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Restaurant supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Restaurant supervisor example skills
Below we've compiled a list of the most critical restaurant supervisor skills. We ranked the top skills for restaurant supervisors based on the percentage of resumes they appeared on. For example, 13.6% of restaurant supervisor resumes contained cleanliness as a skill. Continue reading to find out what skills a restaurant supervisor needs to be successful in the workplace.

15 restaurant supervisor skills for your resume and career

1. Cleanliness

Here's how restaurant supervisors use cleanliness:
  • Maintain cleanliness and organization in the Dining Room according to established standards of sanitation.
  • Implemented a daily inspection of restaurant cleanliness.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how restaurant supervisors use customer service:
  • Managed and coordinated the overall restaurant operations, including customer service, inventory and marketing.
  • Established myself as an enthusiastic and diplomatic team player in a demanding customer service environment.

3. Restaurant Operations

Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.

Here's how restaurant supervisors use restaurant operations:
  • Assisted general manager with daily restaurant operations, including: inventory control, ordering and ensuring daily production pars were completed.
  • Superintended day-to-day restaurant operations: customer satisfaction, server scheduling, bulk purchasing, accounting/record keeping, etc.

4. Guest Service

Here's how restaurant supervisors use guest service:
  • Maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.
  • Involved in the restaurant's re-branding, brought in to organize service model to offer more personalized guest service and retention.

5. Culinary

Here's how restaurant supervisors use culinary:
  • Organized all culinary menu items including, plated dinners, buffets, coffee breaks, and beverage stations.
  • Attended culinary exhibitions and educational seminars to stay abreast of the development in the food and beverage industry.

6. Wine

Here's how restaurant supervisors use wine:
  • Coordinated wine selection and cash management
  • Organized and held tastings with liquor and wine representatives to create new cocktails and add new wines.

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7. Guest Satisfaction

Here's how restaurant supervisors use guest satisfaction:
  • Ensured hotel guest satisfaction by establishing a friendly relationship with customers.
  • Maximized guest satisfaction while maintaining quality standards and optimum profitability.

8. Cash Handling

Here's how restaurant supervisors use cash handling:
  • Cash handling and recording, Keeping accurate statistical information and records
  • Administered and managed cash handling responsibilities.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how restaurant supervisors use pos:
  • Operated POS system as well as process gift cards, memberships, and cash, credit, and debit cards regularly.
  • Assisted in cashiering and Point of Sail (POS) systems procedures during busy hours.

10. Reservations

Here's how restaurant supervisors use reservations:
  • Maintained reservations oversaw restaurant activities and dealt with all aspects of dining room management.
  • Ensured that reservations and required seating arrangements are correct.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how restaurant supervisors use payroll:
  • Assisted management through self-taught restaurant budgeting and employee payroll, eventually taking both over completely.
  • Utilize Profitability Report/Payroll to track sales and payroll daily.

12. Food Handling

Here's how restaurant supervisors use food handling:
  • Trained newly hired personnel in safety procedures, standards of etiquette, & proper food handling
  • Instructed staff on proper food handling standards; restaurants received A grade from DOH.

13. Exceptional Guest

Here's how restaurant supervisors use exceptional guest:
  • Focused on ensuring an exceptional guest experience.
  • Ensured exceptional guest and employee satisfaction through planning, training, and great communication.

14. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how restaurant supervisors use food service:
  • Supervised the overall performance of food service facility and kitchen operations.
  • Instruct Food Service Workers in proper methods and technique of serving food and cleaning the facility.

15. Beverage Service

Here's how restaurant supervisors use beverage service:
  • Schedule periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
  • Oversee the dining area; supervise food and beverage service staff in accordance with operating policies.
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List of restaurant supervisor skills to add to your resume

Restaurant supervisor skills

The most important skills for a restaurant supervisor resume and required skills for a restaurant supervisor to have include:

  • Cleanliness
  • Customer Service
  • Restaurant Operations
  • Guest Service
  • Culinary
  • Wine
  • Guest Satisfaction
  • Cash Handling
  • POS
  • Reservations
  • Payroll
  • Food Handling
  • Exceptional Guest
  • Food Service
  • Beverage Service
  • Food Safety
  • Room Service
  • Basic Math
  • Product Quality
  • Food Preparation
  • Guest Complaints
  • Fine Dining
  • Safety Procedures
  • Guest Relations
  • BARS
  • Inventory Control
  • Excellent Guest
  • Cost Control
  • Beverage Outlets
  • Strong Customer Service
  • Work Ethic
  • Ongoing Development
  • Sanitation Standards
  • Beverage Management
  • Micros
  • Customer Complaints
  • Marriott
  • Bartending
  • Cash Control
  • Labor Costs
  • Seat Guests
  • Quality Food
  • Sales Reports
  • Disciplinary Actions
  • Performance Reviews
  • Food Presentation

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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