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Become A Retail Sales Consultant

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Working As A Retail Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $22,100

    Average Salary

What Does A Retail Sales Consultant Do At Office Depot

* At Office Depot and Office Max, ourRetail Sales Associate/Sales Consultant is responsible for engaging and providing an exceptional customer service experience.
* The associate must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet the customer's needs.
* The associate in this role demonstrates a passion for the brand, product and services solutions knowledge.
* He/she will utilize Office Depot's proven sales principles to proactively engage customers.
* The associate must quickly develop product and solution expertise in key areas such as technology, furniture, with a general understanding of copy and print

What Does A Retail Sales Consultant Do At Comcast

* Provide strong understanding and enthusiasm around technology,
* especially around Comcast products and services.
* Maintain detailed
* sales product knowledge, including competitive information.
* Provide superior customer service with all customer interactions.
* Evaluate customers' potential product needs and make appropriate
* recommendations.
* Utilize retention techniques to proactively retain existing customers
* from canceling service.
* Meet or exceed sales quotas in an accountability-based culture.
* Manage store inventory, process equipment transactions, and handle
* high volumes of cash and other payment activity with a focus of

What Does A Retail Sales Consultant Do At Riverside Healthcare

* FUNCTIONS)
* Assist customers in the selection of appropriate equipment and/or supplies
* Balance cash drawer and prepare daily bank deposits
* Initiate and maintain proper records of all transactions involving sale, rental, and return of equipment and supplies
* Inventory tracking and restock retail area as needed
* Keep store stocked with merchandise, clean and neat.
* Prepare equipment and supplies for delivery
* Provide customers with information regarding insurance coverage equipment costs, co-insurance amounts due, and proper use of equipment.
* Receive order intake information from referral sources(in backup role

What Does A Retail Sales Consultant Do At Manpower Group

* Answering customer inquiries regarding billing and/or service issues or problems.
* Receives and posts billing payments to customer accounts promptly.
* Processes equipment and updates customer account status upon receipt.
* Handle customer billing errors, and discrepancies, requesting necessary changes.
* Expected to consistently achieve a sales and retention quota for products and services to new and existing customers.
* Maintain an accurate account of cash drawer assigned.
* Balances all cash receipts on a daily basis and follows proper cash-handling policies and procedures at all

What Does A Retail Sales Consultant Do At at&T

* The essential functions listed below are representative of duties performed by this job title.
* Duties generally include but are not limited to the following

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How To Become A Retail Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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4,348 Retail Sales Consultant jobs More

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Top Skills for A Retail Sales Consultant

CourteousCustomerServiceTMobilityCustomerContractsSalesObjectivesAdministrativeAspectsCustomerPaymentsSmallBusinessCustomerSatisfactionRetailSalesProductOfferingsServiceInquiriesInternetCriticalMarketFeedbackLocalCompetitionProductKnowledgeCompanyProductsNewWirelessProductsTechnicalSupportBusinessAccountsCustomerBase

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Top Retail Sales Consultant Skills

  1. Courteous Customer Service
  2. T Mobility
  3. Customer Contracts
You can check out examples of real life uses of top skills on resumes here:
  • Interacted with customers and provided prompt and courteous customer service to all customers in person, via phone or written note.
  • Delivered business customer proposals and executed AT&T Mobility Business agreements in conjunction with Business Sales Executives.
  • Completed customer contracts and serviced equipment warranties.
  • Meet all sales objectives by determining needs, overcoming objections and providing solutions.
  • Handle all administrative aspects of the sale including completing all customer contracts and warranties.

Top Retail Sales Consultant Employers

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What Kind Of Companies Hire a Retail Sales Consultant

  1. AT&T
  2. Sprint
  3. Verizon Wireless
  4. Prime Communications
  5. T-Mobile
  6. U.S. Cellular
  7. Comcast
  8. Verizon
  9. Office Depot
  10. Spring Mobile - AT&T
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