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Retail clerk vs cashier

The differences between retail clerks and cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail clerk has an average salary of $30,046, which is higher than the $28,144 average annual salary of a cashier.

The top three skills for a retail clerk include stock shelves, groceries and retail sales. The most important skills for a cashier are front end, cash handling, and basic math.

Retail clerk vs cashier overview

Retail ClerkCashier
Yearly salary$30,046$28,144
Hourly rate$14.45$13.53
Growth rate--10%
Number of jobs470,355456,110
Job satisfaction-4.2
Most common degreeBachelor's Degree, 35%High School Diploma, 45%
Average age4134
Years of experience--

What does a retail clerk do?

A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

What does a cashier do?

A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.

Retail clerk vs cashier salary

Retail clerks and cashiers have different pay scales, as shown below.

Retail ClerkCashier
Average salary$30,046$28,144
Salary rangeBetween $23,000 And $38,000Between $21,000 And $36,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateRhode IslandMassachusetts
Best paying companyBellevue Jr/Sr High SchoolDeloitte
Best paying industryManufacturingRetail

Differences between retail clerk and cashier education

There are a few differences between a retail clerk and a cashier in terms of educational background:

Retail ClerkCashier
Most common degreeBachelor's Degree, 35%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Retail clerk vs cashier demographics

Here are the differences between retail clerks' and cashiers' demographics:

Retail ClerkCashier
Average age4134
Gender ratioMale, 41.0% Female, 59.0%Male, 27.1% Female, 72.9%
Race ratioBlack or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%5%

Differences between retail clerk and cashier duties and responsibilities

Retail clerk example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Handle sales and returns through a POS software system and inventory database, and train new employees on the same tools.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Provide excellent customer service while upselling promotional products

Cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
  • Demonstrate basic math skills and record daily earnings without error.
  • Perform basic math computations, such as addition subtraction, and division.
  • Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
  • Work at home depot as cashier.
  • Show more

Retail clerk vs cashier skills

Common retail clerk skills
  • Stock Shelves, 31%
  • Groceries, 21%
  • Retail Sales, 6%
  • Product Knowledge, 6%
  • Basic Math, 5%
  • POS, 4%
Common cashier skills
  • Front End, 14%
  • Cash Handling, 10%
  • Basic Math, 10%
  • POS, 10%
  • Customer Service, 8%
  • Customer Complaints, 5%