employees and other departments
• Maintain required pars of all stock.
• Review food sales for accuracy daily.
• Perform any other duties as requested management.
Property Details
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.
The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Restaurant Manager
Restaurant Manager Job 37 miles from Pepperell
The Seamark Restaurant Manager is responsible for ensuring smooth operations within the restaurant. This position is the outlet leader who helps the venue achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the restaurant. The Restaurant Manager must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service that ensures the long-term engagement of employees, guests, and owners.
PRIMARY RESPONSIBILITIES
● Lead, direct, and manage all department operations. Maintain regular presence throughout the department.
● Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting.
● Monitor operations to ensure a consistent sequence of service is followed and all brand standards are properly executed.
● Ensure the proper handling, maintenance, storage, and security of all department equipment.
● Prepare and execute business plans to ensure the maximization of department performance.
● Create and develop goals and operational strategies for the operations that are aligned with the Seamark brand. Communicate the role that each employee has in their achievement and ensure accountability.
● Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation.
● Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
● Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
● Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
● Attract and select the best talent available from inside or outside the organization.
● Develop and implement strategies to retain staff.
● Train, coach, and counsel managers, supervisors, and employees to achieve their career goals and maximize their potential.
● Monitor and evaluate staff performance and deliver recognition and rewards.
● Promote a positive work environment for all employees and ensure all employment-related processes and documentation comply.
● Ensure all staff have food safety, sanitation, and responsible alcohol service certifications required by law.
● Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.
● Ensure an extraordinary experience and create loyalty to the property and Seamark brand by exceeding expectations through exceptional service and product quality.
● Resolve guest complaints and implement changes to prevent future issues.
● Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
● Maintain presence in property during peak business periods.
● Ensure all property policies and procedures are fully implemented in the department, including health and safety guidelines.
● Maintain effective relationships with guests.
● Present a professional image to employees, guests, clients, owners, and investors.
● Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions.
● Operate ethically to protect the Seamark brand. Ensure brand and business initiatives are implemented.
● Maintain confidentiality of guest, employee, and company information.
This reflects the position's essential functions; it does not encompass all the tasks that may be assigned.
OUR IDEAL CANDIDATE
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
● 3+ years' experience in hospitality management, including 2 years in restaurant management. Luxury hotel experience preferred.
SKILLS
● High energy with effective and influential people skills.
● Positive attitude and the desire to motivate others.
● Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
● Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
● Strong communication and listening skills and excellent speaking, reading, and writing ability.
● Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.
● Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
● Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
● Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
PHYSICAL DEMANDS
● Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods.
● Ability to make repeating movements of the arms, hands, and wrists.
● Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
● Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds/25 kilograms.
● Ability to turn or twist body parts in a circular motion.
● Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments.
ADDITIONAL REQUIREMENTS
● Deep understanding of lifestyle hotels and premium dining products and services.
● Self-starter with an entrepreneurial spirit and strong organizational skills
● Ability to work evenings, weekends, and holidays, as needed.
As an important member of our team, you'll be eligible for:
· Health, Dental, and Vision insurance
· Competitive Pay
The employee is expected to adhere to all company policies and to function as a role model. This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal-opportunity employer and value diversity and inclusion.
Restaurant Manager
Restaurant Manager Job 18 miles from Pepperell
Woods Hill Table is a full service fine dining farm to table restaurant that has its own farm in Bath, NH and raises as much of it's own food as possible, and also supports area farms.
Role Description
This is a full-time on-site role for a Restaurant Manager at Woods Hill Restaurant Group in Concord, MA. The Restaurant Manager will oversee daily operations, manage staff, ensure customer satisfaction, and maintain quality standards.
Qualifications
Proven experience in restaurant management
Excellent communication and interpersonal skills
Strong organizational and leadership abilities
Knowledge of food safety regulations
Ability to work well under pressure
Customer service oriented
Understanding of financial aspects of the business
High school diploma or equivalent; degree in Hospitality or relevant field is a plus
Wine and Beverage knowledge
Understanding/willingness to learn Google docs, resy, toast POS systems, spreadsheets, schedulefly
Restaurant Supervisor
Restaurant Manager Job 37 miles from Pepperell
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations
Job Qualifications
2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Catering Manager
Restaurant Manager Job 24 miles from Pepperell
You have passion for what you do. You like working as a team and be part of a family. It's not work when you love what you do. Come join us as a Catering Manager and see where your career will take you!!!
Key Purpose
The Catering Manager builds a dynamic catering team, develops, and ensures completion of the strategic business plan for the account, and oversees all aspects of profitability and service within the catering department.
Success Criteria
Well organized with outstanding coordination and multitasking ability
Is able to communicate up, down and across the organization to ensure success
Knowledge of principles and processes for providing customer service; up to and including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Intermediate skill level using Google applications (Gmail, docs, sheets, slides, hangouts, etc.) and Microsoft Office Suite
Excellent verbal and written communication skills
Reliable, responsible, dependable, and capable of fulfilling obligations and has a deep desire to anticipate, engage and satisfy customer needs
Uses a systematic approach to problem-solving
Always promotes positive guest and co-worker relationships
Can calmly and effectively adapt to constructive feedback in high-stress environments
Key Areas of Collaboration and Influence
Collaborates throughout the client organization with individuals who play a role in the success of the catering department
Coordinate activities with other internal departments. Participates in/leads management team meetings
Interfaces with vendors and key service users within client organizations
Coordinates with clients regarding inquiries for hosting high end or large/ custom events
Ideal Candidate Experience
Bachelor's degree in Communications, Hospitality, Food Service Management, or similar ideal
3+ years of work experience in a similar role (e.g., Catering Supervisor or Catering Manager)
Experience in financial analysis, planning, budgeting, and marketing
Experience managing other managers including culinary leaders
ServSafe Manager certification
Demonstrates experience using basic computer software, previous knowledge of CaterTrax or a similar catering software and Google Suite a plus
Demonstrates strong interpersonal skills
Can effectively communicate and relate to all levels within and outside the organization
Creates and builds positive and productive relationships
Previous P&L accountability or contract-managed service experience is desirable
Hotel multi-unit catering experience preferred
Key Accountabilities
Sets standards and accountability measures around sanitation for the operation while working with other unit leaders to immediately correct deficiencies
Lead the department to follow all workplace and food safety rules to actively prevent accidents
Ensure the team complies with all ServSafe and HACCP programs and principles
Responsible for all catering team members and functions including the smooth execution of the Catering Standard Operating Procedures
Build a dynamic catering team and ensure new team members are on-boarded and trained for success
Develop team members into high performing individuals by providing constructive feedback and the opportunity to engage in a personal development plan
Deliver consistent quality in planning and execution of VIP and complex events
Develop and execute strategies to achieve catering revenue forecasts
Develops and manages all aspects of the catering budgets; reviews financial reports and takes corrective actions as appropriate to ensure budget goals are met
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Builds professional relationships with key site service users to instill confidence and build organizational trust
Leads in the coordination, execution, and measurement of client specific initiatives
Create measurable success targets for the team along with a path to achieve them
Physical Demands & Work Environment
Work up to 8 hours a day on your feet, excluding breaks
Must be able to lift a minimum of 25lbs.
Come to work properly dressed according to the dress code
Employee must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Assistant General Manager
Restaurant Manager Job 37 miles from Pepperell
Boston, MA
$85k-$90k + benefits
Fine-Dining, High-Volume Restaurant in the heart of Boston is in search of an Assistant General Manager!
Requirements:
At least 1.5 years of AGM experience and multiple years of floor management experience at upscale, fun, high-volume restaurants in Boston
Fine-dining, steps of service, high-volume experience is required
Passion for providing exceptional service, manage and leading teams of 30+
Local candidates
General Manager
Restaurant Manager Job 37 miles from Pepperell
Are you a hospitality leader passionate about delivering unforgettable guest experiences? Alchemy Global Talent Solutions are working with a International Hospitality provider who are seeking an accomplished General Manager to oversee all aspects of their hotel's operations, ensuring top-notch service, team engagement, and strong financial results.
About the Role:
As the General Manager, you will be the driving force behind the hotel's success. You'll lead and inspire the team to provide exceptional guest experiences, oversee budget and financial performance, and maintain the highest standards across all departments. This role requires a hands-on leader who can balance operational efficiency with personalized service to meet their guests' needs and uphold brand excellence.
Key Responsibilities:
Oversee day-to-day hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
Develop and implement strategies to maximize revenue, guest satisfaction, and operational efficiency.
Lead, mentor, and support department managers and staff, fostering a positive, collaborative work culture.
Drive guest satisfaction by addressing feedback and ensuring high service standards.
Collaborate with sales and marketing to increase occupancy and build the hotel's reputation within the community.
Qualifications:
Bachelor's degree in Hospitality, Business, or related field; Master's preferred.
5+ years in hotel management, with proven leadership in a hospitality environment.
Strong financial acumen and experience with budget management.
Exceptional communication and problem-solving skills.
Flexibility to work varied hours, including weekends and holidays.
Assistant General Manager - Hyatt Place Boston/Medford
Restaurant Manager Job 37 miles from Pepperell
Schulte Hospitality Group is seeking a dynamic, service-oriented Associate General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Oversees hotel operations under the direction of the General Manager
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly
Supervising maintenance, supplies, renovations, and furnishings
Dealing with contractors and suppliers
Ensuring security is effective
Carrying out inspections of property and services
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
Server/Dining Room Care Manager
Restaurant Manager Job 30 miles from Pepperell
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Lynnfield
Job ID
2024-219853
JOB OVERVIEW
"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"
- Sunrise Team Member
At Sunrise, our Dining Room Care Manager is responsible for providing dining and table services to residents in the community's dining rooms and designated areas in accordance with Sunrise Senior Living standards.
RESPONSIBILITIES & QUALIFICATIONS
Responsibilities:
- Serving as a role model in providing dining service to our residence
- Assisting with training team members
- Maintaining proper dining room set up
- Assisting in special events
- Monitoring appropriate checklists in support of the dining area cleanliness, readiness, standards
- Assisting in table top inventories maintenance
- Responsible for handling all food and beverages in accordance with sanitary procedures and standards
- Ensure compliance with all federal, state and local regulatory procedures regarding food service
Qualifications:
- High School diploma preferred / GED accepted
- Minimum of one (1) year experience in fine dining hospitality and/or full service senior living
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication
- Competent in organizational, time management skills
- Demonstrates good judgment, problem solving and decision making skills
ABOUT SUNRISE
Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.
At Sunrise, you will...
Make a Difference Every Day
We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.
Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.
I gnite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
Tuition Reimbursemen t
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Assistant General Manager for Bosse Enoteca
Restaurant Manager Job 29 miles from Pepperell
Chef Chris Coombs, renowned chef, restaurateur, and Co-Founder & Co-Owner of Boston Urban Hospitality-home to Deuxave, a Forbes 4-star restaurant-brings his culinary vision to Bosse, the largest indoor pickleball complex in Massachusetts.. At the heart of this experience is our upscale Italian enoteca, where world-class Italian cuisine meets unparalleled ambiance, redefining dining in a dynamic, multifaceted environment.
We are seeking a talented and dedicated Assistant General Manager (AGM) to join our leadership team. The AGM will play a pivotal role in ensuring a seamless dining experience that reflects the quality and sophistication of our brand, while also supporting the overall operations of the restaurant. This position requires a driven and polished hospitality professional with a proven ability to lead, inspire, and deliver exceptional guest experiences.
Responsibilities:
Oversee and manage daily restaurant operations, ensuring a consistent, high-quality guest experience across the dining room, bar, and kitchen.
Uphold and model the highest standards of hospitality, creating a welcoming environment that reflects our commitment to excellence.
Lead, mentor, and train front-of-house and back-of-house teams, fostering a culture of teamwork, professionalism, and service excellence.
Actively participate in the recruitment, onboarding, and development of new team members, ensuring alignment with our brand values and service standards.
Collaborate with the General Manager and culinary team to drive guest satisfaction, maintain operational efficiency, and exceed revenue goals.
Manage inventory control processes to ensure optimal stock levels, cost control, and minimal waste, while maintaining premium product quality.
Oversee financial transactions, including cash handling and reconciliation, ensuring accuracy and adherence to company policies.
Ensure compliance with health, safety, and food handling regulations, upholding the highest standards of cleanliness and organization.
Contribute to developing strategies for enhancing the guest experience, including menu development, service protocols, and guest feedback processes.
Requirements:
Minimum 3-5 years of experience in a senior management role within a fine-dining or upscale restaurant environment.
Comprehensive knowledge of restaurant operations, including dining, bar, banquet, and catering services.
Demonstrated leadership skills, with the ability to motivate and manage a diverse team in a fast-paced environment.
Strong proficiency in inventory management, cost control, and operational efficiency.
Exceptional communication and interpersonal skills, with a focus on guest satisfaction and team development.
Thorough understanding of food safety regulations, service standards, and high-end hospitality practices.
Passion for the culinary arts and a commitment to delivering a world-class dining experience.
This role offers a competitive salary, significant opportunities for professional growth, and the chance to work with a dynamic and forward-thinking team committed to redefining the intersection of sports and fine dining at Bosse., renowned chef, restaurateur, and Co-Founder & Co-Owner of Boston Urban Hospitality-home to Deuxave, a Forbes 4-star restaurant-brings his culinary vision to Bosse, the largest indoor pickleball complex in Massachusetts.. At the heart of this experience is our upscale Italian enoteca, where world-class Italian cuisine meets unparalleled ambiance, redefining dining in a dynamic, multifaceted environment.
We are seeking a talented and dedicated Assistant General Manager (AGM) to join our leadership team. The AGM will play a pivotal role in ensuring a seamless dining experience that reflects the quality and sophistication of our brand, while also supporting the overall operations of the restaurant. This position requires a driven and polished hospitality professional with a proven ability to lead, inspire, and deliver exceptional guest experiences.
Responsibilities:
Oversee and manage daily restaurant operations, ensuring a consistent, high-quality guest experience across the dining room, bar, and kitchen.
Uphold and model the highest standards of hospitality, creating a welcoming environment that reflects our commitment to excellence.
Lead, mentor, and train front-of-house and back-of-house teams, fostering a culture of teamwork, professionalism, and service excellence.
Actively participate in the recruitment, onboarding, and development of new team members, ensuring alignment with our brand values and service standards.
Collaborate with the General Manager and culinary team to drive guest satisfaction, maintain operational efficiency, and exceed revenue goals.
Manage inventory control processes to ensure optimal stock levels, cost control, and minimal waste, while maintaining premium product quality.
Oversee financial transactions, including cash handling and reconciliation, ensuring accuracy and adherence to company policies.
Ensure compliance with health, safety, and food handling regulations, upholding the highest standards of cleanliness and organization.
Contribute to developing strategies for enhancing the guest experience, including menu development, service protocols, and guest feedback processes.
Requirements:
Minimum 3-5 years of experience in a senior management role within a fine-dining or upscale restaurant environment.
Comprehensive knowledge of restaurant operations, including dining, bar, banquet, and catering services.
Demonstrated leadership skills, with the ability to motivate and manage a diverse team in a fast-paced environment.
Strong proficiency in inventory management, cost control, and operational efficiency.
Exceptional communication and interpersonal skills, with a focus on guest satisfaction and team development.
Thorough understanding of food safety regulations, service standards, and high-end hospitality practices.
Passion for the culinary arts and a commitment to delivering a world-class dining experience.
This role offers a competitive salary, significant opportunities for professional growth, and the chance to work with a dynamic and forward-thinking team committed to redefining the intersection of sports and fine dining at Bosse.
Aviation General Manager
Restaurant Manager Job 23 miles from Pepperell
Trego / Dugan Aviation has an Airline Ground Handling General Manager opportunity at the Manchester-Boston Regional Airport (MHT).
General Purpose of Job:
This position is responsible for compliance with all aspects of the company and Federal policies within the day-to-day operation of the station. Must communicate all airline business effectively to Internal and external departments. Well-developed planning and organizational skills are required. Must be able to establish goals and objectives and continuously measure performance against these goals and objectives to raise the performance of the station. Responsible for evaluating, managing, and providing ongoing feedback to employees, developing individuals, and encouraging career advancement. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while managing people fairly and with respect. Must be committed to serving the customer and have an excellent customer service focus.
Essential Duties and Responsibilities:
Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant
Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance
Ensure compliance for controlling station expenses/costs and maintain an effective cost control program.
Establish airport and local community relations as liaisons with airport city officials, the FAA, the TSA, policy, and the fire departments.
Coordinate airline vendor functions and act as the liaison for local contracts providing services to airlines, such as fueling skycap, security, catering, cleaning, and ground handling.
Evaluate performance and implement appropriate measures to review service provided to airlines.
Ensure compliance with all station manuals and monitor for current revisions and availability.
Ensure compliance of customer service, baggage handling, and departure dependability. Monitor and verify quality control.
Establish effective and cost-efficient work schedules for all station employees.
Participate in establishing interview, hiring, and workforce requirements.
Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues.
Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collection programs.
Work to establish contract revenue and actively pursue opportunities to ensure station profitability.
Perform all functions of a Station Agent.
Other duties as assigned by the Regional Manager.
Must pass a ten (10) year background check and pre-employment drug test
Must have the authorization to work in the U.S. as defined in the Immigration Act of 1986.
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude.
Be reliable, responsible, and dependable, and fulfill obligations.
Attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations.
Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and have considerable variety in the workplace.
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be helpful on the job.
Develop ways of abiding by TDA/Airline's policies and procedures, guide yourself with little or no supervision, and depend on yourself to get things done.
Be persistent in the face of obstacles.
Physical Demands:
Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry 70 pond suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential safety functions of the position.
OTHER REQUIREMENTS AND QUALIFICATIONS:
Education, Experience, and Training: Requires three years of supervisory/management experience in the airline industry. Must receive initial/advanced CSA/GOA Services training required by the airline. A high school diploma or equivalent or college preferred.
Knowledge: Thorough working knowledge of the aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting CSA/GOA Services and general procedures for passenger processing and baggage transfers.
Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airline companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training.
Miscellaneous Requirements: Must successfully pass a background investigation with fingerprint-based criminal records checks by Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Safety-sensitive employees must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40.
Must be able to work various assigned shifts, including evenings and weekends.
Job Type: Full-time
Salary commensurate with experience.
General Manager
Restaurant Manager Job 37 miles from Pepperell
CiresiMorek is an AWARD-WINNING SEARCH FIRM who strategically partners with our clients to recruit exceptional talent globally. Our customers include Fortune 500, the world's top PE Firms and the largest privately held companies. Our proven process and capabilities allow us to create industry leading guarantees which deliver a 98% return rate.
We are currently assisting our client with a General Manager search near Boston, MA. The successful candidate will play an integral role in directing and executing business goals and objectives for profitable, sustainable growth. This includes implementing key business initiatives including lean manufacturing and helping develop high-performance teams. The right candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and display an orientation toward profitability.
Responsibilities:
Complete leadership responsibility for performance and overall development of business unit
Manage the operations with a result driven framework focused on safety, quality and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials and maintenance functions ensuring processes result in high quality throughput
Lead efforts to continuously improve the division's competitive position resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring and motivation of management, supervisory and hourly personnel in alignment with the business goals and objectives
Requirements:
Bachelor's degree required, MBA a plus
10+ years in Manufacturing Operations management with current P&L responsibility
Total Compensation:
Commensurate with Experience
Additional Information:
All information will be kept strictly confidential
Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Learn more about CiresiMorek through the following link: CiresiMorek: The Brand
General Manager
Restaurant Manager Job 37 miles from Pepperell
Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.
The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.
Zadig & Voltaire is an equal opportunity employer.
The Role
We are seeking a motivated individual to join our Retail Management team. Our General Manager will be responsible for the high volume, highly visible location of Copley Place. In this role, the GM is accountable for overseeing all elements of retail boutique operations, ensuring that the store meets its sales targets and provides excellent customer service. Key responsibilities include maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates' skills and clientele base.
The ideal candidate will have 3-4 years of management experience in the fashion retail industry (luxury preferred), excellent communication and organizational skills, and a strong understanding of KPIs. You should be target-driven, committed to adhering to company standards, and dedicated to upholding company standards, and able to inspire and motivate your team to achieve excellence
Responsibilities
Ensure the store operates seamlessly and efficiently.
Build and maintain lasting relationships with customers to expand the client base.
Motivate and manage the sales team to exceed sales and productivity goals.
Connect with customers and understand their needs, such as documenting and communicating customer requests.
Recognize and handle loss prevention situations with exemplary customer service.
Conduct training sessions to enhance team skills and knowledge.
Plan and delegate appropriate responsibilities within the sales team.
Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
Maintain clear communication lines with the sales team and corporate office.
Act as a leader to the sales team.
Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
Proactively identify and recommend additional merchandise to enhance the customer's experience, not overwhelm them.
Establish, meet, and exceed sales and performance goals.
Seek out top talent for the sales team through networking and recruiting.
Foster a positive and energetic atmosphere while maintaining a professional work environment.
Requirements
Exceptional written and verbal communication skills
Exemplary work ethic and leadership qualities
Ability to analyze sales reports to determine business needs and develop strategies
Strong troubleshooting and problem-solving abilities, particularly under pressure
Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
Superior customer service skills
A proactive, hands-on approach with a keen sense of urgency to meet business demands
Education and Training
HS Diploma Required; Associate's/Bachelor's degrees preferred
Experience
Minimum 6 years experience in luxury retail store environment
Minimum 3 years of luxury/retail management
General Manager
Restaurant Manager Job 30 miles from Pepperell
We have a challenging opportunity for a strong General Manager in Worcester MA. Reporting to the VP Operations, this individual will plan, direct, and coordinate the operations of the location through strategic and tactical direction. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources within the location.
Responsibilities:
Oversee the location daily operations and facility management in support of company's growth.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with Executive members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Plan and direct activities such as service promotions, coordinating with other department heads as required.
Monitor departments to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Develop or implement service-marketing strategies, including advertising campaigns or promotions.
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
Oversee the dispatch coordination of all service departments.
Other duties as assigned.
Qualifications:
Bachelor's Degree (four year college or technical school).
7+ years of experience in Operations/General Management in a route-based service industry.
Business Acumen - Ability to grasp and understand business concepts and issues.
Decision Making - Ability to make critical decisions while following company procedures.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Responsible - Ability to be held accountable or answerable for one's conduct.
Reliability - The trait of being dependable and trustworthy.
Loyal - The trait of feeling a duty to the employer.
Empathetic - Ability to appreciate and be sensitive to the feelings of others.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Accountability - Ability to accept responsibility and account for his/her actions.
General Manager
Restaurant Manager Job 26 miles from Pepperell
Job Title: General Manager
Salary: Call for Details
Industry: Construction
Employment Type: Direct Hire
Our company strives to be the restoration firm of choice in current and future markets while maintaining strong values. The Restoration General Manager reports to the District Director and is responsible for providing exceptional service to those affected by disasters, restoring both property and lives with care and compassion. This role oversees the daily operations of the office, including direct management of office and field personnel. The Restoration General Manager may also serve as an Estimator or Project Manager for large claims, or in any other capacity necessary to ensure the branch operates effectively.
Core Responsibilities:
Develop and implement office strategies with the management team.
Manage budgets and ensure financial health.
Review profit margins and address concerns promptly.
Monitor and review monthly cash collections.
Conduct annual performance reviews for staff and address personnel issues as needed.
Handle payroll review and submission.
Forecast staffing needs and ensure adequate resources.
Maintain facilities in good condition.
Oversee claims management and provide supplemental support for small or large claims as necessary.
Serve as Estimator or Project Manager for large losses as needed.
Address warranty complaints and ensure client satisfaction.
Communicate program changes to the claims management team.
Build and maintain strong client relationships with insurance companies and other partners.
Handle field sales inquiries and customer phone calls as needed.
Work with attorneys on collections or legal matters.
Approve and submit invoices.
Perform other duties as assigned.
Qualifications and Skills:
Education: Bachelor's degree from a four-year college or university, demonstrating a record of strong academic achievement.
Experience: At least 1-2 years of related experience or training, or an equivalent combination of education and experience.
General Manager
Restaurant Manager Job 32 miles from Pepperell
Raymond, NH
$85k-$95k salary
A family run company that has been in business for almost 100 years is looking for a General Manager for a retail distribution center in Raymond, NH. This distribution center is around 50k sq. ft. with 60+ employees.
The BEST candidate will have:
Experience with high volume of SKUs
Knowledge of WMS
Ability to work in a fast paced distribution environment
A minimum of 5 years of managerial experience in distribution
If this sounds like YOU…Let's talk!
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1266)
Restaurant Manager Job 26 miles from Pepperell
Starting Hourly Rate / Salario por Hora Inicial: $18.50 USD per hour
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute inbound, replenishment, backroom and signing processes for GM areas
Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
Operate power equipment only if certified
Follow processes accurately with attention to detail, monitor own progress
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Assistant Manager
Restaurant Manager Job 33 miles from Pepperell
About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
About the role
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Use technology to provide customers with a seamless omnichannel shopping experience.
Support the Store Manager in recruiting, hiring, and developing talent.
Use tools and reporting to drive operational excellence and financial discipline.
Build productive relationships by listening, sharing ideas, and supporting the team.
You'll bring to the role
1+ year retail management experience (preferred)
Brings a hospitality mindset when connecting with customers and associates
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to implement action plans to drive results
Takes initiative in making thoughtful decisions
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Bonus Program*
*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
Location:
Store 1910-Northshore Mall-ANN-Peabody, MA 01960Position Type:Regular/Full time Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.