FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

FIND
PERSONALIZED JOBS

Become A Retail Operation Manager

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Retail Operation Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

What Does A Retail Operation Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

Show More

Show Less

How To Become A Retail Operation Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

Show More

Show Less

Retail Operation Manager jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Average Length of Employment
Store Director 5.7 years
General Manager 4.8 years
District Manager 4.7 years
Multi-Unit Manager 4.3 years
Store Manager 4.2 years
Operations Manager 4.1 years
Area Manager 3.8 years
Manager 3.7 years
Retail Supervisor 2.9 years
Top Employers Before
Manager 5.0%
Top Employers After
Manager 5.2%
Consultant 4.0%
Owner 2.9%

Retail Operation Manager Demographics

Gender

Male

54.3%

Female

43.8%

Unknown

2.0%
Ethnicity

White

79.9%

Hispanic or Latino

10.7%

Asian

7.0%

Unknown

1.7%

Black or African American

0.6%
Show More
Languages Spoken

Spanish

54.2%

French

6.3%

Mandarin

6.3%

Vietnamese

4.2%

German

4.2%

Russian

4.2%

Arabic

4.2%

Thai

4.2%

Portuguese

2.1%

Chinese

2.1%

Japanese

2.1%

Hindi

2.1%

Hebrew

2.1%

Danish

2.1%
Show More

Retail Operation Manager Education

Schools

University of Phoenix

22.5%

Michigan State University

5.8%

Culinary Institute of America

5.8%

Johnson & Wales University

5.0%

Strayer University

5.0%

University of Arizona

5.0%

University of North Texas

4.2%

Purdue University

4.2%

University of Georgia

4.2%

Florida State University

4.2%

Liberty University

4.2%

Appalachian State University

3.3%

East Tennessee State University

3.3%

University of Nevada - Las Vegas

3.3%

Ashford University

3.3%

University of Maine

3.3%

Arizona State University

3.3%

Temple University

3.3%

State University of New York Buffalo

3.3%

Pennsylvania State University

3.3%
Show More
Majors

Business

40.5%

Marketing

9.1%

Management

6.8%

Finance

4.5%

Liberal Arts

3.1%

Kinesiology

2.8%

Hospitality Management

2.6%

English

2.6%

Communication

2.6%

Specialized Sales And Merchandising

2.6%

General Studies

2.4%

Criminal Justice

2.4%

Political Science

2.4%

Health Care Administration

2.4%

Fine Arts

2.3%

Education

2.3%

Psychology

2.3%

Economics

2.1%

Accounting

2.1%

Graphic Design

1.9%
Show More
Degrees

Bachelors

44.7%

Other

24.7%

Masters

16.8%

Associate

9.1%

Certificate

3.5%

Diploma

0.5%

Doctorate

0.5%

License

0.3%
Show More
Job type you want
Full Time
Part Time
Internship
Temporary

Real Retail Operation Manager Salaries

Job Title Company Location Start Date Salary
Retail Operations Product Manager Google Inc. Mountain View, CA Jan 08, 2015 $148,000
Retail Operations Product Manager Google Inc. Mountain View, CA May 19, 2015 $140,000
Emerging Markets Retail Operations Manager NIKE, Inc. Beaverton, OR Sep 11, 2015 $101,858
Emerging Markets Retail Operations Manager NIKE, Inc. Beaverton, OR Mar 12, 2015 $100,526
Manager, Retail Operations Sears Holdings Management Corporation Hoffman Estates, IL Mar 26, 2015 $91,166
Manager, Retail Operations Sears Holdings Management Corporation Hoffman Estates, IL Dec 24, 2012 $91,166
Emerging Markets Retail Operations Manager NIKE, Inc. Beaverton, OR Sep 19, 2014 $88,225
Retail Operations Manager Carrier Corporation Syracuse, NY Jan 31, 2010 $81,286 -
$101,275
Manager-Retail Analytics Operations and Developm Genpact LLC Windsor, CT Oct 01, 2011 $80,000
Manager, Retail Operations Eataly Chicago LLC Chicago, IL Oct 01, 2014 $69,000
Retail Operations Manager OT Jewelry Designs, Inc. East Hampton, NY Aug 25, 2010 $66,158
Retail Operation Manager OT Jewelry Designs, Inc. East Hampton, NY Aug 25, 2009 $66,158
Retail Operation Manager OT Jewelry Designs, Inc. East Hampton, NY Sep 08, 2009 $66,158

No Results

To get more results, try adjusting your search by changing your filters.

Show More

Top Skills for A Retail Operation Manager

CustomerServiceNewProceduresRetailOperationsMerchandisePayrollFinancialRetailStoreLossPreventionInventoryControlSuperviseNewStoreOpeningsStoreOperationsDailyOperationsRetailSalesPOSInventoryManagementAuditRetailLocationsCustomerSatisfactionP

Show More

Top Retail Operation Manager Skills

  1. Customer Service
  2. New Procedures
  3. Retail Operations
You can check out examples of real life uses of top skills on resumes here:
  • Supervised personnel in record keeping, office practices, customer service, financial and material accountability.
  • Reduced shrink 3% overall in 2008 by creating new retail receiving procedures and training store staff on new procedures.
  • Full responsibility managing several temporary, satellite retail operations, events, festivals, shows, throughout the year.
  • Merchandised product in retail area and responsible for overall appearance of salon/spa.
  • Controlled store expenditures through management of payroll and operating costs.

Top Retail Operation Manager Employers

Retail Operation Manager Videos

How to Be a Great Manager!

A Day in the Life - Retail Sales Manager

Career Advice on becoming an International Operations Manager by Olivia H (Full Version)

×