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Become A Retail Consultant

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Working As A Retail Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $20,960

    Average Salary

Example Of What A Retail Consultant does

  • Meet and exceed all sales objectives.
  • Achieve sales goal and service performance through new customer sales.
  • Created new customer prospects or referrals and increased customer relationships to drive sales.
  • Guide customers through the purchasing decisions and activations process.
  • Worked with customers on billing and account issues.
  • Established end consumer and business customer bases.
  • Provide superior customer service support with product expertise and advanced selling skills.
  • Ranked #1 or #2 in retail sales increases 8 out of 10 years
  • Deliver total sales solution to customers regard their wireless needs.
  • Complete research of customer accounts and billing issues.
  • Created a positive sales/buying experience for the customer.
  • Handled and resolved complex customer issues.
  • Help customers troubleshoot phone laptop or wireless device.
  • Provide solutions to meet the customer's specific wireless needs.
  • Master of service plans, products and customer solutions.
  • Implemented all technologies at the first 30 Tesco Retail Stores in California/Arizona/Nevada.
  • Demonstrate product expertise, advanced selling skills, and develop new customer business.
  • Meet or exceed key performance objectives that include sales and customer satisfaction goals.
  • Collaborated with partner to develop and create online retail website.
  • Sell company products and services to walk-in customers in retail outlets.

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How To Become A Retail Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Retail Consultant jobs

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Real Retail Consultant Salaries

Job Title Company Location Start Date Salary
Dynamics Retail Consultant UXC Eclipse (USA) Inc. New York, NY May 10, 2015 $110,000
Senior Oracle Retail Consultant Bluenog Corporation Somerset, NJ Sep 23, 2013 $105,000
Oracle Retail Consultant Accenture LLP Marlborough, MA Jan 02, 2016 $103,900
Oracle Retail Consultant Accenture LLP Boston, MA Jan 02, 2016 $103,900
SAP Retail Consultant IBM India Private Limited Foster City, CA Aug 23, 2016 $102,761
Business Intelligence SAP Retail Consultant Gryffyns, Inc. Exton, PA May 12, 2011 $100,000
Oracle Retail Consultant Accenture LLP Boston, MA Aug 20, 2014 $98,000
Oracle Retail Consultant Accenture LLP Boston, MA Aug 05, 2013 $98,000
Oracle Retail Consultant Accenture LLP San Francisco, CA May 26, 2010 $96,200
Oracle Retail Consultant Accenture LLP Seattle, WA Jun 25, 2010 $93,800
Oracle Retail Consultant IBM India Private Limited Iselin, NJ Jul 26, 2016 $88,865 -
$94,124
Oracle Retail Consultant IBM India Private Limited Iselin, NJ Jul 27, 2016 $88,865 -
$94,124
Oracle Retail Consultant IBM India Pvt Limited Iselin, NJ Aug 12, 2015 $88,865
Oracle Retail Consultant IBM India Private Limited Iselin, NJ Aug 23, 2015 $88,865
SAP Retail Consultant IBM Corporation Cincinnati, OH Aug 28, 2011 $88,013 -
$144,000
Oracle Retail Consultant IBM India Private Limited Iselin, NJ Jun 08, 2016 $86,070
SAP Co Functional With Retail Consultant Spartan Solutions Inc. Westborough, MA Jul 09, 2014 $85,000
Oracle Retail Consultant IBM India Private Limited Topeka, KS May 12, 2014 $80,895
SAP Retail Consultant Savantis Group, Inc. Exton, PA Aug 16, 2016 $80,000 -
$90,000
Oracle Retail Consultant IBM India Private Limited Iselin, NJ Aug 04, 2015 $79,102

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Top Skills for A Retail Consultant

CustomerServiceSupportCustomerSatisfactionGoalsMerchandisePOSNewCustomerSalesRetailStoresRetailSalesSpecificWirelessNeedsMonthlySalesQuotasCompanyProductsActivationsProcessServicePlansProductExpertiseCustomerRelationshipsTroubleshootCustomerIssuesAccountIssuesTConsultantsTotalSalesSolution

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Top Retail Consultant Skills

  1. Customer Service Support
  2. Customer Satisfaction Goals
  3. Merchandise
You can check out examples of real life uses of top skills on resumes here:
  • Provide superior customer service support with product expertise and advanced selling skills.
  • Ensured that daily contracts were correct and accounted for along with achieving my own sales and customer satisfaction goals.
  • Assisted several Texas wineries with concepts and techniques for improving their ability to merchandise as well as plan for special events.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Achieve sales goal and service performance through new customer sales.

Top Retail Consultant Employers

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Retail Consultant Videos

Retail Sales Techniques - How to convince people to buy in retail

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