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  • Kitchen Manager

    Lucky Strike Entertainment 4.3company rating

    Restaurant manager job in Sinking Spring, PA

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Kitchen Managers combine their natural culinary ability with exceptional management skills. They're the guardians of our Food & Beverage program, bringing our nationally recognized menus to life, keeping standards high, and managing their kitchens efficiently. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Kitchen Manager EMBRACE THE MENU Adhere to the company's mandated F&B menu and purchasing programs KEEP AN EYE ON THE NUMBERS Maintain budgeted revenue, costs of sales, labor, supplies, as well as operating cash flow as it relates to food operations; review monthly profit & loss statements and make adjustments as necessary GET THE PARTY STARTED Work with the Operations team and Sales staff to plan, supervise, and execute for all events, supervising the preparation and service of all food and beverage (in addition to cleanup); assist with cooking when needed PLAN LIKE A PRO Estimate food consumption and make purchases as appropriate from our specified food program; schedule staff efficiently to accommodate shifts in business volume ASSEMBLE AN ALL-STAR TEAM Work with the center's management to recruit, hire, train, and retain a rock star kitchen staff COMMIT TO QUALITY Ensure that our product quality, freshness, and presentation are always at company standard; supervise and oversee the preparation, portioning, garnishing, and storage of all food KEEP IT CLEAN Facilitate and manage all kitchen equipment maintenance and implement/conduct sanitation audits and cleaning schedules in order to comply with all local Department of Health (DOH) regulations. WHO YOU ARE: You're an experienced Kitchen Manager with a highly developed sense of customer service, great interpersonal/communication skills, and a high-level of profit and loss capability. You take accountability for your team (like any great leader) and your organizational skills are second to none. Our centers are fast-paced, high-volume retail environments that are as demanding to work in as they are rewarding. You'll be leading a team of lead cooks, cooks, dishwashers, and servers, and will report to and support your center's General Manager on all matters food-related. Experience prepping catered events or presenting food for other special events is desirable, but not essential. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team! 3+ Years of Kitchen Management Experience Bachelor's or culinary degree preferred Experience in high-volume retail, entertainment, hospitality, or restaurant venue Experience preparing banquet style events Current ServSafe certification is ServSafe instructor certification or ability to be certified is preferred WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $50,000k to $60,000k. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $48k-65k yearly est. Auto-Apply 40d ago
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  • Assistant Restaurant Manager

    Primanti Bros 3.9company rating

    Restaurant manager job in Lebanon, PA

    Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most! Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience. We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career. Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance ASSISTANT RESTAURANT MANAGER PRIMARY OBJECTIVE Assistant Restaurant Managers, under the supervision of the General Manager, are responsible for the day-to-day operations of their restaurant. They direct restaurant operations to ensure compliance with brand and health & safety standards, along with acceptable financial performance. ASSISTANT RESTAURANT MANAGER ESSENTIAL FUNCTIONS 1. Assists with administrative duties, including the following: ordering, receiving, inventory, scheduling, and vendor invoice management. 2. Sources, interviews, and hires candidates, trains Players in their respective positions, delegates, provides direction to, evaluates, counsels, and disciplines Players as needed. 3. Oversees all daily financial responsibilities (cash handling, daily deposits, authorizes comps and voids, etc.) as required. 4. Investigates and resolves food quality and service complaints. 5. Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to. 6. Assists when needed with marketing strategy, implementing advertising & promotional campaigns to increase business. 7. Exemplifies the desired culture and philosophies of the organization. Leads by example and fosters mentoring relationships. 8. Provides performance feedback and reviews for Players, assists with the professional development of their team. 9. Works effectively with management team and Players. Uses a high degree of initiative, judgment, and discretion. Possesses skill in organizing work and achieving goals & objectives. 10. Rectifies any Fan complaints. 11. Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems. 12. When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender. 13. Assists in other duties as needed and directed and/or per Supervisor's request. ASSISTANT RESTAURANT MANAGER QUALIFICATION STANDARDS Ability to read and write English. Ability to verbalize and clearly respond to Fans and Players. Stands/walks 100% of the shift. Reaches, bends, stoops, and wipes frequently. Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer. Works frequently in damp, hot work environment. Works with an open flame. Uses sharp knives and utensils. May use slicers or other kitchen machinery. Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight. Salary is from $60,000 to $68,000 USD per year #INMGR
    $60k-68k yearly 54d ago
  • Banquet Manager

    Folino Estate

    Restaurant manager job in Kutztown, PA

    Job DescriptionBanquet Manager 340 Old Route 22, Kutztown PA. Why Join Folino Estate? · Lead the Team: Supervise and coach banquet staff to deliver high-quality service. · Ensure Excellence: Oversee events from setup to cleanup, ensuring every detail is handled. · Grow Your Career: Clear path to Assistant General Manager and General Manager roles. · Collaborate: Work closely with chefs, event planners, and management in a team-focused environment. What You'll Do · Manage all aspects of banquet and event operations, including setup, service, and cleanup. · Coordinate with kitchen staff and other departments to ensure smooth service. · Lead, train, and schedule banquet staff. · Oversee guest relations and respond to concerns to ensure satisfaction. · Monitor event quality, presentation, and compliance with company standards. · Handle administrative tasks including payroll, scheduling, and reporting. What We're Looking For · Previous supervisory experience in banquets or food & beverage operations. · Strong organizational, communication, and problem-solving skills. · Ability to remain calm under pressure and manage multiple priorities. · Flexible schedule including nights, weekends, and holidays. · Secondary diploma required; degree in hospitality or business management preferred. Benefits: PTO and Wellness Days Medical, Dental, Vision, Life and Disability insurance options 401k with company match Company dining program/employee discounts Clear path for growth and career advancement Excellent opportunity with growing brand Physical Requirements: Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more.
    $50k-73k yearly est. 16d ago
  • Associate Restaurant Manager

    Summerwood Master 4.2company rating

    Restaurant manager job in Wyomissing, PA

    Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, and COGS • PRC results and DISSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $47k-65k yearly est. 17d ago
  • Assistant Restaurant Manager

    Tko Employment Services Delaware

    Restaurant manager job in Allentown, PA

    We are looking for a Assistant Restaurant Manager to assist the Restaurant Director with all aspects of our business. You must have an eye for detail, hold a high level of technological knowledge and performance, and enjoy working with and leading others. To be successful in this role, you'll need management skills and experience in both the front and back of the house. You must know how to oversee the dining room, check in with customers, and balance seating capacity. Previous bar management experience is required for this role. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will help ensure our Restaurant runs smoothly and customers have pleasant dining experiences. Team Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance Other Supplemental Benefits Employer Matched 401K Hotel Room Discounts across multiple brands Enhanced paid vacation, sick time and holiday pay Essential Job Functions: Assist with the daily Front of the House and Back of the House restaurant operations including but not limited to scheduling, ordering, reservations, events, all elements of the bar. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Be a leader to our employees: continually develop and train team members, appraise staff performance, and ensure that all restaurant policies are followed and completed in a timely manner. Assist in ensuring compliance with sanitation and safety regulations. Recommend ways to reach a broader audience (e.g., discounts and social media ads). This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You want to grow your career. Qualifications 3+ year restaurant management experience. Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff. Previous bar management experience. Strong leadership, motivational, and people skills with a proven ability to direct, motivate, coach, and develop others in a fast-paced environment. Basic food safety understanding and practice. Flexible and long hours required; required to work varying schedules to reflect the business needs of the business. Availability to work holiday, nights and weekends. Familiarity with restaurant management software, like Micros POS and Open Table. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, stooping, crawling and climbing. Job descriptions and responsibilities are subject to change depending on business needs.
    $46k-68k yearly est. 9d ago
  • Restaurant Manager | Steakhouse Leader, $60-65k + Bonus | Lebanon, PA

    Gecko Hospitality

    Restaurant manager job in Lebanon, PA

    Restaurant Manager | Lebanon, PA Casual Steakhouse Theme - Industry Leader Salary $60-65k + Quarterly Bonus| Great Benefits If you are a Restaurant Manager looking for a career offering world-class experiences, and top-notch training, then you've just found your new job opportunity! Apply Today for our location in Lebanon, PA. To become a successful Restaurant Manager with our company, your outlook needs to be centered on complete guest satisfaction. We empower our managers to accomplish whatever it takes to make any situation right and believe that training is one of the keys to building a successful career. We pride ourselves on having created a comprehensive competency-based training program that meets your personal needs. Therefore, we offer some of the best on-going career development tools in the industry to prepare you for the next level of responsibility. We pride ourselves on our Genuine Western Hospitality and are proud of our legendary steaks, chicken, and seafood. Opportunities here are endless as we currently operate 350 restaurants in more than 30 different states and are continuing to open new restaurants across the country. Don't miss this wonderful career opportunity as a Restaurant Manager for our location in Lebanon, PA. Job Description: The Restaurant Manager is responsible for leading department-level restaurant operations; models and demonstrates leadership grounded in our company's core values. A successful Restaurant Manager consistently delivers balanced results through our systems, methods, and procedures. This will lead to sustained growth in sales and profits achieved through personal, people, business, and results leadership. Our Restaurant Manager will realize our team members are the primary factor in ensuring the success of our business. As the Restaurant Manager you will be responsible for hiring and retaining a talented team and providing opportunities for their professional growth. Benefits: Excellent Compensation Medical/Dental/Vision Coverage Short- and Long-Term Disability Life Insurance up to 6 times your salary 401(K), Paid Retirement Plan Paid Vacation Quarterly Bonus Plan Qualification: The Restaurant Manager should always act as a “Brand Ambassador” for our company The Restaurant Manager must be extremely guest orientated with the highest degree of honesty and integrity A solid track record is achieving financial results is a must for the Restaurant Manager A true desire to mentor and develop others is a train the Restaurant Manager must have Three plus years of restaurant management experience is a must for the Restaurant Manager Apply Now - Restaurant Manager located in Lebanon, PA To be considered for this position, email your resume to *************************
    $60k-65k yearly Easy Apply 14d ago
  • Restaurant Manager

    Nudy's Cafes

    Restaurant manager job in Exton, PA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Nudy's Cafes is a multi-location restaurant company that has been family owned & operated since opening our first location in 1979. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties with our newest location opening soon in Wayne, Pa. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for full-time Restaurant Managers to lead and manage locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will directly manage and motivate a staff to provide the Nudy's Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! We utilize a multiunit hiring policy to assist in covering staffing gaps across the organization. Duties within this position include the following: Coordinate daily restaurant operations. Understand and deliver on the Customer Journey Deliver superior service & maximize customer satisfaction. Respond swiftly & accurately to customer concerns. Regularly review product quality Organize and supervise shifts (7 Shifts system experience preferred) Continuously manage, coach and train employees and peers with a passion for service in mind Ensure that Nudy's brand is represented consistently. Train new & current employees on proper customer service practices & side work schedules. Accountability for taking initiative, being people focused and result oriented. Requirements: The ideal candidate will have a minimum of 1 years restaurant management & operations experience. A degree in Business Administration, or Hospitality management is preferred. Proven ability to lead, motivate, and coach teams. Preferably have extensive food knowledge, with the ability to successfully answer customer questions. ServSafe Certified or ability to obtain certification within 30 days of employment. Consistent Line Check submissions Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change. Open Availability (Any day of the week between 6:30am and 4:30pm) Access to a vehicle during working hours Physical Requirements: Ability to traverse all parts of the restaurant quickly. Prolonged periods standing and walking. Ability to lift, stoop, bend, or twist and repeat the same movements. Use their hands to handle, control, or feel objects, tools, or controls. Must be able to lift 25 pounds at times. Benefits: Industry leading work life balance Growth Opportunities Company Subsidized Medical Benefits Dental Benefits Paid Vacation Sick Days Bereavement Leave Day Shift Only Shift Meal Annual Bonus potential up to $5,000. Join us to deliver the Nudy's Promise that our community has been enjoying for decades! Nudy's Cafe Promise: I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979. This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
    $42k-60k yearly est. 25d ago
  • Restaurant Manager

    Military, Veterans and Diverse Job Seekers

    Restaurant manager job in Allentown, PA

    Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods, kitchen utensils, and cleaning products. Ensure compliance with sanitation and safety regulations. Manage the restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste. Create detailed reports on weekly, monthly, and annual revenues and expenses. Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations. Requirements and skills Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like OpenTable and PeachWorks Strong leadership, motivational and people skills Acute financial management skills BSc degree in Business Administration; hospitality management or culinary schooling is a plus
    $43k-60k yearly est. 60d+ ago
  • Assistant Restaurant Manager

    TFB Hospitality

    Restaurant manager job in Lancaster, PA

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance We are looking for YOU! Come be a part of a fast-paced and FUN full-service restaurant environment with TFB Hospitality! We are looking to hire a hard-working, self-motivated and high-energy individual to join our staff as an Assistant Restaurant Manager!! Come work with one of the best crews in Lancaster at Annie Bailey's Irish Public House! This position seeks creativity daily, excellent communication skills, and the ability to maintain the highest level of standards. The Restaurant General Manager must work well under pressure, is organized, flexible, self-motivated, and reliable. I am considering all experienced Restaurant managers for this position. Roles & Responsibilities: Manage overall operations: Purchasing, inventory control, maintaining costs, controlling labor, scheduling, and safety and sanitation, cash management Prioritize completing tasks Be hands-on with staff Oversee ongoing training Work with ownership to execute ongoing strategy Ensure Service and or Culinary ExcellenceEnsure excellent guest experience Ensure excellence in our Bar Program Qualifications & Skills: At least 1-3 years of Restaurant Manager or 3-5 years in the industry in a fast-paced, full-service restaurant environment Stress management/composure Proven leadership and time management skills Expert in proper food handling techniques and procedures Excellent organizational, interpersonal and administrative skills Proficient in Google Business Suite/Microsoft OfficeJob Type: Full-time or Part-time Additional Compensation: BonusesStore Discounts Benefits: Health insurance Dental insurance Vision insurance Paid time off Pay Frequency: Bi-weekly Experience: Restaurant industry: 3-5 year (Preferred) Compensation: $22.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. From classic cocktails and craft beers to rustic Irish dishes and fresh, local fare, TFB Hospitality is dedicated to providing world-class eating & drinking experiences at each of our restaurant concepts and catering operations. We believe in a team mentality where each member is as valued & relied upon as they are held accountable, no matter your role. If this sort of ecosystem approach to food service and hospitality sounds like something you'd like to be a part of, we want to hear from you!
    $22-25 hourly Auto-Apply 60d+ ago
  • Assistant Restaurant Manager

    Vintner's Table

    Restaurant manager job in Phoenixville, PA

    Job DescriptionAbout the JobVintner's Table is looking for an incredibly talented and experienced Assistant Restaurant Manager to help lead and grow our business sales. This role would be perfect for someone who is looking for a dynamic work environment, and who is passionate about providing our guests with an exceptional experience. You must have strong leadership skills, and be someone who enjoys meeting new people, developing relationships, and assisting in managing a team. If this sounds like the ideal job for you, then we want to hear from you! Responsibilities: Inventory control - Assist with tracking and ordering all wine and knowledgeable about how to complete monthly wine inventory and sales reports. Assisting with the management of the Salumeria Bar and inventory of foods for sale; order and inventory products and supplies for Salumeria Bar. Assist with basic kitchen management duties (maintenance and care of equipment, ServSafe and Health Inspection care). Manage and facilitate Vintner's Table events in conjunction with Folino Estate marketing. Oversee the opening/closing procedures. Assistant with the training of all staff. Monitor and provide feedback to staff on training, sales progress, customer service, etc. Train staff on suggestive selling techniques to increase wine and merchandise sales. Learn current POS system and assist with training staff on the system. Train cashiers in customer service and guest experiences. Provide the latest information on Folino Estate wines, techniques, etc. and be able to respond to visitor questions regarding all wines and merchandise. Maintain a friendly, inviting, and clean food area and retail environment. To succeed in this role: Hospitality experience required. Minimum 2 years of experience in an upscale retail setting. Understanding the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Must possess strong leadership skills. Solid track record of success in previous assignments demonstrating upward career tracking. Strong communication skills. Must be dependable, reliable and motivated. Computer Knowledge, POS experience are a plus. A team player and possess a "can do" leadership attitude. Must be able to work evenings, weekends and holidays Benefits: PTO and Wellness Days Manager Meal Plan Employee discounts on food, wine, and merchandise Flexible schedule Excellent opportunity with a growing brand About Vintner's Table Owner's Andrea and Marco Folino decided it was time to take their love for wine and bringing people together to a location known for it's style, history, and culture. "On our honeymoon, Marco and I found a little hole in the wall in Lake Como that only served the best fresh sliced Italian cured meats and cheeses on a board with honey, nuts and olives and it was the best meal we had. We never forgot it and want to bring the same experience to Vintner's Table". Vintner's Table is home to a Salumeria Bar, Gift Shop, and Tasting Bar where guests can enjoy light bites, shop unique Italian inspired items, and of course taste and purchase all wines from the Signature, Black Label, and Estate Grown collections. Located in the heart of downtown Phoenixville.
    $46k-67k yearly est. 2d ago
  • Restaurant Leadership

    Bowers Donuts

    Restaurant manager job in Pottsville, PA

    You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. Bowers Donuts Inc. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license. Leadership is responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. They also have responsibilities in specific departments such as scheduling and inventory controls. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: Flexible availability and willingness to work changing hours based on the needs of the restaurant. Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by General Manager. Communicate goals and hold team members accountable for performance during shift. Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met. Ensure restaurant standards and marketing initiatives are properly executed. Follow all and implement systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Must be able to fluently speak/read English Math and writing skills Supervisory Experience Necessary (In a restaurant field) Guest Focus - anticipate and understand guests' needs and exceed their expectations Passion for Results - set compelling targets and deliver on commitments Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team Desire for Career Development Benefits Include: Competitive Pay at $17.00 per hour with appropriate experience and availability. Employee Meal Discount Medical and Dental Insurance with Company contribution (full time employees) Career Development and Training Programs Paid Vacation Time Opportunities for advancement within the company
    $17 hourly 60d+ ago
  • Restaurant Staff

    Mod 4.1company rating

    Restaurant manager job in Lancaster, PA

    At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that's on your pizza, on your salad or just you being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do. Working for MOD is more than making pizza - We call it Spreading MODness, where each pizza powers possibilities! Compensation: $16.21 per hour when combining hourly wage of $13.00 and average tips of $3.21 earned at this location! Benefits: Medical, dental and vision insurance Paid Sick Time 401(k) retirement FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Hours/Shift Available Openers (2) - Typical shift is 8am - 4pm Closers (2) - typical shift is 4pm - 11:30pm Restaurant Location: The Shoppes at Belmont 1581 Fruitville Pike Suite B-4, Lancaster, PA 17601 Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. MOD is what you make it - be individual, be you! Apply today to join our people vibe! MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact applicant ****************. This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD's values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.
    $13-16.2 hourly 22d ago
  • Food Truck Manager

    The Udder Bar

    Restaurant manager job in Allentown, PA

    Job Description The Udder Bar Truck Udder on the Mooove is seeking a fun, hardworking person to lead our food truck this up coming year! You will get to work in a new and fun environment each day with locations such as festivals, private parties, weddings, corporate events. Benefits/Perks Competitive Compensation Cash and CC Tips FREE ICE CREAM Job Summary We are seeking an fun and outgoing Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance, manage, train, and lead staff, ensuring they keep up with high standards. This candidate is a strong leader with experience with great customer service. Duties and Responsibilities: Ensure Truck is clean, stocked and ready for each event Drive the food truck to and from each event Train and manage employees Lead team in providing exceptional customer service Communicate with event coordinators regarding service locations, and future bookings Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event. Qualifications: Must be 18 years of age or older Must of a valid drivers license w a clean record High school diploma/GED Food background Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills
    $31k-53k yearly est. 21d ago
  • Banquet Manager

    Folino Estate

    Restaurant manager job in Kutztown, PA

    340 Old Route 22, Kutztown PA. Why Join Folino Estate? · Lead the Team: Supervise and coach banquet staff to deliver high-quality service. · Ensure Excellence: Oversee events from setup to cleanup, ensuring every detail is handled. · Grow Your Career: Clear path to Assistant General Manager and General Manager roles. · Collaborate: Work closely with chefs, event planners, and management in a team-focused environment. What You'll Do · Manage all aspects of banquet and event operations, including setup, service, and cleanup. · Coordinate with kitchen staff and other departments to ensure smooth service. · Lead, train, and schedule banquet staff. · Oversee guest relations and respond to concerns to ensure satisfaction. · Monitor event quality, presentation, and compliance with company standards. · Handle administrative tasks including payroll, scheduling, and reporting. What We're Looking For · Previous supervisory experience in banquets or food & beverage operations. · Strong organizational, communication, and problem-solving skills. · Ability to remain calm under pressure and manage multiple priorities. · Flexible schedule including nights, weekends, and holidays. · Secondary diploma required; degree in hospitality or business management preferred. Benefits: PTO and Wellness Days Medical, Dental, Vision, Life and Disability insurance options 401k with company match Company dining program/employee discounts Clear path for growth and career advancement Excellent opportunity with growing brand Physical Requirements: Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more.
    $50k-73k yearly est. 60d+ ago
  • Restaurant Manager

    Tko Employment Services Delaware

    Restaurant manager job in Allentown, PA

    We are looking for a Restaurant Manager to assist the Restaurant Director with all aspects of our business. You must have an eye for detail, hold a high level of technological knowledge and performance, and enjoy working with and leading others. To be successful in this role, you'll need management skills and experience in both the front and back of the house. You must know how to oversee the dining room, check in with customers, and balance seating capacity. Previous bar management experience is required for this role. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will help ensure our Restaurant runs smoothly and customers have pleasant dining experiences. Team Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance Other Supplemental Benefits Employer Matched 401K Hotel Room Discounts across multiple brands Enhanced paid vacation, sick time and holiday pay Essential Job Functions: Assist with the daily Front of the House and Back of the House restaurant operations including but not limited to scheduling, ordering, reservations, events, all elements of the bar. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Be a leader to our employees: continually develop and train team members, appraise staff performance, and ensure that all restaurant policies are followed and completed in a timely manner. Assist in ensuring compliance with sanitation and safety regulations. Recommend ways to reach a broader audience (e.g., discounts and social media ads). This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You want to grow your career. Qualifications 3+ year restaurant management experience. Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff. Previous bar management experience. Strong leadership, motivational, and people skills with a proven ability to direct, motivate, coach, and develop others in a fast-paced environment. Basic food safety understanding and practice. Flexible and long hours required; required to work varying schedules to reflect the business needs of the business. Availability to work holiday, nights and weekends. Familiarity with restaurant management software, like Micros POS and Open Table. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, stooping, crawling and climbing. Job descriptions and responsibilities are subject to change depending on business needs.
    $43k-60k yearly est. 9d ago
  • Restaurant Manager

    Nudy's Cafes

    Restaurant manager job in Exton, PA

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Nudy's Cafes is a multi-location restaurant company that has been family owned & operated since opening our first location in 1979. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties with our newest location opening soon in Wayne, Pa. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for full-time Restaurant Managers to lead and manage locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will directly manage and motivate a staff to provide the Nudy's Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! We utilize a multiunit hiring policy to assist in covering staffing gaps across the organization. Duties within this position include the following: Coordinate daily restaurant operations. Understand and deliver on the Customer Journey Deliver superior service & maximize customer satisfaction. Respond swiftly & accurately to customer concerns. Regularly review product quality Organize and supervise shifts (7 Shifts system experience preferred) Continuously manage, coach and train employees and peers with a passion for service in mind Ensure that Nudy's brand is represented consistently. Train new & current employees on proper customer service practices & side work schedules. Accountability for taking initiative, being people focused and result oriented. Requirements: The ideal candidate will have a minimum of 1 year's restaurant management & operations experience. A degree in Business Administration, or Hospitality management is preferred. Proven ability to lead, motivate, and coach teams. Preferably have extensive food knowledge, with the ability to successfully answer customer questions. ServSafe Certified or ability to obtain certification within 30 days of employment. Consistent Line Check submissions Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change. Open Availability (Any day of the week between 6:30am and 4:30pm) Access to a vehicle during working hours Physical Requirements: Ability to traverse all parts of the restaurant quickly. Prolonged periods standing and walking. Ability to lift, stoop, bend, or twist and repeat the same movements. Use their hands to handle, control, or feel objects, tools, or controls. Must be able to lift 25 pounds at times. Benefits: Industry leading work life balance Growth Opportunities Company Subsidized Medical Benefits Dental Benefits Paid Vacation Sick Days Bereavement Leave Day Shift Only Shift Meal Annual Bonus potential up to $5,000. Join us to deliver the Nudy's Promise that our community has been enjoying for decades! Nudy's Cafe Promise: I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979. This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy Compensation: $55,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Nudy's Cafes has been a proud member of the Greater Philadelphia community for over 40 years as the "go to" casual breakfast & lunch spot providing quick and delicious meals at a reasonable price! Customers join us to experience our award-winning food, dedicated staff & small town hospitality. Nudy's Cafe TikTok
    $55k yearly Auto-Apply 54d ago
  • Assistant Manager | Popular QSR Restaurant | 40 Hour Workweek | Allentown, PA

    Gecko Hospitality

    Restaurant manager job in Allentown, PA

    Assistant Restaurant Manager Leading QSR Group- New Opening! Allentown, PA $20 to $21.50 an hour plus Great Bonus, Benefits, Holidays Off 40 Hour Workweek, Unlimited Advancement Potential Company Overview: Our company is a leading QSR industry leader with over 150 locations across 15 states. We're committed to quality meals, fantastic crew, cool culture, and community involvement. With explosive growth, we're seeking an Hourly Restaurant Manager to join our team in Allentown, PA! Job Description: As an Hourly Restaurant Manager, you'll oversee daily operations, drive sales and profit growth, and develop staff members. You'll ensure all staff understand and display our values, beliefs, and lifestyle. We're looking for a creative team player who enjoys challenging work, has a passion for the industry, and shows commitment to their career. Benefits: Competitive hourly rate ($20-21.50/hour) $4500 bonus potential Medical & Dental Coverage Disability Benefits Holidays Off 401(K) Paid Vacation Qualifications: Experience managing a QSR or high-volume sales environment Passionate and vibrant personality Ability to travel to the South or Midwest for training Experience with new restaurant openings is a plus How to Apply: If you're excited about this opportunity in Allentown, PA, please email your resume to ************************* today!
    $20-21.5 hourly Easy Apply 20h ago
  • Restaurant Leadership

    Bowers Donuts Inc.

    Restaurant manager job in Pottsville, PA

    Job Description You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. Bowers Donuts Inc. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license. Leadership is responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. They also have responsibilities in specific departments such as scheduling and inventory controls. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: Flexible availability and willingness to work changing hours based on the needs of the restaurant. Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by General Manager. Communicate goals and hold team members accountable for performance during shift. Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met. Ensure restaurant standards and marketing initiatives are properly executed. Follow all and implement systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Must be able to fluently speak/read English Math and writing skills Supervisory Experience Necessary (In a restaurant field) Guest Focus - anticipate and understand guests' needs and exceed their expectations Passion for Results - set compelling targets and deliver on commitments Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team Desire for Career Development Benefits Include: Competitive Pay at $17.00 per hour with appropriate experience and availability. Employee Meal Discount Medical and Dental Insurance with Company contribution (full time employees) Career Development and Training Programs Paid Vacation Time Opportunities for advancement within the company
    $17 hourly 26d ago
  • Associate Restaurant Manager

    Summerwood Master 4.2company rating

    Restaurant manager job in Douglassville, PA

    Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, and COGS • PRC results and DISSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $48k-66k yearly est. 17d ago
  • Restaurant Manager

    Nudy's Cafes

    Restaurant manager job in Phoenixville, PA

    Job Description Nudy's Cafes is a multi-location restaurant company that has been family owned & operated since opening our first location in 1979. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties with our newest location opening soon in Wayne, Pa. We anticipate future growth throughout local markets as we continue the search for additional locations. We are actively recruiting for full-time Restaurant Managers to lead and manage locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will directly manage and motivate a staff to provide the Nudy's Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! We utilize a multiunit hiring policy to assist in covering staffing gaps across the organization. Duties within this position include the following: Coordinate daily restaurant operations. Understand and deliver on the Customer Journey Deliver superior service & maximize customer satisfaction. Respond swiftly & accurately to customer concerns. Regularly review product quality Organize and supervise shifts (7 Shifts system experience preferred) Continuously manage, coach and train employees and peers with a passion for service in mind Ensure that Nudy's brand is represented consistently. Train new & current employees on proper customer service practices & side work schedules. Accountability for taking initiative, being people focused and result oriented. Requirements: The ideal candidate will have a minimum of 1 years restaurant management & operations experience. A degree in Business Administration, or Hospitality management is preferred. Proven ability to lead, motivate, and coach teams. Preferably have extensive food knowledge, with the ability to successfully answer customer questions. ServSafe Certified or ability to obtain certification within 30 days of employment. Consistent Line Check submissions Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change. Open Availability (Any day of the week between 6:30am and 4:30pm) Access to a vehicle during working hours Physical Requirements: Ability to traverse all parts of the restaurant quickly. Prolonged periods standing and walking. Ability to lift, stoop, bend, or twist and repeat the same movements. Use their hands to handle, control, or feel objects, tools, or controls. Must be able to lift 25 pounds at times. Benefits: Industry leading work life balance Growth Opportunities Company Subsidized Medical Benefits Dental Benefits Paid Vacation Sick Days Bereavement Leave Day Shift Only Shift Meal Annual Bonus potential up to $5,000. Join us to deliver the Nudy's Promise that our community has been enjoying for decades! Nudy's Cafe Promise: I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979. This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
    $42k-60k yearly est. 26d ago

Learn more about restaurant manager jobs

How much does a restaurant manager earn in Reading, PA?

The average restaurant manager in Reading, PA earns between $36,000 and $69,000 annually. This compares to the national average restaurant manager range of $39,000 to $69,000.

Average restaurant manager salary in Reading, PA

$50,000

What are the biggest employers of Restaurant Managers in Reading, PA?

The biggest employers of Restaurant Managers in Reading, PA are:
  1. Summerwood
  2. Taco Bell
  3. Dunkin Brands
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