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Retail sales associate/cashier skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Meegan Feori Ph.D.,

Travis Kurowski Ph.D.

Retail sales associate/cashier example skills

Below we've compiled a list of the most critical retail sales associate/cashier skills. We ranked the top skills for retail sales associate/cashiers based on the percentage of resumes they appeared on. For example, 16.9% of retail sales associate/cashier resumes contained customer service as a skill. Continue reading to find out what skills a retail sales associate/cashier needs to be successful in the workplace.

15 retail sales associate/cashier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how retail sales associate/cashiers use customer service:

Demonstrated fast learning capacity, flexibility and versatile skill-set within front line customer service.
Handle multiple responsibilities simultaneously while providing exceptional customer service to a high-end clientele.

2. Basic Math

Here's how retail sales associate/cashiers use basic math:

Used basic Math Skills and excellent interpersonal communication-Effectively managed my time and prioritized tasks-Strong product knowledge and understanding of target customers.
Processed all kind of transactions at register and applied basic mathematical knowledge to apply non-automatic discount promotions.

3. Math

Here's how retail sales associate/cashiers use math:

Provided instruction to individual students to improve academic performance in math and reading comprehension.
Exhibited rudimentary math skills and advanced communication skills when efficiently cashiering in a fast paced environment.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how retail sales associate/cashiers use sales floor:

Move between the sales floor and cash stand based on where the guests are in order to meet their needs.
Operate cash register, Handled bank deposits and change orders, Assist customers on sales floor, Answer telephone calls.

5. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how retail sales associate/cashiers use retail sales:

Retail Sales Associate: Provided friendly support to customers; assisted with locating items, stocking and organizing merchandise.
Retail sales, cash handling, In charge of opening and closing shop

6. Cash Handling

Here's how retail sales associate/cashiers use cash handling:

Face to face interaction with customers Selling/Cash Handling Experience Armada Fair, Armada, MI.
Cash handling, balancing the safe, and maintaining a cash register.

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7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how retail sales associate/cashiers use product knowledge:

Operated cash Register and balanced drawer Dedicated to continuously improving sales and abilities and product knowledge.
Develop product knowledge by reading vendor tags and pamphlets and attending training classes in order to communicate it to the customer.

8. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how retail sales associate/cashiers use bank deposits:

Bank deposits upon the completion of each shift.
Completed administrative tasks including site accounting and report preparation, processing bank deposits, and performing other administrative functions.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how retail sales associate/cashiers use pos:

Processed transactions through POS terminals accepting cash, checks, credit cards, and giving change.
Operate a POS cash register, handling 100 transactions daily on average.

10. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how retail sales associate/cashiers use loss prevention:

Trained in maintaining inventory and the importance of loss prevention.
Comply with Loss Prevention and safety requirements.

11. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how retail sales associate/cashiers use customer transactions:

Process customer transactions accurately and manage cash drawer efficiently.
Processed customer transactions and maintained cash register.

12. Credit Card Payments

Here's how retail sales associate/cashiers use credit card payments:

Processed sales transactions, assisted with credit card payments and sales quotas each month.
Operated cash register and balanced register receipts, credit card payments and cash intake.

13. Customer Complaints

Here's how retail sales associate/cashiers use customer complaints:

Authorized to give or approve discounts up to $500.00 -Responded to a numerous daily telephonic inquiries and resolved customer complaints.
Handle Customer Complaints And Provide Immediate Resolution Opened The Most Credit Card Accounts In-store.

14. Inventory Control

Here's how retail sales associate/cashiers use inventory control:

Inventory control and involvement of window mannequin display.
Assisted with inventory control and restocked merchandise.

15. Cash Drawers

Here's how retail sales associate/cashiers use cash drawers:

Computed accurate sales prices for purchase transactions, while maintaining adequate cash supply in cash drawers in multiple checkout stations.
Performed other tasks such as counting money, managing coupons and vouchers, balancing cash drawers, and making deposits.

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What skills help Retail Sales Associate/Cashiers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What retail sales associate/cashier skills would you recommend for someone trying to advance their career?

Meegan Feori Ph.D.

Associate Professor, San Diego Mesa College

My recommendation is to combine your interests and career goals. For example, if you are an avid rock climber, you could apply for an internship with the North Face or start a retail position at an REI near Red Rock, Nevada, a place known for excellent rock climbing. If relocating for your gap year is not possible, then seek out a local option such as working at the nearby climbing gym. Customers are crucial to the fashion industry, enhancing your customer service skills during your gap year will benefit you. You could apply to be a Stitch Fix stylist, a boutique, or a non-profit resale salesperson. Even customer service jobs outside of the fashion industry will build experiences that will enhance your abilities to design, produce, or sell amazing products. Another option is to pursue an entrepreneurial venture. Dedicating yourself to creating an influential Instagram account, podcast, or YouTube channel could showcase your skills and build your network. Opening a Poshmark, Depop, Teespring, Etsy, or another digital retail store could let you apply your skills. Finally, keep investing in yourself through learning. There are many massive open online courses and community college offerings that could further your career.

What technical skills for a retail sales associate/cashier stand out to employers?

Travis Kurowski Ph.D.

Assistant Professor of Creative Writing, Writing Program Lead, York College of Pennsylvania

Honestly, good writing skills are always in high demand. You'll see this in almost every field because at every level of business-from information management to internal communication to engaging customers, clients, and partners-clear, effective communication is critical. Other writing graduate skills that stand out to employers are project management skills, editing; quantitative and qualitative research; and practical design. It's not a technical skill, perhaps, but I can't help note that high up on the lists for almost all employers is creativity, a skill interlaced through many courses in quality writing programs.

What soft skills should all retail sales associate/cashiers possess?

Alexander Nagel Ph.D.

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.

Do you want to know more?

List of retail sales associate/cashier skills to add to your resume

The most important skills for a retail sales associate/cashier resume and required skills for a retail sales associate/cashier to have include:

Customer Service
Basic Math
Math
Sales Floor
Retail Sales
Cash Handling
Product Knowledge
Bank Deposits
POS
Loss Prevention
Customer Transactions
Credit Card Payments
Customer Complaints
Inventory Control
Cash Drawers
Sales Transactions

Stock Room
Stock Shelves
Store Sales
Retail Store
Floor Stock
Product Selection
Customer Sales
Retail Environment
Store Displays
Stock Merchandise
Security Practices
Charge Slips
Customer Inquiries
Cash Registers
Security Risks
Sales Contracts

Customer Assistance
Store Policies
Sales Techniques
Credit Card Transactions
Repeat Business
Quality Customer Service
Store Merchandise
Customer Issues
Debit Cards
Sales Prices
Optical Price Scanners
Store Products
Automatic Debits
Clean Store

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Retail Sales Associate/Cashier
Retail Sales Associate/Cashier Skills

Updated January 8, 2025

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