Food and Beverage Manager
Restaurant manager job in Miami Beach, FL
FOOD & BEVERAGE MANAGER
Full-Time | On-Site | Reports to: General Manager
The Food & Beverage Manager oversees all food and beverage operations across the property-including restaurant service, bars, poolside, beach operations, and event service-ensuring an elevated, seamless, and consistent guest experience. This role drives service standards, operational efficiency, team development, and financial performance in a boutique environment where hands-on leadership and multi-faceted execution are essential. The F&B Manager partners closely with the General Manager to uphold brand vision, maintain profitability, and ensure the highest level of service across all outlets.
KEY RESPONSIBILITIESService Excellence & Guest Experience
Ensure all outlets deliver refined, warm, and efficient service aligned with luxury standards.
Maintain consistent service quality across restaurant, pool, beach, and bar operations.
Monitor guest feedback, resolve issues promptly, and lead all service recovery efforts.
Oversee VIP amenities, special setups, and all property-wide F&B needs.
Drive a culture of hospitality, ensuring every guest interaction reflects the brand.
Operational Leadership
Direct daily operations for restaurant, bar, pool, and beach service.
Lead daily pre-shift meetings, product training, and service briefings.
Develop and enforce SOPs, ensuring consistent execution and continuous improvement.
Create and manage staff schedules, daily assignments, and labor alignment based on business needs.
Oversee opening/closing procedures and ensure operational readiness across all venues.
Pool & Beach Oversight
Manage all pool and beach attendants and service staff.
Ensure smooth operations: towel management, beach chairs, cabanas, and premium setups.
Maintain vendor relationships tied to pool/beach service.
Enforce safety standards, local compliance, and property guidelines.
Staff Management & Development
Recruit, hire, train, and develop high-performing F&B teams.
Conduct evaluations, performance coaching, and corrective action as necessary.
Foster a professional, motivated, service-driven team environment.
Partner with HR to ensure compliance with all guidelines, documentation, and training requirements.
Financial Management & Cost Control
Review daily sales performance and identify revenue opportunities.
Monitor beverage costs, inventory levels, and product utilization.
Maintain accurate par levels, purchasing controls, and vendor coordination.
Collaborate with the Executive Chef and GM on menu updates, pricing strategy, and product mix.
Manage labor effectively to meet service expectations and financial targets.
Events & Banquets
Support planning and execution of private events, buyouts, and group functions.
Coordinate staffing, bar setups, service flow, and event-specific requirements.
Ensure all event spaces are staged, serviced, and executed according to standards.
Leadership, Communication & Brand Standards
Act as an influential leader who drives accountability, transparency, and operational ownership.
Maintain open communication across departments to ensure cohesive service.
Work collaboratively with stakeholders to develop menu concepts, trainings, and improvements.
Identify guest needs proactively and implement structured action plans to elevate experience and mitigate risk.
QUALIFICATIONS
Minimum 3-5 years F&B leadership experience in hotels, resorts, or elevated lifestyle concepts.
Strong background managing high-volume, fast-paced service with luxury standards.
Experience with POS, OpenTable, Opera, and other hospitality technologies.
Proven ability to lead diverse teams, manage budgets, and achieve revenue/expense targets.
Knowledge of food and beverage trends, health and safety standards, and compliance requirements.
Hands-on, guest-oriented, and solutions-driven approach.
Bilingual (English/Spanish) preferred.
Must be available to work evenings, weekends, and holidays as needed.
General Manager
Restaurant manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
Sports Cards General Manager
Restaurant manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Kitchen Manager
Restaurant manager job in Fort Lauderdale, FL
Directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, plate presentation, portion and cost control and sanitation and cleanliness.
DUTIES & RESPONSIBILITIES:
* Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
* Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen personnel as appropriate.
* Provide orientation of company and department rules, policies and procedures and oversee training of new kitchen employees.
* Fill in where needed to ensure guest service standards and efficient operations.
* Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
* Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
* Work with restaurant managers to plan and price menu items. Establish portion sizes and prepare standard recipe cards for all new menu items.
* Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
* Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
* Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
* Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
* Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
* Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils.
* Responsible for training kitchen personnel in cleanliness and sanitation practices.
* Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas.
* Check and maintain proper food holding and refrigeration temperature control points.
* Provide safety training per training program, lifting and carrying objects and handling hazardous materials.
QUALIFICATIONS:
* A minimum of 2 to 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter.
* At least 6 months experience in a similar capacity.
* Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
* Be able to reach, bend, stoop and frequently lift up to 50 pounds.
* Be able to work in a standing position for long periods of time (up to 9 hours).
Director of Food and Nutrition
Restaurant manager job in Hialeah, FL
Job Description
The Director of Food and Nutrition is responsible for overseeing the operational, financial, and client service aspects of food and nutrition services within a healthcare and multi-retail environment. This role requires a focus on standardization, patient satisfaction, financial management, and leadership.
Key Responsibilities:
Standardize operating procedures related to expense management and operations for patient foodservice.
Manage large-scale food operations in both a healthcare setting and multi-retail environment.
Drive client engagement and patient satisfaction through effective service delivery.
Demonstrate strong financial acumen with success in handling the contract. Participate in department budget reviews with the SR VP of Operations to identify areas for improvement.
Keep the SR VP informed of issues impacting program costs, service capabilities, effectiveness, and efficiencies, including issues identified during Performance Improvement audits. Present findings and recommendations for improvement.
Meet with direct reports and support staff to review goals/objectives, address issues, and encourage open dialogue for process improvements. Review goals/objectives for the subsequent fiscal year.
Coach, counsel, interview, hire, train, appraise, and supervise staff, handling disciplinary actions as needed. Conduct meetings, huddles, and unit meetings to keep staff informed on key issues.
Ensure all HR processes and client requests are completed by deadlines.
Hold direct reports accountable for following Lemontree Healthcare and GRMC policies and procedures.
Maintain positive relationships with C-suite personnel, medical professionals, and vendors.
Ensure ongoing, effective quality improvement programs within the department, including food safety, sanitation, infection control, and foodborne illness management.
Oversee patient foodservice operations, ensuring tray assembly, delivery, and patient services are compliant, optimal, and efficient for high patient satisfaction.
Partner with dieticians and clinical managers to assess patient acuity and adapt foodservice plans.
Manage cafeteria operations and create events to promote sales and growth in the retail area.
Attend hospital meetings as required.
Demonstrate knowledge of HACCP guidelines and enforce compliance.
Maintain a safe working environment and minimize/eliminate workers' compensation claims by following safe working procedures.
Perform additional duties and responsibilities as assigned by the SR VP or client.
Qualifications & Requirements:
Education: Bachelor's degree or Associate's degree with equivalent work experience.
Management Experience: 7+ years in management roles.
Functional Experience: Knowledgeable in regulatory and sanitation practices within the foodservice industry.
Certifications/Licenses: ServSafe certification and OSHA General Industry Training required.
Benefits
Dental insurance
Vision insurance
Health Insurance
401k
Paid time-off
Paid holidays
Referral program
Lemontree Healthcare policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Lemontree are based solely upon relevant criteria, including an individual's capabilities, qualifications, training, experience, and suitability.
Director of Beverage
Restaurant manager job in Fort Lauderdale, FL
South Florida's beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room and most importantly a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic and polished hospitality enthusiasts eager for growth and stardom to join our team, and enjoy highly competitive wages, comprehensive benefits and a culture that honors and respects you.
We currently have an opportunity for a well-rounded and seasoned Bar Operations and Director of Beverage to join our Pier Sixty-Six Resort! Reporting to the Director of Food and Beverage, this role will be responsible for developing the Beverage operations with passion and creativity, ensuring exceptional five-star service. This individual will take the lead in project management, staff training and development of all Beverage Programs on property. In doing so, this individual will lead the efforts in recruiting, menu creation, creation of service standards and style and implementation of training, processes and standards to ensure the continued success of our Beverage Program. This role will require leading the General Managers of the Lobby Bar Windows on 66, the Coffee Shop Elate and Piertop Lounge, while managing the beverage program of Pier66 - including directing the GM's of the outlets to implement and follow up on the beverage program and needs
Responsibilities
Oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
Ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the bar operations.
Develops and implements strategies for any Bar that delivers products and services to exceed the needs and expectations of the brand's target customers and property employees and provides a return on investment.
Selection and development of talent management for our team.
Project manager for seasonal menu changes, in partnership with the Food and Beverage leadership team.
Controlling costs through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures, observing and making recommendations for improvement of facilities and equipment as required.
Highly visible in the bar operations, providing recognition, promoting good public relations and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.
A passion for ensuring you and the bar teams deliver the highest of standards consistently and ensuring exceptional service and attention to our guests. You should have a wealth of food and beverage leadership experience in luxury hotels and/or stand-alone restaurants/bars or restaurant groups, preferably have a minimum of 2 to 3 years' experience restaurants/bars in the same position, have a desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to our Bar experiences.
A desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to our Restaurant experiences.
This person is passionate and a motivated leader with the highest level of integrity and transparency, strategic, analytical, and strong business acumen, an eye for detail, a passion for service, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.
A solid knowledge of food & beverage, strong wine and liquor knowledge, creative, ambitious, and strong business acumen, work ethic and people-management skills.
Ensure that our standards, recipes, SOPs are following our rules and regulations.
Plan and oversee the monthly Beverage Inventory for Wine, Beer and Liquors. Delivering accurate and on-time counts and justification.
Overseeing the beverage program, including curating wine, beer, cocktail and non-alcoholic beverage selections, ensuring a diverse and high-quality offering. Following our corporate mandate and reviewing it with the Food & Beverage Director. Achieve 70% compliance on the mandates (or higher, if requested by corporate)
Develop and control all the bar teams on property to ensure the proper cleanliness, organization and accuracy toward the beverage regulation.
Developing and implementing strategies to maximize profitability through procurement, cost-control, pricing, and revenue, while maintaining quality standards.
Coordinate the selection, training, development, and evaluation of bar managers and sommeliers through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for beverage operations.
Key Responsibilities
Operational Development
Design and implement systems that improve day-to-day efficiency, service consistency, and accountability across bar operations
Standardize SOPs, side work systems, onboarding guides, and guest-facing service flows.
Curate menus with accurate pricing based on cost.
Partner with beverage supplier for the benefit of the hotel only, limiting any reward/gift without approval from Food and Beverage Director.
Plan and implement Menu changes (including Beverage mandate representation, costing, menu design, training, printing and POS set up) with the support of the General Managers.
Team & Training
Develop and deliver training programs that support team performance, brand standards, and cultural alignment.
Coach bar teams on performance, service delivery, and SOP adoption. Authoring new SOP's as needed.
Support multi-outlet onboarding and cross-training to ensure team flexibility and coverage.
Guest Experience & Programming
Collaborate with other Managers and Directors to create engaging, on-brand activations, rituals, and service enhancements.
Assist in creative direction for beverage and service programs that reflect the property's guest profile and values.
Evaluate guest feedback and implement experience-based improvements with a service-forward mindset.
Cross-Functional Collaboration
Liaise between Operations, Beverage, Culinary, Wellness, Marketing, and HR to ensure smooth rollout of initiatives.
Manage documentation and timelines for property-wide initiatives related to bar/beverage performance and brand programs.
Act as a key support partner during new concept development, pre-openings, or bar revitalizations.
Qualifications
Our Ideal Beverage Director candidate will have:
Excellent communication skills and a strong, innovative mindset.
The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business.
Extensive experience as a Beverage or Operations Manager is required.
Advanced level sommeliers with CMS or Level 3 with WSET is required.
Specific experience in bar inventory management with in-depth wine, beer and cocktail knowledge.
A strong understanding of operations, forecasting and budgets.
Ability to motivate and lead a team of professionals.
Applicants are required to have at least 2 to 3 years experience.
Must possess valid Food Handler's card.
Must possess valid TIPs certification.
Knowledge of Forbes service standards
Ability to work a flexible schedule that will include late evenings, weekends, and holidays.
Some travel is required for training, conferences and special events.
Advanced wine and spirit knowledge and service training
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program
Paid time off/sick time
Participation in a 401(k) plan with a company match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort
Auto-ApplyLounge - Pool Barback for Luxury Beach Resort
Restaurant manager job in Fort Lauderdale, FL
Ready to work and have fun on Fort Lauderdale Beach?
We are excited that you are considering joining Pelican Grand Beach Resort!
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a full-time Barback in our super cool O2K Lounge.
We are a very diverse team with a ton of personality! Come play with us!
The Barback will:
Maintain and clean bar and restaurant, stocking with necessary products to provide service to our guests. Support front-line service and bar staff to ensure timing and service standards are met.
The Barback will also:
Maintain appropriate stock levels of beverage supplies for bar, including: liquor, beer, wine, mixers, and garnishes.
Maintain adequate supplies of items such as clean linens, disposable supplies, silverware, glassware, dishes, or trays.
Clean and organize counters, shelves, walls, furniture or equipment in bar storage areas, food service areas or other areas of the restaurant.
Fill beverage or ice dispensers; maintain ice levels throughout shift.
Transfer supplies or equipment between storage and work areas, by hand or using hand trucks.
Put bar mats down during the day. Remove at end of day and take outside and clean.
Sweep or scrub floors.
Sort and remove trash, placing it in designated pickup areas.
Carry and unload dishes and other tableware to dish room for cleaning.
Respond appropriately to guest requests and communicate guest requests to manager, server or bartender as needed
Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks.
We offer the following
AWESOME
benefits:
401K (and 401K matching)
Paid Time Off
Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
HUGE employee discounts
Multiple parking options
One free meal during your shift
Many recognition programs
Incentive programs
Referral programs
Growth opportunities
Requirements
At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Our ideal candidate has these specific job knowledge, skills, abilities and must meet the following requirements:
1 year of service industry experience.
High School Graduate
Candidates must be able to work weekends and holidays.
Proven excellent customer service skills
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Assistant Restaurant Manager
Restaurant manager job in Fort Lauderdale, FL
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
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Assistant Restaurant Manager
Restaurant Manager Fort Lauderdale
Restaurant manager job in Fort Lauderdale, FL
*MANAGERS MAY BE ASKED TO WORK UP TO 30 MILES FROM THE RESTAURANT LOCATION YOU ARE CURRENTLY APPLYING TO*
HIRING MANAGERS
BIG BUCKS!
Flanigan's is the largest and most popular restaurant chain in South Florida. We are now adding more units and seeking experienced restaurant managers who want to grow and prosper with us. A beloved South Florida institution since 1959, the Flanigan's name is pretty much synonymous with excellence in Dade, Broward, and Palm Beach Counties. Join the legendary Flanigan's family.
Experienced and well skilled applicants are invited to email resumes. We will fast track qualified performers in both position and salary.
Responsibilities
Must communicate concerning all kitchen issues with management throughout the course of the day
Must read as well as write (in English) notes in the manager's daily log
Must attend weekly manager's meetings and monthly staff meetings
Must read the weekly memo
Must complete weekly/monthly employee evaluations
Must communicate with all m.o.d. when shift is completed
Must relate an accurate, honest report of all events both positive and negative
Must comply with all policies, rules and directions covered in manuals, memos, and meetings
Must attend the quarterly supervisor meetings
Qualifications
Must have current food management certification
Must possess and demonstrate an ownership mentality
Must have flexibility for scheduling. Flanigan's is open 365 days per year
Must be willing to transfer to a different geographical location
Must have a valid driver's license and reliable transportation
Vacations are scheduled between April and November only and must be taken or forfeited
Must be adept at ordering and formulating pars
Must have basic math skills, must be able to count currency and make change, use a calculator to add, subtract, multiply and divide
Must have basic computer skills
Must understand and facilitate proper health code standards
Must adhere to Flanigan's always hiring policy and conduct interviews in a timely fashion
Must issue written evaluations for positive and/or negative performance
Must be able to see, speak clearly, listen attentively, taste, and smell
Must be able to read and write English
Requires the ability to stand, and the mobility to move about, at a moderate pace, for up to (4) hours at length and the stamina to work fifty (50) to fifty-five (55) hours per week
Able to lift up to 50 lbs.
Must be able to bend, stoop, squat, or crawl
Must have the co-ordination necessary to operate kitchen equipment
Must adhere to Flanigan's policies for dress and grooming
Benefits
Competitive Starting Salary
Five (5) Day Work Week, with Two (2) Consecutive Days Off
Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
Health Insurance - Medical & Dental Programs Available
401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
Advancement Based on Performance Not Tenure
Personal Days
Free Shift Meals
Auto-ApplyKitchen Manager
Restaurant manager job in Pembroke Pines, FL
Role Purpose
To lead the BOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative southern inspired cuisine to be served at the highest quality, presentation, and flavor for Chicken + Beer resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen.
Duties and Responsibilities:
The Kitchen Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member
Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis
Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management
Will provide direction for all day-to-day operations in the kitchen
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Utilizes interpersonal and communication skills to lead, influence, and kitchen staff
Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives
Must complete periodic line checks for quality, efficiency, and standards
They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example
Oversees all BOH purchasing
Ensure proper purchasing, receiving and food storage standards in the kitchen
Reviews staffing levels to ensure that service, operational needs, and financial objectives are met.
Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation.
Ensures compliance with all food handling and sanitation standards including proper
Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards.
Reviews guest comments and other data to identify areas of improvement.
Ensure proper grooming and hygiene standards for all kitchen staffs.
Review and discuss daily food cost reports with key kitchen and management team members.
Review weekly and monthly schedules to meet forecast and budget.
Run daily BOH line-ups to ensure that the team is ready for the day
Able to perform additional duties as requested by management as and when required.
Qualification Requirements
4-year college degree preferred.
Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities.
Must be capable of performing all functions and meeting all qualification standards for all hourly positions.
Knowledge of P.O.S. system and the back-office systems to fulfill management functions.
Is quickly and decisively when needed based on the need and urgency of situation
Auto-ApplyRestaurant Manager- ZZ's Sushi Bar
Restaurant manager job in Miami Beach, FL
MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality!
RESPONSIBILITIES:
Work under the direction of the General Manager to manage daily operations of upscale dining restaurant
Schedule and appoint tasks and responsibilities to staff as directed by the GM
Ensure policies are upheld
Offer and inspire exemplary guest service
Other responsibilities to ensure ease of operations
REQUIREMENTS:
Minimum 1-3 years in a management role in the Restaurant/Hospitality Industry
Bachelor's degree in Hospitality Management, Business, or related field preferred
Culinary certificate or comparable experience working in culinary roles preferred
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team!
Must exemplify the highest standards in honesty, integrity, humility and leadership
BENEFITS:
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Banquet Manager
Restaurant manager job in Pompano Beach, FL
Lead coordinator for all event logistics with full responsibility for the proper preparation and execution of events.
Consult with Sales Directors on properties options related to the needs of the groups during the sales and detailing process (load-in scheduling, available property merch for welcome bags and pricing, available activities & pricing, food service options and pricing, floor layouts, event & meeting logistics, etc.).
Participate in planning of and preparation for in-house events and promotional groups initiated by Marketing & PR teams.
Create BEO & Banquet Checks as needed.
Lead wedding tastings as scheduled by Sales Directors (at least 2-months prior to event).
Schedule and lead BEO meetings 10 days prior to group arrival (standing Wednesday meetings).
Following BEO meeting, take on direct communication directly with group contacts to confirm details, make and last minute changes, and prepare property staff.
Manage Event Rentals and supply orders as needed by properties, including relaying invoices to Accounting.
Create internal service timeline, floor plan, and service materials for event catering team.
Manage/Confirm supply ordering. Order corporate group snacks/beverages, confirm bar ordering as needed with Senior F&B Manager. Ensure proper inventory management is in place with ordering of special products, receiving, product storage, and overall organization of in-house inventory.
Maintain/update event operation SOPs.
Coordinate and supervise pre-event set-up as needed with property teams (i.e. Maintenance).
Consult with Sales/Event Management on any contract, room list, or billing questions that arise while group is on-site.
Post all group charges in CiTY within 48hrs of event ending and finalize group billing with Director of Events.
Supervise load-in, rental deliveries, securing of liquor deliveries, and vendor arrivals.
Act as point of contact for vendors and group/primary during events/meetings.
Direct Event set-up. Ensure proper floor plan, set up AV needs, quality presentation of catering items, and overall décor.
Manage ambiance of event by walking around, surveying area from the guest perspective to ensure all guest spaces maintain appropriate atmosphere such as proper lighting, music volume, cleanliness, decorations (i.e. candles lit, plants looking healthy, etc.).
Lead pre-event stand up meetings with proactive communication to staff. Identify service plans, VIPs, timeline, and assign event preparation tasks to event staff.
Expedite catering service during event and supervise team execution.
Manage all in-house cash revenue and proper cash handling procedures. Make cash drops as directed by accounting.
Coordinate workflow to ensure a smooth-running operation.
Record any in-service changes to BEO for proper billing purposes.
Supervise event breakdown and close venue at end of event.
Report and post final event billing to Director of Events.
Assist team members as needed to promote a positive teamwork environment. All leaders are expected to perform any duty of their own employees. Leaders should be present on the floor and assisting their teams in all operational needs at peak service times.
Practice conscious knowledge of food allergies and safety in preparation.
Attend all scheduled meetings and training sessions.
Understand and practice all safety and security procedures, including Evacuation Procedures, Accident Reporting, Right to Know Law, Bloodborne Pathogen Procedures, Anti-Harassment, and Anti-Violence Policies.
Work effectively with other personnel in a positive, professional manner. Lead by example with professionalism and high standards of guest services and quality of work.
Work professionally with all third-party vendors and suppliers as a point of contact.
Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up. Communicate any elevated complaints that could not be resolved to the General Manager.
Communicate with other managers and staff in a positive, efficient, and friendly manner.
Flexibility to step into whatever role is needed to deliver exceptional service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
Demonstrate a team-focused attitude and encourage collaboration. Motivate and lead the team to accomplish tasks effectively.
Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
Attend meetings and training sessions as required.
Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
ESSENTIAL FUNCTIONS OF THE JOB:
Ability to remain standing for up to 10 hours
Ability to remain stationary in a desk/meeting environment for up to 8 hours
Ability to walk the property and grounds frequently
Ability to move up and down stairs regularly
Ability to move quickly based on guest needs
Ability to regularly move and lift up to 50 lbs.
Ability to use repetitive manual dexterity, such as writing, typing in orders, polishing, rolling silverware
Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift
Ability to visibly survey property areas clearly
Ability to view a digital computer/tablet screen
Ability to work outside seasonally in various weather for up to 8 hours.
Ability to communicate and exchange information effectively, often in a public/group setting
Ability to read, write, speak, and understand English
Ability to complete a satisfactory background check
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Ability to work flexible hours based on business needs including midweek and weekend days
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Perform other reasonable job duties as requested by Supervisors.
TECHNOLOGY AND EQUIPMENT USED:
Microsoft Office, including Outlook, Word, and Excel programs.
Computer and Printer
Point of Sale Software / Credit Card Processor
Time Keeping & Payroll Software
Multi-line Phone System
Scheduling Software
Basic Cleaning Chemicals & Tools (mop/bucket, broom, vacuum, sanitizer bucket)
CO2 Soda Fountain System
Refrigeration/Freezer Systems
Keg storage Systems
WORKING ENVIRONMENT:
Work will primarily take place in a hotel resort and restaurant environment, in both guest-facing and employee back of house areas.
Some seasonal exterior work with exposure to extreme temperatures and weather conditions.
Group and solo work.
Exposure to various hazardous chemicals, to be used only as instructed.
KEY SKILLS & EXPERIENCE REQUIRED:
2+ years professional restaurant leadership experience
1+ year banquet/events, catering, or sales experience, preferably in a high-end environment
High School diploma/GED
Able to complete a satisfactory background check
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and passion for event planning
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
Director of Food & Beverage
Restaurant manager job in Miami, FL
Job Description
SUMMARY DESCRIPTION:
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..
Responsible for coordinating, supervising, and directing all aspects of the Front of the House F&B operations while maintaining profitable, high-quality products and service levels. The Director of Food & Beverage is expected to market ideas to promote business, reduce team member turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality and guest satisfaction consistently high.
RESPONSIBILITIES AND AUTHORITIES:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes proper dress and when working.
Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations.
Be visible and interact with guests and team members to provide consistently high levels of quality service.
SPECIFIC DUTIES
Develop short-term financial and operational plans for the F&B Front of the house venues, which support the overall objectives of the F&B Front of the House operations of the hotel.
Schedule team members at proper staffing levels; watch labor cost daily to ensure efficiency in scheduling.
Ensure F&B Operations adheres to all standards as determined by brand.
Conduct daily pre-shift meetings to inform staff of events, reviews daily specials.
Review performance evaluations, recognize team members for outstanding services.
Coach, counsel, and discipline team members when necessary.
Monitor performance of the F&B Operations through analysis of guest feedback and financial reports; initiate corrective action, as necessary.
Inspect F&B Operations daily to ensure high quality guest service, cleanliness of all outlets and ensure that side work duties are completed.
Participate in monthly inventories. Initiate programs to reduce breakage and loss in China, Glass, and Silverware.
Create programs to increase sales through team member incentive plans and programs to increase guest satisfaction.
Maintain open lines of communication with all team members and departments.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. Communicate requests and complaints with other F&B managers.
Aggressively recruit and staff department using company hiring standards (i.e., screening forms, evaluations, and team interviews).
Conduct training classes regarding safety, security, department procedures and service guidelines.
Fulfill Manager-On-Duty shifts.
Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Encourage openness, problem solving and positive communications between team members by conducting productive monthly meetings.
Ensure all new team members attend new hire orientation.
Ensure ongoing training of team members by developing/maintaining structured training schedule and daily training.
Understand, implement, and monitor all sales promotions and encourage feedback from team members.
Prepare and submit all required reports in a timely manner.
Know and maintain safety and sanitation standards to provide team members and guests with a safe environment.
Ensure compliance of all local liquor laws and sanitation/safety regulations.
Assist in menu planning and preparation.
Ensure daily and weekly cleaning schedule and side work is maintained.
Assist with administrative duties such as budget process, P&L critique, forecast and payroll.
Provide responsible service of alcoholic beverages.
Ensure all team members review and successfully complete alcohol awareness certification program and Food handler safety training, as required by state.
Understand procedure for month end inventory, maintenance of perpetual log and bar pars. Order alcohol, receive, store, and maintain security of liquor inventories.
Ensure F&B equipment is well maintained by completing equipment checklist and work order procedures and conducting weekly inspections. Inform Engineering of any broken equipment immediately.
Assist Beverage Manager in control of beverage cost and adhere to brand specific standards.
Perform other duties as requested by management.
Attend meetings/training as required by management.
REQUIREMENTS:
High School diploma or GED certificate required, and equivalent work experience.
Minimum five (5) years of experience as Director of Food & Beverage or similar role. Previous department managerial experience in a hotel environment preferred.
Must be able to stay on your feet for 8 hours plus
Must work well in stressful, high-pressure situations and environments.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function
Must be able to convey information and ideas clearly with strong oral and written communication skills.
Must maintain complete confidentiality in regards to team member relations and any access to sensitive information or data.
Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic mathematical functions.
Knowledge:
Must have strong computer skills and financial knowledge required.
Certifications:
Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency.
Other certification as required by hotel.
ABOUT ARLO WYNWOOD
Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property.
Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape.
Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite.
To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists.
BENEFITS
Complimentary Parking
401k Match
Paid Holidays
Paid Time Off
Medical, Dental, Vision insurance
Free Meals
Tuition Reimbursement
Training & Development
Great opportunities for career growth.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Director of Food & Beverage - PS MIA
Restaurant manager job in Miami, FL
Director of Food & Beverage - PS MIA
Who We Are
PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel.
With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you've come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience.
Are you ready to be a part of something truly extraordinary? We're defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We're building a team of passionate, driven hospitality professionals who're excited to shape the future of luxury travel.
The Role: Director of Food & Beverage - PS MIA
This is a role for a leadership position at PS MIA. The Director of Food & Beverage will lead the Food & Beverage department to ensure flawless execution of all PS service and brand standards.
This position reports to the Managing Director PS MIA.
Responsibilities & Expectations
Provide strategic leadership and direction to the F&B Manager, Bar Supervisors, and kitchen team, ensuring the consistent implementation of food and beverage standards, service excellence, cleanliness, and alignment with PS brand standards across all F&B operations.
Provide strategic leadership with full P&L ownership, driving business growth, operational excellence, and long-term value creation.
Develop, coach, and empower a team of hospitality professionals to challenge the status quo.
Interview, select, train, supervise, coach, and discipline the staff for efficient operation.
Interacting with guests to get feedback on product quality and service levels.
Handle guest requests/complaints.
Lead the team in the development and creation of signature handcrafted cocktails, ensuring innovation, consistency, and alignment with brand standards.
Maintain the POS system and update product pricing.
Work together with the Managing Director and the Corporate Food and Beverage Director to organize special events.
Maintain communication with all employees to ensure customer service needs are met.
Move throughout PS; Salon and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Proactively identify areas of opportunity to set and maintain consistent property and company standards.
Clearly describe, assign, and delegate responsibility for the operation.
Develop, implement, and monitor schedules.
Effectively manage payroll to meet the needs of the business.
Ensure par stock levels are maintained.
Champion training and learning and development programs in partnership with Training and HR departments.
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
Lead and support the development of Standard Operating Procedures (SOPs) for all F&B activities.
Be a champion of our company values.
Requirements
At least 5 years of senior management experience with multiple ancillary departments.
Strong understanding of operational and financial aspects of F&B service.
Excellent communication and interpersonal skills.
Ability to lead and develop high-performing teams.
Passion for guest service and innovation in food and beverage offerings.
Demonstrates a friendly and outgoing personality with a positive attitude.
Ability to effectively manage multiple tasks in a fast-paced environment.
Strong organizational skills with the ability to prioritize and manage time efficiently.
Willingness to maintain a flexible work schedule, including weekends.
Full-Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Unlimited PTO.
Monthly health & wellness and cell phone reimbursement.
Paid training.
Parental benefits 100% paid for up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
This is a full-time, exempt position.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Auto-ApplyDirector of Food & Beverage
Restaurant manager job in Miami, FL
Job Title: Director of Food and Beverage
Department: Food & Beverage
Reports To: General Manager
FLSA Status: Exempt
The Food & Beverage Director is responsible for leading our food & beverage offerings including banqueting. Developing and implementing programs and offerings that are attractive, inviting, cost-effective, efficient, and meet the needs of our guests and staff. Develops and monitors the budget, forecasts, payroll, and legal aspects of the food and beverage department. Directly supervises the Executive Chef, Banquet Manager, and managers of all other outlets such as the snack bar.
RESPONSIBILITIES:
Ensure that all standard operating procedures for revenue and cost control are in place and consistently utilized.
Develop and manage budgets, forecast revenues and expenses, and generate financial reports.
Manage outside contractors and vendors. Responsible for negotiating all contracts.
Monitor, analyze, and control food and beverage costs and expenditures. Implement strategies to optimize profitability while maintaining quality.
Develop and implement policies and procedures for food and beverage departments.
Help develop an exciting beverage program including wine lists and bottle/beverage sales promotions.
Work closely with kitchen management to create innovative menus for all outlets and banquets.
Ensure excellent food and beverage experience for our guests. Regularly gather feedback to refine offerings.
Maintain appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
Ensure all operations adhere to health and safety, and legal standards including sanitation, energy management, preventive maintenance, etc. Maintain records of all inspections.
Conducts meetings with management team to ensure continuous improvement to quality and consistency.
Ensure all related permits, testing, employee training, certificates and legal documents are kept up to date.
Ensure the F&B POS system is implemented and fully utilized.
Hire, train and supervise subordinates.
Manage a team of professionals including setting objectives, standards, guidelines, policies and schedules and payroll.
QUALIFICATIONS:
5-7 years of experience in a food and beverage management role.
A robust knowledge of food and beverage offerings and current market trends
Ability to manage financial statements, cost control and develop and manage a budget.
Experience with pre-opening preferred.
Strong leadership skills, including the ability to manage a team and outside contractors.
Ability to work flexible hours, including evenings and weekends.
Strong computer skills, including knowledge of Microsoft Office and Food and Beverage POS systems.
EDUCATION:
A bachelor s degree in hospitality management or food and Beverage Management or equivalent experience.
LANGUAGE SKILLS:
Excellent verbal and written communication skills in English and Spanish (preferred)
REASONING ABILITY:
Strong problem-solving skills and attention to detail.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.
The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary.
This candidate for this position is an at-will employee and subject to termination with or without cause or notice.
Director of Food & Beverage - PS MIA
Restaurant manager job in Miami, FL
Job Description
Director of Food & Beverage - PS MIA
Who We Are
PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel.
With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you've come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience.
Are you ready to be a part of something truly extraordinary? We're defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We're building a team of passionate, driven hospitality professionals who're excited to shape the future of luxury travel.
The Role: Director of Food & Beverage - PS MIA
This is a role for a leadership position at PS MIA. The Director of Food & Beverage will lead the Food & Beverage department to ensure flawless execution of all PS service and brand standards.
This position reports to the Managing Director PS MIA.
Responsibilities & Expectations
Provide strategic leadership and direction to the F&B Manager, Bar Supervisors, and kitchen team, ensuring the consistent implementation of food and beverage standards, service excellence, cleanliness, and alignment with PS brand standards across all F&B operations.
Provide strategic leadership with full P&L ownership, driving business growth, operational excellence, and long-term value creation.
Develop, coach, and empower a team of hospitality professionals to challenge the status quo.
Interview, select, train, supervise, coach, and discipline the staff for efficient operation.
Interacting with guests to get feedback on product quality and service levels.
Handle guest requests/complaints.
Lead the team in the development and creation of signature handcrafted cocktails, ensuring innovation, consistency, and alignment with brand standards.
Maintain the POS system and update product pricing.
Work together with the Managing Director and the Corporate Food and Beverage Director to organize special events.
Maintain communication with all employees to ensure customer service needs are met.
Move throughout PS; Salon and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Proactively identify areas of opportunity to set and maintain consistent property and company standards.
Clearly describe, assign, and delegate responsibility for the operation.
Develop, implement, and monitor schedules.
Effectively manage payroll to meet the needs of the business.
Ensure par stock levels are maintained.
Champion training and learning and development programs in partnership with Training and HR departments.
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
Lead and support the development of Standard Operating Procedures (SOPs) for all F&B activities.
Be a champion of our company values.
Requirements
At least 5 years of senior management experience with multiple ancillary departments.
Strong understanding of operational and financial aspects of F&B service.
Excellent communication and interpersonal skills.
Ability to lead and develop high-performing teams.
Passion for guest service and innovation in food and beverage offerings.
Demonstrates a friendly and outgoing personality with a positive attitude.
Ability to effectively manage multiple tasks in a fast-paced environment.
Strong organizational skills with the ability to prioritize and manage time efficiently.
Willingness to maintain a flexible work schedule, including weekends.
Full-Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Unlimited PTO.
Monthly health & wellness and cell phone reimbursement.
Paid training.
Parental benefits 100% paid for up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
This is a full-time, exempt position.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Director of Food & Beverage
Restaurant manager job in Miami, FL
SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"…..
Responsible for coordinating, supervising, and directing all aspects of the Front of the House F&B operations while maintaining profitable, high-quality products and service levels. The Director of Food & Beverage is expected to market ideas to promote business, reduce team member turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality and guest satisfaction consistently high.
RESPONSIBILITIES AND AUTHORITIES:
* Approach all encounters with guests and team members in a friendly, service-oriented manner.
* Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes proper dress and when working.
* Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations.
* Be visible and interact with guests and team members to provide consistently high levels of quality service.
SPECIFIC DUTIES
* Develop short-term financial and operational plans for the F&B Front of the house venues, which support the overall objectives of the F&B Front of the House operations of the hotel.
* Schedule team members at proper staffing levels; watch labor cost daily to ensure efficiency in scheduling.
* Ensure F&B Operations adheres to all standards as determined by brand.
* Conduct daily pre-shift meetings to inform staff of events, reviews daily specials.
* Review performance evaluations, recognize team members for outstanding services.
* Coach, counsel, and discipline team members when necessary.
* Monitor performance of the F&B Operations through analysis of guest feedback and financial reports; initiate corrective action, as necessary.
* Inspect F&B Operations daily to ensure high quality guest service, cleanliness of all outlets and ensure that side work duties are completed.
* Participate in monthly inventories. Initiate programs to reduce breakage and loss in China, Glass, and Silverware.
* Create programs to increase sales through team member incentive plans and programs to increase guest satisfaction.
* Maintain open lines of communication with all team members and departments.
* Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. Communicate requests and complaints with other F&B managers.
* Aggressively recruit and staff department using company hiring standards (i.e., screening forms, evaluations, and team interviews).
* Conduct training classes regarding safety, security, department procedures and service guidelines.
* Fulfill Manager-On-Duty shifts.
* Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
* Encourage openness, problem solving and positive communications between team members by conducting productive monthly meetings.
* Ensure all new team members attend new hire orientation.
* Ensure ongoing training of team members by developing/maintaining structured training schedule and daily training.
* Understand, implement, and monitor all sales promotions and encourage feedback from team members.
* Prepare and submit all required reports in a timely manner.
* Know and maintain safety and sanitation standards to provide team members and guests with a safe environment.
* Ensure compliance of all local liquor laws and sanitation/safety regulations.
* Assist in menu planning and preparation.
* Ensure daily and weekly cleaning schedule and side work is maintained.
* Assist with administrative duties such as budget process, P&L critique, forecast and payroll.
* Provide responsible service of alcoholic beverages.
* Ensure all team members review and successfully complete alcohol awareness certification program and Food handler safety training, as required by state.
* Understand procedure for month end inventory, maintenance of perpetual log and bar pars. Order alcohol, receive, store, and maintain security of liquor inventories.
* Ensure F&B equipment is well maintained by completing equipment checklist and work order procedures and conducting weekly inspections. Inform Engineering of any broken equipment immediately.
* Assist Beverage Manager in control of beverage cost and adhere to brand specific standards.
* Perform other duties as requested by management.
* Attend meetings/training as required by management.
REQUIREMENTS:
* High School diploma or GED certificate required, and equivalent work experience.
* Minimum five (5) years of experience as Director of Food & Beverage or similar role. Previous department managerial experience in a hotel environment preferred.
* Must be able to stay on your feet for 8 hours plus
* Must work well in stressful, high-pressure situations and environments.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
* Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
* Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
* Must be able to prioritize departmental functions to meet due dates and deadlines.
* Must be able to work with and understand financial information and data, and basic arithmetic function
* Must be able to convey information and ideas clearly with strong oral and written communication skills.
* Must maintain complete confidentiality in regards to team member relations and any access to sensitive information or data.
* Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines.
* Must be able to work with and understand financial information and data, and basic mathematical functions.
Knowledge:
* Must have strong computer skills and financial knowledge required.
Certifications:
* Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency.
* Other certification as required by hotel.
ABOUT ARLO WYNWOOD
Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property.
Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape.
Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite.
To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists.
BENEFITS
* Complimentary Parking
* 401k Match
* Paid Holidays
* Paid Time Off
* Medical, Dental, Vision insurance
* Free Meals
* Tuition Reimbursement
* Training & Development
* Great opportunities for career growth.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
SENIOR CATERING MANAGER - FLORIDA ATLANTIC UNIVERSITY
Restaurant manager job in Boca Raton, FL
Job Description
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Filling every occasion with great food and service! We are currently seeking a dynamic and creative Senior Catering Manager for a high-volume and premiere catering department at Florida Atlantic University in stunning Boca Raton, FL! Our Senior Catering Manager will report up to our Campus Catering Director will play an intergral role in developing and driving catering solutions to meet our customer needs, while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP/Presidential dining occasions to galas, hosted both on-campus and off-campus. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.
Key Responsibilities:
Daily Operations
Supervision and Staff Development
Culinary Programs
Customer Service
Financial Management and Analysis
Special Events
Marketing and Sales
Preferred Qualifications:
A.S. or equivalent experience
General Hospitality knowledge and interest in sustainability and sustainable food practices
At least two years similar work experience
Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
Proficient with word processing and spread sheet applications.
Ability to write professional and efficient emails to clients and customers.
Possess the ability to meet Company specific uniform standards for this position.
Utilize all Personal Protective Equipment's per Company guidelines.
Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
This position oversees 4 managers as well as 10+ hourly associates, including catering and culinary personnel. They will also oversee temps for events.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences at Florida Atlantic University!
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1477436
Chartwells HE
SHARON MCNEELEY
[[req_classification]]
Banquet Manager
Restaurant manager job in Palm Beach Gardens, FL
Job DescriptionPOSITION OBJECTIVE
Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel connected to banquets.
ESSENTIAL JOB FUNCTIONS
Supervise all service staff, including the captains.
Ensure the success of all functions and guarantee the satisfaction of all clients.
Staffing of all functions by guidelines set.
Overseeing of payroll percentage for all banquet waiters and waitresses.
Responsible for food presentation in all function rooms.
Responsible for knowledge of number of guests served and correct billing for food and beverage to each group served.
Oversees the banquet kitchens and staff to ensure proper preparation and timeliness.
Responsible for maintaining a close count on all functions so that the kitchen staff does not over-plate banquet food.
Overseeing service during functions.
Correction of mistakes and implementation of new policies to improve service.
Responsible for the general appearance of all service personnel in uniform.
Handling all requests and / or additions to functions that are made by guests during their functions.
Ensure all changes, cancellations and additions made by the Catering / Conference Services Department prior to each function are carried out.
Responsible for final check of function rooms before opening them to guests with particular attention to lighting, floor coverage, table presentation and cleanliness.
Final checks made with kitchen, stewards and beverage manager.
Maintaining proper staffing guidelines and keeping the best possible payroll percentages.
Responsible for all banquet equipment and its condition.
Attendance at catering meeting, food and beverage meeting, and any staff and convention meeting.
Varied duties to be assigned by Director of Catering / Conference Services.
Banquet Sales solicitation, including outside sales calls, as time allows.
Responsible for continual training of the banquet employees.
Must possess management and strong interpersonal skills. Knowledge of labor cost control and scheduling.
Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
EDUCATION & EXPERIENCE
High School diploma or equivalent preferred. Two to four years of hotel banquet experience in a supervisory capacity required.
SKILLS AND ABILITIES
Language Skills: Excellent verbal and written communication skills.
Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively.
PHYSICAL DEMANDS
While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
WORK ENVIRONMENT
Work is generally performed in kitchen areas, banquet areas (indoor and outdoor), and various food and beverage venues with exposure to heat, fumes and steam.
Banquet Manager
Restaurant manager job in Pompano Beach, FL
* Lead coordinator for all event logistics with full responsibility for the proper preparation and execution of events. * Consult with Sales Directors on properties options related to the needs of the groups during the sales and detailing process (load-in scheduling, available property merch for welcome bags and pricing, available activities & pricing, food service options and pricing, floor layouts, event & meeting logistics, etc.).
* Participate in planning of and preparation for in-house events and promotional groups initiated by Marketing & PR teams.
* Create BEO & Banquet Checks as needed.
* Lead wedding tastings as scheduled by Sales Directors (at least 2-months prior to event).
* Schedule and lead BEO meetings 10 days prior to group arrival (standing Wednesday meetings).
* Following BEO meeting, take on direct communication directly with group contacts to confirm details, make and last minute changes, and prepare property staff.
* Manage Event Rentals and supply orders as needed by properties, including relaying invoices to Accounting.
* Create internal service timeline, floor plan, and service materials for event catering team.
* Manage/Confirm supply ordering. Order corporate group snacks/beverages, confirm bar ordering as needed with Senior F&B Manager. Ensure proper inventory management is in place with ordering of special products, receiving, product storage, and overall organization of in-house inventory.
* Maintain/update event operation SOPs.
* Coordinate and supervise pre-event set-up as needed with property teams (i.e. Maintenance).
* Consult with Sales/Event Management on any contract, room list, or billing questions that arise while group is on-site.
* Post all group charges in CiTY within 48hrs of event ending and finalize group billing with Director of Events.
* Supervise load-in, rental deliveries, securing of liquor deliveries, and vendor arrivals.
* Act as point of contact for vendors and group/primary during events/meetings.
* Direct Event set-up. Ensure proper floor plan, set up AV needs, quality presentation of catering items, and overall décor.
* Manage ambiance of event by walking around, surveying area from the guest perspective to ensure all guest spaces maintain appropriate atmosphere such as proper lighting, music volume, cleanliness, decorations (i.e. candles lit, plants looking healthy, etc.).
* Lead pre-event stand up meetings with proactive communication to staff. Identify service plans, VIPs, timeline, and assign event preparation tasks to event staff.
* Expedite catering service during event and supervise team execution.
* Manage all in-house cash revenue and proper cash handling procedures. Make cash drops as directed by accounting.
* Coordinate workflow to ensure a smooth-running operation.
* Record any in-service changes to BEO for proper billing purposes.
* Supervise event breakdown and close venue at end of event.
* Report and post final event billing to Director of Events.
* Assist team members as needed to promote a positive teamwork environment. All leaders are expected to perform any duty of their own employees. Leaders should be present on the floor and assisting their teams in all operational needs at peak service times.
* Practice conscious knowledge of food allergies and safety in preparation.
* Attend all scheduled meetings and training sessions.
* Understand and practice all safety and security procedures, including Evacuation Procedures, Accident Reporting, Right to Know Law, Bloodborne Pathogen Procedures, Anti-Harassment, and Anti-Violence Policies.
* Work effectively with other personnel in a positive, professional manner. Lead by example with professionalism and high standards of guest services and quality of work.
* Work professionally with all third-party vendors and suppliers as a point of contact.
* Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up. Communicate any elevated complaints that could not be resolved to the General Manager.
* Communicate with other managers and staff in a positive, efficient, and friendly manner.
* Flexibility to step into whatever role is needed to deliver exceptional service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
* Demonstrate a team-focused attitude and encourage collaboration. Motivate and lead the team to accomplish tasks effectively.
* Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
* Attend meetings and training sessions as required.
* Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
ESSENTIAL FUNCTIONS OF THE JOB:
* Ability to remain standing for up to 10 hours
* Ability to remain stationary in a desk/meeting environment for up to 8 hours
* Ability to walk the property and grounds frequently
* Ability to move up and down stairs regularly
* Ability to move quickly based on guest needs
* Ability to regularly move and lift up to 50 lbs.
* Ability to use repetitive manual dexterity, such as writing, typing in orders, polishing, rolling silverware
* Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift
* Ability to visibly survey property areas clearly
* Ability to view a digital computer/tablet screen
* Ability to work outside seasonally in various weather for up to 8 hours.
* Ability to communicate and exchange information effectively, often in a public/group setting
* Ability to read, write, speak, and understand English
* Ability to complete a satisfactory background check
* Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
* Ability to work flexible hours based on business needs including midweek and weekend days
* Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
* Perform other reasonable job duties as requested by Supervisors.
TECHNOLOGY AND EQUIPMENT USED:
* Microsoft Office, including Outlook, Word, and Excel programs.
* Computer and Printer
* Point of Sale Software / Credit Card Processor
* Time Keeping & Payroll Software
* Multi-line Phone System
* Scheduling Software
* Basic Cleaning Chemicals & Tools (mop/bucket, broom, vacuum, sanitizer bucket)
* CO2 Soda Fountain System
* Refrigeration/Freezer Systems
* Keg storage Systems
WORKING ENVIRONMENT:
* Work will primarily take place in a hotel resort and restaurant environment, in both guest-facing and employee back of house areas.
* Some seasonal exterior work with exposure to extreme temperatures and weather conditions.
* Group and solo work.
* Exposure to various hazardous chemicals, to be used only as instructed.
KEY SKILLS & EXPERIENCE REQUIRED:
* 2+ years professional restaurant leadership experience
* 1+ year banquet/events, catering, or sales experience, preferably in a high-end environment
* High School diploma/GED
* Able to complete a satisfactory background check
* Available and willing to work flexible hours based on business needs including weekdays and weekends.
* Demonstrates strong communication, organizational, and problem-solving skills.
* Expresses sincere enthusiasm for the role and passion for event planning
* Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.