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Retail sales associate/cashier vs sales floor associate

The differences between retail sales associate/cashiers and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail sales associate/cashier has an average salary of $25,961, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a retail sales associate/cashier include customer service, basic math and math. The most important skills for a sales floor associate are math, home health, and sales transactions.

Retail sales associate/cashier vs sales floor associate overview

Retail Sales Associate/CashierSales Floor Associate
Yearly salary$25,961$24,773
Hourly rate$12.48$11.91
Growth rate--
Number of jobs463,864491,791
Job satisfaction--
Most common degreeHigh School Diploma, 44%High School Diploma, 39%
Average age4141
Years of experience--

What does a retail sales associate/cashier do?

A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Retail sales associate/cashier vs sales floor associate salary

Retail sales associate/cashiers and sales floor associates have different pay scales, as shown below.

Retail Sales Associate/CashierSales Floor Associate
Average salary$25,961$24,773
Salary rangeBetween $20,000 And $32,000Between $19,000 And $31,000
Highest paying CityLong Beach, CA-
Highest paying stateHawaii-
Best paying companyThe TJX Companies-
Best paying industryRetail-

Differences between retail sales associate/cashier and sales floor associate education

There are a few differences between a retail sales associate/cashier and a sales floor associate in terms of educational background:

Retail Sales Associate/CashierSales Floor Associate
Most common degreeHigh School Diploma, 44%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Retail sales associate/cashier vs sales floor associate demographics

Here are the differences between retail sales associate/cashiers' and sales floor associates' demographics:

Retail Sales Associate/CashierSales Floor Associate
Average age4141
Gender ratioMale, 24.5% Female, 75.5%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 11.0% Unknown, 5.1% Hispanic or Latino, 22.5% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.5%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between retail sales associate/cashier and sales floor associate duties and responsibilities

Retail sales associate/cashier example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process transactions through POS terminals accepting cash, checks, credit cards, and giving change.
  • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Retail sales associate/cashier vs sales floor associate skills

Common retail sales associate/cashier skills
  • Customer Service, 17%
  • Basic Math, 15%
  • Math, 14%
  • Sales Floor, 9%
  • Retail Sales, 9%
  • Cash Handling, 8%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%