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Retail cashier skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Peter Weiss Ph.D., P.E.,

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical retail cashier skills. We ranked the top skills for retail cashiers based on the percentage of resumes they appeared on. For example, 21.1% of retail cashier resumes contained customer service as a skill. Continue reading to find out what skills a retail cashier needs to be successful in the workplace.

15 retail cashier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how retail cashiers use customer service:

Provide excellent customer service by greeting customers, addressing concerns and providing in-store personal shopping services.
Maintained quality customer service through many unique positions including cashier, and donation attendant.

2. Cleanliness

Here's how retail cashiers use cleanliness:

Provided customer service Checked inventory Unloaded and stocked trucks, Maintained overall organization and cleanliness of store.
Commended for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.

3. Front End

Here's how retail cashiers use front end:

Maintained housekeeping duties around front end of registers, restocked shelves when required as well as merchandise put backs and returns.
Worked the front end retail as a second job while attending school and working at PACE Enterprises.

4. Math

Here's how retail cashiers use math:

Performed basic math computations, such as addition subtraction, and division.
Demonstrated basic math skills and recorded daily earnings without error.

5. Basic Math

Here's how retail cashiers use basic math:

Applied basic mathematical skills, operated cash registers, processed credit/gift card transactions.
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production.

6. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how retail cashiers use retail sales:

Retail sales representative for adult novelties
Served as Manager on Duty in absence of owners, overseeing retail sales (opening and closing of store).

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7. Cash Handling

Here's how retail cashiers use cash handling:

Provide customer service and cash handling on register by performing transactions/returns.
Honored for cash handling accuracy, with zero overages/shortages month-over-month.

8. Customer Inquiries

Here's how retail cashiers use customer inquiries:

Provide excellent customer service to a diverse population and handled customer inquiries.
Greeted customers and directed customer inquiries to appropriate personnel.

9. Customer Returns

Customer return refers to merchandise returned by customers after purchase to receive a refund in the original form of payment.

Here's how retail cashiers use customer returns:

Handle customer returns, refunds and exchanges at register to maintain friendly work attitude.
Handle customer returns, refunds, and exchanges at point of sale transaction.

10. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how retail cashiers use customer transactions:

Conducted various customer transactions within a store environment.
Carried out customer transactions and organized floor plans

11. Retail Environment

A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

Here's how retail cashiers use retail environment:

Worked in retail environment: Waited on customers shopping for Rockies gear.
Target Field Process consumer transactions efficiently in an accelerated retail environment with exceptional customer service

12. Cash Registers

Here's how retail cashiers use cash registers:

Completed sales transactions, operated all cash registers, verified registered balances and processed returns and refunds according to company procedures.
Maintained a clean work environment, organized displays, stocking merchandise, operating cash registers, and helped assisted consumers.

13. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how retail cashiers use sales floor:

Ensured the sales floor was full of merchandise as inventory came in and department displays were in the proper places.
Ensured the sales floor was neat, clean, organized and safe allowing customers to have a quality shopping experience.

14. Stock Merchandise

Here's how retail cashiers use stock merchandise:

Recommended, selected, and helped locate and obtain out of stock merchandise for customers using computer system.
Answer calls and direct them as needed, stock merchandise and clean rest rooms as needed.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how retail cashiers use pos:

Generated POS reports daily via proprietary software Responsible for retail inventory, stocking Customer Copy Center
Maintained appearance of store and completed all POS opening and closing procedures, including counting contents of the cash register.

5 Retail Cashier resume examples

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What skills help Retail Cashiers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What retail cashier skills would you recommend for someone trying to advance their career?

Peter Weiss Ph.D., P.E.

Professor, Website

There is a lot of advice I would share with a new graduate. This includes the following:

Never pass up an opportunity to learn something new. Every situation you find yourself in will provide learning opportunities.
Although it's important to learn when to say no, be very careful when turning down an opportunity. You never know what doors will open when you say yes to something.
Find and develop a unique skill set or ability to set yourself apart in the office.
Always behave in a professional manner and maintain good relationships with other engineers you work with or have encountered (even when switching jobs for any reason)

What soft skills should all retail cashiers possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of retail cashier skills to add to your resume

The most important skills for a retail cashier resume and required skills for a retail cashier to have include:

Customer Service
Cleanliness
Front End
Math
Basic Math
Retail Sales
Cash Handling
Customer Inquiries
Customer Returns
Customer Transactions
Retail Environment
Cash Registers
Sales Floor
Stock Merchandise
POS
Excellent Guest
Guest Service

Retail Store
Product Knowledge
Inventory Control
Customer Complaints
Cash Drawers
Sales Transactions
Stock Shelves
Credit Card Payments
Security Risks
Customer Sales
Bank Deposits
Credit Card Transactions
Process Merchandise Returns
Quality Customer Service
Charge Slips
Gift Shop
Floor Stock

Stock Room
Monetary Transactions
Customer Issues
Security Practices
Optical Price Scanners
Exceptional Guest
Upselling
Process Transactions
Automatic Debits
Store Displays
Debit Cards
Store Merchandise
Store Products
Store Policies
Sales Prices
Identify Prices

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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