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Restoration technician skills for your resume and career

Updated January 8, 2025
2 min read
Restoration technician example skills
Below we've compiled a list of the most critical restoration technician skills. We ranked the top skills for restoration technicians based on the percentage of resumes they appeared on. For example, 12.2% of restoration technician resumes contained customer service as a skill. Continue reading to find out what skills a restoration technician needs to be successful in the workplace.

15 restoration technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how restoration technicians use customer service:
  • Communicate effectively with supervisor, co-workers, and customers to provide excellent customer service.
  • Provided excellent customer service for company specializing in restoring damaged electronics.

2. Work Ethic

Here's how restoration technicians use work ethic:
  • Promoted quickly within restoration organization based on exceptional work ethic.
  • Maintained records accordingly, handled customers and maintained good work ethics and communications with customers.

3. Demolition

Here's how restoration technicians use demolition:
  • Supervised the areas of demolition and renovation to ensure quality control was established and maintained above satisfactory level.
  • Set up containment walls to contain contaminated areas Demolition all contaminated areas of property.

4. Extraction

Here's how restoration technicians use extraction:
  • Fire and Water Restoration TechExtracting water from flooded structures using commercial extraction equipment.
  • Operated water extraction, dehumidifying & desiccant equipment to complete the restoration process.

5. Hand Tools

Here's how restoration technicians use hand tools:
  • Clean and disinfect air ducts, vents, and furnace using special equipment, power tools, and hand tools.
  • Cleaned chimneys, flues, and connecting pipes, using power and hand tools.

6. Mold Remediation

Here's how restoration technicians use mold remediation:
  • Performed water mitigation and mold remediation under direction of the owner and general contractor.
  • Follow proper procedures for efficient water mitigation and mold remediation.

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7. Water Extraction

Here's how restoration technicians use water extraction:
  • Performed on-site production services including water extraction/fire cleanup and Mold Mitigation, pack-outs and inventoried Customer Contents.
  • Performed water extractions and packed out contents to be restored or refurbished.

8. Demo

Flooring demolition needs a particular set of skills and tools to be done properly, like any other big home improvement project. It involves the demolition and removal of the flooring surface, such as tile, wood, carpet, or laminate. And then, removing of thinset or mortar under the floor. Crushing the concrete subfloor to make it stable and sturdy. And finally, cleaning up all trash and dirt generated during the process.

Here's how restoration technicians use demo:
  • Job Description: Assess damage to dwelling and place equipment as needed, demo as needed.
  • Set equipment monitor the drying did the demo plus the clean up.

9. Plumbing

Here's how restoration technicians use plumbing:
  • Develop custom plumbing and install air conditioning systems (certified Freon handler).
  • Assisted with basic household construction, wiring and plumbing.

10. IICRC

Here's how restoration technicians use iicrc:
  • Lead Fire Restoration Technician used IICRC protocols cleaning homes damaged by fires to include all the contents within the structure.
  • Take care of customers and abide by company policies as well as through the IICRC(Clean Trust).

11. Good Communication

Here's how restoration technicians use good communication:
  • Help fellow employees succeed in their jobs by using good communication and complying to all safety mandates.
  • Need to have good communication skills and listening skills when communicating with a customer.

12. Sketch

Here's how restoration technicians use sketch:
  • Map and sketch floor plans and calculate equipment needed per space.
  • Sketch of job site showing placement of equipment.

13. Ladders

Here's how restoration technicians use ladders:
  • Powerwashed highrise building using swingstaging, ariel lifts and ladders.
  • Set ladders, scaffolds and hoist in place for taking supplies to roof.

14. Water Mitigation

Here's how restoration technicians use water mitigation:
  • Performed emergency response water mitigation removal services on a daily basis.
  • Performed water mitigation on residential and commercial buildings.

15. Air Ducts

Air ducts refer to the tubes that connect an HVAC system with air vents throughout a house. As long as the air ducts remain clear and clean, the air circulating throughout the home is healthy and safe.

Here's how restoration technicians use air ducts:
  • Utilize specialized equipment to effectively clean carpet, furniture, tile, air ducts, and perform flood restoration.
  • Refurbish Air Ducts, Trunk Lines, and A/C Units at customer's request.
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List of restoration technician skills to add to your resume

Restoration technician skills

The most important skills for a restoration technician resume and required skills for a restoration technician to have include:

  • Customer Service
  • Work Ethic
  • Demolition
  • Extraction
  • Hand Tools
  • Mold Remediation
  • Water Extraction
  • Demo
  • Plumbing
  • IICRC
  • Good Communication
  • Sketch
  • Ladders
  • Water Mitigation
  • Air Ducts
  • Dehumidifiers
  • Mowing
  • WRT
  • Emergency Response
  • GPS
  • Restoration Services
  • Safety Procedures
  • Upholstery
  • Restoration Projects
  • Emergency Services
  • Plant Identification
  • Native Plants
  • Mold Damage
  • PPE
  • Xactimate
  • HVAC
  • Blowers
  • Water Loss
  • Commercial Cleaning
  • Hazardous Materials
  • Air Movers
  • Water Damage Restoration
  • Hepa
  • Restoration Process
  • Mold Removal
  • Natural Disasters
  • GIS
  • Excess Water
  • Emergency Calls
  • Commercial Buildings

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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