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Become A Retail Banker

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Working As A Retail Banker

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Evaluating Information to Determine Compliance with Standards
  • Getting Information
  • Processing Information
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $74,000

    Average Salary

What Does A Retail Banker Do

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Compute bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks give administrative and clerical support in financial settings. Their specific job duties vary by specialty and by setting.

Billing and posting clerks calculate charges, develop bills, and prepare them to be mailed to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to compute fees or charges due. They also contact customers to get or give account information.

Gaming cage workers work in casinos and other gaming establishments. The “cage” in which they work is the central depository for money and gaming chips. Gaming cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions in order to balance books.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They ensure that employees are paid on time and that their paychecks are accurate.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. They handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the purchaser’s specifications.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and keeping records of daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers evaluate customers’ computerized credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers call or write credit departments of business and service establishments to get information about applicants’ credit standing.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to ensure that all questions have been answered. They also notify insurance agents and accounting departments of policy cancellations or changes.

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How To Become A Retail Banker

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.

Advancement

Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Retail Banker Career Paths

Retail Banker
Personal Banker Loan Officer Account Executive
Regional Accounts Manager
8 Yearsyrs
Personal Banker Account Executive Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Personal Banker Account Executive Store Manager
Market Manager
7 Yearsyrs
Member Service Representative Loan Officer Credit Analyst
Credit Manager
5 Yearsyrs
Member Service Representative Specialist Credit Analyst
Relationship Manager
6 Yearsyrs
Member Service Representative Specialist Customer Service Supervisor
Call Center Manager
6 Yearsyrs
Service Representative Executive Assistant Account Manager
Commercial Account Manager
8 Yearsyrs
Service Representative Executive Assistant Assistant Property Manager
Assistant Community Manager
5 Yearsyrs
Service Representative Administrator Branch Manager
Business Development Officer
7 Yearsyrs
Finance Service Representative Finance Service Specialist Assistant Branch Manager
Banking Center Manager
5 Yearsyrs
Finance Service Representative Credit Analyst Assistant Branch Manager
Finance Center Manager
6 Yearsyrs
Finance Service Representative Specialist Underwriter
Branch Operations Manager
6 Yearsyrs
Universal Banker Lead Teller Assistant Branch Manager
Bank Manager
5 Yearsyrs
Universal Banker Relationship Banker Business Banker
Business Relationship Manager
9 Yearsyrs
Universal Banker Team Leader Operations Director
Assistant Vice President Operations
8 Yearsyrs
Relationship Banker Finance Sales Consultant Internet Sales Manager
Finance And Insurance Manager
6 Yearsyrs
Retail Sales Consultant Direct Sales Representative Energy Consultant
Lead Generator
5 Yearsyrs
Head Teller Lead Teller Teller Supervisor
Branch Service Manager
7 Yearsyrs
Head Teller Staff Accountant Fund Accountant
Client Account Manager
6 Yearsyrs
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Top Skills for A Retail Banker

  1. Customer Service
  2. Bank Products
  3. New Account Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated proficiency in policies and daily operations while delivering outstanding customer service resulting in increased productivity.
  • Analyzed opportunities and recommended appropriate bank products and services.
  • Demonstrated outstanding customer service with teller and new account transactions.
  • Maintain successful marketing in retail banking environment by providing outstanding customer service and exceptional knowledge of financial needs.
  • Demonstrated ability to replenish ATM with proper cash levels

Retail Banker Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,400 Retail Banker resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Retail Banker Resume

View Resume Examples

Retail Banker Demographics

Gender

Female

63.9%

Male

26.5%

Unknown

9.7%
Ethnicity

White

59.8%

Hispanic or Latino

14.9%

Black or African American

14.0%

Asian

7.9%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

65.7%

French

7.9%

German

5.0%

Chinese

2.9%

Urdu

2.1%

Arabic

2.1%

Italian

2.1%

Portuguese

1.4%

Albanian

1.4%

Greek

1.4%

Tagalog

1.4%

Mandarin

1.4%

Russian

0.7%

Hindi

0.7%

Vietnamese

0.7%

Cantonese

0.7%

Japanese

0.7%

Cherokee

0.7%

Bengali

0.7%
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Retail Banker Education

Schools

University of Phoenix

18.6%

Sam Houston State University

10.3%

University of Houston

9.9%

Strayer University

5.6%

Kaplan University

5.4%

Ashford University

5.2%

Cameron University

4.3%

Houston Community College

3.9%

Southern New Hampshire University

3.9%

Illinois Central College

3.7%

University of Texas at San Antonio

3.3%

Illinois State University

3.3%

University of Texas at Arlington

3.3%

Liberty University

3.3%

University of Central Oklahoma

3.1%

Texas Southern University

2.9%

Lamar University

2.7%

University of North Carolina at Greensboro

2.5%

Kent State University

2.5%

American InterContinental University

2.5%
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Majors

Business

34.3%

Accounting

9.6%

Finance

7.2%

Psychology

5.1%

Criminal Justice

4.6%

General Studies

4.0%

Nursing

3.9%

Health Care Administration

3.9%

Communication

3.7%

Management

3.3%

Marketing

3.0%

Medical Assisting Services

2.5%

Cosmetology

2.3%

Human Resources Management

2.3%

Education

2.0%

Liberal Arts

2.0%

Economics

1.6%

English

1.6%

Computer Science

1.6%

Elementary Education

1.6%
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Degrees

Bachelors

36.3%

Other

30.4%

Associate

17.2%

Masters

9.0%

Certificate

4.0%

Diploma

1.7%

License

1.0%

Doctorate

0.6%
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How Would You Rate Working As a Retail Banker?

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Top Retail Banker Employers

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