Food & Beverage Director
Restaurant manager job in Traverse City, MI
Job Description: The Food & Beverage Director oversees all operations of the hotel's flagship restaurant, bar, banquets, and private events. This role ensures flawless service, financial performance, and brand excellence in alignment with luxury hotel standards. The F&B Director partners closely with the Chef de Cuisine and hotel leadership to deliver a world-class dining experience.
Reporting to: Hotel General Manager; dotted-line to Corporate Chef
Indicators of Success
Guest Satisfaction - consistently achieving or exceeding OpenTable/Revinate/NPS targets
Financial Performance - achievement of revenue targets and labor/COGs management goals
F&B department meets or exceeds benchmarks of Forbes 5-Star Standards
Leadership and Team Development - high staff retention & morale; anticipatory service culture
Job Duties:
Direct daily operations for Ă la carte, bar, banquets, and private dining.
Ensure all service consistently meets Delamar and Forbes Travel Guide standards.
Maintain floor presence to engage guests and anticipate needs.
Partner with the Chef de Cuisine for synchronized service and cuisine execution.
Lead pre-service briefings and service training.
Assist and manage budgets, forecasts, and P&L.
Implement cost control, labor optimization, and revenue-maximizing strategies.
Collaborate with sales and catering to drive banquet/private dining revenue.
Recruit, train, and mentor a top-performing front-of-house team.
Foster a culture of hospitality, accountability, and excellence.
Provide regular performance feedback and professional development.
Maintain compliance with hotel and labor standards.
Oversee execution of weddings, social events, and corporate functions.
Partner with sales & marketing to customize experiences for high-end clientele.
Ensure event operations meet luxury service standards while balancing restaurant service.
Required experience/Requirements:
5-7 years leadership in fine dining i.e. Michelin-starred or Forbes-rated level
Positive attitude and excellent communication skills
Strong knowledge of luxury service etiquette and fine wine
Proven ability to lead teams and achieve financial targets
Available to work on-call, shifts, after hours, over the weekend, and holidays.
Excellent people skills with the ability to train and motive staff.
Must be self-motivated and demonstrate effective time management skills.
Sommelier certification or advanced wine knowledge strongly preferred.
Restaurant Manager - Full Service Family Casual, Up to $65k + Bonus
Restaurant manager job in Gaylord, MI
Job Description
Inspire Teams | Elevate Service | Lead with Passion
Restaurant Manager
Status: Full-Time
Compensation: $55,000-$65,000 + Bonus Potential up to $25k per year (eligible for bonus every 4 weeks)
Benefits: Medical, Dental, Vision, Disability, meals, and 401(k) retirement plan offered
We're looking for an experienced and passionate Restaurant Manager to lead an established full-service restaurant in Gaylord, MI. This is an opportunity to take full ownership of front-of-house operations and drive success through great hospitality, team development, and operational excellence.
As Restaurant Manager, you'll lead the restaurant with confidence, ensure exceptional guest experiences, and create a positive, performance-driven culture. You'll be empowered to make a true impact-this is your restaurant to run.
What You'll Do
Lead daily restaurant operations with a hands-on, service-first approach
Ensure a consistent, outstanding guest experience through high hospitality standards
Hire, train, and develop front-of-house team members and leaders
Manage scheduling, labor control, and front-of-house performance metrics
Drive sales and profitability through creative initiatives and operational efficiencies
Maintain strong communication and collaboration across all departments
Oversee cash handling, safety, and compliance procedures
What You Bring
1-3+ years of leadership experience in a full-service restaurant or bar (full service Corporate Style Restaurants are preferred)
Strong interpersonal and communication skills
High standards for service and guest satisfaction
Proven ability to build and lead high-performing teams
A dedication to developing hourly & management Team Members
Organized, results-oriented, and calm under pressure
Experience with performance coaching and labor management
Seasoned with tasks such as P&L, food and labor cost, inventory management, staff development/training
Commitment to inclusion, mentorship, and professional growth
A passion for service and commitment to serving great food to our guests
Why You'll Love It
Competitive salary up to $65,000
First-year bonus potential up to $25,000
Up to 5 weeks of vacation each year based on tenure (eligible for 1st week after just 4 months)
Eligible for 2 weeks paid sick leave each year
Paid days off for Bereavement, Maternity, and Paternity leave
6th day pay for working over a 5-day workweek: Paid 1/5 of your weekly salary if needed to work an extra day
Closed on the 4 MAJOR HOLIDAYS; Easter, Thanksgiving, Christmas Eve, and Christmas day
Manager's uniforms are paid for by the company (Belts, shoes, shirts, pants, & hats)
Apply now to lead the charge in Gaylord! Join a team that invests in your growth, supports your career goals, and celebrates your wins.
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Kitchen Manager| Full Service Casual Dining
Restaurant manager job in Gaylord, MI
Job Description
Job Title: Restaurant Kitchen Manager
Salary: $55,000 - $65,000 (based on experience)
Bonus Potential: Up to $25,000 annually (eligible every 4 weeks)
Why Join Our Team?
We're seeking an experienced Kitchen Manager to join our leadership team at a full-service, family-friendly restaurant in Gaylord, MI. This is an exciting opportunity for a hands-on leader who is passionate about food quality, developing people, and creating a positive guest experience.
Our managers enjoy competitive pay, outstanding work-life balance, and one of the most generous benefits packages in the industry.
What We Offer:
Competitive salary ($55K-$65K based on experience)
Bonus potential up to $25K annually (eligible every 4 weeks)
Closed on Easter, Thanksgiving, Christmas Eve, and Christmas Day (paid days off)
Half-day schedule every other week (two 5-day weeks and two 4.5-day weeks per 4-week period)
6th day pay: earn 1/5 of weekly salary if scheduled for an additional day
Comprehensive benefits including Medical, Dental, Vision, Disability, Meals, and 401(k)
Up to 5 weeks paid vacation annually (first week eligible after 4 months)
2 weeks paid sick leave each year
Additional paid time off for Bereavement, Maternity, and Paternity leave
Company-paid uniforms (belts, shoes, shirts, pants & hats)
What We're Looking For:
2+ years of Full-Service Restaurant Management or Fast-Food General Manager experience
Strong ability to lead, train, and develop hourly team members
Passion for hospitality, food quality, and guest satisfaction
High standards for safety, cleanliness, and operational excellence
Apply Today!
If you're a motivated leader ready to make an impact, we'd love to connect with you. Submit your application today to take the next step in your hospitality management career!
As part of our streamlined recruiting process, we may contact you about positions that align with your experience or communicate via SMS text message. By submitting your application, you consent to communication via text message from Superior Talent Source.
Restaurant Manager
Restaurant manager job in Traverse City, MI
Replies within 24 hours Restaurant Manager: Want to join a winning team? Work for a very successful Company? Check us out! La Senorita Mexican Restaurant is composed of a team of fun, diverse, and hardworking individuals who live our "Why" of bettering people's lives.
We provide our Guests with a GREAT dining experience, in a high-performance culture where you can expect continuous growth, learning and opportunities. All team members are valued, recognized, and rewarded for results.
A LITTLE INFO ABOUT THE JOB:
The Restaurant Manager is responsible for leading department-level daily operations excellence for the assigned area of responsibility while supporting the broader operation as directed by the General Manager - including the selection, development and performance coaching of our amigos.
WHAT ARE THE PERKS?
Highly Competitive Compensation-Salary
Monthly Bonus (Upon Management Skills Completion)
Medical, dental, vision and life Insurance
401K with company match
5 day work week
Extensive Opportunities to GROW with the Company
Job Type: Full-time salary level position
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Ready to work in a fast-paced and fun environment?
La Senorita has been serving our community for over 40 years and doesn't plan to slow down any time soon. You can't beat serving up our Famous Margaritas and Wings while making money! Apply to be part of our extraordinary team today.
Auto-ApplyRestaurant Manager
Restaurant manager job in Traverse City, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
· Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
· Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
· Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
· Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
· Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
· Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
· Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
· Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
· Hospitality Management, or related field preferred.
· ServSafe or ANSI Certified Food Manager Certification.
· Minimum of 2 years of management experience within the QSR or hospitality industry.
· Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
· Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
· Excellent communication, interpersonal, and problem-solving skills.
· Allergen certification may be required, especially in states such as Illinois.
Benefits:
· Competitive salary commensurate with experience.
· Performance-based bonuses.
· Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Restaurant Manager
Restaurant manager job in Traverse City, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
Hospitality Management, or related field preferred.
ServSafe or ANSI Certified Food Manager Certification.
Minimum of 2 years of management experience within the QSR or hospitality industry.
Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
Excellent communication, interpersonal, and problem-solving skills.
Allergen certification may be required, especially in states such as Illinois.
Benefits:
Competitive salary commensurate with experience.
Performance-based bonuses.
Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Restaurant Manager
Restaurant manager job in Traverse City, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
· Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
· Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
· Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
· Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
· Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
· Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
· Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
· Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
· Hospitality Management, or related field preferred.
· ServSafe or ANSI Certified Food Manager Certification.
· Minimum of 2 years of management experience within the QSR or hospitality industry.
· Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
· Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
· Excellent communication, interpersonal, and problem-solving skills.
· Allergen certification may be required, especially in states such as Illinois.
Benefits:
· Competitive salary commensurate with experience.
· Performance-based bonuses.
· Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Restaurant Manager
Restaurant manager job in Traverse City, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
Hospitality Management, or related field preferred.
ServSafe or ANSI Certified Food Manager Certification.
Minimum of 2 years of management experience within the QSR or hospitality industry.
Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
Excellent communication, interpersonal, and problem-solving skills.
Allergen certification may be required, especially in states such as Illinois.
Benefits:
Competitive salary commensurate with experience.
Performance-based bonuses.
Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Restaurant Manager
Restaurant manager job in Traverse City, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
Hospitality Management, or related field preferred.
ServSafe or ANSI Certified Food Manager Certification.
Minimum of 2 years of management experience within the QSR or hospitality industry.
Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
Excellent communication, interpersonal, and problem-solving skills.
Allergen certification may be required, especially in states such as Illinois.
Benefits:
Competitive salary commensurate with experience.
Performance-based bonuses.
Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Kitchen Manager
Restaurant manager job in Kalkaska, MI
Job Description
Kitchen Manager
Independence Village of Traverse City
The Kitchen Manager is responsible for the successful management of all aspects of the culinary and dining department. Responsibilities include retail sales, special events planning, food costs and inventory control, safety and sanitation, and maintaining excellent resident, customer and employee satisfaction.
Required Experience for Kitchen Manager:
Minimum four years of industry and culinary management experience.
Upscale dining experience required.
Must demonstrates proven leadership abilities, commitment to customer service, and strong organization and time management skills.
Must have previous experience and proficient with menu development and pricing.
Must have experience in all Microsoft Office applications required.
Culinary labor, food and small ware financial management experience required.
Primary Responsibilities for Job Kitchen Manager:
Achieve 100% resident satisfaction through plate presentation and taste. The Executive Chef circulates dining rooms at meal times daily for resident feedback.
Establish presentation techniques and ensure quality standards.
Hire, coach, train, inspire and direct culinary staff. Maintain proper scheduling, employee reviews.
Develop Sous Chef and Lead Cook to take on additional leadership and management duties.
Directly responsible for food control, labor costs, menu engineering, recipe creation and standardization of recipe production to ensure consistency.
Ensure proper equipment operation/maintenance, proper safety and sanitation policies for followed in the work areas.
Oversee special catering events and offer culinary instruction and/or demonstrate culinary techniques.
Consistently maintains a positive attitude, which supports a team environment. Promotes positive public relations with residents, family members and guests.
Function as Manager on Duty as scheduled with site leadership team
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVHOT
Restaurant Manager
Restaurant manager job in Kingsley, MI
Job Description
Store Manager
Company: Empire Hospitality Group
Reports to: District Manager
Job Type: Full-time
Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.
Key Responsibilities:
· Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
· Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
· Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
· Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
· Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
· Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
· Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
· Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
Qualifications:
· Hospitality Management, or related field preferred.
· ServSafe or ANSI Certified Food Manager Certification.
· Minimum of 2 years of management experience within the QSR or hospitality industry.
· Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
· Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
· Excellent communication, interpersonal, and problem-solving skills.
· Allergen certification may be required, especially in states such as Illinois.
Benefits:
· Competitive salary commensurate with experience.
· Performance-based bonuses.
· Opportunities for career advancement and professional development.
Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey
Assistant General Manager
Restaurant manager job in Traverse City, MI
Job Description
We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.
We believe there's always an opportunity to experience play...another wall to climb, another game of
dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our
global presence allows friends and families to share in the experience and enjoy playfulness in many
different countries around the world in hopes to make the world a happier place!
We believe in celebrating play and accomplishments and the emotions felt as you experience free play
the Altitude way!
The Assistant General Manager will assist and execute all aspects of the park operation including, but
not limited to, guest services, food and beverage, training and operations. This individual will report
directly to the General Manager and work in tandem to reinforce operational and cultural standards.
KEY RESPONSIBILITIES
General
• Work with and support the General Manager; assume GM responsibilities in their absence
• Coach and develop a large and diverse team through clear written and verbal communication
• Manage all facets of the operation
• Handle guest's questions and concerns professionally and courteously
• Establish and uphold Altitude standards and compliance
• Oversee Altitude's defined processes around inventory and reporting responsibilities
• Track all spending and ensure it is accounted for and in accordance with the park's policies
• Develop the team by establishing profitability goals and rewarding positive behavior
People
• Recruit and hire talent
• Set and hold expectations of accountability with team, upholding brand standards
• Ensure execution of training programs to equip team to perform their job functions successfully
and deliver positive guest experiences
• Create a work environment that promotes staff retention levels
• Maintaining a comfortable work environment and recognizing the importance of conflict
resolution
• Assure staffing levels meet business needs, while taking into account team member well-being
• Maintain positive guest experience by using our SMILES philosophy
• Select and develop high-potential staff members to take on greater responsibility and/or
internal promotions into higher levels at the park or support center team opportunities
Sales
• Execute sales and marketing plans in collaboration with General Manager
• Manage the budget and business plan to meet or exceed planned financial performance, make
adjustments as necessary to adapt to changing situations
• Maintaining positive community relationships and participating in local events
• Promote membership sales
• Draft, communicate, track and hold departments accountable for individual goals
Guest Services
• Create an on-brand Altitude guest experience through superior operations
• Oversee cleanliness of park and responsible for audit/inspections
• Ensures compliance with all policies, standards and procedures
• Maintains high visibility in guest areas during peak times
• Walk through the park & check for cleanliness, maintenance of attractions and signage
• Seek out guest feedback and use for management and hourly team development
• Follow safety and incident reporting guidelines
QUALIFICATIONS AND SKILLS
• 2+ years of experience managing a team in an entertainment or food and beverage environment
• Food safety or alcohol certification required
• CPR/First Aid certification a plus
• Strong leadership qualities including organization and time management
• Able to recruit, motivate, develop, retain, and promote top talent through thoughtful leadership
and genuine concern for team member growth
• Workdays, nights, weekends, and holidays as required
• Operate in a fast-paced environment with constant distractions
• Lift and carry over 50 pounds regularly
• Achieve budgeted financial results in areas of responsibility
• Act as a mentor and lead by strong example
• Maintain a professional image
Background check will be required before hiring
Food Service Manager
Restaurant manager job in Gaylord, MI
Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.
Tasks & Responsibilities:
Completes and posts the staff work schedules.
Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
Communicates changes of food preparations formulas, standards, etc. to staff.
Supports local and national marketing initiatives.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Identifies and contacts prospective customers to promote sales.
Requirements
Prerequisites:
Education: High school graduate or equivalent, college degree preferred.
Experience: A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.
Physical:
Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 40 to 50 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Benefits:
Eligible 1st of the month, following 30 days from the date of promotion
Low deductible Insurance
Short Term Disability
Paid Life Insurance
Can buy extra coverage for self, spouse and children
Dental
Vision
General Manager
Restaurant manager job in Traverse City, MI
Job Description
General Manager
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time
Attracting and retaining top caliber employees.
Brand advocate for Victra
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
Developing and implementing sales tools and initiatives.
Maintaining the performance of your store by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow up.
Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69572 per year per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Restaurant General Manager- Tons of Growth! Up to $65,000
Restaurant manager job in Kalkaska, MI
Job Description
JOIN an INCREDIBLE TEAM WITH GROWTH OPPORTUNITY!
$55,000 - $65,000 + bonus
Paid vacation
Comprehensive benefits package
We are a growing franchise with upward mobility and are looking for a Restaurant General Manager to join our team in Kalkaska, MI. We are dedicated to achieving customer satisfaction as well as providing career opportunities for our team members. As our company continues to grow, we are looking for leaders who share our passion for achieving exceptional results. If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place.
Responsibilities:
The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention)
The Restaurant General Manager (RGM) leads the restaurant management team and oversees the financial controls, operations, people development, guest service and BKC compliance within the restaurant across all shifts
The Restaurant General Manager (RGM) should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant
This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers
This position interacts with restaurant team members, restaurant management, DM's, customers, members of the field operations team and outside vendors
Requirements:
High School Diploma or GED required; 2 years of college preferred
1-2 years of restaurant management experience
Strong understanding of P&L interpretation and management to influence profitability
Ability to prioritize and organize own and others' work and time to meet deadlines and objectives
Must be at least eighteen (18) years of age
Benefits:
A competitive salary of $55,000 - $65,000 (based on experience)
Performance-based bonuses
A comprehensive benefit package.
If this sounds like the perfect opportunity for you as a Restaurant General Manager in Kalkaska, MI then don't wait - apply today!
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.
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General Manager
Restaurant manager job in Traverse City, MI
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69572 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
General Manager 4 - Food
Restaurant manager job in Gaylord, MI
Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! The General Manager 4-Food position is located at Otsego Memorial Hospital in Gaylord, MI.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.
Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being IncentivesMay be eligible for a sign-on bonus What You'll Docreate and deliver innovative and enriching cafe experiences for patients, family and staff daily;have oversight of day-to-day operations; collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;deliver high quality food service; manages cash handling protocols & control procedures according to Sodexo policies;mentor, develop, and retain frontline staff;develop and maintain client and customer relationships.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave a background in food service or culinary management; proven ability to mentor, train, and coach frontline employees; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; have exceptional organization, attention to detail, and a self-starter mindset.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
General Manager
Restaurant manager job in Bendon, MI
General Manager Location: 4401 Michigan St., South Bend (Michigan St), IN, 46628 Now Hiring General Managers!! The General Manager will play the key role in the operation of our restaurants. The Restaurant General Manager has the overall responsibility for:
Directing the daily operations of a restaurant
Ensuring compliance with company standards in all areas of operation including: product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability
Ensuring that the highest quality products and services are delivered to each customer
Other duties as required or assigned
Individual must have minimum of six months Popeyes managerial experience or one year of General Manager experience with another concept or be recommended by his/her current Area Manager. The individual must have effective oral and written communication skills, the ability to calculate and analyze data, display effective leadership skills, and be able to effectively communicate with all levels. Must be able to interpret Profit and Loss Statements and be computer literate.
Catering Manager (Year-Round)
Restaurant manager job in Interlochen, MI
The Catering Manager oversees all aspects of the catering department, including planning, production, staffing, and execution of catered functions. This position ensures that every event from small meetings to large-scale functions is executed with excellence, reflecting ICA's standards of quality, service, and hospitality. The Catering Manager leads a team that delivers exceptional guest experiences while managing budgets, labor, and operational efficiency.
Essential Duties & Responsibilities:
Manage day to day catering operations from the initial catering request to event completion.
Meet with internal and external customers to assess catering needs and expectations.
Develop and maintain menus, banquet orders and pull sheets for all events.
Supervise event setup, service, and breakdown; ensure food presentation and service meet quality expectations.
Ensure all events are properly staffed, equipped, and executed according to ICA standards.
Coordinate with the Dining Director, Executive Chef, Food Safety Coordinator, and Office Manager to train, schedule, and supervise the catering team, including servers, kitchen team and support personnel.
Conduct pre-event briefings to ensure staff understand event flow, service expectations, and safety procedures.
Foster a positive, professional work environment that emphasizes teamwork, accountability, and customer service.
Monitor labor, food, and supply costs to meet financial goals.
Track and report on catering sales, expenses, and profitability.
Review invoices for accuracy.
Build and maintain positive relationships with internal departments, clients, and guests.
Handle client feedback and resolve issues promptly to ensure satisfaction and repeat business.
Maintain accurate records of events, menus, and customer communications.
Coordinate with the culinary team to ensure menu quality, accuracy, and portion control.
Ensure all catering operations comply with health, safety, and sanitation regulations.
Oversee inventory, equipment maintenance, and ordering of catering supplies.
Other duties as assigned
Catering Manager (Year-Round)
Restaurant manager job in Interlochen, MI
Job Description
The Catering Manager oversees all aspects of the catering department, including planning, production, staffing, and execution of catered functions. This position ensures that every event from small meetings to large-scale functions is executed with excellence, reflecting ICA's standards of quality, service, and hospitality. The Catering Manager leads a team that delivers exceptional guest experiences while managing budgets, labor, and operational efficiency.
Essential Duties & Responsibilities:
Manage day to day catering operations from the initial catering request to event completion.
Meet with internal and external customers to assess catering needs and expectations.
Develop and maintain menus, banquet orders and pull sheets for all events.
Supervise event setup, service, and breakdown; ensure food presentation and service meet quality expectations.
Ensure all events are properly staffed, equipped, and executed according to ICA standards.
Coordinate with the Dining Director, Executive Chef, Food Safety Coordinator, and Office Manager to train, schedule, and supervise the catering team, including servers, kitchen team and support personnel.
Conduct pre-event briefings to ensure staff understand event flow, service expectations, and safety procedures.
Foster a positive, professional work environment that emphasizes teamwork, accountability, and customer service.
Monitor labor, food, and supply costs to meet financial goals.
Track and report on catering sales, expenses, and profitability.
Review invoices for accuracy.
Build and maintain positive relationships with internal departments, clients, and guests.
Handle client feedback and resolve issues promptly to ensure satisfaction and repeat business.
Maintain accurate records of events, menus, and customer communications.
Coordinate with the culinary team to ensure menu quality, accuracy, and portion control.
Ensure all catering operations comply with health, safety, and sanitation regulations.
Oversee inventory, equipment maintenance, and ordering of catering supplies.
Other duties as assigned
Bachelor's degree in hospitality management, business administration, or related field preferred.
Minimum 3-5 years of experience in catering management or large-scale food service operations.
Proven experience managing teams and executing events of various sizes and complexity.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Financial acumen with experience managing budgets and costs.
Ability to multitask and perform under pressure in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as required by event schedule.
Valid driver's license and ability to meet campus driving requirements
Application Materials Required:
Resume
Cover Letter