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Retail management internship skills for your resume and career

Updated January 8, 2025
5 min read
Retail management internship example skills
Below we've compiled a list of the most critical retail management internship skills. We ranked the top skills for retail management interns based on the percentage of resumes they appeared on. For example, 17.1% of retail management internship resumes contained retail management as a skill. Continue reading to find out what skills a retail management internship needs to be successful in the workplace.

15 retail management internship skills for your resume and career

1. Retail Management

Retail management helps retail establishments run smoothly and efficiently, all while providing optimal services to customers.

Here's how retail management interns use retail management:
  • Supported and assisted retail management staff in new store set-up's, picks and retail close-out's.
  • Engaged in managerial training seminars to refine retail management skills, which boosted selling and mentoring abilities.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how retail management interns use sales floor:
  • Learned the art and business of the sale through hands-on experience on the sales floor and classroom training.
  • Assisted management in team in arranging apparel on the sales floor as it arrived each day.

3. First Hand

Here's how retail management interns use first hand:
  • Entrusted to recruit potential sales associates Assisted in implementing amendments to key job descriptions via first hand knowledge of training.

4. Retail Operations

Retail operations are used to describe all the tasks that maintain the store functionality. These tasks include supply chain, people management, store layout, physical inventory, cash operations, promotions, master data management, and pricing.

Here's how retail management interns use retail operations:
  • Retail Operations Management, Customer Service
  • Assisted in guidance of retail operations, managed merchandise, and advertised at multiple store locations.

5. Internship Program

An internship program is a work experience offered by an organization for a limited period of time that helps the internee learn about their field of choice. Typically, undergraduate students undertake internship programs to gain experience and learn relevant skills from an experienced person in the field.

Here's how retail management interns use internship program:
  • Participated in one of the top five internship programs in the country.
  • Promoted one month into internship program to Interim Assistant Department Manager- Cosmetics Department

6. Management Meetings

Here's how retail management interns use management meetings:
  • Worked closely with department managers and other interns on assigned projects and attended management meetings and training seminars.
  • Gained essential leadership skills by participating in training seminars and shadowing department manager during management meetings.

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7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how retail management interns use human resources:
  • Participated in professional development for leadership, loss prevention, district manager responsibilities, and human resources.
  • Rotate through various store functions including receiving, merchandising, replenishment, loss prevention, in-store support, and human resources.

8. Store Operations

Here's how retail management interns use store operations:
  • Worked closely with experienced team members to obtain training and understanding of total store operations.
  • Worked directly with store management in Merchandising, Inventory, Store Operations and Advertising.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how retail management interns use customer service:
  • Created and maintained long-lasting customer relationship by delivering excellent customer service and passion in order to effectively drive my business.
  • Participated in internal investigations to ensure profitable asset management while conducting successful internal processes audits and ensuring excellent customer service.

10. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how retail management interns use loss prevention:
  • Worked closely with Kroger Loss Prevention Department to assist in theft investigations, employee grievances, and regulatory inspections.
  • Provide assistance in loss prevention procedures and assist store managers in internal and external loss prevention efforts.

11. PowerPoint

Here's how retail management interns use powerpoint:
  • Used Excel and company's internal statistical software to analyze data from our custom and produced PowerPoint reports.
  • Used PowerPoint to organize future product, and tracked current inventory using Retail Pro software.

12. Store Management

Here's how retail management interns use store management:
  • Focus on store management, product design & development, and buying.
  • Shadowed regional and store management of retail store.

13. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how retail management interns use pos:
  • Performed cash management responsibilities including point of sale (POS) updates, daily reporting and cash management.
  • Used POS and handled money on a regular basis.

14. Inventory Management

Here's how retail management interns use inventory management:
  • Assisted merchandising manager with product flow and in-store inventory management.
  • Assisted with daily boutique sales analysis, alteration, inventory management, visual merchandising, and market week

15. Leadership

Here's how retail management interns use leadership:
  • Attended meetings with regional leadership and training seminars focused on various management topics.
  • Displayed top-notch productivity, leadership, and entrepreneurship during internship
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List of retail management internship skills to add to your resume

Retail management internship skills

The most important skills for a retail management internship resume and required skills for a retail management internship to have include:

  • Retail Management
  • Sales Floor
  • First Hand
  • Retail Operations
  • Internship Program
  • Management Meetings
  • Human Resources
  • Store Operations
  • Customer Service
  • Loss Prevention
  • PowerPoint
  • Store Management
  • POS
  • Inventory Management
  • Leadership
  • Retail Sales
  • Merchandise Transfers
  • Retail Store
  • Facebook
  • Product Knowledge
  • Market Research
  • Inventory Control
  • Retail Business
  • Customer Relations
  • Sales Reports
  • Management
  • Instagram
  • Group Project
  • Financial Statements
  • Sales Associates
  • Business Plan
  • Retail Environment
  • Nordstrom
  • Management Training
  • Visual Displays
  • Fashion Shows
  • Event Planning
  • Competitive Analysis
  • Sales Volume
  • Customer Events
  • Stock Room
  • Store Events
  • Operational Analysis
  • Store Displays
  • Store Merchandise

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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