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What is a retail sales associate/cashier and how to become one

Updated January 8, 2025
3 min read
Quoted experts
Meegan Feori Ph.D.,
Joseph Hancock
introduction image

The primary function of a cashier is to assist consumers with the in-store check-out process. Their key duties include ringing purchases, luggage goods, calling for pricing checks, paying vouchers, receiving payment, and making necessary adjustments. They are responsible for counting the contents of the cash register drawer at the end of each change, holding receipts, logs and withdrawals. They are also responsible for inspecting and monitoring products and services when stock levels are limited.

It is essential for cashiers to have strong knowledge in handling cash, credit, or check transactions with customers. From time to time, they help customers on redeeming stamps and coupons. They also serve as sales associates by making sales referrals, cross-sell products, and introduce new products to customers. Cahiers typically work under the direct supervision of the boss or manager and must be directed by orders.

The basic requirements for this role include a high school diploma or equivalent. Most employers, however, prefer applicants who have one to two years of experience in the sector or similar fields. Employers also look for applicants who have an awareness of widely used principles, methods, and techniques in a given area.

What general advice would you give to a retail sales associate/cashier?

Meegan Feori Ph.D.Meegan Feori Ph.D. LinkedIn profile

Associate Professor, San Diego Mesa College

Consider your career in terms of what you are willing to do right now to support yourself and be self-sufficient. During the last recession, I was underemployed, working as a part-time pool lifeguard and making funnel cakes at a local amusement park. Not ideal, but with my funds running low, it was necessary. A third part-time position I had, updating apparel tech packs, did pave my way to a full-time job in the fashion industry. So hustle and be flexible. Also, take time to consider what you can do to create opportunities for yourself. This could include an internship, volunteering, taking a warehouse position at a fashion brand, or completing a class that interests you. The best advice I was ever given was to keep pursuing your goals and accept that what you will be doing in ten years will be better than you ever imagined. The advice came true for me, and I think it will be true for you as well.
ScoreRetail Sales Associate/CashierUS Average
Salary
2.0

Avg. Salary $25,961

Avg. Salary $59,228

Diversity
6.8
Race

American Indian and Alaska Native 0.55%

Asian 6.41%

Black or African American 10.98%

Hispanic or Latino 22.54%

Unknown 5.06%

White 54.46%

Gender

female 75.47%

male 24.53%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
6.2

Stress level is manageable

7.1 - high

Complexity level
4.5

Complexity level is intermediate

7 - challenging

Work life balance
8.5

Work life balance is excellent

6.4 - fair

Retail sales associate/cashier career paths

Key steps to become a retail sales associate/cashier

  1. Explore retail sales associate/cashier education requirements

    Most common retail sales associate/cashier degrees

    High School Diploma

    44.0 %

    Bachelor's

    24.0 %

    Associate

    17.3 %
  2. Start to develop specific retail sales associate/cashier skills

    SkillsPercentages
    Customer Service16.87%
    Basic Math14.54%
    Math14.17%
    Sales Floor9.45%
    Retail Sales9.05%
  3. Complete relevant retail sales associate/cashier training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New retail sales associate/cashiers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a retail sales associate/cashier based on U.S. Bureau of Labor Statistics data and data from real retail sales associate/cashier resumes.
  4. Research retail sales associate/cashier duties and responsibilities

    • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
    • Process transactions through POS terminals accepting cash, checks, credit cards, and giving change.
    • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
    • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.
  5. Prepare your retail sales associate/cashier resume

    When your background is strong enough, you can start writing your retail sales associate/cashier resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a retail sales associate/cashier resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable retail sales associate/cashier resume templates

    Build a professional retail sales associate/cashier resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your retail sales associate/cashier resume.
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
    Retail Sales Associate/Cashier Resume
  6. Apply for retail sales associate/cashier jobs

    Now it's time to start searching for a retail sales associate/cashier job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first retail sales associate/cashier job

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Average retail sales associate/cashier salary

The average retail sales associate/cashier salary in the United States is $25,961 per year or $12 per hour. Retail sales associate/cashier salaries range between $20,000 and $32,000 per year.

Average retail sales associate/cashier salary
$25,961 Yearly
$12.48 hourly

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How do retail sales associate/cashiers rate their job?

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Retail sales associate/cashier reviews

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A zippia user wrote a review on Sep 2021
Pros

Learn usefully ways to improve health with food viewed as medicine.

Cons

Pretty new field


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A zippia user wrote a review on Jun 2021
Pros

I like mostly that I work with team oriented people. Some people that care and will help and that help others whether it's work related or not. That have good employee morale amongst each other not necessarily management but amongst each other.

Cons

Double standards extra work extra tasks that aren't in the job description you're doing assumptions that you know everything you're doing and you know the right way of everything that you're doing even though no one's ever trained you to do what you're doing and what you're doing isn't necessarily in the jobs description for the title for lack of a better word that you actually have


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A zippia user wrote a review on Aug 2020
Pros

Handling well cash and serving customers fast and smiling at them


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.