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Retail merchandiser vs sales associate

The differences between retail merchandisers and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $28,678 average annual salary of a retail merchandiser.

The top three skills for a retail merchandiser include customer service, store management and POS. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Retail merchandiser vs sales associate overview

Retail MerchandiserSales Associate
Yearly salary$28,678$32,167
Hourly rate$13.79$15.46
Growth rate--
Number of jobs477,794579,849
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a retail merchandiser do?

A retail merchandiser is responsible for determining the accuracy of sales and analyzing market trends to ensure that the business can follow stock movements and adjust plan budgets as needed. Retail merchandisers' duties also include planning strategies that would provide satisfaction for the customers while meeting the company's objectives, and coordinating with the suppliers and distributors for timely deliveries and price negotiations. Retail merchandisers also assist customers, analyze sales performance, and monitor inventories regularly.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Retail merchandiser vs sales associate salary

Retail merchandisers and sales associates have different pay scales, as shown below.

Retail MerchandiserSales Associate
Average salary$28,678$32,167
Salary rangeBetween $22,000 And $36,000Between $21,000 And $47,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyWayfairBarclays
Best paying industryManufacturingManufacturing

Differences between retail merchandiser and sales associate education

There are a few differences between a retail merchandiser and a sales associate in terms of educational background:

Retail MerchandiserSales Associate
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Retail merchandiser vs sales associate demographics

Here are the differences between retail merchandisers' and sales associates' demographics:

Retail MerchandiserSales Associate
Average age4141
Gender ratioMale, 34.1% Female, 65.9%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 17.4% Asian, 7.5% White, 57.4% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between retail merchandiser and sales associate duties and responsibilities

Retail merchandiser example responsibilities.

  • Manage cleanliness and presentation of stock room and production floor.
  • Manage entire pet food recycling facility converting 9,000 tons per year from pet food to swine and poultry feed.
  • Manage backroom/stock room inventory by organizing pallets, stacking and storing product inventory.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Operate a pallet jack, scorpions, boats, john deers, and skates.
  • Assemble and install product displays, ex: hanging rug displays per POG.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Retail merchandiser vs sales associate skills

Common retail merchandiser skills
  • Customer Service, 30%
  • Store Management, 16%
  • POS, 8%
  • Excellent Organizational, 7%
  • Work Ethic, 6%
  • Retail Store, 6%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%