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Restaurant server skills for your resume and career

Updated January 8, 2025
3 min read
Restaurant server example skills
Below we've compiled a list of the most critical restaurant server skills. We ranked the top skills for restaurant servers based on the percentage of resumes they appeared on. For example, 28.3% of restaurant server resumes contained wine as a skill. Continue reading to find out what skills a restaurant server needs to be successful in the workplace.

15 restaurant server skills for your resume and career

1. Wine

Here's how restaurant servers use wine:
  • Established and maintained excellent client relationships, often providing recommendations on wine and food combinations.
  • Worked for events such as Weddings, Golf Tournaments, Wine Tastings, and large parties up to 250 guests.

2. Exceptional Dining

Here's how restaurant servers use exceptional dining:
  • Focused on customer service and providing an exceptional dining experience.
  • Provided an exceptional dining experience in an upscale atmosphere.

3. Guest Satisfaction

Here's how restaurant servers use guest satisfaction:
  • Trained in hospitality guest relations, conflict resolution and guest satisfaction.
  • Ensured guest satisfaction at every step of their dining experience within the doors of every store I worked at.

4. Cleanliness

Here's how restaurant servers use cleanliness:
  • Maintained restaurant cleanliness and sanitation according to company guidelines and government standards.
  • Maintained housekeeping, cleanliness and organization on the restaurant floor

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how restaurant servers use pos:
  • Entered customer order information with proprietary point of sale (POS) software called Micros for in-person and take-out orders.
  • Take food orders Deliver room service Work on POS system Clean after end of shift Provide customer service Handle cash transactions

6. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how restaurant servers use food service:
  • Performed all service duties including order taking, food service, check cash-out and customer service.
  • Worked closely with other restaurant servers to ensure customers had a memorable food service experience.

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7. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how restaurant servers use beverage orders:
  • Suggest, sell and serve food and beverage orders in high volume, full-service restaurant while providing fine dining customer service standards
  • Write down and memorize guest food and beverage orders and properly enter orders into the computer for efficient kitchen preparation.

8. Exceptional Guest

Here's how restaurant servers use exceptional guest:
  • Delivered prompt service to ensure an exceptional guest experience3.
  • Promoted to Head Wait as it relates to providing exceptional guest and team service

9. Cash Handling

Here's how restaurant servers use cash handling:
  • Perform general prep Work Greeting/Serving customers Cash handling experience Maintain sanitation expectations
  • Exercised daily server duties such as hosting, taking order, cash handling, cleanings and serving food.

10. Food Preparation

Here's how restaurant servers use food preparation:
  • Follow standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Opened restaurant, food preparation, customer service, cashier, inventory and re-stocking of food and food products, cleaning.

11. Food Orders

Here's how restaurant servers use food orders:
  • Prepared food orders and accepted customer's payment utilizing an electronic cash register.
  • Provide quality customer service, take food orders from guests and deliver food and beverages to guests in a timely matter.

12. Fine Dining

Here's how restaurant servers use fine dining:
  • Provided optimal dining experience at a well-reputed fine dining establishment.
  • Secured customer satisfaction by guarantying a fine dining experience.

13. Alcoholic Beverages

Here's how restaurant servers use alcoholic beverages:
  • Provided fast-paced cocktail service requiring significant knowledge of alcoholic beverages and wines during specialty events and happy hour.
  • Checked customer identification for the legal serving of alcoholic beverages.

14. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how restaurant servers use customer service:
  • Managed store operations and administrative responsibilities to include scheduling, reports, inventory, budget requirements and customer service.
  • Communicate with customers and managers in a fast paced environment while working efficiently and providing excellent customer service.

15. Basic Math

Here's how restaurant servers use basic math:
  • Experienced with strong communications skills and basic mathematics abilities typically perform well during the Cracker Barrel hiring process.
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List of restaurant server skills to add to your resume

Restaurant server skills

The most important skills for a restaurant server resume and required skills for a restaurant server to have include:

  • Wine
  • Exceptional Dining
  • Guest Satisfaction
  • Cleanliness
  • POS
  • Food Service
  • Beverage Orders
  • Exceptional Guest
  • Cash Handling
  • Food Preparation
  • Food Orders
  • Fine Dining
  • Alcoholic Beverages
  • Customer Service
  • Basic Math
  • Culinary
  • BARS
  • Beverage Service
  • Guest Checks
  • Excellent Guest
  • Math
  • Reservations
  • Micros
  • Clean Tables
  • Food Handling
  • Menu Selections
  • Allergies
  • Room Service
  • Menu Knowledge
  • Financial Transactions
  • TIP
  • Bartending
  • Work Ethic
  • Drink Orders
  • Guest Orders
  • Hotel Guests
  • Greeting Guests
  • Seat Guests
  • Credit Card Transactions
  • Punctuality
  • Computer System
  • Customer Orders
  • Quality Customer Service
  • Sales Taxes
  • To-Go Orders
  • Guest Complaints
  • Private Dining
  • Cooking Methods
  • Upselling

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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