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A retail merchandiser is responsible for determining the accuracy of sales and analyzing market trends to ensure that the business can follow stock movements and adjust plan budgets as needed. Retail merchandisers' duties also include planning strategies that would provide satisfaction for the customers while meeting the company's objectives, and coordinating with the suppliers and distributors for timely deliveries and price negotiations. Retail merchandisers also assist customers, analyze sales performance, and monitor inventories regularly.

Retail Merchandiser Responsibilities

Here are examples of responsibilities from real retail merchandiser resumes representing typical tasks they are likely to perform in their roles.

  • Manage cleanliness and presentation of stock room and production floor.
  • Manage entire pet food recycling facility converting 9,000 tons per year from pet food to swine and poultry feed.
  • Manage backroom/stock room inventory by organizing pallets, stacking and storing product inventory.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Operate a pallet jack, scorpions, boats, john deers, and skates.
  • Assemble and install product displays, ex: hanging rug displays per POG.
  • Operate pallet jack, hand trucks, ladders and hand tools as needed.
  • Interact with store management on vary work tasks demonstrating flexibility and attention to detail.
  • Deliver customer service excellence through communication, rapport building, and attentiveness to customer needs.
  • Maintain cleanliness of all work areas.
  • Work at upselling photo products to customers.
  • Provide rep support for companies do business inside Wal-Mart.
  • Represent national pet food company, drugstores, department stores.
  • Transport products using boats, hand tucks and pallet jacks.
  • Maintain flexibility to participate in team schedule tasks and clients work-withs.

Retail Merchandiser Skills and Personality Traits

We calculated that 30% of Retail Merchandisers are proficient in Customer Service, Store Management, and POS. They’re also known for soft skills such as Selling skills, Interpersonal skills, and Math skills.

We break down the percentage of Retail Merchandisers that have these skills listed on their resume here:

  • Customer Service, 30%

    Manage customer service activities and associate competence in these areas to optimized and sustain sales performance, profitability and customer satisfaction.

  • Store Management, 16%

    Developed a weekly schedule in collaboration with store management to achieve corporate business objectives in the most effective and timely manor.

  • POS, 8%

    Developed merchandising POS hierarchy, fully integrated previous licensee s system into a new reporting model developed for Playboy retail store.

  • Excellent Organizational, 7%

    possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

  • Work Ethic, 6%

    Promoted to Territory Sales Manager as a result of work ethic and success of working with customers.

  • Retail Store, 6%

    Represent various Manufacturers to retail stores- Merchandise products how the manufacturer has requested i.e.

Some of the skills we found on retail merchandiser resumes included "customer service," "store management," and "pos." We have detailed the most important retail merchandiser responsibilities below.

  • The most important skills for a retail merchandiser to have in this position are selling skills. In this excerpt that we gathered from a retail merchandiser resume, you'll understand why: "retail sales workers must be persuasive when interacting with customers" According to resumes we found, selling skills can be used by a retail merchandiser in order to "worked closely with account representatives of various companies and store management & established sales relationships between them. "
  • While it may not be the most important skill, we found that many retail merchandiser duties rely on interpersonal skills. This example from a retail merchandiser explains why: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This resume example is just one of many ways retail merchandisers are able to utilize interpersonal skills: "received and resolved customer complaints through immediate attention, interpersonal communication, and coordination with 20 staff members ensuring customer satisfaction. "
  • Math skills is also an important skill for retail merchandisers to have. This example of how retail merchandisers use this skill comes from a retail merchandiser resume, "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "worked with department managers and associates regarding product knowledge and statistics"
  • A thorough review of lots of resumes revealed to us that "customer-service skills" is important to completing retail merchandiser responsibilities. This resume example shows just one way retail merchandisers use this skill: "retail sales workers must be responsive to the wants and needs of customers" Here's an example of how this skill is used from a resume that represents typical retail merchandiser tasks: "provided exceptional customer service and professional working relationship with store management and the merchandising partners. "
  • See the full list of retail merchandiser skills.

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    What Associates Do

    Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

    In this section, we compare the average retail merchandiser annual salary with that of an associate. Typically, associates earn a $40,878 higher salary than retail merchandisers earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both retail merchandisers and associates positions are skilled in customer service, pos, and sales floor.

    There are some key differences in responsibilities as well. For example, a retail merchandiser responsibilities require skills like "store management," "excellent organizational," "work ethic," and "strong work ethic." Meanwhile a typical associate has skills in areas such as "patients," "cleanliness," "windows," and "hr." This difference in skills reveals how truly different these two careers really are.

    On average, associates reach similar levels of education than retail merchandisers. Associates are 3.7% more likely to earn a Master's Degree and 6.4% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Jewelry Sales Associate?

    A jewelry sales associate is in charge of assisting clients when purchasing jewelry, ensuring customer satisfaction. They primarily greet potential clients, identify their needs and preferences, answer inquiries, and offer advice when needed. A jewelry sales associate may also help clients when trying on the products, close sales, and even arrange payment plans. Furthermore, as a jewelry sales associate, it essential to keep the sales floor presentable and secure, all while implementing the company's policies and regulations.

    Now we're going to look at the jewelry sales associate profession. On average, jewelry sales associates earn a $2,824 higher salary than retail merchandisers a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both retail merchandisers and jewelry sales associates are known to have skills such as "customer service," "pos," and "strong customer service. "

    But both careers also use different skills, according to real retail merchandiser resumes. While retail merchandiser responsibilities can utilize skills like "store management," "excellent organizational," "work ethic," and "strong work ethic," some jewelry sales associates use skills like "sales associates," "customer satisfaction," "retail sales," and "sales transactions."

    When it comes to the differences in education between the two professions, jewelry sales associates tend to reach similar levels of education than retail merchandisers. In fact, they're 0.7% less likely to graduate with a Master's Degree and 6.4% less likely to earn a Doctoral Degree.

    How a Sales Floor Associate Compares

    Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

    Let's now take a look at the sales floor associate profession. On average, these workers make lower salaries than retail merchandisers with a $3,905 difference per year.

    By looking over several retail merchandisers and sales floor associates resumes, we found that both roles utilize similar skills, such as "customer service," "pos," and "math." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from retail merchandiser resumes include skills like "store management," "excellent organizational," "work ethic," and "strong work ethic," whereas a sales floor associate might be skilled in "home health," "sales transactions," "back room," and "front end. "

    When it comes to education, sales floor associates tend to earn similar education levels than retail merchandisers. In fact, they're 1.6% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.

    Description Of an Expert

    An expert has extensive knowledge on a subject gained from a significant amount of experience. Although the tasks will vary on the line of work or organization, an expert's role will often revolve around sharing expertise through discussion, evaluation, and influencing. There's also an opportunity for teaching, training, selling, and even promoting. Being an expert requires a great deal of communication and coordination; the duties will always involve engaging with other people and building rapport.

    Experts tend to earn a higher pay than retail merchandisers by about $65,390 per year.

    According to resumes from both retail merchandisers and experts, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "pos," and "strong customer service. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a retail merchandiser might have more use for skills like "store management," "excellent organizational," "work ethic," and "strong work ethic." Meanwhile, some experts might include skills like "customer loyalty," "cleanliness," "exceptional guest," and "sales associates" on their resume.

    The average resume of experts showed that they earn higher levels of education to retail merchandisers. So much so that the likelihood of them earning a Master's Degree is 7.8% more. Additionally, they're more likely to earn a Doctoral Degree by 2.3%.

    What a Retail Merchandiser Does FAQs

    How Much Do Retail Merchandisers Make?

    The average merchandiser makes $13.95 an hour or $27,920 a year. There is a modest range in potential earnings for a merchandiser, starting as low as $12.31 an hour or $24,000 a year to as high as $16.85 an hour or $34,999 a year.

    What Are The Responsibilities Of A Merchandiser?

    The responsibilities of merchandisers are to ensure that the right amount of goods are available in store and are being sold at the right price.

    Other duties include planning and developing merchandising strategies, analyzing sales figures, customers reactions, and market trends to anticipate product needs, and collaborating with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and timescales.

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