Director of Food & Beverage
Restaurant manager job in Santa Barbara, CA
The Food & Beverage Director is responsible for assuring attentive, friendly, courteous and efficient service in all F&B Outlets (Restaurant, In Room Dining, Bar/Lounge, Pool and Banquets) while maintaining adherence to budgeted payroll and overhead cost. They are also responsible for continually working towards improving all F&B Outlets sales revenues to meet or exceed budget. The Director of Food and Beverage is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing their team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction.
Job Duties & Functions
• Responsible for organizing, directing, supervising and assisting in the service of all food and beverage, for the Restaurant, In Room Dining, Bar/Lounge, Pool and Banquets, while maintaining the highest standards to produce an appealing and appetizing product
• They responsible for ensuring the cleanliness, sanitation and safety in the kitchens, service stations, FOH, BOH work and storage areas while minimizing waste and maximizing cost/production ratio
• Access to back of house areas of the hotel and sensitive information
• Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises, including the Hotel Safe, storage/liquor room, master keys and/or guestrooms and secured file cabinets
• Drive safely on behalf of the company for business reasons
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement
Salary range from $145'000 to $150'000.
· Eligibility for annual performance bonus.
· Comprehensive health, dental, and vision insurance.
· Paid time off, 401(k) plan, and hotel/brand discounts.
Restaurant Manager
Restaurant manager job in Santa Barbara, CA
Description:
Who We Are:
Acme Hospitality owns and operates an innovative collection of boutique food, beverage and hotel concepts in Santa Barbara, San Juan Capistrano, and Nevada County, CA. Acme concepts and team members have won numerous awards and accolades from local, regional and national sources.
Mission & Core Values:
Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.
Position Summary:
As the manager of the restaurant, you are responsible for all restaurant activities and the guest experience. The position of manager is truly about being a dynamic team leader and setting a positive tone for the entire restaurant to ensure that the operation is running efficiently, profitably and delivering the highest level of hospitality.
Acme Team Member Qualities:
A strong and committed work ethic with an ever-present enthusiasm.
A passion for work and knowledge of food and beverage.
Someone who can lead and takes pride in teaching others.
Someone who is honest and has integrity.
Ability to multitask under pressure with a smile.
A true team player, proactive and always going above and beyond.
An eye for detail, cleanliness and organization.
Someone who is humble and always willing to learn and get better.
Someone who has the ability to make appropriate decisions in adverse situations.
Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.
The Overall role of the Manager is to:
Responsible for development, oversight, and execution of operations.
Support and oversee management in running all aspects of the restaurant.
Increase overall sales and profitability and exceed budgeted financial benchmarks.
Maintain a level of professionalism that proudly reflects the Acme brand.
Maintain a positive and respectful work environment at all times.
Hire qualified team members who reflect our brand.
Lead, train, motivate and mentor all team members.
Maintain a positive relationship and establish open lines of communication between BOH and FOH.
Maintain cleanliness, safety, and organization of the front of house.
Set the tone for the staff every shift for service.
Follow all Acme systems and policies.
Comply with all applicable laws and guidelines in respect to federal, state and local agencies.
Requirements:
Specific Job Responsibilities and Tasks:
Financials:
As profitability is the key to success in any restaurant, it is critical that you are always aware of store sales and budgets. All financials are driven by weekly Ops statement.
Staff and Scheduling:
As Manager, you are responsible for proper staffing of all FOH positions of the operation. Working closely with the General Manager in hiring, training and performance management.
Training/Initial & Ongoing:
As training is one of key components to the success of our restaurants, you are responsible for delivering the Acme culture to your entire team. Daily coaching and side-by-side development is at the core of our brand, and is essential to our restaurants executing at a consistent high level.
State of the Restaurant:
The aesthetic and overall cleanliness and condition of the restaurant is an essential part of the Acme experience. Management of maintenance and cleanliness in coordination with the GM & Executive Chef. Following all Health Department requirements and standards.
Hospitality and Floor presence:
In addition to service, guests return when they enjoy the food. As a Manager, you will get to know our guests and the greater community by participating in media events, taking time to meet and develop relationships with guests, leading by example.
Human Resources:
The Manager will consistently hold team members accountable to the policies and standards of Acme Hospitality while also delivering and fostering a supportive culture. The Manager will never ignore situations and always take corrective action in a way that builds respect and the strength of the overall team.
Required Education and Work Experience:
3-5 years in related positions
Advanced knowledge of food professional principles and practices.
Hospitality or Culinary Degree preferred
Excellent knowledge of Operations Systems.
Excellent communication skills.
Reporting Structure:
The Manager reports to the General Manager.
Supervisory Responsibilities:
The Manager oversees and manages all FOH team members.
Travel Requirements:
The Manager will not be expected to travel.
Job Status:
Exempt
Important Notice:
This is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.
Physical Requirements/Environmental Factors:
Standing - Constant
Walking - Constant
Sitting - Frequent
Climbing - OCCASIONAL
Crawling - N/A
Kneeling - FREQUENT OCCASIONAL
Bending - OCCASIONAL OCCASIONAL
Reaching above Shoulder - Constant FREQUENT
Lifting:
10 lbs. - Constant
11 - 20 lbs. - Constant
21 - 50 lbs. - FREQUENT
50 - 100 lbs. - OCCASIONAL
Carrying:
10 lbs. - Constant
11 - 20 lbs. - Constant FREQUENT
21 - 50 lbs. - OCCASIONAL FREQUENT
51 - 100 lbs. - OCCASIONAL
Pushing - Constant
Pulling - Constant
Manual Dexterity - Constant
Bi-Manual Dexterity - Constant
Fine Motor Skills - Constant
Gross Motor - Constant
Eye/Hand Coordination - Constant
Near Vision - Constant
Far Vision - Constant
Color Recognition - Constant
Hearing - Constant
ENVIRONMENTAL FACTORS
Working Outside YES
Working Inside YES
Working alone YES
Working closely with others YES
Excessive cold/heat YES
Excessive humidity/dampness YES
Noise/Vibrations YES
Working above ground YES
Working below ground NO
Working with chemicals/solvents/detergents/cleaners YES
Working on uneven surfaces NO
Operating moving equipment or vehicles NO
Working around machinery or moving equipment YES
Climbing on scaffolds or ladders YES
Working under hazardous conditions NO
Systems you need to know:
Paylocity, CTUIT, PlateIQ, Focus POS, Toast, TripleSeat, Microsoft Outlook, Excel, Word, InDesign
The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able to meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.
Restaurant Manager - Goleta, CA - Chili's
Restaurant manager job in Goleta, CA
6950 Market Place Drive Goleta, CA 93117 Min: $70,000 Annually | Max: $74,000 Annually < Back to search results Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
* Foster open communication between Team Members and Management
* Influence Team Member behaviors by championing change and restaurant initiatives
* Lead with heart and mind
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
Restaurant Manager
Restaurant manager job in Santa Barbara, CA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Who We Are:
Our restaurant was designed from end to end to be the ideal dining establishment for locals, visitors, families, and friends to gather and reconnect. Our menu offers a wide variety of signature dishes meticulously crafted in our kitchens and our attention to detail and passion for genuine hospitality sets us apart from other restaurant operations. We strive to make our guests feel as welcomed as our own family!
Why Join Our Team:
We strive to create an exciting and collaborative culture with career opportunities for all. We craft each position to allow team members to flourish, learn, and grow within the hospitality industry.
We provide our leaders with competitive pay because at the end of the day, you deserve it!
Were growing fast which means growth and career advancement is in your favor.
Youll be surrounded by a group of experienced restaurant leaders with a passion for supporting you so that you can shine!
What We Are Looking For:
We are looking for talented individuals that are passionate about the food & beverage industry:
Restaurant Experience: 3 years (Preferred)
Management: 1 year (Required)
Solid full-service, high-volume restaurant background
Ability to train, develop and lead team members
Ability to create a fun and collaborative work environment for all team members
Must be excited about achieving personal and professional growth
What You Will Gain:
You will get to work with a strong team that likes to have fun. You will be working with a team that supports you in your career as well as values your time away from the job. You will find our restaurant family works hard together through each shift supporting all areas of the restaurant. Our management team is hands-on and available for our staff at all times.
What Will Your Responsibilities Be:
As part of the management team, you will be responsible for every aspect of the daily operation.
You will be responsible for planning and executing each shift daily.
Depending on the position, you will be responsible for teaching and developing our staff in our newest Reunion Kitchen + Drink location.
You will help to create a fun and supportive working environment for all team members.
You will help our restaurant grow and get established in the local restaurant market.
You will be responsible for making sound financial decisions and working to increase sales and profits.
Job Requirements:
Monday to Friday. Weekends as Needed.
8 Hour Shifts
Restaurant Manager
Restaurant manager job in Santa Barbara, CA
Accountability
Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales-building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.
Restaurant Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
Identifies and anticipates opportunities for improvement and implements corrective action steps
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to work weekends, holidays, evenings, and additional shifts as needed
Available to travel, to include occasional overnight and airline travel when applicable
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
Guests First
Embrace Openness
Proud of Our Heritage
Hungry to Win
The Power of We
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
Open means so much more than just being open for business 24/7. It means being open to all people, appetites, and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability, and pushing the boundaries of ourselves and our Brand.
Our Denny's family is our most important asset. We trust, support, and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.
Restaurant Manager
Restaurant manager job in Santa Barbara, CA
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach.
YOUR RESPONSIBILITIES
Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth
Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision
Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
Create strategic team schedules to optimize our business while also elevating our client experience
Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment
OUR REQUIREMENTS
3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
Candidates must have legal authorization to work in the country in which they are applying at the time of application
Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
Work standing and walking for extended periods of time
#LI-SC3
Auto-ApplyAssistant General Manager
Restaurant manager job in Santa Barbara, CA
At Eureka! we make people feel good and feel alive through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you. If this sounds like you, keep reading! At Eureka! we make people feel good and feel alive through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you.
Our values driven culture is full of passionate people serving those hungry to discover a local blend of America's best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their teammates.
If this sounds like you, keep reading!
THE PERKS!:
* Competitive Salary
* Weekly Pay
* Quarterly Bonus Incentive
* Fun & Fast Paced Environment
* Company contests that include experiential trips to exciting beverage and food destinations.
* Growth Opportunities - We promote 65% from within
* Management Development
* Benefits that include access to medical, dental and vision coverage (Full Time)
* Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more
Purpose of the Position
Promote the values and culture of Eureka! through professional leadership of your employees. This is an exempt position that reports directly to the General Manager/Regional Operations Manager and indirectly to others in corporate management.
Energy
* Lead Through Inspiration
* Communicate Effectively
Discovery
* Teach and Share Your Knowledge
* Be Curious Always
* Embrace Change and Enhancements
Community
* Nurture Talent
* Foster Diversity
* Champion Needs of Our Guests
* Be A Brand Ambassador
* Master Policies & Procedures
Essential Job Functions
* Sets the pace and Energy Level for the entire shift!
* Discovers something new everyday
* Consistent Community involvement
* Passion for the brand
* Strong leadership qualities
* Positive Attitude
* Ability to develop all team members and managers
* Consistent attendance and punctuality
* Strong understanding of corporate mission and purpose
* Ability to articulate corporate vision
* Project competency and confidence
* Growth mindset (i.e., a "can-do" attitude)
* Effective teamwork skills
* Strong communication skills (verbal, non-verbal, and electronic)
* Genuinely friendly interpersonal skills
* Strong analytical skills
* Inspiring personality
* Certified to conduct inventory of china/glassware/silverware
Qualifications
* Displays a strong example and passion for our culture on every shift - EDC!
* Must complete Senior Management Program in Success Factors
* At least 21 years of age
* Food Manager certified
* TIPs Certified
* Minimum 2 years management experience in high-volume restaurant
Position Duties - Daily
* Opening and closing checklists
* Interact with guests and resolve issues
* Maintain overall operations and execution of service, ordering, scheduling, etc.
* Bar program training and education
* Team Member Accountability - Teaching/Coaching all team members
* Maintain "to-tap" list
Position Duties - Weekly/Monthly
* Inventory, bar (beer, wine, liquor, bar goods, etc.)
* Ordering, bar (beer, wine, liquor, bar goods, etc.)
* Steal the Glass (STG) and/or Live Music booking
* Proper Tap cleaning following the 7/28 Cleaning Checklist
* Keg room cleaning and organization
* Building maintenance
Physical Demands & Work Environment Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, cold and/or physically demanding. Position requires occasional travel that may consist of driving and/or airplane flights for a period of one or more days therein requiring one or more overnight stays; notice of travel may be given with very short notice. Position requires occasional training that may take place on or off-site, by phone and/or online.
At-Will Statement & Disclaimer: This position is at-will. Senior Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.
Position Requirements
* Human Resources: Recruit, train, coach, counsel, and align employees; communicate job expectations; monitor, appraise, and review job contributions; enforce policies and procedures
* Strategic Restaurant Operations: Contribute accurate information and thoughtful recommendations to the company's strategic plan through daily dialog and at formal reviews with colleagues and superiors; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change.
* Financial operations: Achieve restaurant objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions; Effective use of schedule templates
* Cost control: Review portion control and quantities of food preparation; minimize food, paper (non-food goods) and labor waste; execute accurate inventories on a regular basis.
* Litigation control: Avoid legal challenges by conforming to Alcoholic Beverage Commission (ABC) regulations; federal, state, county and city codes, laws and regulations; and landlord lease requirements
* Safety/Sanitary standards: Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; comply with all safety/sanitary legal regulations; develop and implement disaster plans; maintain security and sprinkler systems; maintain parking lot, walkways and exits.
* Ambiance control: Maintain restaurant ambiance by controlling restaurant lights, light dimmers, background music; proper table set up with table tents, sugar caddies, silverware; monitoring proper temperature on thermostat and window doors open/closed; live music setup and maintenance
* Continuing education: Update job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
Restaurant Manager
Restaurant manager job in Buellton, CA
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
We are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will be responsible for the restaurants operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant.
Duties and Responsibilities:
Develop short and long-term goals and KPIs for the restaurant
Hire, train, and manage employees and conduct periodic performance reviews
Lead team in providing exceptional customer service
Create and maintain a food and beverage budget
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Develop and coordinate marketing efforts and community events
Qualifications:
High school diploma/GED
Previous management experience
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Restaurant Manager
Restaurant manager job in Oxnard, CA
Accountability
Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.
Restaurant Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put “Guests First” to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
Identifies and anticipates opportunities for improvement and implements corrective action steps
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to work weekends, holidays, evenings, and additional shifts as needed
Available to travel, to include occasional overnight and airline travel when applicable
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
Guests First
Embrace Openness
Proud of Our Heritage
Hungry to Win
The Power of We
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.
Taproom Restaurant Assistant Manager
Restaurant manager job in Buellton, CA
Job Details Buellton - Buellton, CA Full Time $27.00 - $31.00 HourlyDescription
Under the direction of the General Manager, the Assistant Manager assists with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Specifically, the responsibilities of the position include, but are not limited to, the following activities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Recommend wage increases and promotions for all personnel
Evaluate personnel's efficiency and productivity
Complete performance evaluations for staff
Manage employee-related issues and utilize appropriate corrective action
Plan employees' work schedules and assign work as required by anticipated business activity
Determine work techniques, supplies, machinery to tools to be used by staff
Control the flow and distribution of merchandise, materials, and supplies
Ensure the safety of employees and property
Enforce company policies and procedures
Prepare departmental budgets
Assume overall responsibility for all aspects of the department.
Order merchandise and beer for the taproom to and ensure all product received is right count and condition
Give advice and suggestions to the General Manager as needed
Comply and enforce all federal, state, and city regulations that pertain to the restaurant including health & safety
Ensure all patrons feel welcome and are given responsive, friendly, and courteous customer service
Work with kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards
Execute administrative and HR documentation in an organized and timely manner
Verify that equipment and property is kept clean and in good condition through inspections and preventative maintenance programs
Administer cash and receipts by adhering to cash handling and reconciliation procedures
Fill in where needed to ensure efficient operations and guest service standards are met
Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
Direct responsibility for all FOH staff and supervise BOH staff
Handle onboarding and terminations of all employees
Train and develop personnel and ensure any required certifications or trainings are completed
Qualifications
REQUIRED QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
.
High School Diploma or Equivalent
Bachelor's degree in business or related field a plus
Experience level
3-5 years of prior restaurant management experience
Must be 21 years of age or older
OTHER SKILLS AND ABILITIES:
Basic mathematical skills
Ability to effectively communicate verbally and in writing
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to develop new and unique ideas
Knowledge of profit and loss, budgeting, sales goals, and forecasting
WORK ENVIORNMENT:
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Required to stand, walk, use hands to handle or feel
Reach with hands and arms; bend or stoop; and talk or hear
Must be able to work in a standing position for long periods of time
Must be able to frequently lift up to 50 pounds with assistance
Exposed to varying levels of noise and temperatures indoors and outdoors
What Firestone Walker Offers:
Competitive rate for an experienced individual with the right skills
Salary Range: $27-31/hour
An excellent benefits package including:
100% paid premiums for employee including medical, dental, vision, & life insurance
Accrued PTO (rate of 13 days per year)
Paid Sick Leave (48 hours per year)
401(k) retirement plan including company paid profit sharing & 4% matching
10 paid holidays per year
50% off employee discount on food, beer, and merchandise
Periodic beer giveaways for employees 21+
Inclusive company culture that values and develops our employees
FSA plan to save tax money on out of pocket medical and dependent care expenses
Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer.
Restaurant Manager (Ventura, CA) - Lead Your Team at Lure Fish House!
Restaurant manager job in Oxnard, CA
Full-time Description
Do you have a passion for fresh seafood and a knack for leading a team? Lure Fish House, a family-owned restaurant in Ventura featuring delicious, sustainable seafood, is seeking a passionate Restaurant Manager to join our team!
Responsibilities:
Drive Guest Satisfaction: Address guest concerns promptly and professionally, ensuring a memorable dining experience.
Lead & Train Your Team: Build a strong, cohesive team by effectively communicating policies, standards, and company values. Foster a positive work environment and provide ongoing coaching and development to staff in all front-of-house positions.
Operational Excellence: Maintain the highest standards of cleanliness and efficiency within the restaurant. Oversee daily operations to maximize profitability, scheduling staff effectively.
Quality Control: Conduct regular line checks and ensure all food and beverage items meet Lure Fish House's high standards.
Profit & Loss Management: Understand and contribute to the restaurant's financial success.
Technology Savvy: Proficient in Aloha POS system.
Benefits:
Competitive salary ($25.10 - $28.96 per hour) + Profit sharing program (20-40% target) Earned profit share is paid out every 4 weeks.
Comprehensive benefits package including health, dental, vision, 401k & IRA options, paid time off (2 weeks starting, up to 21 days per year), and free shift meals.
Growth Opportunity: Join a thriving family-owned restaurant with a focus on employee development.
Qualifications:
Restaurant management experience with a proven track record of success.
Strong leadership, communication, and interpersonal skills.
Passion for hospitality and a commitment to providing exceptional guest service.
Ability to multi-task, prioritize, and work effectively under pressure.
Must possess a Manager Servsafe certificate, RBS certificate, and Manager Harassment Class certificate.
Why Lure Fish House? Be part of a passionate team that takes pride in serving the freshest, most delicious seafood in Ventura. Make a difference in a family-owned business with a strong focus on guest satisfaction and employee well-being.
Ready to join our team?
Apply Now Link: ********************************************************************************************************
Requirements
Restaurant management experience with a proven track record of success.
Strong leadership, communication, and interpersonal skills.
Passion for hospitality and a commitment to providing exceptional guest service.
Ability to multi-task, prioritize, and work effectively under pressure.
Must possess a Manager Servsafe certificate, RBS certificate, and Manager Harassment Class certificate.
PM22
Salary Description $25.10 - $28.96 per hour
Restaurant Manager
Restaurant manager job in Oxnard, CA
Full-time Description
RESTAURANT MANAGER | JOB DESCRIPTION
Reports to: General Manager | Location: Restaurant
FLSA Status: Non-Exempt | Compensation Range $23.00-$25.00 per hour
ABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager's partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams.
Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and #1 Kitchen Manager (#1 KM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, and Restaurant Support Center Teams.
CORE RESPONSIBILITIES
Is Happy to Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision, Values and Promise.
Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Restaurant Manager does this by demonstrating respect and loyalty to the entire team every shift.
Understands his/her role as a partner and team player with Managers, Heart of the House and Front of the House Team Members, working together to achieve common goals.
Partners with the General Manager and other Managers in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service.
The Restaurant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers.
Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community.
Partners with GM, AGM, and #1KM in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards.
The Restaurant Manager understands all catering services and systems, coordinates successful Stonefire catering events.
Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed.
Oversees keeping the restaurant in clean, comfortable, and inviting state.
Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards.
Partners with all managers and team members to guarantee all food and products are consistently prepared and served according to our recipes, portioning, and serving standards.
Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KMs to get back on track as soon as possible.
Attends all scheduled team meetings. They are a partner to the GM and AGM in regard to preparing schedules and conducting Weekly Manager and KM Meetings.
Performs other related duties as assigned by the General Manager or Assistant General Manager.
Implements Stonefire brand's strategy and initiatives, and focuses on building long-term, value-based team member, guest, and vendor relationships and loyalty.
Executes high level guest service to drive satisfaction and engagement, by assisting all guests and monitoring their satisfaction and experiences.
LEADERSHIP & CULTURE
Is Happy to Serve and leads through humble service.
In partnership with the General Manager and Assistant General Manager, manages restaurant team consisting of Heart of the House and Front of the House Team Members, and Caterers.
Coach and champion for restaurant team in all aspects of revenue strategies, guest satisfaction, and team member engagement.
Keeps a cultural pulse on restaurant teams, serving as both a role model and leader. Champions the Culture and Values of the Company.
Partners with People & Culture (HR) Department to attract, develop and retain the right people in order to support the strategic priorities of Stonefire Grill and the marketplace.
Coaches, trains, and mentors team members; utilizes creative training tools for business development, loyalty, and upselling.
Demonstrates integrity and commitment in the work environment to the Company's Mission, Vision, Values and Promise.
Effectively operates independently with minimal direction; demonstrates exceptional problem-solving ability and leadership.
Requirements
ABOUT YOU
1+ years in a high-volume role. Fast Casual Restaurant and catering experience preferred but not required.
Passionate, fun, positive and results-oriented.
Focused, attentive and available to team members and guests if and when issues arise.
Open to coaching and development, values that are critical to the Company and its success.
Strong organizational leadership and exceptional communication skills.
Entrepreneurial and driven by accomplishment.
Lover of people, food and service, and the magic that exists in their confluence.
OUR VALUES
People First - Our Team. Our Guests.
Integrity - We do what's right!
Inclusion - You belong here!
Community - 4 walls, 4 blocks, 4 miles.
Fun - We have FUN while we work!
Salary Description $23.00-$25.00 per hour
Assistant Restaurant Manager, The Sports Bar
Restaurant manager job in Santa Ynez, CA
Under the direction of the Restaurant Manager, ensures that guests experience exceptional service and products. Responsible for the restaurant operations in the absence of, or in coordination with, the Manager including dining room shift management, bar management, banquet management (on and off property), monetary tracking and end of shift reporting.
Responsibilities
Responsible for overseeing staff and restaurant operations on a day-to-day basis.
Manages and supports dining room operations, bar staff, and special events as needed (on and off property).
Monitors and maintains the ambiance of the dining room.
Provides the finest guest dining experience, leads by example, and ensures staff is providing service that meets the established service standards.
Conducts or ensures pre-shift meetings with staff are held daily.
Leads by example, creating an environment that sets a benchmark in the areas of quality and service.
Ensures that all standards of service are consistent in quality and excellence.
Ensures customer satisfaction and addresses guests' issues as they arise.
Reviews Open-Table nightly to maximize guest counts, format stations, and server rotation for the best guest service. Reviews Open Table guest list for VIPs, special occasions, and guest needs/allergies to anticipate needs and ensure each guest receives a personalized experience.
Interfaces with culinary team to review menus and pricing.
Responsible for compliance with cash control procedures and completing related accounting and administrative reports as required.
Communicates with appropriate management regarding performance and other personnel issues.
Ensures staff complies with dress code and appearance policies.
Ensures all liquor laws are adhered to and enforced by staff at all times.
Ensures wine and liquor inventory levels are appropriate; may stock and place orders.
Ensures inventory is counted and recorded as required.
May serve guests food and drinks, bus tables, cashier, answer phones during peak times or as needed.
Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
Bachelor's Degree in Food Service Management, Hospitality, Marketing or related field.
Five years of experience in restaurant management, preferably in a fine-dining environment.
Two years of experience in front of house and banquet management is preferred.
Knowledge of applicable regulations, rules, procedures, and administration relating to beverage operations and alcohol service certification.
Ability to obtain food handler cars within 30 days of hire date.
Must register in the RBS Portal, take training from an authorized RBS Training Provider, and pass the ABC Alcohol Server Certification exam within 30 days of their confirmed training.
Must be 21 years of age to sell or serve distilled spirits. Team Members under 21 but at least 18 years of age may sell or serve beer and wine in non-gaming areas.
Intermediate computer proficiency utilizing Microsoft applications, email, and Internet.
Intermediate proficiency in Point of Sale (POS) systems.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Decision Making: Drawing correct and realistic conclusions and making timely decisions based on available information.
Leadership: Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
Location 3400 Highway 246 Minimum Pay Rate $67,825 annually Maximum Pay Rate $84,781 annually
Auto-ApplyRestaurant Manager
Restaurant manager job in Camarillo, CA
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like …
Care beyond the table - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible.
Opportunities to fill your cup - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members.
A warm welcome - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the “something special” that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive.
Serving up the care - and career - you crave.
WHAT YOU'LL DO
As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business results. They say variety is the spice of life, and we agree! Our Restaurant Associate Managers are people leaders and execute all store operations including front- and back-of-house responsibilities. With home office support available to you on a 24/7 basis, you'll have everything you need to succeed.
WHAT YOU'LL NEED
2+ years of successful restaurant management experience
Ability and willingness to work 50 hours a week (five 10-hour shifts)
Ability and willingness to work holidays and weekends as needed
A caring attitude with a dedication to hospitality
Valid driver's license
Must be fluent in English
WHAT'S IN IT FOR YOU
Compensation and Bonuses: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development: Nearly 100% internal promotion for General Managers and District Managers openings | Tuition Reimbursement | Professional Development
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE-APPLY NOW
AFTER YOU APPLY: WHAT HAPPENS NEXT
Based on your application information, you may be given the opportunity to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $19.23 - $23.53
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Auto-ApplyAssistant General Manager
Restaurant manager job in Oxnard, CA
Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something
big
, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Assistant General Manager:
In the role of Assistant General Manager (“AGM”), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in the establishment of store action plans, financial metric results, and the development of hourly Team Members in the restaurant. You will be responsible for supporting the General Manager in the overall restaurant operations at an exceptional level including but not limited to schedules, forecasting, labor management and inventory. As an AGM, you will be expected to learn and master competency-based leadership and operational skills.
What You'll Do:
Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
Oversee inventory management, supply ordering, and cost control to maintain profitability.
Supervise and support Team Members with training, coaching, and performance feedback.
Support the General Manager with scheduling and staffing.
Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
Implement strategies to help with boosting customer satisfaction and loyalty.
Lead by example in customer service and encourage the team to follow suit.
Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
Assist with overseeing food safety practices and ensure team training on proper procedures.
Assist with administrative tasks such as inventory management and maintaining operational records.
Support the General Manager in report preparation and action plan implementation.
Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
Assist with any additional duties as assigned by the General Manager or higher management.
The Qualifications:
1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven track record of delivering exceptional customer service.
Adapt to changing circumstances and develop solutions to enhance restaurant performance.
Ability to manage financial aspects, including budgeting and cost control.
Knowledge of legal, health, safety, and sanitation regulations.
Ability to adapt to a fast-paced environment and solve problems effectively.
Flexibility to work various shifts, including nights and weekends, as needed.
Consistently exhibits a generous and friendly demeanor when engaging with guests.
Completes tasks and projects within established timelines.
Promotes and upholds a culture of inclusivity and respect within the team.
Actively seeks and incorporates feedback from team members to improve performance and operations.
Applies effective decision-making skills to guide the team towards achieving success.
Remains open to and actively explores new ideas to drive business success.
Demonstrates emotional stability and resilience in high-stress situations.
Physical Requirements:
The ability to regularly work overtime
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
What We Offer:
We've got you covered. Here are just some of the benefits available to CAVA team members:
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*
indicates eligible qualifying positions
This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “a culture, not a concept”
Restaurant General Manager
Restaurant manager job in Mission Hills, CA
Job Description
Join the Fun Paced world of Dunkin! Seeking experienced Restaurant Managers to develop a dedicated team of individuals who deliver great guest experiences and profitable top line sales. Restaurant General Manager is responsible for the overall operational excellence and maintaining Dunkin' Donuts standards.
Salary: $19+ - $23.00 per hour
Restaurant General Manager is generally offered as a full time opportunity
Prior experience as a resturant general manager, resturant management, assistant general manager, gm, agm, crew lead, shift lead, supervisor is important to success at this job.
Prior experience in one of the following roles and brands is highly desirable: restaurant general manager, restaurant management, assistant general manager, gm, agm, crew lead, shift lead, supervisor at Dunkin, krispy kreme, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.
Requirements/Responsibilities
Restaurant General Manager Requirements:
- Must be able to work various shifts per week and be available weekdays and weekends
- Must have 1 or more years of experience
- Be authorized to work in the United States
- Must have reliable transportation
-Dunkin Donuts experience / Coffee Shop / QSR Experience a plus
Responsibilities:
- Be a great teacher and leader
- Help create a positive team environment
- Assist the General Manager to ensure the success of company initiatives
Restaurant General Manager is generally offered as a full time opportunity
Prior experience as resturant general manager, resturant management, assistant general manager, gm, agm, crew lead, shift lead, supervisor is important to success at this job.
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Assistant General Manager
Restaurant manager job in Port Hueneme, CA
Job Description
Assistant General Manager
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
Leading your team by resolving customer issues and assisting with customer transactions.
Taking direction from store leader on day-to-day operations.
Setting and sharing daily/weekly/monthly goals with sales teams.
Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
Leading store merchandising and planogram compliance in accordance with company expectations.
Completing store opening and closing activities.
Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.50 plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in a Customer Service or leadership role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Restaurant Manager
Restaurant manager job in Santa Barbara, CA
SCOPE AND PURPOSE:
This leadership position is responsible for assisting in the smooth functioning of service for The Dining Room, Pool, In Room Dining and Lounge and Bar. Responsible for leadership of a team of skilled food and beverage employees to provide the highest standards of service to our guests. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Exhibits a passion for excellence. Leads by example and acts as a role model for others and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience.
MAIN DUTIES AND RESPONSIBILITIES:
· Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work.
· Exhibit a “hands on” approach to training, developing, and working alongside employees. Provide direction, support and communication regarding service standards and ensure compliance through constant observations.
· Provide direction, support and communication to food and beverage employees to ensure complete guest satisfaction and attention to detail.
· Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed.
· Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
· Provide guidance on food product, presentation and service.
· Comply with all hotel policies as noted in Employee Handbook.
· Follow labor and daily work assignment.
· Monitor pace and table service detail.
· Touch each table during dining.
· Lead daily line-ups and monthly department meetings.
· Knowledge of Menu description of all items being served.
· Adherent to strict uniform and grooming standards.
· Thorough conversational knowledge of hotel history and statistics.
· Handle guest concerns.
· Use utilities and resources in a responsible manner to control wastage.
· Communicate relevant information across departments, as appropriate.
· Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
· Attend training courses and work with HR to ensure compliance with all certification requirements.
BENEFITS:
401(k)
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Compensation range $90,000 - 95,000 annually
Assistant General Manager
Restaurant manager job in Santa Barbara, CA
At Eureka! we make people
feel good and feel alive
through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you. If this sounds like you, keep reading! At Eureka! we make people
feel good and feel alive
through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you.
Our values driven culture is full of passionate people serving those hungry to discover a local blend of America's best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their teammates.
If this sounds like you, keep reading!
THE PERKS!:
Competitive Salary
Weekly Pay
Quarterly Bonus Incentive
Fun & Fast Paced Environment
Company contests that include experiential trips to exciting beverage and food destinations.
Growth Opportunities - We promote 65% from within
Management Development
Benefits that include access to medical, dental and vision coverage (Full Time)
Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more
Purpose of the Position
Promote the values and culture of Eureka! through professional leadership of your employees. This is an exempt position that reports directly to the General Manager/Regional Operations Manager and indirectly to others in corporate management.
Energy
Lead Through Inspiration
Communicate Effectively
Discovery
Teach and Share Your Knowledge
Be Curious Always
Embrace Change and Enhancements
Community
Nurture Talent
Foster Diversity
Champion Needs of Our Guests
Be A Brand Ambassador
Master Policies & Procedures
Essential Job Functions
Sets the pace and Energy Level for the entire shift!
Discovers something new everyday
Consistent Community involvement
Passion for the brand
Strong leadership qualities
Positive Attitude
Ability to develop all team members and managers
Consistent attendance and punctuality
Strong understanding of corporate mission and purpose
Ability to articulate corporate vision
Project competency and confidence
Growth mindset (i.e., a “can-do” attitude)
Effective teamwork skills
Strong communication skills (verbal, non-verbal, and electronic)
Genuinely friendly interpersonal skills
Strong analytical skills
Inspiring personality
Certified to conduct inventory of china/glassware/silverware
Qualifications
Displays a strong example and passion for our culture on every shift - EDC!
Must complete Senior Management Program in Success Factors
At least 21 years of age
Food Manager certified
TIPs Certified
Minimum 2 years management experience in high-volume restaurant
Position Duties - Daily
Opening and closing checklists
Interact with guests and resolve issues
Maintain overall operations and execution of service, ordering, scheduling, etc.
Bar program training and education
Team Member Accountability - Teaching/Coaching all team members
Maintain “to-tap” list
Position Duties - Weekly/Monthly
Inventory, bar (beer, wine, liquor, bar goods, etc.)
Ordering, bar (beer, wine, liquor, bar goods, etc.)
Steal the Glass (STG) and/or Live Music booking
Proper Tap cleaning following the 7/28 Cleaning Checklist
Keg room cleaning and organization
Building maintenance
Physical Demands & Work Environment Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, cold and/or physically demanding. Position requires occasional travel that may consist of driving and/or airplane flights for a period of one or more days therein requiring one or more overnight stays; notice of travel may be given with very short notice. Position requires occasional training that may take place on or off-site, by phone and/or online.
At-Will Statement & Disclaimer: This position is at-will. Senior Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.
Restaurant Manager
Restaurant manager job in Oxnard, CA
Accountability
Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.
Restaurant Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put “Guests First” to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
Identifies and anticipates opportunities for improvement and implements corrective action steps
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to work weekends, holidays, evenings, and additional shifts as needed
Available to travel, to include occasional overnight and airline travel when applicable
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
Guests First
Embrace Openness
Proud of Our Heritage
Hungry to Win
The Power of We
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.