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Top 50 Retail Sales Consultant Skills

Below we've compiled a list of the most important skills for a Retail Sales Consultant. We ranked the top skills based on the percentage of Retail Sales Consultant resumes they appeared on. For example, 31.1% of Retail Sales Consultant resumes contained Customer Service as a skill. Let's find out what skills a Retail Sales Consultant actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Retail Sales Consultant

1. Customer Service
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high Demand
Here's how Customer Service is used in Retail Sales Consultant jobs:
  • Provided a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
  • Delivered excellent customer service by fully educating all consumers while offering appropriate solutions to fulfill their needs.
  • Collaborated with service departments to create procedures to increase customer service and improve customer satisfaction and loyalty.
  • Provided superior customer service with all customer interactions.
  • Awarded steady excellence customer Service satisfaction where I understood customer's needs and overcame objections and respond to their concerns.
  • Promote in several times from customer services representative, retail sales consultant, business specialist to store team leader.
  • Establish supreme customer service for every clients by assuring and satisfying their individual needs.
  • Provided consistent outstanding customer service, resulting in more sales and revenue.
  • Conducted a variety of activities relative to customer service and sales.
  • Excelled in customer service and received high ratings through survey call.
  • Provided customers with technical support as well as customer service support.
  • Provided first line of customer service for in-store customers.
  • Provide industry-leading customer service to AT&T customers.
  • Exceeded customer service willingness to recommend scores.
  • Provided customer service and store maintenance.
  • Maintain and Offer excellent customer services.
  • Key Accomplishments: * Consistently exceeded sales goals by leveraging strong customer service and relationship marketing skills.
  • Practiced company standards in selling, customer service, visual merchandizing and teamwork.
  • Ensured customer service needs were met (i.e.
  • Maintained store according to company planograms and provided customer service on a daily basis (met sales criteria e.g.

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16,307 Customer Service Jobs

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2. Store Operations
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high Demand
Here's how Store Operations is used in Retail Sales Consultant jobs:
  • Added inventory control and store operations to daily responsibilities.
  • Maintained store operations, visual appearance and inventory handling.
  • Managed store operations including opening and closing procedures.
  • Maintained strong work ethic and kept good daily shift attendance as to not impact the needs of business or store operations.
  • Train new employees, and assisted customers to ensure an extraordinary customer experience, cost efficiency, and quality store operations.
  • Increase personal proficiency at store operations tasks; share tips and experience with other Sales Associates to build their proficiency.
  • Assisted management with store operations and ticketed, arranged, and displayed merchandise to promote sales.
  • Assist management with daily store operations including paperwork, inventory, and sales coaching.
  • Assist the manager from time to time with store operations tasks Achieve sales benchmarks.
  • Conducted inventory audits of products and store operations with a 98% success rate.
  • Maintained retail store operations: daily paperwork, scheduling, inventory and merchandising.
  • Promoted to lead sales team of 7 employees in daily store operations.
  • Oversee daily store operations and approved daily transactions.
  • Assist in managing performance and store operations.
  • Assisted in daily store operations.
  • Presented trainings to colleagues during store meetings concerning specific subjects relevant to store operations.
  • Key holder opened and closed store operations daily, prepared nightly deposits supervised employees while store manager was not available.
  • Lead duties included: - Full capabilities and competencies in overseeing virtually every aspect of store operations.
  • Execute the company sales process Assist with store operations and coaching peers Sell wireless and home solutions, meet sales goals
  • Store operations Sell phones, plans, entertainment and security packages Creating customer Experience

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1,168 Store Operations Jobs

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3. Product Knowledge
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high Demand
Here's how Product Knowledge is used in Retail Sales Consultant jobs:
  • Maintained detailed sales product knowledge, including competitive information.
  • Shared product knowledge with customers while making personal recommendations.
  • Provided exceptional product knowledge and service.
  • Entrusted with training and development of new hires in the store, including customer service, cash handling and product knowledge.
  • Ranked among the top 10% of the market in sales, customer service, and product knowledge.
  • Owned all phases of the sales cycle including lead generation, account analysis, and product knowledge.
  • Job also included stocking inventory, updates on product knowledge, transactions, and camaraderie skills.
  • Improved product knowledge through the introduction of sales techniques and strategies inside AT&T.
  • Assisted retail accounts in New England by conducting sales training, and product knowledge clinics.
  • Provided product knowledge and quality customer service to both new and returning customers.
  • Maintained a product knowledge of the various lines sold in the store.
  • Maintained high level of product knowledge through product training and online research.
  • Engaged my customers in product knowledge based on customer's needs.
  • Learned and maintained strong product knowledge, promotions and company policies.
  • Attended weekly sales meeting to gain updated product knowledge.
  • Maintain high energy and detailed sales product knowledge.
  • Apply product knowledge to resolve customer issues.
  • Serve as company expert on product knowledge.
  • Team Player Demonstration of product knowledge to drive sales.
  • Handle irate customers, product knowledge of latest cellular devices

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4,775 Product Knowledge Jobs

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4. Sales Objectives
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high Demand
Here's how Sales Objectives is used in Retail Sales Consultant jobs:
  • Maintained sales objectives while providing excellent customer service.
  • Exceeded sales objectives for wireless phones, services, and accessories, receiving recognition for excellent customer service from district management.
  • Required to meet or exceed individual sales objectives, as well as meet or exceed customer care commitments.
  • Develop and maintain customer experience while working to meet both customer needs and overcome store sales objectives.
  • Sell all products and services offered by the Company in order to meet all sales objectives.
  • Worked with sales team as well as management to meet sales objectives as a store.
  • Meet all sales objectives including inventory, selling available products, administrative and jobs.
  • Developed and attained new and existing customers and reach monthly sales objectives for store.
  • Meet all sales objectives by determining needs, overcoming objections and providing solutions.
  • Attained sales objectives for store, and individually exceeded top level sales goals.
  • Meet sales objectives for wireless phones, B2B sales transactions and account management.
  • Developed store sales objectives and strategies to achieve benchmark metrics and goals.
  • Meet sales objectives for wireless phones, services, and accessories.
  • Develop and attain customer experience and sales objectives for store.
  • Exceeded sales objectives for wireless phones, features and accessories.
  • Develop and attain customer experience/sales objectives for the store.
  • Meet and exceed all sales objectives.
  • Retail Sales Consultant 2008-Present Responsible for selling all products and services offered and meeting corporate sales objectives.
  • Meet all sales objectives month after month.
  • Assisted customers with sales and customer service transactions Recommended devices and service plans to customers Achieved and exceeded monthly sales objectives

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1,086 Sales Objectives Jobs

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5. Administrative Aspects
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high Demand
Here's how Administrative Aspects is used in Retail Sales Consultant jobs:
  • Process and organize all administrative aspects of sales and accounts to ensure operational integrity.
  • Handled all administrative aspects of sales *Trained new employees *Merchandised products and accessories *Inventory management
  • Maintained all administrative aspects of sales including completing customer contacts, renewals and warranties.
  • Handled all administrative aspects of the sale process including paperwork to establish service, accepting customer payments and filing completed orders.
  • Complete all administrative aspects of the sale including contracts, warranties, inventory, payments, and filing completed orders.
  • Developed and attained exceptional customer experience and sales objectives for store while maintaining all administrative aspects of the sale.
  • Direct sales of all products and services offered by the company, handling all administrative aspects of the sale.
  • Handled all administrative aspects of the sale including: completing contracts, inventory management, and accepting payments.
  • Manage administrative aspects of sales, including: completing customer contracts, ordering devices and servicing warranties.
  • Handled all administrative aspects of the sale, as well as back office inventory responsibilities.
  • Handled all administrative aspects of sales including: performing credit checks, completing contracts.
  • Handled all administrative aspects of the sales including: Accuracy and attention details.
  • Handle all administrative aspects: faxes, copies, answering phones, etc.
  • Handle all administrative aspects of sales, including new contracts and technical support.
  • Meet all sales objectives and Handle all administrative aspects of the sale.
  • Handle all administrative aspects such as completing customer contracts and warranties.
  • Handle all administrative aspects of the sale.
  • Handle all administrative aspects of the sale Maintain strong knowledge of all products, accessories, pricing plans, and promotions.
  • Meet and exceeded sales objectives for wireless phones, services, and accessories * Handled all administrative aspects of sales.
  • Handled administrative aspects of the sale such as completing customer contracts, warranties, payments and filing speciality online orders.

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11 Administrative Aspects Jobs

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6. Customer Contracts
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high Demand
Here's how Customer Contracts is used in Retail Sales Consultant jobs:
  • Renewed and negotiated customer contracts which added additional services and accessories that improved the customer experience.
  • Completed customer contracts and serviced equipment warranties.
  • Completed customer contracts and warranties efficiently.
  • Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
  • Store lead and key holder -Meet Sales goals -Customer Service -Inventory Counts -Customer Contracts & Warranties -Ability to merchandise store when needed
  • Handled administrative sales tasks including customer contracts & warranties, inventory competence, payments, billing, and submitted orders.
  • Handled all aspects of the sale including completion of customer contracts, warranties, customer payments, and escalated issues.
  • Complete customer contracts and warranties, pull products from inventory, accept customer payments and filing the completed orders.
  • Handle all administrative duties of sale including: completing customer contracts, warranties, payments and fulfillment orders.
  • Meet and exceed sales objectives, complete customer contracts and warranties, and ensure inventory is stocked.
  • Draft all paperwork for customer contracts, set up auto-pay, added and deleted features, etc.
  • Complete customer contracts, verify identification, address local market promotions, and file finished orders.
  • Handled administrative tasks such as: completing customer contracts, service agreements, and warranty information.
  • Analyzed & improved customer contracts and plans, handled customer transactions & followed up on services.
  • Handled all administrative of the sale, including: completing customer contracts and warranties.
  • Handled all aspects of care including customer contracts, warranties and payments.
  • Handle the completion of customer contracts and explanation of those contracts.
  • Overlooked customer contracts, accounts and security.
  • Completed customer contracts and warranties in a timely manner.
  • Provide prompt and courteous customer service Completion of customer contracts Bill/rate plan analysis, process returns and exchanges

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270 Customer Contracts Jobs

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7. Wireless Products
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high Demand
Here's how Wireless Products is used in Retail Sales Consultant jobs:
  • Perform superior customer service by providing relevant offerings of wired and wireless products.
  • Worked in a goal-oriented, commission-based environment selling wireless products and services.
  • Serviced and troubleshot wireless products as required.
  • Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.
  • Maintained strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
  • Attended to the daily operations of the store in addition to selling wireless products and services.
  • Assist retail and business consumers by demonstrating knowledge of wireless products and advanced services.
  • Retail sales of AT&T wireless products, accessories, and home products.
  • Helped with solutions on wireless products: tablets, cellular phones, and laptops.
  • Provided world class customer service and education on Sprint's wireless products and services.
  • Remain current on all wireless products, services, industry and competitive trends.
  • Execute sales of wired/wireless products and services by understanding the customers' needs.
  • Maintained strong knowledge of new wireless products, procedures and policies.
  • Instilled value to wired and wireless products and services.
  • Understand clientele's needs of wireless products and services.
  • Sell AT&T wireless products and AT&T U-Verse, DSL & Home Products.
  • Exhibited strong customer service skills and discovered customer needs by effective questioning to match to wireless products and services.
  • Perform duties such as sales of wireless products and service, upselling features and accessories.
  • Sell state of the art wireless products.
  • Authorized Verizon Retailer Sales of wireless products including cellular phones, tablets, personal wifi, home phone connect and accessories.

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1,193 Wireless Products Jobs

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8. Business Development
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high Demand
Here's how Business Development is used in Retail Sales Consultant jobs:
  • Conducted competitive market research to identify new business developments and opportunities across saturated and untapped sales areas.
  • Identify sales opportunities and follow up on existing accounts for business development.
  • Establish business relationships with B2B resulting in new business development.
  • Developed sales strategies that propelled new business development.
  • Directed daily operations for a retail store, including sales, business development, customer service, and credit analysis.
  • Spearheaded multiple projects in new business development, including acquiring and maintaining the Meg Whitman for Governor 2010 account.
  • Solidified large corporate accounts through IRU business development resulting in thousands of new and upgrade lines of service.
  • Led business development and marketing efforts at monthly sales meetings to expand customer base and promote products.
  • Managed all aspects of sales, business development, and customer relations.
  • Spearheaded Corporate/Business Development efforts encompassing telecom business opportunities to stimulate revenue growth and extend market share.
  • Devised and executed business development strategies to acquire new clients, overcome objections, and turn traditional canvassing into sales.

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376 Business Development Jobs

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9. New Accounts
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high Demand
Here's how New Accounts is used in Retail Sales Consultant jobs:
  • Generate and activate new accounts while expanding existing customer base, producing approximately $250,000 in annual sales revenue.
  • Achieved 25 new accounts per month, by successfully communicating the company's value proposition to prospective customers.
  • Establish new accounts with small and large businesses also personal accounts with consumers who came into store.
  • Ask qualifying questions to provide customized needs in order to open new accounts and upgrade existing service.
  • Opened new accounts with larger wholesalers to save money on merchandise contributing to larger profit margins.
  • Maintain a quota of 10 areas of importance to drive a steady stream of new accounts.
  • Create new accounts for individual clients, small businesses, and families of different sizes.
  • Opened new accounts for prospective customers, as well as serviced already established accounts.
  • Opened new accounts, resolved issues with existing accounts, bill payments.
  • Implemented processes to shorten installation times for new accounts by 25%.
  • Reach out to small businesses and assist in creation of new accounts.
  • Credit checks for customers setting up new accounts or adding lines.
  • Open new accounts and work with existing accounts.
  • Created new accounts and trained new employees.
  • Start new accounts and serviced existing accounts.
  • Open new accounts for customers.
  • Develop and manage new accounts.
  • Facilitated assistance in the establishment of new accounts for business customers, and consumer accounts.
  • Provide exceptional customer service Activate new accounts and upgrade existing customers with strong selling skills.
  • Activated new accounts Edited existing customers accounts Established a client list Performed customer care in person and over the phone

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78 New Accounts Jobs

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10. Product Offerings
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high Demand
Here's how Product Offerings is used in Retail Sales Consultant jobs:
  • Network with diverse populations and deliver influential presentations that relay advantages of product offerings.
  • Utilized working knowledge of company product offerings to appropriately meet customer technology needs.
  • Provided outstanding customer service and assistance in all product offerings.
  • Monitor sales activities to ensure that all company product offerings and services are reflective of customers' needs and expectations.
  • Provide retail customer service in all aspects of product offerings, promotions and services through customer education and engagement.
  • Trained for effectively Educating and Engaging Consumers in all aspects of AT&T product offerings and services.
  • Handle customer inquiries as it relates to CenturyLink's product offerings, pricing, billing, etc.
  • Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
  • Analyze competitive product offerings in terms of features and benefits as well as price points.
  • Handle all aspects of product offerings and services in an efficient courteous manner.
  • Attended regular sales training on new technology, product offerings and sales promotions.
  • Handle service and assistance in all aspects of product offerings and services.
  • Provided efficient, courteous customer service and assisted product offerings and services.
  • Assist in determining new product offerings and services!
  • Developed and tested new product offerings.
  • Team Subject Matter Expert Train new and existing employees on the latest product offerings and newest technologies.
  • Provided customer service and assisted in allaspects of product offerings and services.
  • Provided customer with an extraordinary experience.Assisted with product offerings and services.Achieved sales goals and service performance.Maintained up-to date account distribution information.

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325 Product Offerings Jobs

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11. Internet
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high Demand
Here's how Internet is used in Retail Sales Consultant jobs:
  • Consult with customers and sell a variety of communications products including phones, tablets, premium television, and internet products.
  • Utilized strong sales experience to sell services of cellphones, land-lines, Direct TV, internet services, and other products.
  • Provide the ultimate customer experience when customers come in to get home services as advanced TV, home phone and internet.
  • Service and sales with product knowledge in mobile devices, accessories for electronics, internet, and television services.
  • Generate revenue for corporation through sale of television, internet, home phone, and mobile phone service.
  • Work with customers to determine the best phone, internet, and home television service for their needs.
  • Focus on monthly and daily sales goals selling wireless, home television services, internet and home security.
  • Conduct sales and service for AT&T customers' wireless, home calling, and internet needs.
  • Well versed in selling; home security and automation, home internet and television, and DirecTV.
  • Promote full range of products with focus on video, internet, phone and security systems.
  • Perform technical support for customers experiencing issues with phone, internet, and television equipment.
  • Cross sold on normal cell phone sales into U-verse cable & ATT internet.
  • Explained product and service features and solicited orders (TV-cable, Internet).
  • Sell Cellular, TV, Internet, and Home Security Services.
  • Gained technical expertise in working of smartphone-pda-tablet-social media-internet applications/interface.
  • Opened Consumer and Business accounts Sold U-Verse cable, high-speed Internet, and cell phones.
  • Created personalized fliers for bundle packages of wireline, wireless, TV, and internet.
  • Assisted customer with their cell phones, direct tv and internet services.
  • Sell phones, tv/internet services, and home security.
  • Sell all products offered by At&t; wireless, Internet, tv, home phone, etc.

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192 Internet Jobs

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12. Sales Floor
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high Demand
Here's how Sales Floor is used in Retail Sales Consultant jobs:
  • Demonstrate strong customer-focused services on and off the sales floor while transforming every customer interaction into a positive customer experience.
  • Worked on a sales floor, approached customers, determined their needs and sold products or services to meet those needs.
  • Transferred among local stores in order to enhance peer training and work as a leader on the sales floor.
  • Demonstrated leadership by providing an active role on the sales floor ensuring a high quality of customer engagement.
  • Maintained sales team by coaching as a sales floor direct supervisor and handled customer escalations.
  • Ensured all devices on the sales floor are running and have their appropriate content running.
  • Check in new inventory and stock inventory on the sales floor.
  • Assisted in the merchandising of the sales floor per company directives.
  • Ensured sales floor was filled and kept up to brand standards.
  • Receive, open, unpack and issue sales floor merchandise.
  • Helped on the sales floor when other cashiers were present.
  • Maintain a professional, clean and presentable sales floor.
  • Lead sales floor (supervise/manage Retail Sales Associates).
  • Stocked and maintained sales floor order and cleanliness.
  • Be of assistance to customers on sales floor.
  • Assisted in opening and closing sales floor.
  • Handle customers on an open sales floor.
  • Maintained appearance of sales floor.
  • Team Leader on the sales floor.
  • Worked the sales floor Customer service Cashier Stocking/go backs $9.00/hr start-end

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5,456 Sales Floor Jobs

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13. Critical Market Feedback
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high Demand
Here's how Critical Market Feedback is used in Retail Sales Consultant jobs:
  • Acquired knowledge of competitive offers and provided critical market feedback to store managers for enhanced operations.
  • Maintained knowledge of competitive offers and provide critical market feedback regarding competition s products/services.
  • Provide critical market feedback to all superior management and deliver quality customer service.
  • Provided critical market feedback to management on competition and product/service needs.
  • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager and/or Area Regional Store Manager.
  • Maintain knowledge of competitive offers and provide critical market feedback to leadership regarding local offers and products.
  • Maintain k knowledge of competitive offers and provide critical market feedback to my managers.
  • Maintained knowledge of competitive offers & provided critical market feedback needs.
  • Track store metrics, reporting critical market feedback to management.
  • Provide critical market feedback to the Store Manager.
  • Assisted as the manager on duty in manager s absence report critical market feedback to store manager.
  • Maintain knowledge of competitive offers and provide critical market feedback Handle service inquiries from customers.

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114 Critical Market Feedback Jobs

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14. Local Competition
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high Demand
Here's how Local Competition is used in Retail Sales Consultant jobs:
  • Remained observant to competitive offers and provided critical feedback to Store Manager regarding local competition and product/service specifics.
  • Provided critical market feedback to the store manager regarding local competition and products/service needs.
  • Provide critical market feedback to upper management regarding local competition and customer product/service needs.
  • Investigated and monitored market trends and local competition to provide a competitive advantage.
  • Provide market feedback to Management regarding local competition, promotions and events.
  • Remain current on competing offers in order to provide the store manager with valuable information regarding local competition and public interest.
  • Stayed abreast of competitive offers and providing critical market feedback to store manager regarding local competition and product and service needs.
  • Reported to store manager with key market analysis and feedback in order to track local competition and consumer product/service needs.
  • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
  • Retain knowledge of competitive offers and provide critical market feedback to the Sales Manager regarding local competition.
  • Meet all sales goals and provide critical feedback to the store management team regarding local competition.
  • Maintained a strong knowledge pool of products and competitive offers by local competition.

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115 Local Competition Jobs

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15. Technical Support
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average Demand
Here's how Technical Support is used in Retail Sales Consultant jobs:
  • Interacted with customers on a daily basis providing technical support and product education.
  • Trouble shooting customer devices and offering technical support to ensure customer satisfaction
  • General customer service and technical support.
  • Offered personal technical support to all customers who are in need of it, opposed to forwarding them to call centers.
  • Conferred with customers to provide technical support and information about products or services.
  • Answer questions regarding bills, technical support as well as push home products.
  • Lead sales associates in providing tactical guidance and technical support to clients.
  • Provide advanced technical support to customers having issues with their accounts and devices
  • Help and assist customer with technical support and service issues.
  • Worked as At home customer service and technical support agent.
  • Provide technical support for email and computer based issues.
  • Worked closely with our internal department for technical support.
  • Educate consumers on phone maintenance and provided technical support.
  • Performed technical support duties, and repairing phones.
  • Provide technical support for accounts and devices.
  • Resolve billing issues and provide technical support.
  • Provide Tier 1 customer and technical support
  • Provide customers with ongoing technical support.
  • Assisted customers with general service in a fast paced environment dealing with billing inquiries,technical support and product education.
  • Commissioned sales, Customer Service, Technical Support, Device Activations and Troublehooting

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23 Technical Support Jobs

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16. Sales Quota
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average Demand
Here's how Sales Quota is used in Retail Sales Consultant jobs:
  • Obtained sales quotas through actively pursuing different sales opportunities.
  • Tasked with maintaining personal sales quotas, add on sales, upgrades, inventory control, money management and supply ordering.
  • Meet /exceed monthly company and personal sales quotas by utilizing cold calling and inside sales skills.
  • Meet sales quotas set forth by AT&T to ensure company success and growth.
  • Reach sales quota by the middle of every month so that expectations are exceeded.
  • Provided the company with daily/weekly action goal plans in order to meet sales quota.
  • Meet and exceed monthly sales quota finishing top 10% in regional performance.
  • Provide excellent customer service, troubleshoot devices, meet monthly sales quotas.
  • Expected to reach a sales quota every month while hitting certain metrics.
  • Exceeded monthly sales quotas and built a loyal customer base.
  • Meet or exceed sales quotas in an accountability-based culture.
  • Required to meet a monthly sales quota.
  • Exceed sales quotas in accountability based culture.
  • Required to achieve all sales quotas.
  • Exceeded sales quotas on numerous occasions.
  • Meet and exceed monthly sales quotas.
  • Worked to reach a monthly sales quota of 25 activations per month.
  • Provided customers with information about products and services the company offers Fulfilled monthly sales quotas Gained knowledge about current electronics in production
  • Maintained monthly sales quota Made every opportunity to participate in continuous training Performed light administrative duties
  • Provided excellent service Answered incoming calls and took accurate messages Ran POS cash register Meet and exceeded monthly sales quotas Handled inventory

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22 Sales Quota Jobs

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17. Customer Base
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average Demand
Here's how Customer Base is used in Retail Sales Consultant jobs:
  • Manage store locations business customer base by tracking business sales and training staff on how to work with business customers.
  • Gained trust from customers by providing the complete solution and therefore leading to a strong customer base.
  • Run my own business to surpass quota and gain a long term, loyal customer base.
  • Create individual solutions for each customer based on wants and needs in a fast paced environment.
  • Provide face to face and over the phone technical support to a broad customer base.
  • Offer solutions to the customer based on the information the customer has provided.
  • Provided excellent customer service to ensure loyal customer base and gain referrals.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Maintain current customer base and grow new base through networking and referrals.
  • Developed and maintained customer base at both a consumer and corporate level.
  • Build a loyal customer base by creating long term relationship.
  • Recommend merchandise to customer based on their needs and preferences.
  • Aided customer base with billing, technical and sales support.
  • Implement marketing strategies which results in growth of customer base.
  • Maintain and grow existing customer base and manage churn.
  • Educate new customer base and assist current customers.
  • Build and maintain relationships to grow customer base.
  • Build customer based by asking qualifying questions.
  • Established a return customer base.
  • Build a loyal customer base by creating long-term relationships Achieve or exceed sales and profit targets Providing an excellent customer service

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53 Customer Base Jobs

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18. Cell Phones
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average Demand
Here's how Cell Phones is used in Retail Sales Consultant jobs:
  • Worked with customers to find correct calling plans and cell phones with accessories Assisted with sales and training for inter-store procedures.
  • Face to face sales and service of cell phones, tablets, home Internet, home security and DIRECT television service.
  • Job Duties: Assist customers with technical problems concerning cell phones including software issues such as provisioning and data updates.
  • Assist clients in the selection of products and services including service plans, wireless accessories and cell phones.
  • Provide technical support for cell phones and laptops with customers over the phone and in store.
  • Conducted training classes to help customers understand their products (cell phones and tablets)
  • Assisted with billing issues and a great multitude of concerns related to cell phones.
  • Retail Sales Consultant for Cell phones, and all AT&T Mobility sales.
  • Helped customers understand their phone bills and how to use their cell phones.
  • Sell Cell phones, Laptops solutions, Digital Life and Tablets to customers.
  • Organized proper display of the cell phones in order to increase sales volume.
  • Solved technical issues with electronic devices (Cell Phones and other devices).
  • Set up, activate and diagnose cell phones service options with customers.
  • Provided customer service through cell phones, accessories and features.
  • Conducted sales of cell phones and accessories to customers.
  • Provide training classes for cell phones sold in store.
  • Activated phones and programmed cell phones.
  • Service on computers, Cell Phones.
  • Manage multiple Business and Consumer accounts Provide excellent customer service Sale cell phones, home phone, tablets, Smart Accessories
  • Retail sales of cell phones, plans, and accessories -Trouble shooting technical issues -Customer Service -Data Entry

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7 Cell Phones Jobs

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19. New Clients
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Here's how New Clients is used in Retail Sales Consultant jobs:
  • Utilized strong ability to sell to clients and obtain long term customer relationships, and gain new clients through recommendations.
  • Prospected for new clients and followed up with previous clients after a sale was made to ensure customer satisfaction.
  • Assisted on right sizing our new clients with providing them with the products that right fit their needs.
  • Obtained new clients by attending marketing events and promoted the benefits of our service compared to the competition.
  • Form relationships with new clients to achieve sales objectives and provide information about products, features and options.
  • Build relationships with existing clientele while adding new clients from their referrals * Meet and exceed sales goals
  • Acquired new clients by cold calling, networking, securing referrals and participating in local community events.
  • Exceeded in quota based environment overachieving in bringing new clients and retaining current clients.
  • Make outbound calls to prospects in order to solicit business and acquire new clients.
  • Maintained proper customer care follow-up with existing clients and potential new clients.
  • Experienced in outside sales including maintaining client accounts and establishing new clients.
  • Obtained new clients by cold calling and word of mouth.
  • Manage accounts for existing and new clients.
  • Signed up new clients to contracts Upsold products and accessories to match customer needs

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21 New Clients Jobs

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20. Troubleshoot
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Here's how Troubleshoot is used in Retail Sales Consultant jobs:
  • Assisted in troubleshooting customer owned devices and provided practical solutions.
  • Provided troubleshooting advice to rectify technical and billing issues.
  • Assisted customers with troubleshooting and technical support.
  • Required technical and troubleshooting knowledge.
  • Demonstrate value of a wide variety of technology, as well as provide help, demonstrations, and troubleshooting.
  • Provide consumers with the latest AT&T wired/wireless services * Consult consumer issues * Troubleshoot device issues.
  • Showed them how to troubleshoot and maximize their devices to improve the quality of their wireless experience.
  • Managed clients with follow ups that required my expertise of hardware and software implementation and troubleshooting.
  • Conducted cash handling transactions, answered phones and provided assistance with device troubleshooting and billing issues.
  • Maintain and troubleshoot customer accounts, technical issues, billing and prospecting new opportunities.
  • Handle service inquiries from customers ranging from bill adjustments to technical phone troubleshooting.
  • Create, modify and troubleshoot consumer and small business accounts.
  • Performed troubleshooting solutions for customers over the phone.
  • Assist with troubleshooting phone problems and malfunctions.
  • Assist customers with device troubleshooting.
  • Connect customers to our latest products and services Provide excellent ongoing customer service including consultation, education, sales and troubleshooting.
  • Educated customers on Apple iPhones and provided technical troubleshooting, face to face as well as over the phone.
  • Sell merchandise, such as phones and accessiories, troubleshoot phone issues and assist customers with making payments.
  • Trained my peers on new technology and devices * Troubleshoot customer's devices * Develop relationships with new and existing business customers
  • Retail Sales Consultant Technology and troubleshooting specialist - Awards Granted: Highest Sales in district for 8 months.

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6 Troubleshoot Jobs

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21. Billing Issues
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Here's how Billing Issues is used in Retail Sales Consultant jobs:
  • Assisted customers with billing issues, professionally deescalating adverse situations.
  • Assisted customer by explaining billing issues and how we are going to fix the issue the first time every time.
  • Handled phone inquires from customers on billing issues, payments, upgrades, trade-ins, service changes returns.
  • Maintained customer service by answering questions with regard to cellular or paging services and resolving billing issues.
  • Handled incoming calls for customer service, upgrades, billing issues, and customer complaints.
  • Assist customers with billing issues, troubleshooting, and insurance claims, and one-on-one tutorials.
  • Resolve customer's problems regarding billing issues, defected products, and software troubles.
  • Assist customers with billing issues and technical support while offering our services.
  • Provide superior customer service by assisting customers with technical and billing issues.
  • Consult billing issues * Follow company policy procedures and rules.
  • Assisted fellow employees with customer escalations and billing issues.
  • Help customers with billing issues and payments.
  • Handled customer inquiries and solved billing issues.
  • Handle all customer service and billing issues.
  • Resolved billing issues and answered billing inquiries.
  • Handle customer escalations and billing issues.
  • Resolve billing issues and other concerns.
  • Handled phone inquiries from customers on billing issues.
  • Handled customer complaints and interactions Interacted with and sold to business representatives Provided customer support with billing issues and technical support.
  • WORK EXPERIENCE Provided phone new activations, upgrades, phone operations and assisted with billing issues and payments.

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5 Billing Issues Jobs

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22. New Customers
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Here's how New Customers is used in Retail Sales Consultant jobs:
  • Review service agreements and limitations with new customers including product insurance and warranty policies.
  • Created new customers and business clientele through exceptional customer service.
  • Provided existing and new customers with knowledge about phone service, rate plans, technology, and capabilities of the phone.
  • Helped both existing and new customers with providing outstanding service with billing questions, new lines of services or trouble shooting.
  • Sell products and services as well as actively solicit new customers through inside sales and store marketing outside events.
  • Worked with management to develop and implement client referral program Subsequently increasing new customers by over 20%
  • Prospected and secured new customers using phone, cold calls and networking.
  • Greeted and assisted existing/new customers with service and selection of new devices.
  • Researched accounts, answered questions, and worked with new customers.
  • Outsource to potential new customers and maintain relationships with current customers.
  • Engaged in wireless and home entertainment service sales to new customers.
  • Seek out potential new customers and upgrade existing customer's services.
  • Recommend new products and services to existing and new customers.
  • Help new customers get all the services they need.
  • Upgrade existing accounts and generated new customers.
  • Acquired new customers and renew service contract.
  • Execute all sales strategies; achieve all program key performance indicators - Sales, Activations, New Customers and Upgrades.
  • Help existing as well as new customers in the purchase and selection of services and products.
  • Honored as Employee of the Month for increasing sales and acquiring new customers.
  • Provided world-class service to customers Sold Products and Services Worked with advanced technology Solicited new customers through sales and superb customer service

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88 New Customers Jobs

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23. Consultants
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Here's how Consultants is used in Retail Sales Consultant jobs:
  • Connected quickly and effectively with Sales Consultants in order to provide an environment for efficient and effective teaching and coaching interactions.
  • Received recognition three consecutive quarters as one of the top three sales consultants in the state of Washington.
  • Achieved rank of number one in my store and 3 in the nation out of 740 retail consultants.
  • Trained as many as 15 new Retail Sales Consultants, many of whom were reassigned to various stores.
  • Promoted, managed and operated a team of sales consultants in three corporate owned retail locations during tenure.
  • Train new sales consultants Operating shipping department functions such as packaging and delivering on daily basis.
  • Presented the AT&T Summit award, the top recognition bestowed on sales consultants.
  • Travel to help open new stores and train new consultants throughout the United States.
  • Mentored / trained new sales consultants to increase their sales and customer service abilities.
  • Worked side by side with management to create a seamless selling experience for consultants.
  • Traveled throughout the market to show consultants different methods to present products and services.
  • Assist other retail sales consultants with any questions on sales and procedures.
  • Educate customers and other Sales Consultants on new products and features.
  • Work with managers on contests to motivate other Sales Consultants.
  • Help shape and shadow new hire sales consultants.
  • Support for four sales consultants and store managers.
  • Ranked in the top 2% of Retail Sales Consultants in the North East Region for 2012.
  • Ranked #1 of 3 Top Sales Consultants (2012).
  • Retail Sales Consultants have the responsibility to be the frontline for the company as a woke.
  • Developed, planned and implemented action plans for sales consultants with performance problems.

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4,464 Consultants Jobs

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24. Sales Process
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average Demand
Here's how Sales Process is used in Retail Sales Consultant jobs:
  • Worked closely with company owners to identify new business opportunities and routinely participated in the sales process.
  • Followed the sales process to create need based solutions -Completed online training every month to stay current on products and services.
  • Decrease churn and increase revenue for the company by providing quality customer service and successfully fulfilling the sales process.
  • Handled all administrative areas of the sales process including contracts, inventory, payments, etc.
  • Mentored new hires on sales process, customer interactions, and point of sale software.
  • Apply principles that associate with the Retail Sales Process and the Customer Rules.
  • Assisted managers in sales techniques and assisted others with the sales process.
  • Train new sales representatives in AT&T sales process and customer assistance
  • Helped grow the business by executing flawlessly on the sales process.
  • Attained all given sales goals by using a set sales process.
  • Ensured and facilitated a positive customer experience throughout the sales process.
  • Trained new hires in store procedures and sales process.
  • Support sales processes and administrative functions of the store.
  • Enhanced sales process resulting in 15% higher closing ratio
  • Engaged in the sales process to generate sales.
  • Support and coach clients of post-sales process.
  • Motivated RSC's by leading by example in the AT&T Sales Process and consistently exceeding sales quotas.
  • Trained new store representatives in sales process, inventory and systems usage.
  • Utilize sales process to position products/services to enhance the wireless experience.
  • Coached sales reps on sales process and policies.

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1,006 Sales Process Jobs

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25. Communication
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Here's how Communication is used in Retail Sales Consultant jobs:
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Provide assistance to customers in the selection and purchase of wireless telecommunications products and services.
  • Managed clients personal and business accounts and offered communication solutions.
  • Generated loyalty through post sale customer service and communications.
  • Demonstrated excellent communication and interpersonal skills.
  • Resolved employment-related disputes through proactive communication.
  • Consult with customers to recommend and sell a variety of telecommunications products and/or services to meet customer's needs.
  • Demonstrated skillful communication and negotiation skills, along with the ability to handle customer complaints and basic repairs.
  • Take personal responsibility for staying current on all store communications and asking follow-up questions as needed.
  • Provide quotes for all telecommunication and data plans and address all questions the customer may have.
  • Access, examine, and adjust customer and business accounts to meet their telecommunication needs.
  • Sell and support wireless & wired communication devices, accessories and services.
  • Set up various types of communication devices for customers.
  • Excelled in communication and sales with customers.
  • Develop and maintain a professional relationships; communicate successes opportunities to supervisor; maintain professional level of communication.
  • Sell different communication solutions company Assist in new and existing customers with purchase and service wireless equipment.
  • Created pipelines for regular communication between sales and service departments to ensure a smoother installation process
  • Initiate, execute and complete sales transactions in a busy telecommunications environment.
  • Pay 10.00 hrly plus commission Assist customers with home and mobile communication needs.
  • Provide solutions for businesses and consumers communication needs Meet sales goals Provide customer service Marketing Externship

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3,397 Communication Jobs

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26. Verizon
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average Demand
Here's how Verizon is used in Retail Sales Consultant jobs:
  • Maximized the customer experience by providing strong understanding and enthusiasm around Verizon products and services.
  • Consulted with customers and made recommendations for Verizon services based on our conversations.
  • Worked close with Verizon corporate representatives to ensure compliance with expected behaviors.
  • Represent Verizon Wireless in different community events throughout East Texas.
  • Provide superior customer service to Verizon Wireless consumers.
  • Conducted troubleshooting of Verizon products, both phones and accessories to ensure that products would perform at the optimal levels.
  • Turned the South County Verizon Wireless store into a leader in business sales in the KSMO region.
  • Maintain product knowledge of products and services for Verizon, AT&T, and T-Mobile.
  • Educate and inform customers about the benefits and features of Verizon's products and services.
  • Processed sales of Verizon Wireless phones and accessories, and DISH Network services.
  • Commission sales in a retail Verizon Wireless location for Verizon FiOS services.
  • Maintained strong knowledge of Verizon products, promotions, and services.
  • Provide personalized service about Verizon's phone coverage products and services.
  • Offered current Verizon customers service and plan upgrades via telephone.
  • Acquire new business and consumer accounts for Verizon Wireless.
  • Generate revenue for Verizon by effectively positioning products and services to every customer Supervised established client accounts.
  • Worked as a full time Retail sales communication consultant at Verizon Wireless technology corporate store.
  • Provided key direction and leadership in billing system conversions as the onsite Verizon Wireless subject matter expert.
  • Trained customers on various products such as Verizon Fios, DSL, Direct TV and Cell phones.
  • Facilitated the introduction of Verizon Fios products to potential consumers Exceeded sales goal for the month of December to earn bonus

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1,034 Verizon Jobs

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27. Directv
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Here's how Directv is used in Retail Sales Consultant jobs:
  • Meet and exceed sales quotas- Sell home security systems and DirecTV Services along with standard mobility products- Exhibit exceptional customer service
  • Retail sales of cellular services, AT&T Digital Life Home Automation & Security systems and DirecTV television services.
  • Install DirecTV, Internet services, work with cables, satellite dishes, and transfer wires, and dig lines.
  • Integrated Service sales experience from mobile devices and services to home products like internet and DIRECTV service.
  • Lead Sales for Wireless, Wired Home Services, Home Security, DIRECTV, and Prepaid Services
  • Grow the business by selling phones, tablets, connected devices, DirecTV and internet.
  • Sell cellphones, tablets, home phones, DirecTV services and home security services.
  • Process DirecTV, U-Verse, Upgrades, and sale accessories leading with benefits.
  • Commission sales for wireless services and products, home services and DirecTV.
  • Maintain top DirecTV sales for 2015, in area.
  • Sell DirecTV and also Digital Life home security.
  • Received #2 &#5 quarterly awards for DIRECTV sales.
  • Work with cutting-edge AT&T products including mobile phones/smart phones, DIRECTV, connected car and wearables, etc.
  • assisted AT&T customers with wireless cell service and home services including phone, internet, and DirecTV.
  • Provided various options to better suit the customer's experience with a cellular phone and landline services including DirecTV.
  • Retail sales of cell phones, Directv, and other products.
  • Excelled in selling Directv to consumers for the Indiana Market.
  • Sell phones, directv, and digital life.
  • worked for directv offering channel packages
  • Sell homephone service, High Speed Internet, and Directv.

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220 Directv Jobs

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28. Treatment Plans
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1 Treatment Plans Jobs

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29. Inventory Control
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Here's how Inventory Control is used in Retail Sales Consultant jobs:
  • Maintained proper inventory controls, and facilitate inventory transactions in accordance with company standards.
  • Managed and maintained inventory control and direct sales for individuals and business accounts.
  • Completed inventory control tasks while maintaining an excellent store appearance.
  • Maintain inventory control and address inconsistencies.
  • Set up store displays, managed shelf stocking and pricing activities, inventory control, and meet and exceed sales quotas.
  • Worked as a team member performing cashier duties, product assistance and inventory control while providing excellent customer service.
  • Assisted with inventory control, store deposits and handling transfers of product lines in and out of store.
  • Maintain inventory controls within company P/L standards and communicate effective means for better performances within store.
  • Led many of our sales rally's, and responsible for maintaining efficient inventory control.
  • Assisted management team in inventory control, merchandising, and the daily deposit and reports.
  • Assist management with inventory control and help out in our Boeing stores.
  • Processed store purchases, inventory control & return of store products.
  • Handled areas of inventory control, cashier management and staff supervision.
  • Assist with store's inventory control, floor-sets and opening/closing procedures.
  • Inventory control as well as cashier
  • Inventory control and maintenance Familiarity with technology and/or wireless phones specifically
  • Inventory control and prepared and deposited bank deposits.Trained new employees.
  • Account management Inventory control Cash management
  • Activated new service for AT&T and Sprint Customers Collected payments and sold cellular accessories Oversaw inventory control of all products
  • Direct retail sales of wireless products and services Met sales quotas on consistent and ongoing basis Customer service and inventory control

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67 Inventory Control Jobs

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30. Inventory Management
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low Demand
Here's how Inventory Management is used in Retail Sales Consultant jobs:
  • Cash management, inventory management, full warranty exchange program, customer satisfaction surveys are also required for day-to-day transactions.
  • Operated a computerized point of sale cash register, inventory management system and accurate input of sales information.
  • Perform daily store administrative activities related to inventory management, quality assurance, and time reporting.
  • Assisted with inventory management, employee motivation and customer satisfaction.
  • Inventory management with reconcile differences.
  • Inventory management and store merchandising.
  • Inventory management - including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
  • Inventory management and general store upkeep to ensure a clean and professional environment for the store's customers.
  • Handled inventory management such as cash counts, ordering, receiving, returning, securing equipment and supplies.
  • Inventory management at every level including receiving shipment, timely product stock counts to pricing and display.
  • Perform other duties assigned including inventory management, nightly deposits, and display line ups.
  • Generate daily reports defining products and accessories sold as part of the inventory management system.
  • Cash management and /inventory management on a daily basis was a very high priority.
  • Cash handling, deposit preparation, and assisting in inventory management.
  • Inventory management; monthly audit counts and receive inventory.
  • Assist with back office procedures and inventory management.
  • Make the daily goals and inventory management.
  • Performed merchandizing, cash management and inventory management operations.
  • Account Acquisition & Retention Inventory management Quality Assurance Maintain and communicate extensive knowledge of current equipment and offers.
  • Manage a staff to ensure monthly sales goals are achieve Teambuilding/training/supervision Inventory management Retail store operations

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38 Inventory Management Jobs

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31. Business Customers
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low Demand
Here's how Business Customers is used in Retail Sales Consultant jobs:
  • Advise and educate small business customers on solutions for marketing and various other internal and external communication needs.
  • Consulted and established solutions for clients Offered and sold home solutions Assisting business customers in wireless connectivity.
  • Analyze wireless and wired service accounts for personal and business customers
  • Consult with customers in order to sell appropriate cell phone, data plan, and accessories to consumer and Business customers.
  • Assisted both consumer and business customers with setup and management of AT&T wireless services accounts.
  • Directed product and service sales toward consumers (B2C) and business customers (B2B).
  • Prospected and provided customized wireless and data solutions to Small Business customers and their employees.
  • Generate leads and close sales with new and existing small business customers.
  • Created marketing strategies to develop small business customers, and earn referrals.
  • Generated small business leads and following through with previous business customers.
  • Manage sales proposals to potential and current large business customers.
  • Sell cellular service and equipment to personal and business customers.
  • Assisted Sprint consumer and business customers on their wireless needs.
  • Prospected for new Business customers through various tactics and resources.
  • Manage all small business customers that enter the store.
  • Worked with wireless, wired, and business customers.
  • Performed sales for both retail and business customers.
  • Work with both personal and small business customers.
  • Build and present wireless and television solutions for new and existing consumer/business customers.
  • Led mobile device training classes for customers Assisted customers to meet their wireless needs Made outgoing calls to potential business customers

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10 Business Customers Jobs

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32. Bill Payments
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low Demand
Here's how Bill Payments is used in Retail Sales Consultant jobs:
  • Process customer bill payments effectively and answered basic questions regarding their service.
  • Processed customer bill payments accurately and timely.
  • Activate their phones and tablets after purchase, complete phone bill payments, complete computer modules and tasks when not busy.
  • Sell wireless products and services to customers, accept bill payments, add lines of service sell accessories provide excellent customer service
  • Order entry for new installations, changes to existing accounts as well as processing customer bill payments.
  • Assisted customers with the purchase of Company products and services, features, accessories and bill payments.
  • Help customers find the right plans and accessories for their needs, help them with bill payments
  • Assist customers with bill payments, billing issues, and questions about services and products.
  • Assisted customers with billing questions, bill payments and made referrals for insurance/warranty claims.
  • Handle service inquiries from customers, including help with devices and bill payments.
  • Managed a cash till, collected bill payments and payments for products sold.
  • Processed customer bill payments and assisted with the swapping of equipment.
  • Assisted customers with bill payments and adjustments to their accounts.
  • Assisted customer with cash and credit card bill payments.
  • Process and post bill payments to customer accounts.
  • Process bill payments using cash and credit/debit cards.
  • Tender Bill Payments -Sell Devices, Accessories, Internet, Home Phone, DirectTV, Digital Life
  • Managed activations, upgrades, bill payments and home services for AT&T customers.
  • Processed sales& non-sales transactions such as bill payments.
  • Sell and upsell, provide information regarding phones, calling plans, features and home services * Take bill payments

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36 Bill Payments Jobs

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33. U-Verse
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low Demand
Here's how U-Verse is used in Retail Sales Consultant jobs:
  • Conducted assisted sales events of Digital Life and U-verse at SXSW, Austin Rodeo, and the Austin Farmers Markets.
  • Assist customers with wireless, u-verse, home security needs, meeting monthly and weekly quotas to generate sales.
  • Educated guests on the latest technology in mobile phones, U-Verse, and other offers from AT&T.
  • Contributed to the overall success of the newly revised On Board Training at AT&T and U-verse training.
  • Included promotion and sales of mobile phones, Internet and U-Verse TV products, collateral wireless and wired communications.
  • Created business and personal accounts for smart phones, U-verse T.V., & high speed internet.
  • Be prepared to sell U-Verse, DirecTV & DSL in addition to phones.
  • Facilitated set up of U-Verse services with Western North Carolina outside sales team.
  • Coordinated special sales events, public demonstrations, and displays for launching U-verse.
  • Introduce U-verse and DSL to customers and explain benefits of service.
  • Designed and implemented marketing campaigns for local U-Verse TV KEY ACCOMPLISHMENTS.
  • Presented effective U-Verse demonstrations, increasing overall home sales.
  • Provide knowledge on new wired and U-Verse promotions.
  • Help customers with U-Verse products and DirecTV.
  • Meet and exceed monthly sales quotas (APO, Small Biz, MPP, U-Verse, Tethering, etc.)
  • Establish home service accounts for customers such as landline telephone, High Speed Internet, Direct TV and U-Verse television services.
  • Home Solutions Consultant My duties as a HSC include selling all the home services with emphasis on U-verse.
  • Served as subject matter expert supporting rollout of U-verse TV, Wireless home phone, and Digital Life.
  • Subject matter expert for Directv, U-verse High Speed Internet, DSL, and land lines for AT&T.
  • Created marketing campaign for local communities for U-Verse TV Accomplishments: Consistently maintained 90% customer service approval rating.

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34. Wireless Devices
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low Demand
Here's how Wireless Devices is used in Retail Sales Consultant jobs:
  • Assisted customers in purchasing wireless devices and accessories.
  • Assisted customer with small business accounts providing them with wireless devices that would be more efficient for the owner's business.
  • Developed strong customer rapport, identified opportunities and sold wireless devices and accessories from inventory to achieve daily sales goals.
  • Assisted with recurring inventory management to include counts, receiving, returning, tracking and securing wireless devices and accessories.
  • Sell AT&T wireless devices and services, as well as home cable, internet, and phone service.
  • Maintained strong product knowledge of all wireless devices, services, as well as competitors products and everyday offers.
  • Worked as a Retail Sales Consultant, assisting customers with selecting wireless devices and appropriate feature packages.
  • Trained customers on how to use their wireless devices, accessories, and interpret their bills.
  • Apply product expertise in operating systems from a wide-range for wireless devices.
  • Retail Sales of Wireless Devices; provided customer service to cellular customers.
  • Educated customers on wireless devices and features such as downloading apps.
  • Explained and demoed applications and software updates on wireless devices.
  • Educate customers on use and functionality of various wireless devices.
  • Provided technical support for all wireless devices sold.
  • Specialize in selling wireless devices and wired services Specialize in making sure customers are completely satisfied with there experience
  • Presented solutions to customers seeking assistance with personal wireless devices and home entertainment services.
  • Assisted customers with troubleshooting their wireless devices including tablets and mobile hotspots.
  • Sell AT&T products and services, wireless devices (cellular phones, laptops, tablets, etc.
  • Sell all products including wireless devices with contracts, features, accessories, and UVerse wired services.
  • Meet sales goals, Assist customers with question and troubleshoot Wireless devices.

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9 Wireless Devices Jobs

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35. Bank Deposits
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low Demand
Here's how Bank Deposits is used in Retail Sales Consultant jobs:
  • Adhere to company policy and standard operating procedures including point-of-sale and daily bank deposits.
  • Adhered to company policy including reconciliation of paperwork and daily bank deposits.
  • Reconciled paperwork and daily bank deposits.
  • Oversee daily operations, bank deposits, daily cash count, inventory count, and implement daily goals for my team.
  • Performed related duties, such as receiving and checking inventory for accuracy, organization of displays and daily bank deposits.
  • Handled the opening and closing of the store, including accurately verifying cash drawers and making the necessary bank deposits.
  • Train new employees, record daily transactions, manage staff time sheets and reconcile store accounts and bank deposits.
  • Assisted customers with routine account-related requests such as: funds transfers, payments, inquiries about bank deposits.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Cash balancing and prepared bank deposits to ensure funds are accurate for daily use.
  • Handled money, balanced cash, and prepared bank deposits, forms and reports.
  • Completed all monetary transactions including opening, closing, and store bank deposits.
  • Opened and closed retail location, made bank deposits of previous day receipts.
  • Recorded daily transactions and reconciled store accounts and bank deposits.
  • Opened and closed store and handled billing and bank deposits.
  • Helped process payments along with bank deposits.
  • Cash handling and preparation of bank deposits.
  • Assist in audit preparation and manage back-end operations (prepare bank deposits, balance cash drawer, prepare end-of-day documentation.
  • Traced inventory, ordered merchandise, controlled sales, reconciled cash and receipts, and made bank deposits.
  • Cash reconciliation and bank deposits Established a level of quality and excellence Prospecting and follow up 11/2005-02/2009 12/2003-09-2005

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36. Entertainment Technology
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low Demand
Here's how Entertainment Technology is used in Retail Sales Consultant jobs:
  • Remained cognizant of the latest devices and entertainment technology to better educate customers when conducting product demonstrations.
  • Maintained up-to-date information on the latest data/entertainment technology and devices.
  • Stayed up-to-date with the latest data/entertainment technology and devices.
  • Utilized marketing strategies to grow and promote business such as staying up to date on the latest data/entertainment technology and devices.
  • Stay up-to-date on the latest data/entertainment technology and devices, as well as current promotions and competitor pricing.
  • Stay up to date on the latest data/entertainment technology and devices.

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37. Data Technology
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low Demand
Here's how Data Technology is used in Retail Sales Consultant jobs:
  • Well educated in wireless and data technology.

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38. Rate Plans
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low Demand
Here's how Rate Plans is used in Retail Sales Consultant jobs:
  • Serve as consultant to customers regarding existing services involving analyzing rate plans and suggesting company solutions to resolve any issues.
  • Lead sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
  • Explained all rate plans, all phones, and ensured that the customer was satisfied with the plan they chose.
  • General sales of merchandise, including cellular phones, rate plans, accessories, and features for plans and phones.
  • Work with customers in order to determine which rate plans and phones would be suitable for them.
  • Assisted customers and helped them with any doubts and inquiries related to rate plans and mobile devices.
  • Itemized bills for customers, fixed their rate plans, and instructed them on their current device.
  • Personalize rate plans for each customers, Reach individual quotas, Answer questions about products and services.
  • Help customers choose a device, rate plans, features and accessories to fit their needs.
  • Review existing customer accounts and sell features, advantages and benefits of different rate plans.
  • Increased the customer experience by providing information on new products, rate plans, and services
  • Worked with business owners to customize rate plans and devices to suit their needs.
  • Guide customers in choosing appropriate rate plans, devices and home solutions.
  • Help with selecting rate plans that best suit customer's needs.
  • Provide information about our current rate plans and services.
  • Adjusted rate plans and features according to consumer usage.
  • Customized feature and rate plans to meet customer needs.
  • Assisted clients in recommending new mobile devices, choosing rate plans, and other AT&T prod- ucts.
  • Check rate plans, to verify how much data the device on the customer's account is using.
  • Worked via Best Buy in Princeton, New Jersey Assisted consumers with phone rate plans and purchasing Assisted in demonstrating phone products

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39. Wi-Fi
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low Demand
Here's how Wi-Fi is used in Retail Sales Consultant jobs:
  • Demonstrated wireless equipment and entertainment Wi-Fi technology devices.
  • Demonstrate the functions and features of tablets, phones, and Wi-Fi hot spots.
  • Trouble shoot hardware such as tablets, phones, and Wi-Fi hot spots.

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40. POS
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low Demand
Here's how POS is used in Retail Sales Consultant jobs:
  • Delivered business customer proposals and executed AT&T Mobility Business agreements in conjunction with Business Sales Executives.
  • Accepted responsibility of maintaining inventory counts as well as daily deposits.
  • Possessed the tools and education to customers on technology efficient products
  • Cash handling and deposit responsibilities.
  • Identify, research, and contact customers building positive relationships that will generate future sales and repeat business.
  • Educated customers and assist getting them into the best device(s) possible to meet their needs.
  • Present and demonstrate products and services to potential customers to increase exposure of products and services.
  • Perform rate package evaluations and propose solutions that best benefit the company and the customer.
  • Gained extreme confidence from superiors and customers in providing the best possible experience.
  • Perform at a high level and deliver the best customer service possible.
  • Demonstrated trustworthiness, by regularly assisting the store manager with bank deposits.
  • Possess a competitive spirit and desire to meet and exceed sales goals.
  • Understand the purpose of the Employee Handbook and Sales Associate Compensation Plan.
  • Counted daily cash drawer for opening shift and record daily deposit.
  • Inspire customers by showing them what's possible with technology.
  • Create a very positive sales/buying experience for the customer.
  • Prepared monthly employee schedules and daily bank deposits.
  • Balance cash drawers and prepare bank deposits.
  • Prepare end of night paperwork and deposits.
  • Demonstrated strong ability to multi-task and engage with a high volume of customers while maintaining composure and providing quality customer service.

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6,514 POS Jobs

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41. Apple
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low Demand
Here's how Apple is used in Retail Sales Consultant jobs:
  • Communicate, demonstrate, and sell apple products and services offered by AT&T and meet all sales objectives.
  • Participated in Apple Masters training program, where I obtained insight and vast knowledge on apple products and services.
  • Serve as the Android and Apple Subject Matter Expert providing outstanding customer service to approximately 300 customers per month.
  • Participate in training to remain current on Sprint products and services, including training specifically on Apple products.
  • Trained, and oversaw peers to drive sales and increase overall satisfaction with apple products.
  • Attended Apple Master training and currently serving as the only Apple Master in Brunswick.
  • Organized and successfully launched the first ever Apple iPhone in the retail sales location.
  • Completed many certifications from various manufacturers including LG, Samsung, and Apple.
  • Gained experience in technical assistance by troubleshooting and correcting issues on Apple products.
  • Utilize Outlook calendars for participation in Apple Master program and other training facilities.
  • Selected by AT&T management to attend Apple product training.
  • Certified Apple Master as well as have numerous leadership training hours.
  • Attended multiple Apple Classroom Training Programs and met tenure requirements.
  • Managed in-store marketing campaigns representing AT&T and Apple.
  • Work on Apple iPad and Microsoft desktops daily.
  • Received Apple Masters Program Certification in May 2016.
  • Awarded the Apple SME role for store location.
  • Supported Windows operating systems XP/2000 through Windows 8, Microsoft Office Applications and iOS Apple Applications.
  • Launched first Apple iPhone 100% attendance record

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23 Apple Jobs

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42. Key Behaviors
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Here's how Key Behaviors is used in Retail Sales Consultant jobs:
  • Executed on key behaviors demonstrating an ability to deliver an extraordinary customer experience.
  • Provide excellent customer service by performing key behaviors.
  • Execute the Five Key Behaviors which ensure a stellar customer experience and position products based on the Six Step Selling Process.
  • General duties include delivering on our 6 step sales process and 5 key behaviors to deliver an outstanding customer experience.
  • Executed key behaviors to ensure positive experiences by educating customers on AT&T advantages and benefits.
  • Managed the customer experience and achieved sales objectives by applying key behaviors and executing the sales process.
  • Exhibited the 5 key behaviors with all customers to ensure they left with a positive experience.
  • Trained and developed new associates on POS system, 5 key behaviors and monthly key initiatives.
  • Focused on 5 key behaviors to drive cellular sales in-line with the company's focus.
  • Provided customers with an extraordinary experience by demonstrating the AT&T 5 key behaviors.
  • Exercise the retail experience as well as 5 key behaviors to generate new revenue.
  • Utilize AT&T's five key behaviors with every customer every time.
  • Provide an excellent experience with customers by following AT&T key behaviors.
  • Develop and attain the customer experience and follow the 5 key behaviors.
  • Execute the 5 key behaviors with every customer, every time.
  • Keep customer satisfaction goal monthly by practicing 5 key behaviors.
  • Maintained the 5 Key Behaviors of a friendly expert.
  • Display 5 key behaviors to every customer.
  • Full understanding, acceptance and execution of the AT&T Promise, 5 Key Behaviors and the AT&T Customer
  • Focused on customer service with At&t's 5 Key Behaviors.

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43. Data Devices
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low Demand
Here's how Data Devices is used in Retail Sales Consultant jobs:
  • Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
  • Remained current on the latest data/entertainment technology devices, such as Wi-Fi, data devices, television entertainment tools.
  • Handle the sale of all products and services such as Wi-Fi, data devices and TV entertainment tools.
  • Be knowledgeable on plans, products, data devices and services.
  • Assisted customers and coworkers with setup and troubleshooting of data devices.
  • Keep working knowledge of latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
  • Go to Rep for iPhone, Smartphones, and data devices.
  • Educated customers about wireless phones and data devices Provided information concerning various service plans Maintained stock room & warehouse
  • Go to gal" for troubleshooting network and hardware issues for phone and data devices.

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44. Sales Techniques
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low Demand
Here's how Sales Techniques is used in Retail Sales Consultant jobs:
  • Developed and implemented innovative and effective sales techniques and concepts through feedback received from customers and sales consultants.
  • Recognized across Western Region for innovative sales techniques.
  • Trained numerous employees, which were new to sales, teaching them consultative sales techniques and sales closing strategies.
  • Drive both individual and team sales performance results by proactively implementing sales techniques and sharing with the team.
  • Research hot sales and social media topics to create improved sales techniques that are shared with peers.
  • Used basic sales techniques and listening skills to assist customers in choosing the best options for them.
  • Prepared new hires by Training and developing necessary sales techniques and product knowledge trained at our training location
  • Conduct training sessions on AT&T sales techniques and best practices for new sales consultant.
  • Honed sales techniques, while focusing on the customer to build better satisfaction and retention.
  • Utilize appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
  • Received Company training through scheduled courses on current technologies, customer service and sales techniques.
  • Develop, manage, and use various sales techniques to achieve individual sales goals.
  • Executed strategic sales techniques resulting in a solid customer base and consistent performance.
  • Trained employees on sales techniques, equipment, service and value added offerings.
  • Use sales techniques to sell merchandise, demonstrating goods and services.
  • Completed the Palm Harbor sales training program perfecting new sales techniques.
  • Assessed mobile needs of clients through effective sales techniques.
  • Trained sales staff on sales techniques to increase sales.
  • Developed new sales techniques for diverse clientele base.
  • Promoted events to establish new customers and lasting relationship Trained and evaluated new employees to ensure highly effective sales techniques.

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26 Sales Techniques Jobs

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45. RSC
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low Demand
Here's how RSC is used in Retail Sales Consultant jobs:
  • Recognized for being in the top twenty percent of all RSC's within the Midwest region.
  • Top 13 RSC in Digital life of 2015* Consistently 180% to goal in all metrics
  • Assisted other RSC's, Manager on Duty when no managers were in store.
  • Number 1 RSC in my store location right after training for two consecutive months.
  • Assisted with training peers by helping new RSC members grow with sales.
  • Trained new RSC members on sales techniques.
  • Ranked the #1 RSC in the Nation multiple times throughout the years.
  • Summit Award Winner as RSC (Top Sales Rep in Each Region).
  • Top two RSC in the area during the 4th quarter of 2012-2014.
  • Ranked #1 RSC in the area.
  • Set and monitored progress on monthly opportunity goals for new, upgrade and accessory sales for RSCs.
  • Ranked within the top RSC's in Washington/Baltimore market in 07'.
  • Maintained top 5 YTD RSC through time at Carmel Mountain.
  • Provide support for wired sales to RSCs.
  • Exceed sales goal by 20% Trained and served as peer coach for new RSC's.
  • Assist fellow RSCs meet their goals.
  • Started as part time RSC in May 2012, became full time RSC in February 2014.
  • Ranked #1 RSC for the store for the year of 2014 Plenti advocate, responsible for training employees on Plenti.

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1 RSC Jobs

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46. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Retail Sales Consultant jobs:
  • Achieved individual sales targets for both products and service on a monthly basis while achieving the highest level of customer satisfaction.
  • Maintained a high level of sales with hard quota's on a monthly basis.
  • Performed store inventory audit on a monthly basis for Inventory and Quality Control.
  • Achieved & set pace for item goals at location on a monthly basis.
  • Exceeded established production schedules and requirements on a monthly basis by 50%.
  • Store audit analysis and presentation to upper management on a monthly basis.
  • Achieved an average of 112% to quota on a monthly basis.
  • Managed and exceeded sales goals on a daily and monthly basis.
  • Received multiple awards on a monthly basis for outstanding customer service.
  • Power ranked top 5 reps in market on monthly basis.
  • Attained 100% Customer Feedback Scores on a monthly basis.
  • Top sales rep in my store on a monthly basis.
  • Experienced top of district sales on a monthly basis.
  • Maintained top sales quotas on a monthly basis.
  • Meet all sales objectives made on monthly basis.
  • Exceed all sales goals on monthly basis.
  • Meet sales requirements on a monthly basis.
  • Top performer on a monthly basis.
  • Assist in providing the best solutions to fit customer lifestyle needs Consistently exceeded store and company goals on a monthly basis.
  • drive outstanding customer service and exceed quota on monthly basis.

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47. Multi-Task
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low Demand
Here's how Multi-Task is used in Retail Sales Consultant jobs:
  • Multi-tasked in a fast paced team environment to fully maximize productivity.
  • Multi-tasked across a variety systems and applications.
  • Multi-tasked with the operating system OPUS, the customer, and their device to create a fast yet extraordinary customer experience.
  • Provided an efficient and courteous experience in all aspects of sales and services while multi-tasking in a fast paced environment.
  • Worked well in a dynamic, fast changing environment that required a high degree of multi-tasking with minimal supervision.
  • Experience multi-tasking in a fast paced team environment with a variety of hours including weekends and evenings.
  • Proved the ability to multi-task, resolve customer issues and excel within a demanding, competitive setting.
  • Worked in a fast paced environment multi-tasking and handling customer escalations while pushing sales results.
  • Multi-tasked in a fast paced team environment while providing prompt and courteous customer service.
  • Multi-tasked in sales and customer service, thriving in a fast pace teamed environment.
  • Perform well in a fast-changing environment that requires a high degree of independent multi-tasking.
  • Maintain knowledge of competitive offers, Multi-task in a fast paced team environment.
  • Multi-tasked in a fast paced, team environment, to exceed customer expectations.
  • Displayed proficiency to multi-task and navigate through multiple software applications using Windows OS.
  • Learned how to multi-task and prioritize in a fast pace environment.
  • Worked in a multi-task and fast paced team environment.
  • Excelled at multi-tasking in a fast paced team environment.
  • Can multi-task in a fast paced team environment.
  • Understand customers' needs and help them discover how our products meet those needs.Multi-task in a fast paced team environment.
  • Demonstrated multi-tasking skills when working in a high volume environment.

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48. Customer Escalations
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low Demand
Here's how Customer Escalations is used in Retail Sales Consultant jobs:
  • Provide exemplary customer service and conflict resolution while dealing with everything from customer escalations, billing issues and technical problems.
  • Handled and diffused customer escalations and trained and mentored new sales representatives.
  • Resolve customer escalations such as billing questions and grievances and restore trust in the AT&T brand.
  • Assisted in training new employees, customer escalations, cash deposits, and checking in inventory.
  • Handled all sales quotas and goals, managed private and business accounts, along with customer escalations
  • Assisted customers with billing, technical questions, troubleshooting phones and customer escalations.
  • Managed customer escalations and provided the customers with the best resolution possible.
  • Handled customer escalations and providing them with a solution to their problems.
  • Maintain a high level of professionalism while handling customer escalations and issues.
  • Handled customer escalations, Employee questions, training, and supervising.
  • Handle customer escalations and customer care needs in a positive result.
  • Perform Manager on Duty tasks; stepped in during customer escalations.
  • Solve customer escalations, providing a solution suitable for both parties.
  • Handled customer escalations due to billing or other service issues.
  • Attend to customer escalations in place of manager whenever possible.
  • Assist employees with questions, concerns and customer escalations.
  • Handled customer escalations to ensure satisfaction while protecting company interests Acted as Manager on Duty if store managers were unavailable
  • Resolve customer escalations which included issues ranging from billing inquiries to help understanding new devices.
  • Handle all customer escalations while being manager on duty.
  • Handle customer escalations in a calm way.

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49. Android
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low Demand
Here's how Android is used in Retail Sales Consultant jobs:
  • Trained and certified in all 4 major Mobile OS including Windows, Android, Apple and Blackberry.
  • Worked in a team of five associates in market research of Android and Apple platform.
  • Educated customers on how to use IOS, Android, and Windows phone operating systems.
  • Help customers upgrade/activate and setup their iPhone, Android, Blackberry or Windows Phone.
  • Provide expertise in Apple, Blackberry, Windows, and Android Operating System.
  • Launched several new products including the iPhone, iPad, and Android phones.
  • Served as Expert in Android and iPhone issues to co-workers and customers.
  • Received training in Android, Apple, and Windows operating systems.
  • Subject matter expert for all Apple and Android devices.
  • Assist customers with mobile OS questions ranging on iOS, Android, Blackberry, and Windows Mobile.
  • Helped w the most cutting edge phones such as blackberry, IPhone and android phones and tablets.
  • Handle basic troubleshooting for all iOS, Android, Windows and Blackberry devices.
  • Enhanced Android, Windows Mobile, Apple iOS and Blackberry skills.
  • Provide technical support and trouble shooting on iOS and Androids.
  • Performed basic set up for iPhones, Androids and tablets.
  • Ground level technical support for Android and iOS devices.
  • Trouble shooting devices on ios and android systems.
  • Led Android and iOS device training workshops.
  • Advanced software user: Microsoft Office Suite, Citrix, Netace, Android, iPhone
  • Advanced knowledge of the following mobile operating systems: Android iOS Windows Mobile Blackberry Palm OS WebOS

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50. New Lines
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low Demand
Here's how New Lines is used in Retail Sales Consultant jobs:
  • Developed sales relations, established new lines of business connectivity which contributed directly to company growth.
  • Have knowledge of PDC to activate new lines of service, and/or upgrade existing lines of service with 2 year contract.
  • Added 35+ new lines of service to customer base monthly which included full solution-based selling for both corporate and consumer clients.
  • Retail Consultant- Meet goals set by the company of upgrades, new lines, accessories, insurance, tech coverage etc.
  • Work on a commission structure directly tied to monthly sales quotas for upgrades, new lines, and accessories.
  • Enter new data into system, initiate credit checks for new accounts or new lines of service.
  • Meet and exceed all sales objectives of 35 new lines per month and specific sales incentives.
  • Generated new lines of service, managed personal and business accounts, and corrected billing issues.
  • Take payments, sell accessories, start new lines of service, upgrades, etc...
  • Increased company revenue and growth by adding more than 300 new lines of service.
  • Handled business accounts adding more than 100 new lines of service for company.
  • Explained cell phone bill to customers, process upgrades and new lines.
  • Assisted customers with billing, technical support and new lines of service.
  • Processed new lines as well as upgrades for existing wireless services.
  • Handled paperwork and contracts related to new lines of service.
  • Programmed new equipment and set up new lines of service.
  • Offer new lines of service consistently.
  • Recommended potential new lines of service.
  • Achieve or surpass weekly/monthly sales goals pertaining to new lines, upgrades, features and accessories.
  • Handle customer service and billing issues Activate new lines of service Sale data and accessories Collect payments

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20 Most Common Skills For A Retail Sales Consultant

Customer Service

37.9%

Store Operations

6.3%

Product Knowledge

5.9%

Sales Objectives

5.1%

Administrative Aspects

5.1%

Customer Contracts

5.1%

Wireless Products

3.9%

Business Development

3.8%

New Accounts

3.7%

Product Offerings

3.5%

Internet

2.8%

Sales Floor

2.7%

Critical Market Feedback

2.6%

Local Competition

2.5%

Technical Support

2.5%

Sales Quota

1.5%

Customer Base

1.4%

Cell Phones

1.3%

New Clients

1.3%

Troubleshoot

1.2%
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Typical Skill-Sets Required For A Retail Sales Consultant

Rank Skill
1 Customer Service 31.1%
2 Store Operations 5.1%
3 Product Knowledge 4.8%
4 Sales Objectives 4.2%
5 Administrative Aspects 4.2%
6 Customer Contracts 4.1%
7 Wireless Products 3.2%
8 Business Development 3.1%
9 New Accounts 3.1%
10 Product Offerings 2.8%
11 Internet 2.3%
12 Sales Floor 2.2%
13 Critical Market Feedback 2.2%
14 Local Competition 2.0%
15 Technical Support 2.0%
16 Sales Quota 1.2%
17 Customer Base 1.2%
18 Cell Phones 1.0%
19 New Clients 1.0%
20 Troubleshoot 1.0%
21 Billing Issues 0.9%
22 New Customers 0.9%
23 Consultants 0.8%
24 Sales Process 0.7%
25 Communication 0.7%
26 Verizon 0.7%
27 Directv 0.6%
28 Treatment Plans 0.6%
29 Inventory Control 0.6%
30 Inventory Management 0.6%
31 Business Customers 0.6%
32 Bill Payments 0.6%
33 U-Verse 0.6%
34 Wireless Devices 0.6%
35 Bank Deposits 0.6%
36 Entertainment Technology 0.6%
37 Data Technology 0.6%
38 Rate Plans 0.6%
39 Wi-Fi 0.6%
40 POS 0.6%
41 Apple 0.6%
42 Key Behaviors 0.5%
43 Data Devices 0.5%
44 Sales Techniques 0.5%
45 RSC 0.5%
46 Monthly Basis 0.5%
47 Multi-Task 0.5%
48 Customer Escalations 0.5%
49 Android 0.5%
50 New Lines 0.5%
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46,575 Retail Sales Consultant Jobs

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