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Retail cashier vs service cashier

The differences between retail cashiers and service cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail cashier has an average salary of $29,009, which is higher than the $28,602 average annual salary of a service cashier.

The top three skills for a retail cashier include customer service, cleanliness and front end. The most important skills for a service cashier are customer service, cleanliness, and credit card payments.

Retail cashier vs service cashier overview

Retail CashierService Cashier
Yearly salary$29,009$28,602
Hourly rate$13.95$13.75
Growth rate-10%-10%
Number of jobs440,54398,972
Job satisfaction--
Most common degreeHigh School Diploma, 43%High School Diploma, 40%
Average age3434
Years of experience--

What does a retail cashier do?

A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

What does a service cashier do?

Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.

Retail cashier vs service cashier salary

Retail cashiers and service cashiers have different pay scales, as shown below.

Retail CashierService Cashier
Average salary$29,009$28,602
Salary rangeBetween $23,000 And $35,000Between $23,000 And $34,000
Highest paying CitySan Jose, CAKirkland, WA
Highest paying stateAlaskaWashington
Best paying companyIl FornaioClassic Chevrolet
Best paying industryHospitalityRetail

Differences between retail cashier and service cashier education

There are a few differences between a retail cashier and a service cashier in terms of educational background:

Retail CashierService Cashier
Most common degreeHigh School Diploma, 43%High School Diploma, 40%
Most common majorBusinessBusiness
Most common college--

Retail cashier vs service cashier demographics

Here are the differences between retail cashiers' and service cashiers' demographics:

Retail CashierService Cashier
Average age3434
Gender ratioMale, 23.7% Female, 76.3%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 9.4% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 7.7% White, 54.7% American Indian and Alaska Native, 1.0%Black or African American, 8.8% Unknown, 5.2% Hispanic or Latino, 26.2% Asian, 7.3% White, 51.5% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between retail cashier and service cashier duties and responsibilities

Retail cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Display knowledge concerning cash, checks, EBT, WIC, debit and credit card transactions.
  • Assist customers in getting groceries to cars and everyday transactions, such as cashiering and maintenance.
  • Follow procedures handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
  • Install sound systems, steering systems, port-holes, hatches, swim decks, ladders, and windshields.
  • Perform POS transactions as a front-end operations cashier, as well as credit card and extend product services enrollment.
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Service cashier example responsibilities.

  • Utilize math skills when processing payments without a computerize cash register and while tallying profit at the end of each shift.
  • Check out customer's groceries, clear parking lot, provide customer service, maintain store maintenance
  • Skil in using scanners, cash registers and basic math skills to calculate the price of service provide.
  • Process cash, credit card, travelers' checks, and discount transactions with the assistance of POS system.
  • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
  • Provide excellent customer service while ringing up members and upselling membership upgrades.
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Retail cashier vs service cashier skills

Common retail cashier skills
  • Customer Service, 21%
  • Cleanliness, 19%
  • Front End, 11%
  • Math, 8%
  • Basic Math, 6%
  • Retail Sales, 5%
Common service cashier skills
  • Customer Service, 14%
  • Cleanliness, 11%
  • Credit Card Payments, 7%
  • Cash Handling, 6%
  • Phone Calls, 6%
  • Food Orders, 6%