Restaurant Manager
Restaurant manager job in Richmond, VA
YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family-owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.
So Much More
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
WHAT YOU CAN EXPECT FROM US
Incentives -
This position is eligible for a semi-annual bonus based on hotel and company performance, and also a quarterly bonus based on hotel service scores
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Work-life balance
- Flexible scheduling, paid time off, hotel discounts, and free room nights
Expand your professional horizon! Beyond managing the Hotel Kitchen+Bar, you'll gain valuable knowledge and skills across all hotel departments, opening doors to future career advancement within Drury Hotels.
WHAT WE EXPECT OF YOU
Elevate the guest experience at the hotel lobby bar through your passionate leadership, exceptional service delivery, and impactful team development coaching.
Role model best practices with the team and consistently meet or exceed all quality assurance visit measurables.
Deliver key business measures of service, cost, and labor controls
Leverage strong critical thinking to solve guest service issues, prioritize competing demands, and adapt to unexpected challenges in the fast-paced hotel environment
Show dedication to continuous improvement.
Degree in hospitality, business, or related field preferred.
Minimum of one year of supervisory experience with demonstrated leadership success. Hotel-specific experiences preferred with a food & beverage focus or casual dining management experience.
Rise. Shine. Work Happy.™
Apply Now.
Assistant General Manager
Restaurant manager job in Richmond, VA
Job Title: Assistant General Manager
Job Summary: The Assistant General Manager is responsible for the daily leadership and operational oversight and the hotel. In addition, the Assistant General Manager is responsible for supporting the General Manager in overseeing the following but not exclusive to: all management responsibility for hotel operations including profitability, guest services, quality and maintenance of the property, revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Assistant General Manager is expected to meet and exceed all departmental financial responsibilities. Provide the highest level possible of guest relations and customer service. Responsible for organization, cleanliness and maintenance of the hotel.
• Ability to lead various hotel teams
• Ability to work in a fast-paced, high-stress environment
• Attention to detail
• Excellent written and verbal communication
• Knowledge of all hotels operating procedures
• Critical-thinking and problem-solving skills
• Ability to manage several budgets
• Excellent customer service and interpersonal skills
Job Duties:
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.
• Develop and implement controls for expense management.
• Ensure staff is utilizing labor management tools to schedule and control labor costs.
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
• Tour the operational department's daily making adjustments as needed via department head
• Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion.
• Hold a monthly financial review with all department managers, and available supervisors.
• Ensure that all department heads maintain budgeted productivity levels establish by HRIL/MWTH, as well as maintaining a standard checkbook accounting procedures.
• Ensure that training in service standards is taking place in each department on a regular basis.
• Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation.
• *Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Assist the GM with forecasting monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast.
• Prepare and conduct all management interviews and follow hiring procedures according to hotel standards.
• Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff.
• Ensure that all employees receive fair and equitable treatment according to hotel standards.
• Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
• Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
• Stay visible in the public areas during peak times, greeting guests and offering assistance as needed.
• Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies.
• Complete required corporate training modules and become certified to train those as required.
• Ensure that all scheduled meetings take place on the property. • Develop and enhance operational SOP's.
• Provide leadership oversight on special projects, transitions and new property openings
• Act as the liaison with the property owners/asset managers ensuring proper and proactive communications.
• Gain a thorough understanding of ownership agreements for the property, including but not limited to, management, partnership, operating, performance hurdles, inventive fees and franchise agreements.
• Ensure management agreement obligations are met; initiate and participate in owner meetings.
• Review and understand ownership needs and expectations on an ongoing basis; ensure no owner is surprised by communications from the property or corporate associate.
• Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and/or termination when appropriate of staff members.
• Comply with attendance rules and be available to work on a regular basis.
• Responsible for the hotel operation in the absence of the General Manager.
• Note: Other duties as assigned by General Manager
Requirements:
• Minimum 5 years of management experience.
• Bachelor's degree or equivalent work experience, or a combination of education and experience.
• Computer literacy and financial management required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor and associate conflicts.
• Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results and operational effectiveness.
• Excellent communication skills with owners, associates and guests. Strong motivator with a positive, approachable personality.
• Demonstrated skill to multi-task, follow through, and re-prioritize as necessary to ensure deadlines are met.
• Willingness to travel on a regular basis.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public.
• Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc.
• Ability to reconcile differences in data.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
• Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form.
• Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
• Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel/Power Point, HRIS and other software as required
General Manager
Restaurant manager job in Richmond, VA
Join a high-performing team at Marco's Pizza newest location, Genito Crossing, with great culture and real opportunity for growth.
Ensure you read the information regarding this opportunity thoroughly before making an application.
We're looking for driven, aspiring leaders who's ready to step up, learn fast, and grow with us.
What You'll Get:
Paid training at $900/wk for up to 6 weeks
After training: $1050/wk plus performance based bonus off sales
Clear path to promotion
Bi-weekly pay, 50% off pizza and a positive, team-first environment
On-the-job development. Build your leadership and business skills every shift
What We're Looking For:
Leadership experience (restaurant preferred)
Positive attitude and great communication skills
Ability to coach a team and uphold high standards
Dependable, goal-oriented, and excited to grow
Why Marco's?
We're locally owned and operated, and we invest in our people. We promote from within, reward hustle, and build leaders who make a difference.
Apply today and start your leadership journey with a team that's going places.
JB.0.00.LN
General Manager ,General Management
Director of Food And Beverage
Restaurant manager job in Bowling Green, VA
Join the Kalahari Experience
At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities, treating people like family and creating spaces where everyone feels valued.
Now Hiring: Food & Beverage Director
We are inviting you to apply for our open Director of Food & Beverage position. In this role, you'll be responsible for all outlets, a thriving beverage program, and the banquet business. This is a high-volume operation. You'll need to provide safe, effective, efficient, organized, quality-oriented, and profitable restaurants, bars, and a banquet operation in a family resort and convention environment. You'll work with other food and beverage professionals and senior leaders at the property and at the corporate level to achieve your goals. A focus will be placed on operations, retention, adopting company culture, guest satisfaction, food quality and presentation, training, cleanliness, adhering to corporate standards, and managing revenue and expense expectations in a family-owned environment. As a leader, you'll bring our Promise to life-supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.
THIS POSITION IS ONBOARDING NOW, OPENING NOVEMBER 2026. As a ramp up this position will require up to 75% travel between test kitchen in Virginia, Corporate Offices in Wisconsin, and travel to exising properties. Preparation for opening and beyond, travel would be minimal.
What You'll Do:
Oversee all F&B outlets, banquets, and catering operations to ensure high-quality service, consistency, and guest satisfaction.
Review budgets, control costs, monitor revenues, and drive profitability while maintaining quality standards.
Recruit, train, and lead F&B managers and staff, ensuring compliance with health, safety, and brand standards.
What We're Looking For:
Management of a multi-unit and high-volume venue or hotel over 20MM in annual F&B revenue.
Minimum six years' extensive managerial and supervisory experience in restaurants, bars, and banquet venues featuring kitchen management within a hotel and/or resort environment.
Minimum three years' experience as a General Manager or Food and Beverage Director within a restaurant, large hotel, resort, or food and beverage venue required.
Prior experience with P&L accountability with a proven ability to successfully control food and labor costs.
Experience in a high-volume venue, such as an arena, stadium, or cruise ship, would be desirable.
Experience working for a family-owned company would be desirable.
A leadership style rooted in collaboration, respect, and service to others
Why Kalahari?
Career growth with promotion from within
Comprehensive benefits (401k, health, vision, dental)
Discounts, perks, and education assistance
Be part of something extraordinary. Apply today and help us Lead with Love.
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
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Banquet Staff
Restaurant manager job in Richmond, VA
We are looking for energetic, enthusiastic Banquet personnel to provide great service and memorable experience to our guests. The position could be full-time if you have open availability and willingness to also work in the hotel's restaurant or other departments.
Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages (full-time and part-time employees)
Responsibilities
Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
Refresh banquet rooms/areas.
Breakdown function areas as scheduled in accordance to departmental procedures.
Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
Anticipate and respond promptly to guests' requests.
Promote positive guest relations.
Be familiar with all hotel services/features to respond accurately to any guest inquiry.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
Maintain cleanliness and organization of all work and storage areas.
Perform any other job related duties as assigned.
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHourly Kitchen Manager
Restaurant manager job in Richmond, VA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Opportunity for advancement
For more than twenty years, Capital Ale House has been Virginias beer authority. Our restaurants feature the best local, national, and international ales and lagers paired with regional fare that makes dining with friends and family a memorable event.
We offer weekly competitive pay, advancement opportunities, and a full-time benefits package second to none in the industry.
We are passionate about being a workplace that fits you. Whether youre looking for part-time, full-time, or a career, were the place to work. We understand whats important to you and strive to offer employment that meets your needs.
Job Summary
Communicates with Assistant Managers and restaurant staff operational issues concerning the quality of service, cleanliness, and efficient operations.
Ensures the timeliness of their financial and operational deadlines
Monitors the profitability of the restaurant operations and acts upon deficiencies
Identifies areas of need within the operation and corrects problems
Assists in the development of all staff members to ready themselves and the company for future growth
Responsibilities
Ensures all marketing responsibilities, deadlines and new programs are completed and in effect
Ensures the overall positive morale of the operations staff
Monitors the completion of and adherence to staff training program
Plans and prepares daily food specials
Assists in food menu development
Ensures the safety and security of the restaurant and its staff by enforcing the safety and security procedures of the company
Ensures proper ordering, receiving, and handling of all food and restaurant supplies
Ensures proper inventory level of all food and restaurant supplies
Ensures that all guests and staff members are treated with dignity and respect
Qualifications
All Employees are required to be available on Sundays on a rotating basis.
Able to bend at the waist and lift items up to 50 lbs. to waist level
Must be able to move items up to 30 lbs. for distances of up to 25 feet.
Benefits/Perks Full-Time
Company supplemented Health Insurance
Company supplemented Dental Insurance
$25,000 free life insurance
401K with a 3% company match
Paid vacation.
Personal time off / Sick pay
Kitchen Manager
Restaurant manager job in Richmond, VA
Job DescriptionAbout Us: At [The BrassTap, we combine great food with an exciting sports atmosphere to create an unforgettable experience for our guests. With multiple screens for live games, a lively bar area, and a menu designed to complement our energetic environment, were looking for a dynamic Kitchen Manager to lead our kitchen team and keep our food operations running smoothly.
Position Overview:
The Kitchen Manager will be at the heart of our kitchen operations, ensuring high standards of food quality, safety, and efficiency while managing a fast-paced, high-energy environment. If you have a passion for sports, a knack for managing a busy kitchen, and thrive in a lively atmosphere, we want to hear from you!
Position Overview:
As the Kitchen Manager, youll play a pivotal role in running our kitchen. This isnt just a management role; youll be hands-on with cooking, food prep, and even cleaning dishes. If you have a passion for sports, thrive in a high-energy environment, and enjoy getting your hands dirty, this is the perfect opportunity for you!
Key Responsibilities:
Cooking & Food Preparation: Take charge of cooking, preparing, and plating food. Ensure all dishes meet our high-quality standards and are delivered promptly.
Dishwashing & Cleaning: Handle dishwashing duties and ensure the kitchen area is kept clean and organized. Maintain high standards of hygiene and sanitation.
Staff Management: Supervise and train kitchen staff, including dishwashers and prep cooks. Create and manage work schedules to cover peak times, especially during major sports events.
Inventory Management: Monitor inventory levels, order supplies, and manage food costs efficiently. Build relationships with suppliers and negotiate pricing.
Menu Management: Collaborate with the chef to develop and update the menu, incorporating seasonal items and specials that cater to our sports bar theme.
Operational Efficiency: Implement and enforce kitchen procedures to streamline operations and ensure everything runs smoothly. Address any issues related to food preparation, service, or cleanliness promptly.
Customer Satisfaction: Respond to customer feedback regarding food quality and service. Ensure the kitchen consistently delivers a high-quality dining experience.
Qualifications:
Proven experience as a Kitchen Manager, Cook, or similar role in a high-volume, fast-paced environment, ideally in a sports bar or casual dining setting.
Strong cooking skills with the ability to handle food prep and dishwashing duties.
Knowledge of food safety and sanitation standards.
Excellent leadership and communication skills.
Ability to work efficiently under pressure, especially during busy sports events.
Strong organizational and time-management abilities.
Culinary degree or equivalent experience is preferred.
How to Apply:
To apply, please send your resume and enthusiasm for the role to ************************ with the subject line "Kitchen Manager Application - [Your Name]." Applications will be reviewed on a rolling basis.
The BrassTapis an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyCatering Sales Manager
Restaurant manager job in Richmond, VA
The Catering Sales Manager is a key sales position, responsible for maintaining existing catering accounts as well as actively soliciting new business on an ongoing basis. In this role you will foster relationships with meeting planners, corporate contacts, as well as contacts within the local social markets in order to meet or exceed revenue goals. The ideal candidate will be passionate about event planning and committed to educating themselves on current food & beverage trends. The ideal candidate will have the ability to act independently with minimal or no supervision and the ability to communicate customer needs and resolve challenges independently. He/she will possess excellent teamwork, and communications skills and be an innovator with an eye towards constant improvement in guest satisfaction and operating efficiency.
ESSENTIAL FUNCTIONS
Must have excellent interpersonal skills
Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and exceed food and beverage revenue goals. Oversee client functions to ensure complete guest satisfaction
Solicit new and existing accounts to meet and exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Prepare correspondence to customers, internal booking reports and file maintenance
Participate in daily business review meeting, pre and post convention meetings, training and other catering/sales related meetings as required
Work with other departments within the hotel to provide superior service to customers
Attend community/social events and industry meetings as required to facilitate business opportunities
Develop/maintain knowledge of market trends, competition and customers
This individual also oversees client functions to ensure complete guest satisfaction
Able to work extended workweeks and hours, including weekends, to accommodate a client's needs as well as any functions they are overseeing or managing
OTHER
Regular attendance in conformance with the Hotel's standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with the Hotel's rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires excellent communication skills, both verbal and written.
Requires excellent computational skills.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced mobility for up to 6 hours in length.
Must be able to exert well-paced ability to work in a busy environment.
Must have the ability to bend, squat and lift 50 lbs. on a regular and continuing basis and occasionally lift up to 100 lbs.
Must be able to exert well-paced ability in limited space.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Position may be required to wear an earpiece
QUALIFICATION STANDARDS Education
High school or equivalent education required. Bachelor's Degree preferred.
Experience
Our ideal candidate possesses a minimum of 2-3 years of catering sales experience.
Registration Manager - University Hospital
Restaurant manager job in Richmond, VA
Directly responsible for the registration of all inpatients, outpatients, and emergency room patients.
Banquet Staff
Restaurant manager job in Richmond, VA
Job Description
We are looking for energetic, enthusiastic Banquet personnel to provide great service and memorable experience to our guests. The position could be full-time if you have open availability and willingness to also work in the hotel's restaurant or other departments.
Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages (full-time and part-time employees)
Responsibilities
Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
Refresh banquet rooms/areas.
Breakdown function areas as scheduled in accordance to departmental procedures.
Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
Anticipate and respond promptly to guests' requests.
Promote positive guest relations.
Be familiar with all hotel services/features to respond accurately to any guest inquiry.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
Maintain cleanliness and organization of all work and storage areas.
Perform any other job related duties as assigned.
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Assistant Restaurant Manager
Restaurant manager job in Richmond, VA
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment! * $50,000 - $55,000 / year * Opportunity for quarterly bonus and year-end super bonus * Comprehensive Benefits Package * Career Progression Opportunities * Full-Service Restaurant Management Experience Required
Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?
We have an exciting opportunity for an Assistant Restaurant Manager for Whistler Brewing in the Vancouver International Airport (YVR). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!
What You'll Do:
* Manage All Front of House and Kitchen Activities
* Focus on the Food
* Lead and Develop Team
* Systems and Processes
* Merchandising and Displays
* Office Management
* Forecasting and Budgeting
* Problem Solving
What We're Looking For:
* High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
* Minimum 2 years in restaurant/food service in a management/supervisory capacity.
* Full-Service restaurant dining with bar management experience required. Culinary background is desirable.
* Proficient level of computer literacy, including MS Office and Point-of-Sale (POS) systems.
* Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
* Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members.
* Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Why Join Us?
* Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
* Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
* Competitive Compensation + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, RRSP Matching, and Employee Assistance Program.
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
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SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
Restaurant Assistant Manager
Restaurant manager job in Richmond, VA
Are you passionate about pizza and exceptional customer service? Do you have leadership skills and thrive in a dynamic restaurant environment? Bottoms Up Pizza is looking for a motivated and experienced Assistant Manager to join our team and help us serve up great food and experiences!
Position: Assistant Manager
Location: Richmond, VA
Type: Full-Time
Responsibilities:
Support the General Manager in overseeing daily operations and ensuring smooth service.
Lead and motivate staff to provide outstanding customer service.
Handle employee scheduling, training, and performance management.
Monitor food quality, kitchen efficiency, and front-of-house service standards.
Manage inventory, place orders, and track expenses to control costs.
Address customer concerns and ensure guest satisfaction.
Maintain a clean, safe, and welcoming restaurant environment.
Collaborate on marketing efforts and promotional strategies to drive sales.
Requirements:
Proven experience in a supervisory or management role in a restaurant setting.
Strong leadership, organizational, and communication skills.
Ability to manage a team effectively and handle multiple tasks simultaneously.
Knowledge of inventory management, cost control, and basic financial operations.
Familiarity with pizza preparation and restaurant technology (POS systems).
Availability to work evenings, weekends, and holidays as needed.
A passion for food, service, and delivering memorable dining experiences.
Benefits:
Competitive salary
Performance-based bonuses
Health and dental insurance
Paid time off
Career advancement opportunities
Employee discounts on delicious pizza and more
If you're a team-oriented leader with a love for pizza, we'd love to hear from you! Join the Bottoms Up Pizza family and help us continue to delight our guests with every slice.Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Employee discount
Paid training
Hospitality Manager, Global Dining
Restaurant manager job in Richmond, VA
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Hospitality Manager is a member of the Hospitality Team and is responsible for managing the Tock customer experience. This role is responsible for providing best-in-class technical support through direct interaction with customers via emails, phone calls, chat messaging, and virtual training sessions. **Please note that the schedule for this role will be** **Tuesday - Saturday, 2:30pm - 11pm CST.**
**You'll get to...**
+ Assist customers with technical questions in real time via email, phone calls, and chat messaging, as scheduled
+ Reproduce and troubleshoot software and data issues in test environments and by using all other available programs and resources
+ Manage the escalation of incidents in a timely and efficient manner, following established guidelines and protocols
+ Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicate these to the customer
+ Serve as Tock's customer-facing point of contact, representing Tock's brand and setting proper customer expectations
+ Facilitate customized virtual training sessions for customers based on individual needs
+ Ensure incidents are accurately reported to management, and documented for customers
+ Collect and share customer feedback with internal teams and identify opportunities for product and process improvements
+ Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
+ Collaborate with internal teams such as Executive Support, Fraud Prevention, Account Management, Implementation Management, Engineering, Product, Marketing, and Sales to ensure customer satisfaction
+ Ensure each week's recorded working hours are complete and accurate and that timecards are submitted on time
+ Acknowledge important communications from managers within 24 hours, or your next working day
**Minimum Qualifications**
+ At least 1 year of working in an office environment
+ Strong communication skills
+ 1-2 years of Hospitality or Restaurant experience
+ Highly organized and able to manage project timelines
+ Ability to be a team player
+ Be comfortable working on cases independently, while having the ability to escalate when necessary
**Preferred Qualifications**
+ Bachelor's Degree
+ Hospitality leadership experience
**Qualifications**
Salary Range: $26.20 to $43.87 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Customer Service
**Primary Location:** United States
**Other Locations:** US-Hawaii, US-California, US-Oregon, US-Washington
**Schedule** Full-time
**Req ID:** 25020985
Restaurant Manager - Full Service - Richmond, VA
Restaurant manager job in Richmond, VA
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full service restaurant management position in Richmond, VA
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$60K - $70K Salary
Great potential for growth
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com
Part Time Bar Staff
Restaurant manager job in Richmond, VA
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Part Time Bar Staff at All Bar One - Richmond you will bring your experience and passion to pour, mix and serve delicious drinks for our guests.
Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol.
Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you.
WHAT'S IN IT FOR ME?
* Flexible shifts to fit around you!
* A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we've got you covered.
* 20% discount off all of our brands for friends and family.
* Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
* Discounts on gym memberships.
* Never a dull moment - fun, laughs and lifelong friends!
* Team Socials - work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS BAR STAFF YOU'LL...
* Greet, serve and look after our guests so they go home happy.
* Work with our team to create a friendly atmosphere our guests will love.
* Mix, pour and serve delicious drinks for our guests.
* Maintain the highest standards of cleanliness and safety.
Bar Manager
Restaurant manager job in Richmond, VA
Essential Responsibilities
Bar Operations & Guest Service
Lead daily bar operations to ensure consistent, high-quality beverage service.
Maintain and enforce Southern Kitchen's standards for cocktails, wine, beer, and non-alcoholic beverages.
Ensure bartenders and barbacks deliver fast, professional, and friendly service.
Collaborate with management on promotions, happy hours, and special events (e.g., live music).
Resolve guest complaints related to bar service promptly and professionally.
Staff Management
Recruit, hire, train, and mentor bar team members.
Create and manage schedules to ensure coverage for daily service and events.
Conduct performance evaluations and provide coaching when needed.
Lead training programs in cocktail preparation, responsible alcohol service, and upselling.
Build a positive, team-oriented bar culture.
Beverage Program Development
Design and update cocktail and beverage menus in collaboration with ownership and management.
Stay current with industry trends while keeping with Southern Kitchen's brand.
Develop seasonal features, specialty cocktails, and signature drinks.
Balance profitability with guest value through thoughtful pricing strategies.
Financial Management & Inventory Control
Oversee ordering, receiving, storage, and reconciliation of bar inventory.
Minimize waste and control beverage costs through proper systems.
Review invoices and maintain vendor relationships.
Track sales and profitability, reporting to the General Manager.
Assist in strategies to grow bar revenue.
Compliance & Safety
Ensure compliance with Virginia ABC laws and regulations.
Maintain all bar licenses, permits, and inspection documentation.
Train staff on responsible service and enforce ID-checking policies.
Oversee safe handling of equipment, glassware, and alcohol storage.
Qualifications
3-5 years of bar management or lead bartender experience in fine dining or upscale restaurants.
Strong leadership and team management abilities.
Advanced knowledge of cocktails, wine, beer, and spirits.
Experience with bar inventory systems and cost control.
Excellent guest service and conflict resolution skills.
Knowledge of Virginia ABC laws required.
ServSafe Alcohol or equivalent certification strongly preferred.
Work Schedule
Full-time role with flexible availability.
Nights, weekends, holidays, and special events required.
On-call availability for urgent staffing or operational needs.
Do you want me to also add a short opening and closing statement (something like “Join our team at Southern Kitchen where we pride ourselves on fine dining with elegance” + “Apply today to become part of our growing team”) to make it more inviting on Indeed?
Work schedule
8 hour shift
Weekend availability
On call
Supplemental pay
Tips
Benefits
Flexible schedule
Paid time off
401(k)
Bar staff
Restaurant manager job in Richmond, VA
Job Ref: 641700 Job title: Bar staff Pub: The Ralph Fitz Randal, Richmond Salary: £12.31 Vacancy Description: The ideal applicant We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.
Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team - this role could be perfect for you.
What`s in it for you?
* competitive rate of pay
* a free meal and a drink, when working
* 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
* £1 extra per hour, for hours worked during midnight-5.59am
* bonus scheme - earn up to 19% of your pay
* availability of guaranteed-hours contracts and variable-hours contracts
* paid holiday
* free shares (after a qualifying period)
* loyalty reward scheme
The role
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties include:
* taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
* delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
* providing friendly customer interactions: say "hello", thank customers and build rapport
* being knowledgeable about promotions, events and new products
* maintain our `clean as you go` standards, including clearing tables, wiping surfaces and carrying out toilet checks
* working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.
If you`re looking to progress, we can support your development with:
* structured on-the-job training.
* apprenticeships and management academies.
* cross-training into other areas (kitchen, hotel).
* opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
Read more about our bar associate role
Hours per week:
8
Monday hours:
Flexible
Flexible
Tuesday hours:
Flexible
Flexible
Wednesday hours:
Flexible
Flexible
Thursday hours:
Flexible
Flexible
Friday hours:
Flexible
Flexible
Saturday hours:
Flexible
Flexible
Sunday hours:
Flexible
Flexible
Hotel Assistant General Manager
Restaurant manager job in Richmond, VA
Summary: The Assistant General Manager position is an important and highly valued leadership position at a hotel. The Assistant General Manager has a crucial role training under, supporting and serving as the backup to the General Manager and ensuring all functions of the hotel are always running smoothly. The Assistant General Manager is responsible for being a leader even when they are not physically on property because unexpected situations may occur. As a key leader, the Assistant General Manager must be available for their staff when needed. The Assistant General Manager position does not have set hours given that the hotel runs 24/7. The role requires a commitment to the people and property to ensure everything is operating as it should for the company, guests, and staff.
Job Responsibilities:
Directly supervise, lead, and train the front desk staff in collaboration with the General Manager.
Foster a positive work environment and promote teamwork and collaboration.
Provide excellent customer service and address guest concerns.
Work daily shifts on the front desk during periods of slow business and while desk clerks are on breaks.
Monitor desk clerk performance and work alongside the General Manager to conduct disciplinary actions if needed.
Lead staff meetings and brand training with front desk clerks.
Serve as the main contact during call-outs and fill-in for shifts as needed. If not at the property, must be available by phone in case of emergency.
Drive revenue and collaborate with the Director of Sales as needed.
Attend at least two revenue calls per month.
Assist with the management of group bookings.
Compute timecards daily, reconcile housekeeping reports, maintain room inventories, and complete Daily Payroll Report if requested by the General Manager.
Complete Daily Business Reports, review audit, count money, and make deposits in General Manager's absence.
Run Direct Bill Statements and mail on a weekly basis. Enter payments as received.
Assist in recruiting, training, and supervising hotel employees.
Assist other hotel departments when needed.
Inspect 25% of guest rooms monthly for General Manager's inspection.
Monitor onsite safety measures and team safety meetings.
Train under and assist General Manager in all property operations and act for General Manager in his/her absence.
Complete Daly Seven Inc. and/or Franchise Company training as required.
Ensure Daly Seven Inc. policies and Franchise standards are consistently met and documented.
Perform any other duties as assigned by General Manager.
Schedule: The schedule for the Assistant General Manager will include nights, weekends, and holidays, typically from noon-9pm. The schedule is subject to change based off demand and the needs of the hotel. The General Manager will assign the schedule of the Assistant General Manager.
Assistant General Manager
Restaurant manager job in Richmond, VA
TEXT "GOCARWASH" TO 25000
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities.
For you to be successful, we're looking for:
High school diploma or equivalent
6 months of management experience in a service-related business
Car wash experience preferred, but not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
Achieve results independently, and work collaboratively with team
Proactively and creatively find solutions to operational and people challenges
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $19.50/hour, which includes a base pay of $17.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
Assistant General Manager
Restaurant manager job in Richmond, VA
Club Role - Assistant General Manager (AGM)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Assistant General Manager (AGM) is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities.
Duties & Responsibilities
● Achieve target revenue goals through leadership and motivation of employees
● Promote a professional and inviting environment that enhances the quality of service and care offered to members
● Demonstrate a working knowledge of all standard operating procedures and policies
● Conduct tours and telephone inquiries for prospective members
● Monitor flagged check-ins to increase revenue and collections
● Coordinate and work with other departments, including Personal Training and Group Fitness
● Train and supervise the front desk, housekeeping, and Kid's Crunch staff
● Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance
● Ensure club meets standards for cleanliness, maintenance, safety, and security
● Other duties as assigned
Compensation
● Full time employee
● Salary + bonus eligible
● Full time benefits eligible
Health/dental/vision insurance
Two weeks paid time off (applicable to certain roles)
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Bachelor's degree (preferred)
● Sales experience - 2+ years (preferred)
● Management experience - 2+ years (preferred)
● CPR/AED certification (preferred)
● Strong leadership skills
● Strong organizational and administrative skills
● Strong sales and business acumen
● Excellent written and verbal communication
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely