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Retail clerk vs sales associate

The differences between retail clerks and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $30,046 average annual salary of a retail clerk.

The top three skills for a retail clerk include stock shelves, groceries and retail sales. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Retail clerk vs sales associate overview

Retail ClerkSales Associate
Yearly salary$30,046$32,167
Hourly rate$14.45$15.46
Growth rate--
Number of jobs470,355579,849
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a retail clerk do?

A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Retail clerk vs sales associate salary

Retail clerks and sales associates have different pay scales, as shown below.

Retail ClerkSales Associate
Average salary$30,046$32,167
Salary rangeBetween $23,000 And $38,000Between $21,000 And $47,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateRhode IslandNew York
Best paying companyBellevue Jr/Sr High SchoolBarclays
Best paying industryManufacturingManufacturing

Differences between retail clerk and sales associate education

There are a few differences between a retail clerk and a sales associate in terms of educational background:

Retail ClerkSales Associate
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Retail clerk vs sales associate demographics

Here are the differences between retail clerks' and sales associates' demographics:

Retail ClerkSales Associate
Average age4141
Gender ratioMale, 41.0% Female, 59.0%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between retail clerk and sales associate duties and responsibilities

Retail clerk example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Handle sales and returns through a POS software system and inventory database, and train new employees on the same tools.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Provide excellent customer service while upselling promotional products

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Retail clerk vs sales associate skills

Common retail clerk skills
  • Stock Shelves, 31%
  • Groceries, 21%
  • Retail Sales, 6%
  • Product Knowledge, 6%
  • Basic Math, 5%
  • POS, 4%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%