What does a retail cashier do?

A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.

These skill sets are where the common ground ends though. The responsibilities of a retail cashier are more likely to require skills like "cleanliness," "retail sales," "stock merchandise," and "excellent guest." On the other hand, a job as a customer service associate/cashier requires skills like "service desk," "loss prevention," "bill payments," and "financial transactions." As you can see, what employees do in each career varies considerably.

A cashier associate is responsible for greeting customers and processing their purchases, ensuring speed and accuracy. There are also instances when a cashier associate must offer special promotions or products, replace goods when there are defects, and obtain necessary codes when the product fails to register. Although a cashier associate handles the cash register and cash flow most of the time, they can also have tasks related to maintaining the sales floor's cleanliness. Furthermore, should there be any urgent issues, it is crucial to immediately reach out to a manager or supervisor.

In addition to the difference in salary, there are some other key differences worth noting. For example, retail cashier responsibilities are more likely to require skills like "math," "basic math," "retail sales," and "cash handling." Meanwhile, a cashier/merchandiser has duties that require skills in areas such as "store shelves," "loss prevention," "planograms," and "pallet jack." These differences highlight just how different the day-to-day in each role looks.

A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

The required skills of the two careers differ considerably. For example, retail cashiers are more likely to have skills like "cleanliness," "math," "basic math," and "retail sales." But a cashier associate is more likely to have skills like "safety hazards," "store management," "shipping receiving," and "ladders."

Even though a few skill sets overlap between retail cashiers and sales associate and cashiers, there are some differences that are important to note. For one, a retail cashier might have more use for skills like "cleanliness," "math," "retail sales," and "cash handling." Meanwhile, some responsibilities of sales associate and cashiers require skills like "sales associates," "mathematics," "loss prevention," and "groceries. "