Restaurant supervisor job description

The incumbent in this position Supervises Team Members engaged in serving food in restaurants, and in maintaining cleanliness of food service areas and equipment by performing the following duties. The Restaurant Supervisor, as with all members of Monarch properties, provides excellent customer service to all Team Members, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. The incumbent shares in the Atlantis Casino Resort Spa support of the company's Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them. As part of the leadership team, role models the expected behaviors of service, positive attitude, cooperation and accountability. Engenders trust in others and develops credible relationships at all levels.
Responsibilities
• Trains Team Members in performance of duties.
• Responsible for making sure all policies and procedures are followed.
• Assigns and coordinates work of Team Members to promote efficiency of operations.
• Inspects kitchen and dining areas and utensils and equipment to ensure sanitary standards are met and are in proper working order.
• Keeps records such as amount and cost of meals served and hours worked by Team Members.
• Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
• Prepares work schedules/floor plans and evaluates work performance of Team Members.
• Prepare and administers coaching and counseling's to Team Members.
• Directs preparation of foods and beverages.
• Greet and communicate with Guests in a friendly and courteous manner.
• Resolve Guest complaints.
• Performs other incidental and related duties as required and assigned.
Qualifications
• 1 year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Ability to effectively present information in one-on-one and small group situations to Guest, clients, and other Team Members of the organization
• knowledge of MS Word processing software and MS Excel spreadsheet software
• Ability to identify and resolve problems in a timely manner
• Alcohol Awareness Certification
• Food Safety Certification
• Gaming Registration
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Looking for a career in the restaurant industry? Then, Chili's is the place to be! Our Certified Shift Leaders have restaurant experience and a desire to grow into management and beyond. We're looking for people who can make genuine connections with Team Members and Guests while helping our restaurants deliver great results.

This is a full-time position (50 hours per week).
Best You, Best Life:

Competitive base pay Health benefits 401(K) savings plan with company match Team Member Dining Program (100% off at Chili's) Bonus opportunities No-Cost GED and Associates Degrees through Best You EDU Tuition reimbursement PerkSpot discount program Wellbeing platform Brinker Family Fund (Employee Assistance Program) Ability to work a fair and balanced schedule that allows all Leaders to enjoy a quality of life outside of the restaurant Growth and Development opportunities to Manager, General Manager and beyond



Responsibilities



Assist in restaurant operations and conditions to ensure the quality of the product and Guest service and Hospitality Reviews documentation to assess the quality of restaurant operations Assists with the training of non-management employees Assigns duties and responsibilities to Team Members based upon work requirements Administer kitchen set up by creating prep sheets and station and cleaning duties Attend Manager and Certified Trainer meetings Perform basic register functions including voids, comps, discounts, other table maintenance Assist management in monitoring food and beverage preparation, receiving and storage Rectifies Guest complaints When needed, may perform the duties of a Server, Bartender, Host, Expediter, Line/Prep Cook or Dishwasher



About Us


Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.


About You



Dependable team player Leadership experience Thinks and acts quickly in a fast-paced, high-volume environment Great multitasking skills Adheres to all Responsible Alcohol Service standards and Alcohol Service Policy Adheres to Chili's Safety and Sanitation Standards and is Food Safety Certified

• Medical
• Dental
• Vision
• Life insurance
• A company-matched 401(k) plan
• Paid vacation time
• Professional growth opportunities

So, now that you've learned the who, what, where, and why, you may be wondering HOW ? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon!

ARE YOU A GOOD FIT FOR THIS HOSPITALITY AND CUSTOMER SERVICE POSITION?

We are looking for a Restaurant Supervisor / Food Services Management who is a self-starter who takes initiative and willingly accepts responsibility. Ask yourself: Are you analytical, organized, and calm under pressure? Are you always looking for results? Are you self-aware? Can you prioritize and delegate customer service and hospitality tasks effectively? Do you conduct yourself ethically and with integrity? Do you want to level up your food service and hospitality career in a positive and employee-centric environment? Do you want to work for a supportive franchise owner who cares about and supports your success ?

Did we just describe you? If so, please read on about this Restaurant Supervisor / Food Services Management career opportunity!

ABOUT BURGER KING

Every day, more than 11 million guests visit BURGER KING restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING is the second-largest fast-food hamburger chain in the world. The original HOME OF THE WHOPPER, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

In order to deliver such quality food that everyone loves, we hire quality team members who want to earn competitive pay, join an awesome team, and experience career growth!

WHAT WE NEED FROM YOU AS A RESTAURANT SUPERVISOR IN FOOD SERVICES MANAGEMENT

We rely on you as a smooth operator to ensure that guests receive excellent hospitality, quality food, and teams are efficient and productive. Whether you're responding to guest concerns and complaints or acting on your concern for cleanliness and safety, you work hard to build and maintain a great reputation for your location in the community. As you create an "employee-friendly," environment that is fun, clean, and safe you treat everyone with respect and dignity. You balance an exceptional ability to adjust to multiple demands and shifting priorities, you are a dependable source of strength and positivity and a great role model for your team. It's thanks to your ability to look for ways to improve and take any feedback seriously that you can be satisfied with the success of your teams and the great services provided for hungry guests!

• Must have previous food service leadership (preferably Quick Service)

If you meet these requirements and your interest is piqued, don't put it off. Apply for this customer service position today!