We calculated that 13% of Retail Operation Managers are proficient in POS, Store Management, and Ensure Compliance. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Retail Operation Managers that have these skills listed on their resume here:
Some of the skills we found on retail operation manager resumes included "pos," "store management," and "ensure compliance." We have detailed the most important retail operation manager responsibilities below. The most important skills for a retail operation manager to have in this position are communication skills. In this excerpt that we gathered from a retail operation manager resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a retail operation manager in order to "oversee creation and implementation of operations, communications, training, loss prevention, maintenance and safety processes for stores. " While it may not be the most important skill, we found that many retail operation manager duties rely on leadership skills. This example from a retail operation manager explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways retail operation managers are able to utilize leadership skills: "provided leadership and direction throughout the launch of the 7-11 retail business. " Another skill that is quite popular among retail operation managers is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a retail operation manager resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "drive all safety initiatives and collaborate with loss prevention management staff. " A retail operation manager responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives need to identify and resolve issues within an organization" This resume example shows how this skill is used by retail operation managers: "resolved customer complaints through effective follow-through, increasing customer satisfaction and patronage. " Yet another important skill that a retail operation manager must demonstrate is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. This is clearly demonstrated in this example from a retail operation manager who stated: "improved pos transaction times and store layout displays. "
See the full list of retail operation manager skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a retail operation manager. We found that 66.3% of retail operation managers have graduated with a bachelor's degree and 7.8% of people in this position have earned their master's degrees. While most retail operation managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every seven retail operation managers were not college graduates.
Those retail operation managers who do attend college, typically earn either a business degree or a marketing degree. Less commonly earned degrees for retail operation managers include a management degree or a communication degree.
Once you're ready to become a retail operation manager, you should explore the companies that typically hire retail operation managers. According to retail operation manager resumes that we searched through, retail operation managers are hired the most by Hudson Group, Ulta Beauty, and Deloitte. Currently, Hudson Group has 154 retail operation manager job openings, while there are 89 at Ulta Beauty and 24 at Deloitte.
But if you're interested in companies where you might earn a high salary, retail operation managers tend to earn the biggest salaries at Google, Amazon.com, and Sears Holdings. Take Google for example. The median retail operation manager salary is $139,737. At Amazon.com, retail operation managers earn an average of $125,311, while the average at Sears Holdings is $114,205. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on retail operation manager salaries across the United States.
We also looked into companies who hire retail operation managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Abercrombie & Fitch, Starbucks, and Deloitte.