"pos," "retail operations," and "payroll" aren't the only skills we found retail operation managers list on their resumes. In fact, there's a whole list of retail operation manager responsibilities that we found, including:
What Does a Retail Operation Manager Do?
A retail operation manager is a professional who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
Retail Operation Manager Responsibilities
Here are examples of responsibilities from real retail operation manager resumes representing typical tasks they are likely to perform in their roles.
- Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
- Manage photo lab operations in multi-unit retail locations throughout multiple geographies.
- Manage day-to-day store operations including inventory management, sales generation, and payroll.
- Manage scheduling and payroll for team; conduct performance evaluations, promotions and terminations when necessary.
- Manage the day-to-day oversight of funding requirements for vendors, retailers and wholesalers using company sponsor software.
- Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
- Advance to increasingly responsible positions, culminating in management role with full oversight of store operations.
- Monitor KPI's and adjust the focus of improvement efforts as necessary to meet target goals.
- Monitor all orders, shipments, service, inventory, and points of sale (POS) to maximize open-to-buy.
- Process information/merchandise through German POS register system.
- Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
- Train all staff in HACCP rules and regualtions.
- Verse in HACCP and OSHA policies and procedures, with experience in successful audit compliance and report/investigation procedures).
- Increase the ROI by professionalizing the purchase procedures
- Detail-Orient, efficient and organize professional with extensive experience in accounting system QuickBooks and Microsoft office.
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Retail Operation Manager Skills and Personality Traits
We calculated that 14% of Retail Operation Managers are proficient in POS, Retail Operations, and Payroll. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Retail Operation Managers that have these skills listed on their resume here:
- POS, 14%
Retail IT Lead - monitor and coordinate all IT projects impacting Retail Stores, including POS, AS400, RTR initiatives.
- Retail Operations, 11%
Oversee Retail Operations-wide efforts to increase effectiveness and/or efficiency enabling the organization to achieve its strategic goals.
- Payroll, 9%
Managed scheduling and payroll for team; conducted performance evaluations, promotions and terminations when necessary.
- Store Sales, 8%
Developed innovative and effective marketing programs; exceeding store sales quotas.
- Retail Store, 8%
Support 10 retail stores operational needs including banking, inventory, maintenance and corporate communication.
- Loss Prevention, 8%
Developed and implemented new loss prevention methods which resulted in reduction in shrinkage and improvement in over-all team performance.
The three companies that hire the most prestigious retail operation managers are:
- Ulta Beauty83 Retail Operation Managers Jobs
- Land O'Lakes12 Retail Operation Managers Jobs
- Apple6 Retail Operation Managers Jobs
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What Managers Do
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
We looked at the average retail operation manager annual salary and compared it with the average of a manager. Generally speaking, managers receive $17,867 lower pay than retail operation managers per year.
While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both retail operation managers and managers positions are skilled in pos, payroll, and retail store.
These skill sets are where the common ground ends though. A retail operation manager responsibility is more likely to require skills like "retail operations," "store sales," "food handling," and "operational procedures." Whereas a manager requires skills like "customer service," "food safety," "management," and "powerpoint." Just by understanding these different skills you can see how different these careers are.
On average, managers reach similar levels of education than retail operation managers. Managers are 0.7% less likely to earn a Master's Degree and 0.7% more likely to graduate with a Doctoral Degree.
What Are The Duties Of a Co-Manager?
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
Now we're going to look at the co-manager profession. On average, co-managers earn a $11,556 lower salary than retail operation managers a year.
A similarity between the two careers of retail operation managers and co-managers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "pos," "payroll," and "store sales. "
While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that retail operation manager responsibilities requires skills like "retail operations," "food handling," "operational procedures," and "store management." But a co-manager might use skills, such as, "customer service," "food safety," "perform routine maintenance," and "basic math."
In general, co-managers study at similar levels of education than retail operation managers. They're 3.6% less likely to obtain a Master's Degree while being 0.7% more likely to earn a Doctoral Degree.
How a Manager, Center Operations Compares
The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.
The third profession we take a look at is manager, center operations. On an average scale, these workers bring in lower salaries than retail operation managers. In fact, they make a $15,459 lower salary per year.
Using retail operation managers and managers, center operations resumes, we found that both professions have similar skills such as "inventory control," "performance reviews," and "customer satisfaction," but the other skills required are very different.
As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from retail operation managers resumes, they are more likely to have skills like "pos," "retail operations," "payroll," and "store sales." But a manager, center operations might have skills like "infrastructure," "osha," "standard operating procedure," and "quality standards."
When it comes to education, managers, center operations tend to earn similar education levels than retail operation managers. In fact, they're 3.4% more likely to earn a Master's Degree, and 0.7% more likely to graduate with a Doctoral Degree.
Description Of a Store Manager
A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.
Store managers tend to earn a lower pay than retail operation managers by about $29,568 per year.
According to resumes from both retail operation managers and store managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "pos," "store sales," and "retail store. "
While some skills are shared by these professions, there are some differences to note. "retail operations," "payroll," "food handling," and "operational procedures" are skills that have shown up on retail operation managers resumes. Additionally, store manager uses skills like customer service, pet, store associates, and performance management on their resumes.
Store managers reach similar levels of education when compared to retail operation managers. The difference is that they're 4.2% more likely to earn a Master's Degree less, and 0.1% more likely to graduate with a Doctoral Degree.
Types Of Retail Operation Manager
Manager
Average Salary: $58,651
Bachelor's Degree
Available Jobs: 652,606
How To Become a Manager
Store Manager
Average Salary: $46,950
Bachelor's Degree
Available Jobs: 396,362
How To Become a Store Manager
General Manager
Average Salary: $71,581
Bachelor's Degree
Available Jobs: 327,520
How To Become a General Manager
Operations Manager
Average Salary: $76,894
Bachelor's Degree
Available Jobs: 229,788
How To Become an Operations Manager
District Manager
Average Salary: $96,909
Bachelor's Degree
Available Jobs: 56,594
How To Become a District Manager
Area Manager
Average Salary: $73,472
Bachelor's Degree
Available Jobs: 33,325