What does a restoration technician do?
Restoration technicians give support to the victims of floods, fires, and other disasters by helping them to restore their homes. The technicians assess what can be saved, install new materials, and clean damaged properties. They are responsible for answering complaints, explaining job specifications, performing other customer service duties. Additionally, they adhere to personal safety standards by wearing the appropriate protective gear and using the right equipment. These technicians must have the ability to use hand tools, be physically fit, and have strong communication and listening skills.
Restoration technician responsibilities
Here are examples of responsibilities from real restoration technician resumes:
- Help manage the housing development; keeping it clean, in compliance with OSHA laws, and state safety laws.
- Assist in monitoring plant health and growth status of plantings within restoration projects using handheld GPS units and qualitative descriptions.
- Gain experience with containment of impact areas and the setup of equipment such as air movers, dehumidifiers and air scrubbers.
- Water extraction and removal of water damage materials.
- Operate water extraction, dehumidifying & desiccant equipment to complete the restoration process.
- Mold mitigation, water damage restoration and demolition, carpet and upholstery cleaning, sewage cleanup and decontamination.
- Work on MSA, Draeger, and Scott SCBA Air-Paks.
- Receive WRT and MRT certifications.
- Assist with basic household construction, wiring and plumbing.
- Perform the applied structural drying per the IICRC standards.
- Secure jobs and perform structural drying per the IICRC standards.
- Powerwash highrise building using swingstaging, ariel lifts and ladders.
- Rig up, commission/decommission, and rig down flare safely.
- Sketch work areas to document moisture levels and changes over time.
- Map and sketch floor plans and calculate equipment need per space.
Restoration technician skills and personality traits
We calculated that 12% of Restoration Technicians are proficient in Customer Service, Work Ethic, and Demolition. They’re also known for soft skills such as Communication skills, Problem-solving skills, and Reading skills.
We break down the percentage of Restoration Technicians that have these skills listed on their resume here:
- Customer Service, 12%
Communicate effectively with supervisor, co-workers, and customers to provide excellent customer service.
- Work Ethic, 10%
Promoted quickly within restoration organization based on exceptional work ethic.
- Demolition, 10%
Supervised the areas of demolition and renovation to ensure quality control was established and maintained above satisfactory level.
- Extraction, 8%
Fire and Water Restoration TechExtracting water from flooded structures using commercial extraction equipment.
- Hand Tools, 5%
Clean and disinfect air ducts, vents, and furnace using special equipment, power tools, and hand tools.
- Mold Remediation, 5%
Performed water mitigation and mold remediation under direction of the owner and general contractor.
"customer service," "work ethic," and "demolition" are among the most common skills that restoration technicians use at work. You can find even more restoration technician responsibilities below, including:
The three companies that hire the most restoration technicians are:
- Servpro141 restoration technicians jobs
- Roto120 restoration technicians jobs
- ServiceMaster74 restoration technicians jobs
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Compare different restoration technicians
Restoration technician vs. Environmentalist
Environmental health aides are central personnel who, as supervised by heads and managers, perform hands-on experiments on samples from different locations. They prepare reports on their observations, emphasizing the concerns that need immediate attention. They ensure that staff follows safety standards and maintains sterility and cleanliness of facilities and equipment used. They monitor sewage and disposal areas for strict compliance with environmental standards and test samples for the presence of probable new emerging contaminants.
There are some key differences in the responsibilities of each position. For example, restoration technician responsibilities require skills like "customer service," "work ethic," "demolition," and "strong work ethic." Meanwhile a typical environmentalist has skills in areas such as "patient rooms," "wet mops," "polishers," and "cleanliness." This difference in skills reveals the differences in what each career does.
Environmentalists tend to reach higher levels of education than restoration technicians. In fact, environmentalists are 7.7% more likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Restoration technician vs. Environmental engineering aide
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that restoration technician responsibilities requires skills like "customer service," "work ethic," "demolition," and "strong work ethic." But an environmental engineering aide might use other skills in their typical duties, such as, "hazardous waste," "powerpoint," "cost estimates," and "as400."
In general, environmental engineering aides achieve similar levels of education than restoration technicians. They're 4.8% more likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Restoration technician vs. Environmental health aide
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a restoration technician is likely to be skilled in "work ethic," "demolition," "strong work ethic," and "extraction," while a typical environmental health aide is skilled in "patients," "environmental services," "patient care," and "cleanliness."
When it comes to education, environmental health aides tend to earn similar degree levels compared to restoration technicians. In fact, they're 0.9% less likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.Restoration technician vs. Environmental engineering technician
Types of restoration technician
Updated January 8, 2025
