General Manager
Restaurant manager job in Rock Hill, SC
Your Opportunity:
General Manager Titlemax Rock Hill, SC
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant General Manager
Restaurant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Kitchen Manager
Restaurant manager job in Marvin, NC
Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals.
Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park.
The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
• Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage
• Creates and manages schedule based on budgeted attendance and business needs
• Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws
• Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation.
• Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans
• Recruits, interviews, hires and trains divisional staff as needed
• Ensures the availability of all needed materials and equipment for efficient operation of the department/division
• Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
• Other duties may be assigned
Qualifications:
• At Least 21 Years of Age
• High School Diploma or GED
• 6 - 10 Years Culinary Experience
• Ability to manage multiple facilities, foods and logistics distribution development
• Knowledge of knives, major kitchen production equipment and bakery and pastry work
• Basic computer skills, including Microsoft Outlook, Excel and Word
• College or culinary training or extensive cooking and production experience
• Ability to work nights, weekends and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Auto-ApplyRestaurant Assistant Manager
Restaurant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
General Manager, Charlotte
Restaurant manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Director of Food & Beverage
Restaurant manager job in Charlotte, NC
The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department.
JOB DUTIES
Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards.
Develops new menu items and sets pricing, keeping in tune with the market.
Improves existing practices and services both in the front and back of the house.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department.
Follows company policies and procedures and is able to communicate them effectively to subordinates.
Formulates short- and long-term operational and financial plans for the food and beverage department.
Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
Prepares the annual F&B operations budget.
Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations.
Ensures proper procedures for handling of financial transactions and credit control.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant.
Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews).
Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines.
Maintains constant communication between departments and keeps other departments informed about special programs and events.
Fulfills Manager on Duty (MOD) shifts.
MINIMUM QUALIFICATIONS
Associates degree in hospitality field preferred
Previous hotel management experience
The Luxury Collection brand experience preferred
Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook)
Ability to speak, understand, read and write the English language
Excellent verbal and written communication skills
Ability to multi-task in a fast paced environment
Ability to apply appropriate resolution to stressful and emergency situations
Ability to be on-call 24/7
Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Ability to work a flexible schedule, including nights, weekends, and holidays
The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is conducted.
Auto-ApplyAssistant General Manager
Restaurant manager job in Concord, NC
TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of an Assistant General Manager include, but are not limited to:
* Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.
* Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.
* Cash handling procedures are being followed.
* Help with Assistant management development as he or she develops into the AGM level.
* Proactively recruit as needed.
* Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.
* Handles volume and stress with composure and finesse.
* Upholds the standards and expectations.
* Knowledge of systems, methods and processes that contribute to great execution.
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
* Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.
* Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.
* Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.
* Practice sound inventory control.
* PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.
* Dress and act professionally each day to set a good example for all employees.
* HOH and FOH productivity.
* Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".
* Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.
* Audit ready always. (Daily/Shift Critical Audits)
* Paying invoices/Reviewing invoices
* Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.
* Maintaining and staying within compliance for Peaks Point Training.
* Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)
* Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)
* Ensure that alcohol is always served responsibly and in accordance with the law.
* Mathematical skills necessary to understand PNL, cost controlling, etc.
* Uniform Standards followed (FOH/HOH/Management)
* Restaurant overall Organization and Cleanliness.
* R&M program.
* Employee files up to date with proper documentation.
* Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.
SUPERVISION RECEIVED:
This position will report to their General Manager.
SUPERVISION EXERCISED:
Managers and full restaurant staff.
UNIFORM STANDADS: The General Manager must look professional always.
* Twin Peaks logo, non-wrinkled polo (tucked in).
* Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.
* Socks- appropriate dress socks for slacks or jeans.
* Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.
* O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers.
QUALIFICATIONS & SKILLS:
* Must have substantial leadership experience in high-volume restaurants and/or bars.
* Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.
* Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
LANGUAGE SKILLS:
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.
MANAGEMENT TEAM DEVELOPMENT:
* Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.
* Management development program on Peaks Point and providing materials for success in development.
* Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.
WHAT SUCCESS LOOKS LIKE:
Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
Director Of Food & Beverage
Restaurant manager job in Charlotte, NC
Job Description
Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel.
We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction.
Apply today!
Responsibilities:
Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations.
Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability.
Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality.
Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business.
Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience.
Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers.
Qualifications:
A bachelor's degree in hospitality management or a related field is preferred but not required.
A minimum of 3-5 years of experience in food and beverage management.
About Company
We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
Restaurant General Manager
Restaurant manager job in Charlotte, NC
To act as the General Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The General Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company and developing restaurant management and staff.
Responsibilities
* Provide management coverage of operating hours and direct supervision of operations in an individual restaurant
* Meet or exceed established sales, revenue and profitability goals, SLEBITDA movement in a positive direction
* Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes
* Define, manage and oversee the monthly and annual sales objectives for the restaurant
* Manage and ensure that all revenues, cash, credit or company collateral are properly deposited and accounted for, and are secured into the company's operating bank account
* Identify and resolve sales and profit problems at the restaurant
* Ensure the integrity and operational functionality of all POS and security systems and equipment
* Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness
* Ensure company standards in product and restaurant specifications
* Ensure safe working conditions as required by OSHA and federal, state and local governing bodies
* Report and arrange for any necessary maintenance and repair work
* Manage all internal/external communications in a timely and effective manner
* Verify and complete all required paperwork on a timely basis
* Supervise, guide and train team members both front of the house and back of the house to meet established objectives
* Communicate with managers, hourly employees, and customers, and provide positive feedback and promote a positive image of the restaurant and good employee morale
* Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop managers and hourly employees
* Train staff in all proper EOD procedures, including check out procedures
* Regularly counsel and coach managers and other employees
* Entrusted with decision-making authority to discipline, suspend or discharge employees as appropriate.
* Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally
* Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally
* Lead and run a shift effectively and develop and train Operations Managers to do the same
* Conduct and determine regular managerial staff meetings and team member meetings
* Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers
* Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively
* Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book
* Train management/staff in all proper EOD procedures, including banking
* Utilize "time chit" method of daily employee performance review
* Ensure maintenance of a safe and harassment free workplace
* Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints
* Initiate and follow-up of phone call and email communications in a timely manner and as appropriate
Additional Responsibilities:
* Forecast and determine scheduling needs for the individual restaurant
* Prepare and post weekly work schedules, and ensure the schedule is implemented properly
* Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner
* Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary
* Accurately complete payroll, weekly, mid period and EOP administration work properly
* Effectively promote First Watch outside the restaurant
* Obtain and maintain safe food handler certifications
* Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner
* Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process
* Regularly channel communication up through the Director of Operations and Regional Vice President
* Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant
* Effectively plan and lead weekly manager meetings and monthly server meetings
* Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action
* Ensure compliance with federal, local, and state laws, company policies and procedures
Qualifications
* Staff/Budgetary Responsibilities:
The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. The General Manager will be responsible for revenue operations in excess of one million dollars.
Additional Requirements:
* A High School Diploma
* Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred
* Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred
* Must have completed Culinary and Food Expert (CAFÉ) training program
* Effective oral and written communication skills
* Regularly work 50-55 hours per week
* Must hold a valid driver's license and drive for company business as required
* Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties
* Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives
* Human Resources management skills in employee relations, recruiting and retention and employee recognition
* Ability to supervise and oversee employees in roles from entry level to mid-level management
* Ability to work with no supervision and prioritize all operations of the restaurant
* Ability to make difficult and quick decisions
* Advanced analytical and problem solving skills
* Excellent computer skills with emphasis on MS operating systems
* Exceptional organizational skills and attention to detail
* Strong communication, presentation and writing skills
* Ability to communicate effectively with all levels of management
* Ability to work well under pressure in a fast paced, dynamic environment
* Ability to multitask and prioritize effectively
* Ability to effectively manage teams as well as work effectively as part of a team
* Passion for providing excellent service and quality
Additional Physical Requirements:
* Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound
* Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.
* Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis
* Must be able to tolerate temporary exposure to extreme temperatures and temperature changes
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyRestaurant BOH Manager - Full Service - Charlotte, NC
Restaurant manager job in Charlotte, NC
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full service restaurant management position in Charlotte, NC
As a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$65K - $75K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
Restaurant Manager
Restaurant manager job in Charlotte, NC
Full-time Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
Be Authentic and Humble
Act with Integrity
Bring Good Energy
Achieve as a Team
Get Extraordinary Results
Inspire with Hospitality
ABOUT THE RESTAURANT MANAGER ROLE
The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.
TO BE SUCCESSFUL YOU MUST
Manage beverage ordering, pars, promotions, and cost control (COGs).
Conduct Bar Walks to audit wash lines, builds, and jigger use.
Maintain FOH inventory accuracy and support beverage P&L management.
Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
Oversee maintenance requests, invoicing, and vendor management through Service Channel.
Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
Lead first aid and safety equipment checks; participate in Safety Committee.
Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
Maintain backstock and condition of glassware, smallwares, and printed materials.
Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
Support hiring, scheduling, and development of service assistant and host teams.
Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership's absence.
WHY YOU'LL LOVE BEING A RESTAURANT MANAGER
Recognition and rewards for your hard work
Generous meal benefit program
Access to Medical, Dental and Vision Benefits
Mental wellness and life event management program
Fitness discount program
Telehealth services
401K with company match
Paid time off and earned paid sick time
Company provided Holidays off
Company paid life, accidental, and long-term disability benefits.
Paid Parental Leave up to four weeks when eligible.
Competitive base compensation and potential annual 20% bonus paid quarterly
Requirements
The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
Combined work experience and education will be considered in decisions.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe and Responsible Alcohol Service Certifications are required
Salary Description $60,000 to $70,000
Restaurant Catering Manager
Restaurant manager job in Charlotte, NC
Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut
Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations.
The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.
That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
Auto-ApplyRestaurant Manager
Restaurant manager job in Marvin, NC
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Restaurant Manager is responsible for overseeing the daily food and beverage service within the club's restaurant operations, ensuring a seamless and exceptional member experience. This role ensures that all food and beverage services are delivered in line with club standards, including service quality and safety compliance, while working to exceed member expectations. In this junior management position, the Restaurant Manager assists with the same meal-period oversight as the Restaurant Director but is more hands-on during low-volume periods, taking on direct service responsibilities when needed to maintain smooth operations.
Reporting Structure
* Reports to the Restaurant Director, Food & Beverage Director or Assistant Food & Beverage Director
Day to Day
* Maintain Invited service standards at high levels, following the Invited's service standards.
* Provide exceptional food and beverage service to members and guests, adhering to Invited's standards of service and excellence.
* Ensure member/guest orders are accurately executed and delivered promptly.
* Supervise service staff as directed to ensure consistent and high-quality service execution.
* Monitor the reservation book to stay informed about shift functions, special notes, and room setups.
* Oversee room setups to match reservations and event specifications; ensure cleanliness and readiness for upcoming service hours or events.
* Complete opening and closing procedures for breakfast, lunch, or dinner shifts, depending on schedule.
* Ensure daily side work and assignments are completed in line with service FOCUS expectations, maintaining orderly and sanitary work areas.
* Assist in the training and development of service staff, ensuring a well-trained team that upholds service excellence.
* Participate in and as directed, lead staff meetings, daily line-ups, weekly service training meetings, and special training sessions.
* Help implement various training programs to maintain a skilled staff and drive member satisfaction and retention.
* Maintain comprehensive knowledge of the a la carte menu, including daily features and specials not listed on the menu.
* Have clear knowledge of the club's liquor, beer, and wine offerings.
* Record any necessary information or tasks in the log to pass on to the next shift.
* Communicate with team members and supervisors about any updates, shifts, or special instructions to ensure smooth operations.
Additional Duties
* Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
* Follow all company, club, and department policies, procedures, and instructions.
* Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
* Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
* Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
* Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
* Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
* Support the overall efficiency of the team by collaborating and contributing to the club's goals.
About You
Required
* A high school diploma or equivalent.
* A minimum of 2 years of experience in the food and beverage industry, restaurant, or private club setting.
Preferred
* Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification.
* Completion of all food & beverage online training modules: Service Training, Host Training,
Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.
* Strong experience handling highly confidential material such as member and employee data.
* Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills.
Physical Requirements
* Must be able to stand, walk, and perform physical activities for extended periods.
* Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
* Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
* Able to lift, carry, push, and pull up to 100 lbs. occasionally.
* Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
* Computer
* Point of Sale
* Trays (2 - 60 lbs.)
* Bottle Opener
* Wine Tool
Work Schedule
* Attendance requirements for this position as outlined on the weekly schedule.
* Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
* Medical, dental, and vision coverage
* Life insurance
* Short-term and long-term disability insurance
* 401(k) retirement savings plan
* Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Auto-ApplyRestaurant Manager at State of Confusion Charlotte
Restaurant manager job in Charlotte, NC
Job Details CHARLOTTE, NC $50000.00 - $65000.00 Salary/year Description
Now searching for a Restaurant Manager for State of Confusion in Charlotte!
What you'll do as a State of Confusion Manager:
Oversight and execution of daily operations - Leading each shift with open eyes and ears
Assist the General Manager with the success of all programs and systems; MIT, Certified Trainers, Hourly hiring and training, Injury reporting
Support all FOH operations systems; order guides, quality control, food safety and sanitation, budget adherence, etc.
Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently
Maintain a safe working environment for Team Members and dining environment for Guests.
Ongoing professional development
Work with the General Manager to ensure all financials are on track, recorded accurately, and on time
Work with various administrative programs
What we're looking for in a State of Confusion Restaurant Manager
Minimum of 1 year management experience in an upscale casual dining restaurant
A degree in Hospitality Management, or similar, is preferred
You are good with numbers
You can coach and develop Team Members
Strong passion for hospitality and service
Knowledge of food and beverage preparation
Working knowledge of local and national health codes
Excellent communication
Must be able to stand for long periods of time
Must be able to lift up to 50 lbs.
What can we offer you?
Enjoy the benefits of a fast-paced, full-service environment
Advance your career with continual training and development
We promote from within!
Supportive team environment
Benefits:
Competitive Salary plus bonus opportunities
Paid Time Off
Health Insurance
Career growth with a growing company
Equal Opportunity Employer
Qualifications
What we're looking for in a Manager
• Minimum of 1-2 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• Ability to coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.
Restaurant Manager
Restaurant manager job in Charlotte, NC
Restaurant Manager - MGRRESTN
Department: Food & Beverage
Reports To: Director of F&B
An enterprising organization managing hospitality assets that deliver
unique, carefully curated guest experiences.
We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue.
Responsibilities:
Operations Management:
Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management.
Ensure adherence to all food safety, sanitation, and health regulations.
Maintain a clean, safe, and organized restaurant environment.
Monitor and control food and beverage costs.
Manage inventory and purchasing.
Customer Service:
Deliver exceptional customer service, ensuring guest satisfaction.
Handle guest complaints and resolve issues promptly and professionally.
Build and maintain strong relationships with guests.
Team Leadership:
Recruit, hire, and train restaurant staff.
Motivate and inspire the team to achieve high performance.
Foster a positive and collaborative work environment.
Conduct regular performance reviews and provide feedback.
Financial Performance:
Analyze financial reports to identify areas for improvement.
Develop and implement strategies to increase revenue and profitability.
Manage labor costs and control expenses.
Menu Development:
Assist in menu planning and development.
Ensure food quality and presentation standards are met.
Event Planning:
Coordinate and execute private dining events, banquets, and special occasions.
Qualifications:
Proven experience as a Restaurant Manager or similar role in a high-volume restaurant.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
Proficiency in POS systems and restaurant management software.
Ability to work flexible hours, including weekends and holidays.
Passion for the hospitality industry and a commitment to providing exceptional guest experiences.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Restaurant Manager
Restaurant manager job in Charlotte, NC
pay will be variable by location - See additional job details and benefits below The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders. This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership.
Job Requirements
* A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant
* Strong passion for culinary excellence, wine knowledge and guest service
* Proven ability to develop team
* Knowledge of systems, methods and processes that contribute to great execution
* Restaurant Managers receive competitive salary & quarterly bonus eligibility
* Eligibility for medical, dental, and vision benefits
* Company-paid Short-Term Disability and Life Insurance
* 2 weeks paid vacations and up to 5 flex days in your first year
* Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
* After one year of service
Company 401(k) with a match up to 120% on the first 6% of salary
Company paid Retirement Plus Benefits
Darden Employee Stock Purchase program
* Discount program for 1,000 of merchants
Restaurant Manager
Restaurant manager job in Charlotte, NC
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
Restaurant Manager
Restaurant manager job in Charlotte, NC
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are seeking an experienced Restaurant Manager to join our team at Fume Kitchen & Cocktails. As the Restaurant Manager, you will be responsible for the restaurants operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant.
Duties and Responsibilities:
Develop short and long-term goals and KPIs for the restaurant
Hire, train, and manage employees and conduct periodic performance reviews
Lead team in providing exceptional customer service
Create and maintain a food and beverage budget
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Develop and coordinate marketing efforts and community events
Qualifications:
High school diploma/GED
Previous restaurant management experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Restaurant Manager | Charlotte, NC
Restaurant manager job in Charlotte, NC
Job Description
We are seeking a dedicated and motivated Restaurant Manager to help lead the team at a Casual Steakhouse. As the Restaurant Manager, you will play a vital role in supporting the restaurant's operations, delivering exceptional service, and ensuring an outstanding dining experience for guests.
Responsibilities:
Provide exceptional customer service, ensuring that every guest has a positive and memorable dining experience. Respond to customer inquiries, concerns, and feedback in a professional and timely manner.
Assist the General Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the establishment.
Support and motivate the front-of-house and back-of-house teams, including hosts/hostesses, servers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
Assist in supervising and coordinating the activities of restaurant staff to ensure efficient workflow and adherence to quality and service standards. Provide guidance and coaching to enhance performance and address any issues or concerns.
Work with the General Manager to monitor inventory levels, conduct regular inventory counts, and place orders with suppliers as needed. Ensure proper storage and rotation of food and beverage items.
Maintain high standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established procedures.
Support initiatives to drive sales and upsell menu items.
Assist in cash handling procedures, including reconciling sales, and preparing daily deposits. Contribute to monitoring and controlling expenses to meet financial targets.
Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate and up-to-date records and documentation.
Job Benefits:
Competitive salary
Direct Deposit
401K
Comprehensive Health benefits
Paid time off (PTO)
Excellent room for growth and advancement
Employee Discounts
Qualifications:
Minimum three (3) years experience as a Restaurant Manager in a high-volume, casual dining restaurant.
Excellent customer service and interpersonal skills.
Strong organizational and multitasking abilities.
Leadership qualities with the ability to motivate and inspire a team.
Solid understanding of restaurant operations and service standards.
Proficiency in using POS systems and restaurant management software.
Basic knowledge of inventory management and cost control practices.
Ability to work in a fast-paced environment and handle pressure.
Flexibility to work evenings, weekends, and holidays as required.
If you are a detail-oriented and customer-focused professional with a passion for delivering exceptional service, we want to hear from you.
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Restaurant Manager
Restaurant manager job in Charlotte, NC
Position Overview: We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.
Key Responsibilities:
• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.
Qualifications:
• Minimum of 2 years' experience in restaurant management, preferably in a high-volume, service-focused environment.
• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Experience with modern reservation systems and familiarity with the local dining scene.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.** Preferred: Bilingual English and Spanish**
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What It's Like Working For RayDal Raydal Hospitality Group creates authentic dining experiences with the passion and focus that is attributed to cultural heritage. We strive to offer our guests fresh food and a memorable experience that represents the stories and homes of our staff.
Our work environment is fast-paced and focused, but the atmosphere is fun and light-hearted. We work hard and reward big for those willing to go through our system of training and advancement. There are as many opportunities at RHG as you are ready to dedicate yourself.
We promote those that show us they want to excel and are always excited to take part in our employee's career paths and goals. We also offer competitive salaries and benefits no matter your experience.
Come check us out below:
Three Amigos - Website | Instagram
La Caseta - Website | Instagram
Sabor Latin Street Grill - Website | Instagram
Saru - Website | Instagram
Beyond Amazing Donuts - Website | Instagram
Uptown Yolk - Website | Instagram
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