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Top 50 Retail Consultant Skills

Below we've compiled a list of the most important skills for a Retail Consultant. We ranked the top skills based on the percentage of Retail Consultant resumes they appeared on. For example, 30.8% of Retail Consultant resumes contained Customer Service as a skill. Let's find out what skills a Retail Consultant actually needs in order to be successful in the workplace.

These are the most important skills for a Retail Consultant:

1. Customer Service

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high Demand
Here's how Customer Service is used in Retail Consultant jobs:
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Provided efficient, courteous customer service and assistance in all aspects of product offerings and services.
  • Provide customer service, understanding customer needs, and being able to satisfy those needs.
  • Delivered the best customer service ratings in my district 5 months in a row.
  • Provided solid customer service for walk-in and account customers; trained new employees.
  • Received Employee of the Month for exceeding company expectations in customer service.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Ensured excellent customer service, and close sales through effective follow-up.
  • Maintain inventory and plan-o-gram, customer service, and monthly goals.
  • Managed sales and customer service objectives.
  • Provided excellent customer service to every customer in a timely manner.
  • Execute excellent Customer Service Perform Opening/Closing duties- Register Transactions, Stock
  • Provide superior customer service and experience.
  • Provided customer service to clients in regards to using the correct device for their needs.
  • Provide top notch customer service to customers as I uncover their wireless service needs.
  • Greet Customers, Maintain Waitlist, Providing excellent Customer Service, Maintaining welcoming environment.
  • Assist in the overall shop-keeping and maintain website and facebook page for customer service
  • Answer phones Providing excellent customer service.
  • Retail Sales Consultant Customer Service Working with customers hand-in-hand to reach a proper solution.
  • Demonstrated prestige customer service skills on a daily basis .

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2. Retail Store

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high Demand
Here's how Retail Store is used in Retail Consultant jobs:
  • Oversee all operational aspects of retail store closing sale projects designed to maximize sales while minimizing sale-related expenses.
  • Set up, organized and restocked various items and displays for several major retail stores with product lines.
  • Team member of the #1 nationally-ranked Sprint retail store 6 months of my 20 month tenure.
  • Retained to focus on mobility payment strategies for Apple retail stores worldwide and trends in mobile.
  • Assisted with all functions within a retail store by complying with U.S. Cellular policies and procedures.
  • Hired to consult RAFT, a nonprofit organization for their retail store specifically for teachers.
  • Assisted in maintaining store appearance and individual work area according to the retail store standards.
  • Exceeded sales and service objectives by providing world-class service to customers in our retail stores.
  • Assist with all functions within a retail store in compliance with policies and procedures.
  • Presented and demonstrated the SAP Retail Store 2.0 functionality to client.
  • Offer world class service to customers in CenturyLink retail store.
  • Provided world-class service to customers in our retail stores.
  • Generated sales from a retail store location.
  • Associate in a premium retail store.
  • Managed liquidation sales for small- medium retail stores Controlled expenses while maximizing revenues
  • Managed wearable art retail store (sales, buying, inventory management, employee scheduling) Employment recruiting for executive search firm
  • Contracted with merchandiser to promote their items in retail stores, inventoried items, and critiqued retailers merchandizing.
  • Provide assistance to Crocs retail stores, including technical support and employee support.
  • Implemented all technologies at the first 30 Tesco Retail Stores in California/Arizona/Nevada.
  • Assisted customers in retail store Performed cashier duties

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3. Sales Goals

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Here's how Sales Goals is used in Retail Consultant jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Maintained and acquired new and existing accounts for the company, while hitting daily and monthly sales goals.
  • Assist in boutique buying trips // Visual merchandising of storefront windows // Hit and exceed monthly sales goals
  • Ensured cost-of-sales data were within mandated specifications; of no less than 90% sales goals.
  • Increased sales by $60,000 in less than a year while meeting ever changing sales goals.
  • Developed own sale strategies used to coach new consultants to achieve high sales goals.
  • Achieve monthly sales goals by outbound calling to potential and established customers.
  • Exceeded targeted sales goals by 100-160% in my final two months.
  • Applied sales skills to complete sales and meet monthly sales goals.
  • Assessed customer needs, achieved and exceeded monthly sales goals.
  • Use competitive spirit and personality to reach sales goals.
  • Use promotional pitches to boosts personal sales goals.
  • Contributed to team success by exceeding team sales goals
  • Report store's daily sales goals.
  • Achieved personal and store sales goals.
  • Meet and exceed sales goals.
  • Exceed sales goals every month.
  • Beat Tablet and plan Add-on sales goals for base commision structure.
  • Help Existing customers with service support, billing, and Payments Achieved monthly sales Goals and service performance.
  • Greeted and interact with customers Provided selling solutions for the customer's needs Trained new employees Attained and exceed sales goals/quota

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4. New Customer Sales

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Here's how New Customer Sales is used in Retail Consultant jobs:
  • Achieved sales goals through new customer sales and by providing excellent customer service.
  • Achieve sales goal and service performance through new customer sales.

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5. Service Plans

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Here's how Service Plans is used in Retail Consultant jobs:
  • Offered sales solutions to customers seeking to purchase wireless/mobility products including accessories and service plans.
  • Trained new sales associates*Providing solutions regarding wireless and mobile needs, selling devices, accessories, and service plans.
  • Assist the customer in identifying a specific service plans and products in order to meet specific needs.
  • Assisted customers in a retail environment with purchasing new/existing service plans, phones, and accessories.
  • Use of good communication skills to offer the client sprint's best service plans.
  • Communicated product and promotional information about services, accessories, and service plans.
  • Familiarize myself with company service plans, devices, and promotions.
  • Qualified customers on service plans and coverage based on their needs.
  • Commissioned retail sales of cell phones and service plans.
  • Master of service plans, products and customer solutions.
  • Educated consumers about new products and/or service plans.
  • Offered extended service plans and financing options.
  • Identified and upsold appropriate accessories, warranties, and service plans to new and existing customers to maximize transactions.
  • Memorize service plans to explain them knowledgably with customers.
  • Provided customer technical service Presented customers with personalized contracts, service plans and corresponding equipment Attained a monthly quota

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6. Technical Support

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Here's how Technical Support is used in Retail Consultant jobs:
  • Provided extensive technical support for wireless customers, including repairs, and replacements.
  • Provided excellent customer service and technical support to customers.
  • Processed defective phones/air cards and assisted with technical support.
  • Provided technical support and educated customers on product usage.
  • Account management and first-echelon technical support.
  • Assisted with resolution of client issues including trouble shooting technical issues with devices, account billing and technical support.
  • Completed many company training programs for technical support, phone specifications, Cellphone radio technology, and customer service.
  • Provided technical support, electronic repair, and customer service within a retail electronics setting.
  • Assist customers with technical support and with purchasing of new cellular plans/phones.
  • Served and technical support to customers regarding to their cellular phones.
  • Worked as tier two technical supports in a call center atmosphere.
  • Advanced use of mobile technology including set-up and technical support.
  • Activate wireless device and provide tier 1 technical support.
  • Educate consumers on phone maintenance and provided technical support.
  • Provide customers with ongoing technical support.
  • Designed, installed, implemented, tailored software, and gave onsite technical support once system was rolled out into production.
  • Provide technical support and repair for Android and iOs phones and trouble shoot network and connectivity issues.
  • Reviewed account options Provided red carpet customer service Activated mobile phones Assisted with technical support
  • Assist clients with plan and device choices Recommend accessories Process payments Provide technical support/triage devices

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7. POS

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Here's how POS is used in Retail Consultant jobs:
  • Provided assistance to customers in laminating procedures and poster board displays.
  • Maintain positive and friendly customer interactions.
  • Centralized data in single repository.
  • Set up back office operations including human resources, accounts payable, payroll, inventory, and POS.
  • Counted and set up the safe deposit bags for the opening and closing of the store.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Enhanced store owners' market exposure by guiding them in the utilization of advertising elements.
  • Create custom solutions and sale proposal for prospective business and individual clients.
  • Help the guest get high quality brands for the best possible price.
  • Propose solution for BI platform to manage large volumes of data.
  • Work up a financial proposal for their offer needs.
  • Advanced the company's retail position in consumer markets.
  • Created a positive sales/buying experience for the customer.
  • Prepare and drops bank deposit, daily.
  • Gather requirements and map it to POSDM.
  • Cash drawer and deposit repsonisbilities.
  • Store key holder, and alarm code owner Assist in the process of cash handling and getting money ready for deposits.
  • Design and implement analytical, tactical and strategic fraud controls at POS locations nationally.
  • Create merchandise planograms and coach management and sales staff how to maximize floor space, create Hot-spots and POS displays.
  • Position focus was on offering "Home services" solutions including Internet, television and telephone.

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2 POS Jobs

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8. Specific Wireless Needs

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Here's how Specific Wireless Needs is used in Retail Consultant jobs:
  • Provided customers with consultation and guidance in meeting their specific wireless needs.
  • Provide solutions to meet the customer's specific wireless needs.
  • Consulted with customer for specific wireless needs.

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9. Total Sales Solution

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Here's how Total Sales Solution is used in Retail Consultant jobs:
  • Stay current with the latest technologies & industry trends to provide a total sales solution to customer.
  • Provide a total sales solution to our customers, for any of their wireless/mobility needs.
  • Provide a total sales solution to the customer regarding their wireless/mobility needs.
  • Provided total sales solution to customers regarding their wireless needs.
  • Provided a total sales solution to the customer regarding their wireless/mobility needs Delivered an outstanding store experience Exceeded key performance objectives

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235 Total Sales Solution Jobs

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10. Improves Customer Loyalty

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Here's how Improves Customer Loyalty is used in Retail Consultant jobs:
  • Deliver an outstanding store experience that improves customer loyalty and strengthen the corporation brand.
  • Deliver an outstanding store experience that improves customer loyalty.

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235 Improves Customer Loyalty Jobs

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11. Company Products

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high Demand
Here's how Company Products is used in Retail Consultant jobs:
  • Generated an additional fifteen thousand dollars in monthly revenue by selling company products and addressing customer inquiries.
  • Conducted training and maintained constant communication with customers and internal staff on company products and services.
  • Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features
  • Perform various duties as a retail consultant such as, selling company products and service walk-in customers.
  • Answer inbound questions regarding company products -Maintain records of returns, product changes, and pricing updates.
  • Lead the company's sales team creating market awareness and acceptance for new company products.
  • Meet all sales objectives, Maintain strong knowledge of all Company products
  • Sell company products and services to walk-in customers in retail outlets.
  • Sell company products and services to new and existing customers.
  • Marketed company products, services and promotions.
  • Promoted company products and sales.
  • Sell company products and services.
  • Sell Company products and service walk-in customers in a professional manner.

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1 Company Products Jobs

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12. Account Issues

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high Demand
Here's how Account Issues is used in Retail Consultant jobs:
  • Identified the right solutions for customers billing, technical and account issues.
  • Assisted customers with phone upgrades, account issues and questions.
  • Worked with customers on billing and account issues.

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234 Account Issues Jobs

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13. New Accounts

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high Demand
Here's how New Accounts is used in Retail Consultant jobs:
  • Prospected (including cold calling) to continuously gain new accounts while ensuring current customers were satisfied with services.
  • Work closely to general customers, following the most highly process to open new accounts and service needs.
  • Generate new accounts, growth and profitability, adapt to changing circumstances with innovative sales strategies.
  • Assist customers with opening and setting up new accounts, upgrades and plan changes.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Increased Store Goal by 117% on new accounts and accessory sales.
  • Pioneer new accounts including small business as well as individual liable accounts.
  • Worked with local businesses to research wireless solutions and create new accounts.
  • Started new accounts and renewed two year agreements for eligible customers.
  • Set up new accounts, upgraded lines and sold accessories.
  • Established new accounts and handled upgrades for current customers.
  • Establish new accounts and renew existing contracts.
  • Acquired and managed new accounts to ensure retention, repeat business, and build customerloyalty.
  • helped customers, sold merchandise, created new accounts, solved customers concerns.

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14. Customer Billing

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high Demand
Here's how Customer Billing is used in Retail Consultant jobs:
  • Identified solutions for customer billing issues, accurately setting up and closing accounts within the company.
  • Provided customers with solutions with any customer billing, technical and or account issues.
  • Establish accurate customer account detail: customer billing, technical and or account issues.
  • Identify the right solutions to customer billing, technical and/or account issues.
  • Identify and resolve customer billing, technical and or account issues.
  • Resolved solutions for customer billing, technical and/or account issues.
  • Identified solutions to customer billing, technical and account inquiries.
  • Managed the sales floor and resolved customer billing issues.
  • Resolve customer billing, equipment issues.
  • Identify solutions for customer billing, technical and/or account issues Sell and recommend product/merchandise to phone carrier customers.
  • Performed troubleshooting on customers equipment and resolved customer billing issues.

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235 Customer Billing Jobs

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15. Activations Process

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Here's how Activations Process is used in Retail Consultant jobs:
  • Guided customers through the purchasing decisions and activations process, while educated the customer on their new purchase(s).
  • Walked and consulted customers through the entire purchasing and activations process.
  • Assisted customers through their purchasing decisions, and activations processes.
  • Guide customers through the purchasing decisions and activations process.

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16. Product Expertise

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Here's how Product Expertise is used in Retail Consultant jobs:
  • Provided high-level of customer service support with product expertise.
  • Provide world-class customer service support with product expertise and advanced selling skills to meet the client's specific wireless needs.
  • Provided a high level of guest service support with product expertise and advanced selling skills.
  • Provided an unmatched level of customer service support with product expertise and personal care.
  • Demonstrate product expertise, advanced selling skills, and develop new customer business.
  • Provide superior customer service support with product expertise and advanced selling skills.

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17. Builds Customer Relationships

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18. Billing Questions

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Here's how Billing Questions is used in Retail Consultant jobs:
  • Contributed to company profitability goals by assisting customers with technical issues, phone and equipment sales, and billing questions.
  • Overcome objections and find resolutions to problems with the network or billing questions.
  • Help customers understand and answer billing questions.
  • Resolved customer's issues in regards to purchases, insurance, and billing questions.
  • Handle customer inquiries, complaints, billing questions and payment extension/servicerequests.

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19. Key Performance Objectives

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Here's how Key Performance Objectives is used in Retail Consultant jobs:
  • Exceeded key performance objectives that included sales and customer satisfaction goals every month since employment began.
  • Exceeded key performance objectives that include service and repair metrics, sales and customer satisfaction goals.
  • Meet or exceed key performance objectives that include sales and customer satisfaction goals.
  • Surpassed key performance objectives, including sales and customer satisfaction goals.

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235 Key Performance Objectives Jobs

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20. Product Knowledge

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Here's how Product Knowledge is used in Retail Consultant jobs:
  • Maintained product knowledge and enthusiastically informed customers about current deals.
  • Conducted seasonal product knowledge seminars with store associates and managers.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Retain customers (upgrades, renewals, retention offers, calling customers, and product knowledge).
  • Gain customers (prospecting, referrals, adding services, GRO events, and product knowledge).
  • Support Best Buy Mobile team members with sales and product knowledge training in partnership with vendors.
  • Trained Members to improve product knowledge, programs, services, solutions selling, and benchmarks.
  • Provide high level of customer service support with extensive product knowledge and advance selling skills.
  • Set up customer's accounts and helped them with billing inquiries or general product knowledge.
  • Provide product knowledge on TV'S, cell phones and according accessories.
  • Build customer retention and rapport through product knowledge with problem solving skills.
  • Develop and maintain sales materials and current product knowledge.
  • Train team members and customers on product knowledge.
  • Learn and execute company knowledge to help customers -Learn emerging product knowledge to deliver great service
  • Provide prompt and courteous service to all customers Utilize product knowledge to promote sales.
  • Provide and educate clients with superlative skin, hair, and body care products Attend product knowledge seminars Handle monetary transactions
  • Achieved daily sales goal Assist those in need of help using product knowledge Placed orders that was received and stocked shipments

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21. Customer Accounts

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Here's how Customer Accounts is used in Retail Consultant jobs:
  • Maintain appropriate records, prepared required reports and updated customer accounts on a computer terminal.
  • Created and managed customer accounts using electronic records with special attention to accuracy.
  • Managed inventory and customer accounts.
  • Managed customer accounts and worked to obtain the proper resolution for the customer in a caring and timely manner.
  • Access customer accounts and adjust plan or sell products/services according to customers' wants and needs.
  • Manage customer accounts of all types to ensure they are getting the best value in wireless.
  • Call center representative, sales, prepare orders, manage customer accounts.
  • Investigate and resolve disputes, complaints and inquiries regarding customer accounts.
  • Created and accesses customer accounts while maintaining confidentiality through the process.
  • Reviewed customer accounts and set up various payment arrangement plans.
  • Maintained in store productivity and managed customer accounts via SAP.
  • Opened customer accounts by preparing and signing legal binding contracts.
  • Marketed, recruited, and started new customer accounts.
  • Access customer accounts and process transactions using a computer.
  • Performed functions such as setting up new customer accounts.
  • Set up new accounts or modify existing customer accounts.
  • Complete research of customer accounts and billing issues.
  • Worked with customer accounts and handled cash.
  • Created and managed hundreds of customer accounts.
  • Respond daily to customer needs, regarding our services and special offers Manage customer accounts.

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22. Sales Floor

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Here's how Sales Floor is used in Retail Consultant jobs:
  • Ensured a welcoming environment by keeping store tidy and all items restocked on the sales floor.
  • Monitor sales floor at all times to ensure efficiency and effectiveness while handling all customers request.
  • Assisted the sales floor with promotions, displays, and customer service issues.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Worked additional hours to help alleviate the amount of traffic on the sales floor
  • Maintained a neat, clean and organized sales floor through constant monitoring.
  • Keep the sales floor clean and maintain neat and orderly product displays.
  • Coordinated merchandise and in-stock updates, sales floor necessities and needs.
  • Assisted on sales floor as needed to maintain service standards.
  • Receive, open, unpack and issue sales floor merchandise.
  • Assisted upper management with daily operations of the sales floor.
  • Prepared merchandise for sales floor.
  • Train new employees on how to work on the sales floor and teach them techniques that will help drive sales.
  • Lead the sales floor when on duty.
  • Uphold correct planogram on sales floor based on new products.
  • Finished quintile 1 in every metric) Responsible for all other managerial duties such as: -Supervising the sales floor.

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23. Cell Phones

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Here's how Cell Phones is used in Retail Consultant jobs:
  • Meet and Greet customers as they come to store Educate customer on cell phones Assist customers with cellular plans and purchases.
  • Provided Customer Service by selling and assisting customers into upgrading to new cell phones, purchasing phone accessories and insurance protection.
  • Assisted customers in selecting cell phones and plans and instructed them in the use of their new phones.
  • Explain the features and benefits of various cell phones, tablets, rate plans and accessories to customers.
  • Excel in the sale of cell phones, accessories, and other technologies for consumer use.
  • Recommend wireless services to client including cell phones, tablets, and home phone service.
  • Called local businesses for them to utilize and invest in Sprints cell phones.
  • Sell cell phones and accessories in a highly competitive industry.
  • Show customers how to use and setup cell phones.
  • Stocked store with cell phones and accessories.
  • Sell cell phones, new lines to customers, meet sales quota for the month.
  • Activate Cell Phones, I pad, Broadband devices.
  • Retail Consultant Sold cell phones, cell phone plans, cell phones accessories, and triaged issues regarding cell phones.
  • Strived to meet sales goals for cell phones, tablets, insurance, landlines, and accessories.

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24. Sprint Brand

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Here's how Sprint Brand is used in Retail Consultant jobs:
  • Attend special events and meetings promoting the Sprint brand, equipment and core values
  • Delivered an outstanding store experience leading to the Sprint Brand being strengthened.
  • Provide the highest level of customer service to improve the Sprint brand.

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25. Troubleshoot

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Here's how Troubleshoot is used in Retail Consultant jobs:
  • Conducted initial information-gathering, performed hands-on basic and detailed troubleshooting of PCS devices (Blackberry).
  • Referred customers to necessary resources for troubleshooting issues.
  • Exercised troubleshooting capabilities and provided timely resolutions.
  • Assist customers with product purchasing and troubleshooting, processing bill payments, credit card/cash transactions and promoting products and accessories.
  • Help customers with troubleshooting of phone and billing issues, making account changes, and upgrading devices.
  • Answer questions and inquiries and help the customer on any necessary troubleshooting their technical issues.
  • Communicate effectively with consumers over the phone to walk them through troubleshooting equipment.
  • Provided technical troubleshooting and repair to Sprint wireless phones and data devices.
  • Assist in the troubleshooting of computer hardware and software as necessary.
  • Trained IT/Technical home office staff on new solutions and troubleshooting techniques.
  • Inventory control, PC troubleshooting, supply orders and monthly plan-o-grams.
  • Offer on site troubleshooting for current and potential new customers.
  • Process insurance claims, equipment orders, and basic troubleshooting.
  • Learned about current technology and how to troubleshoot devices.
  • Help customers troubleshoot phone laptop or wireless device.
  • Guide customers through the retail experience including troubleshooting devices and handset sells, while upselling features, tablets, and accessories.
  • Handled multiple troubleshooting issues from technical (i.e.
  • Sell Sprint products which include accessories, handsets, Mobile Broadband devices, and tablets Provide customer service Provide troubleshooting
  • Programmed voicemail boxes for individual users, troubleshoot voicemail issues and system failures.
  • Maintained store appearance Generated sales Assessed customers' wireless needs and recommend appropriate product Performed troubleshooting for customers' equipment

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26. Right Solutions

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Here's how Right Solutions is used in Retail Consultant jobs:
  • Acquired an expertise in offering the right solutions and "closing the sale".

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27. Customer Base

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Here's how Customer Base is used in Retail Consultant jobs:
  • Demonstrate knowledge of devices, accessories and services to new and existing customers to increase customer base and reduce churn.
  • Connect with your community to create a loyal RadioShack customer base by becoming your neighborhood electronics store.
  • Participated in outbound calling programs to existing customer base to ensure process satisfaction and gain feedback.
  • Listen to customers and build value to deliver a complete solution and build returning customer base.
  • Developed and provided a good customer experience which lead to a loyal customer base.
  • Conducted commission sales through quality customer service resulting in a repeat customer base.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Retained customer base by delivering on the Sprint credo.
  • Volunteered in outbound calling programs to existing customer base.
  • Established end consumer and business customer bases.
  • Create customer base at 4 different locations.
  • Participated in outbound calling programs to existing customer base Other Relevant Positions:
  • Maintained customer base Highly motivated sales environment Routinely maintained quota at 90% or higher

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28. Fedex

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Here's how Fedex is used in Retail Consultant jobs:
  • Consult with customers to provide them with the broad variety of printing and shipping services offered by FedEx Office.
  • Provide customer service for FedEx shipping, services, routes and rates.
  • Assist customers with FedEx shipping and packing services.
  • Processed FedEx packages for customers.
  • Order and stock FedEx supplies.
  • Performed consultative selling to customers, and recommended FedEx Office products and services Handled inventory.
  • Packaged and Processed customers' FedEx packages for delivery in a timely manner.

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29. Walk-In Customers

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Here's how Walk-In Customers is used in Retail Consultant jobs:
  • Develop relationships with walk-in customers to create new business opportunities.
  • Provide a high level of customer service to walk-in customers.
  • Sell Sprint products and services to walk-in customers.
  • Address walk-in customers' concerns and needs.
  • Provide customer service to walk-in customers.

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30. Service Performance Requirements

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Here's how Service Performance Requirements is used in Retail Consultant jobs:
  • Achieve sales goals and service performance requirements, sales of accessories and features, and by providing excellent customer satisfaction.
  • Achieve sales goals and service performance requirements.
  • Achieved sales goals and service performance requirements of $5,000 through new customer activations and renewals.

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31. Current Sales

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Here's how Current Sales is used in Retail Consultant jobs:
  • Maintain knowledge of product, current sales and promotions, and answer questions regarding the store and its merchandise.
  • Maintained up-to date knowledge of current sales and promotions while at the register.
  • Maintained knowledge of current sales, promotions and new technology.
  • Retail Consultant Updated employees with current sales information.
  • Analyze promotional activity and current sales vs. yago and offered methods to increase future business.

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32. Customer Connections

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Here's how Customer Connections is used in Retail Consultant jobs:
  • Maximized customer connections and ensured that each customer received a personalized and exceptional experience.

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33. Inventory Management

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Here's how Inventory Management is used in Retail Consultant jobs:
  • Manage all aspects of store operations including supervising everything from sales to operations, inventory management and loss prevention.
  • Helped Atlantic Coast Airlines choose and implement inventory management software.
  • Inventory management: Set up Goods Receipt/Issue and stock movements by using automatic account assignments.
  • Obtained 100% bonus in all liquidation processes through expense and inventory management.
  • Assist with inventory management and overall upkeep and appearance of store merchandise.
  • Aided with Retail sales and inventory management.
  • Helped select inventory management software for L.L.
  • Implemented Custom Retail ERP and Commerce System Implemented Firebird database systems for inventory management control.

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34. New Customer Prospects

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Here's how New Customer Prospects is used in Retail Consultant jobs:
  • Developed new customer prospects and referrals and built customer relationships to drive sales.
  • Created new customer prospects or referrals and increased customer relationships to drive sales.

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35. Wireless Products

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Here's how Wireless Products is used in Retail Consultant jobs:
  • Utilized engaging sales approach to endorse T-mobile wireless products against other competitors.
  • Respond to customer questions regarding wireless products.
  • Sell wireless products to meet the needs of consumers while meeting extensive sales goals in a number of categories.
  • Maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans, and service features.
  • Consulted with customers in order to determine their wireless needs and recommended the appropriate Verizon Wireless products and services.
  • Assisted retail/wholesale clients in finding wireless products and solutions to match personal or business needs.
  • Meet monthly sales goals by selling wireless products to new and current clients.
  • Provided assistance and educated customers on wireless products, devices, and services.
  • Remain current on all wireless products, services, industry and competitive trends.
  • Assisted with customer service and technical support for numerous wireless products.
  • Trained retail associates on advantages of T-mobile wireless products.
  • Maintained thorough knowledge of all Verizon Wireless products.
  • Develop and train new associates across various types of wireless products, accessories and sales Techniques.

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36. World-Class Service

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Here's how World-Class Service is used in Retail Consultant jobs:
  • Provide world-class service to customers, including consultation and guidance in meeting the customer's specific wireless needs.
  • Provide world-class service to customers Consultation and guidance in meeting the customers wireless needs Sell products and services Solicit marketing events

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37. Inventory Control

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Here's how Inventory Control is used in Retail Consultant jobs:
  • Maintain proper inventory controls, facilitate inventory transactions and maintain compliance with store standards.
  • Produced daily reports and implemented inventory control to prevent fiscal shortfalls.
  • Provided excellent customer service and sale of up- scale athletic wear; Responsible for product and mannequin display, inventory control.
  • Operated as a warehouse facilitator, while keeping an effective inventory control of the internal and external merchandise.
  • Focus on automating business applications, POS, mobile checkout, inventory control, and price management.
  • Cost cutting initiatives, product adjustment, inventory control, and field communication follow up.
  • Used car management, sales training and inventory controls are my strong points.
  • Introduced a Point of Sale (POS) system for inventory control.
  • Retail sales, customer services, and inventory control.
  • Inventory control and end of the day cash balancing.
  • Analyzed a recently automated inventory control system for a warehouse distributor, reconciling data flow for 18,000 SKUs.
  • Put away stock merchandise / Maintain inventory control Consistently met or exceeded company production goals.
  • Cashier / Sales Customer Service Responsible for inventory control database for store loss prevention compliance.
  • Assist customers with their purchase Account Management Provide Inventory Control Customer Service and Bill Payment
  • Retail distribution Merchandise displays Sales and marketing Team leadership Inventory control Assistant Management

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38. Wireless Devices

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Here's how Wireless Devices is used in Retail Consultant jobs:
  • Promote new wireless devices and calling plan features within the constraints of scope, quality, time and cost.
  • Demonstrated expert tech skills which allowed me to diagnose and execute minor troubleshooting on customer wireless devices.
  • Advertised store location, current promotions and new wireless devices via social media and print advertisement.
  • Assisted and educated customers regarding the selection and use of wireless devices based on individual needs.
  • Worked in the sales department for a variety of wireless devices and calling plans.
  • Performed technical support by trouble-shooting wireless devices, reducing the amount of device exchanges.
  • Answer questions or concerns about featured plans, bills, or wireless devices.
  • Advise customers on wireless devices and services according to their needs and wants.
  • Trained new hires on technical competencies and procedures for wireless devices.
  • Solve any technical related issues regarding their wireless devices.
  • Assisted users in the activation of their wireless devices.
  • Commissioned sales of Verizon wireless devices, including: cell phones, air cards, and netbooks.
  • Analyze both routine and nonroutine problems with wireless devices and software applications and recommend corrective action.

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39. Customer Complaints

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Here's how Customer Complaints is used in Retail Consultant jobs:
  • Worked closely with management in resolving customer complaints and problem-solving issues!
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Managed assigned escalated customer complaints on a daily basis.
  • Completed managerial duties such as closing the store, receiving inventory, and addressing customer complaints.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Assisted in developing a win/win resolution at customer complaints and issues.
  • Handle customer complaints in a professional business manner.
  • Resolve customer complaints regarding sales and service.
  • Handled and rectified customer complaints.
  • Handled customer complaints and issues.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Worked with USCellular customers selling cell phones, plans, and accessories as well as answering the phone and solving customer complaints
  • Handle customer complaints and disputes Received and distributed incoming and outgoing mail.
  • Handle customer complaints and technical issues in a timely manner.
  • Handled customer complaints in an effective manner.

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40. New Devices

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Here's how New Devices is used in Retail Consultant jobs:
  • Assisted customers with their wireless device purchases and helped to set up new devices and explain their service agreements.
  • Answered inquiries about new devices and plan options from customers.
  • Organized and scheduled staff meetings Managed floor planning for new devices

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41. Service Objectives

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Here's how Service Objectives is used in Retail Consultant jobs:
  • Exceeded sales and service objectives by providing excellent service to customers, including solutions specific to their needs.
  • Exceeded sales and service objectives every month by providing world-class service to customers.
  • Exceeded sales and service objectives by providing world-class service.
  • Exceeded sales and service objectives.
  • Exceed sales and service objectives Sell products and services Actively solicit new customers through inside sales and store marketing events.

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42. Bill Payments

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Here's how Bill Payments is used in Retail Consultant jobs:
  • Processed customer bill payments effectively and answered basic questions regarding customer service.
  • Set up Business accounts, Single family and individual accounts, bill payments, and troubleshoot any device issues.
  • Assist customers with bill payments and account inquiries while meeting monthly quota.
  • Assist customers with billing concerns, bill payments, rate plan changes
  • Take bill payments and resolve any billing issues for customers.
  • Handle retail sales, data entry and bill payments.
  • Receive and process bill payments and purchases.
  • Take in and process bill payments.
  • Assisted them with their new product or service including new activations, bill payments, upgrades, etc.

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43. Administrative Aspects

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Here's how Administrative Aspects is used in Retail Consultant jobs:
  • Handled administrative aspects of sales including customer contracts and warranties, pricing plans, and promotions.
  • Handle all administrative aspects of the sales including, completing customer contracts and warranties.
  • Handle all administrative aspects of the sales process.
  • Handle all administrative aspects of sales which included:accepting phone and accessory inventory, accepting customerpayments.
  • Exceeded sales quota every month Handled all administrative aspects of the sale including completing customer contract
  • Maintain knowledge of all products and services Handle all administrative aspects of sale Meet all sales objectives

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44. Security Practices

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Here's how Security Practices is used in Retail Consultant jobs:
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain knowledge of current promotions, company policies, return/exchanges and security practices.

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45. Customer Contracts

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Here's how Customer Contracts is used in Retail Consultant jobs:
  • Completed customer contracts and warranties.

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46. Operational Policies

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Here's how Operational Policies is used in Retail Consultant jobs:
  • Comply with all operational policies and procedures including the Sprint Code of Conduct
  • Complied will all operational policies and procedures Employer From To

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47. Bank Deposits

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Here's how Bank Deposits is used in Retail Consultant jobs:
  • Balance a cash drawer at the end of the day and filled out appropriate forms for bank deposits.
  • Prepare daily cash profit for bank deposits.
  • Processed payroll and bank deposits.

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48. Credit Card Transactions

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Here's how Credit Card Transactions is used in Retail Consultant jobs:
  • Operated a cash register to process cash, check and credit card transactions.
  • Handle cash and credit card transactions on a daily basis
  • Take cash and credit card transactions.

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49. Retail Outlets

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Here's how Retail Outlets is used in Retail Consultant jobs:
  • Provide consulting expertise to independently held retail outlets.

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50. Customers Needs

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Here's how Customers Needs is used in Retail Consultant jobs:
  • Provided Customer Service, including anticipating customers needs, suggesting alternatives and problem solving solutions.
  • Educated customers through product demonstration based on customers needs.
  • Sell product to customers, handle cash register and safe money, stock items and tend to customers needs.
  • Recommended, selected, and helped locate and obtain merchandise based on customers needs.
  • Recommend, and help obtain products based on customers needs and desires.
  • Offer a total solution based on the customers needs.
  • Present Fast paced environment handling customers needs from phones, billing and etc.Multitask is a must.

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Retail Consultant Jobs

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20 Most Common Skills For A Retail Consultant

Customer Service

43.6%

Retail Store

6.6%

Sales Goals

5.1%

New Customer Sales

3.6%

Service Plans

3.4%

Technical Support

3.1%

POS

2.9%

Specific Wireless Needs

2.8%

Total Sales Solution

2.7%

Improves Customer Loyalty

2.7%

Company Products

2.6%

Account Issues

2.5%

New Accounts

2.5%

Customer Billing

2.3%

Activations Process

2.3%

Product Expertise

2.3%

Builds Customer Relationships

2.3%

Billing Questions

2.3%

Key Performance Objectives

2.2%

Product Knowledge

2.2%
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Typical Skill-Sets Required For A Retail Consultant

Rank Skill
1 Customer Service 30.8%
2 Retail Store 4.7%
3 Sales Goals 3.6%
4 New Customer Sales 2.6%
5 Service Plans 2.4%
6 Technical Support 2.2%
7 POS 2.0%
8 Specific Wireless Needs 2.0%
9 Total Sales Solution 1.9%
10 Improves Customer Loyalty 1.9%
11 Company Products 1.8%
12 Account Issues 1.8%
13 New Accounts 1.8%
14 Customer Billing 1.6%
15 Activations Process 1.6%
16 Product Expertise 1.6%
17 Builds Customer Relationships 1.6%
18 Billing Questions 1.6%
19 Key Performance Objectives 1.6%
20 Product Knowledge 1.5%
21 Customer Accounts 1.4%
22 Sales Floor 1.4%
23 Cell Phones 1.4%
24 Sprint Brand 1.3%
25 Troubleshoot 1.2%
26 Right Solutions 1.2%
27 Customer Base 1.2%
28 Fedex 1.1%
29 Walk-In Customers 1.1%
30 Service Performance Requirements 1.1%
31 Current Sales 1.0%
32 Customer Connections 1.0%
33 Inventory Management 1.0%
34 New Customer Prospects 1.0%
35 Wireless Products 0.9%
36 World-Class Service 0.9%
37 Inventory Control 0.9%
38 Wireless Devices 0.9%
39 Customer Complaints 0.9%
40 New Devices 0.8%
41 Service Objectives 0.8%
42 Bill Payments 0.8%
43 Administrative Aspects 0.8%
44 Security Practices 0.8%
45 Customer Contracts 0.8%
46 Operational Policies 0.8%
47 Bank Deposits 0.7%
48 Credit Card Transactions 0.7%
49 Retail Outlets 0.7%
50 Customers Needs 0.7%
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