Retail operation manager job description
Example retail operation manager requirements on a job description
- Bachelor's degree in related field.
- Minimum 5 years of relevant experience.
- Proficiency in retail operations software.
- Strong understanding of retail KPIs.
- Excellent communication and problem-solving skills.
- Ability to lead, motivate, and mentor a team.
- Strong customer service skills.
- Ability to work in a fast-paced environment.
- Flexibility to work varied shifts.
Retail operation manager job description example 1
Ulta Beauty retail operation manager job description
a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek
greater purpose
-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
THE IMPACT YOU CAN HAVE:
Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance. This is a high-visibility role,
creating WOW guest experiences
-providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price. For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.
If all of this sounds interesting, you'll be tasked with accomplishing these goals by:
Championing and modeling the Ulta Beauty mission, vision and values Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations Meeting/exceeding sales, profitability and operational goals Forecasting/adjusting payroll to maximize productivity and workload Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs Reviewing/interpreting financial and operational reporting, including store visit and audit results Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent Enhancing associate engagement by building a high-performance environment that inspires and encourages Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support Ensuring adherence to all Ulta Beauty policies, procedures and standards Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention Supporting continuous improvement by implementing company programs and influencing adoption
THE ESSENTIALS FOR SUCCESS:
Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve while developing collaborative relationships. Additional requirements include:
Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives Proficiency with MS Office and Apple devices Strong collaboration, organizational and prioritization skills Adaptability to flex to changing priorities and expectations The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays The ability to attend business meetings/trainings A Bachelor's degree is preferred, but not required
Essential Functions:
On a regular basis, requires the ability to walk On a regular basis, requires the ability to reach with hands and arms On a regular basis, requires the ability to stand for a minimum of 4 hours On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance
Assistant Manager, Inventory Manager, Display Merchandiser, Quality Specialist, Retail Marketing Specialist, Inventory Control Specialist, Visual Merchandiser, Promotions Coordinator, Trainer, Planogram Lead, Team Lead, Team Leader, Training Lead, Training Leader, Department Manager, Floor Manager
The pay range for this position is $18.75 - $29.40 / Hour with the opportunity to earn additional compensation pursuant with the Company's bonus plan. Exact pay will be based on factors including but not limited to relevant education qualifications certifications experience level shift geographic location and business and organizational needs. Visit our Benefits and Career Development page:
ABOUT
At
Ulta Beauty
(NASDAQ: ULTA),
the possibilities are beautiful
. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Retail operation manager job description example 2
Hudson Group retail operation manager job description
Located in Barre, VT, United States
GROW With US!
For 30 years Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson Group, striving to bring sophistication and convenience to today's traveler.
$19.50 per Hour
PURPOSE:
If you enjoy working in a fast-paced, fun paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Supervisor for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product. Everyone on our team works together and takes pride in doing a good job. if you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.
JOB RESPONSIBILITIES:
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Follow processes to control labor costs, food costs and cash on their shift.
• Ensure the safety and security of the team and guests through a focus on preventive maintenance and cleanliness.
• Promote a team environment through respect, coaching, feedback and recognition.
• Support the training of crew members.
• Hold themselves accountable for responsibilities on shift.
• Hold our guests as the highest priority and role models exceptional guest service.
• Promote an environment where there is a sense of urgency to satisfy guests.
• Ensure that Brand standards and systems are executed on their shift.
KNOWLEDGE, SKILL AND ABILITY:
• Guest Focus: anticipate and understand guests' needs and exceed their expectations.
• Passion for Results: set compelling targets and deliver on commitments
EDUCATION AND EXPERIENCE:
• High School Diploma or equivalent.
Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you. We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment!
We invite you to learn more about our ...
• Competitive Salaries
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Paid Vacation
• Paid Sick Time
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
Qualified candidates should submit their resume for immediate consideration.
The job that's right for you!
Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. #AF123QA
Retail operation manager job description example 3
Palm Beach Tan retail operation manager job description
outgoing, energetic, positive leaders
to accurately represent our brand, create a positive salon environment, develop and train successful sales teams, provide our clients with exceptional customer service, and cultivate long-term customer relationships!
BENEFITS:
- Competitive hourly base pay
- Uncapped biweekly commission
- Monthly bonus compensation plan - your earnings are endless!
- Leader in a fun, positive, and team oriented sales environment!
- Quarterly Raise Reviews for ALL team members – we want to REWARD YOU & YOUR TEAM!
- Up to $2,000 per year in Student Tuition Assistance for ALL associates
- Up to $1,200 per year in Student Loan Payback Assistance for full-time positions, $600 per year for part-time positions
- Paid Time Off (PTO) for all full-time positions - you start earning when you start your position!
- Health & Dental Insurance for full-time positions
- 401(k)
- Career advancement opportunities & endless training support
- Free tanning and associate discounts
Our ideal applicant is highly motivated to set and achieve sales goals, thriving on a commission-driven environment, and a desire to build a career in the skincare industry.
Responsibilities:
- Meeting individual and team sales quotas, measured daily/weekly/monthly
- Managing all day-to-day salon operations including labor control, staff hiring, development, and retention
- Consulting customers in a professional, upbeat manner
- Proactively building loyalty and long term relationships with customers
- Increasing customer traffic through local store marketing
- Maintaining up-to-date client billing records, including tracking and reconciling delinquent accounts
- Maintaining a clean and organized salon
- Cash handling, opening/closing business
- Daily administrative paperwork, and goal tracking
Qualifications:
- High school diploma, or equivalent
- Customer service experience
- One or more years of management experience, or equivalent combination of education and experience
- Reliable transportation, and flexible availability including nights & weekends
- Friendly competitive drive to meet sales goals
- Excellent communication skills, both verbal and written
- Attention to detail and organization
- Ability to stand, bend, walk for 8 hours per day
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Updated March 14, 2024
