Restaurant server vs customer service and serving

Differences between restaurant server and customer service and serving duties and responsibilities

Restaurant server example responsibilities.

• Demonstrate adequate culinary and Italian wine knowledge through suggestive selling.
• Input orders in micros and issue guest check for each order.
• Prepare the groceries for the customer in their request baggage handing.3.
• Maintain clean, sanitize FOH area and ensure health & safety and hygiene procedures and standards are meet.
• Work with operations manager in ordering and setting up all FOH systems need in opening a new restaurant.
• Provide thorough knowledge of the restaurant's menu to make recommendations or answer questions, and enter POS charges.
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Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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