Top Retail Sales Consultant Skills

Below we've compiled a list of the most important skills for a Retail Sales Consultant. We ranked the top skills based on the percentage of Retail Sales Consultant resumes they appeared on. For example, 27.3% of Retail Sales Consultant resumes contained Customer Service as a skill. Let's find out what skills a Retail Sales Consultant actually needs in order to be successful in the workplace.

The six most common skills found on Retail Sales Consultant resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Retail Sales Consultant jobs:
  • Recognized for excellent customer service by Management and received 100% customer satisfaction for providing excellent service to customers.
  • Earned Star Performer nomination in recognition of standout performance and exceptional scores measuring quality of customer service.
  • Delivered excellent customer service by fully educating all consumers while offering appropriate solutions to fulfill their needs.
  • Provided customer service, executed routine transactions, analyzed customer problems, and developed customer relations.
  • Maintained quality control/satisfaction records as well as assisting in the development of new customer service procedures.
  • Provided superior customer service including resolving technical issues with handsets as well as network troubleshooting.
  • Manage relationships with customers on a day-to-day basis in order to provide exceptional customer service.
  • Awarded several Customer First Awards for consistently providing Superior Technical and Customer Service.
  • Foster relationship with account personnel, provide superior customer service and quality assurance.
  • Achieve high Customer Service Satisfaction with each individual and exceeded customer's expectations.
  • Provide extraordinary Customer Service by being sympathetic towards and understanding customers' needs.
  • Improved Customer service with efficient problem solving solutions earning high customer service rating.
  • Provided excellent customer service by assisting customers with issues regarding their service.
  • Received extensive corporate level formal training in customer service and satisfaction.
  • Provided superior customer service and gained referrals while exceeding company standards.
  • Ensured an extraordinary customer experience with customer service review based critiquing.
  • Provided exceptional customer service in a fast-paced, retail sales environment.
  • Provided excellent customer service/trouble-shooting through patience and extensive knowledge of products.
  • Coordinate logistics for customer packages while providing a world-class customer service.
  • Provide customer with high-quality support while demonstrating excellent customer service.

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2. Sales Goals

high Demand
Here's how Sales Goals is used in Retail Sales Consultant jobs:
  • Recognized by store management team for customer service excellence and outstanding job performance including exceeding sales goals expectations.
  • Tracked performance indicating goal attainment and communication updates; achieved sales goals and objective.
  • Assisted customers daily with choosing mobile device and coverage plans for their mobility needs while having to meet monthly sales goals.
  • Store lead and key holder -Meet Sales goals -Customer Service -Inventory Counts -Customer Contracts & Warranties -Ability to merchandise store when needed
  • Exhibit a high level of leadership while leading by example through exceeding sales goals, professionalism, and trust worthiness.
  • Exceeded all assigned sales goals and quotas including customer service satisfaction, upgrades, features, accessories and total opportunities.
  • Maintain daily, weekly and monthly sales goals, and set new quotas monthly to be reached as a team.
  • Created daily action plans for sales team in order to ensure that all daily and monthly sales goals are met.
  • Aimed to meet and maintain sales goals for cellphones, cellphone plans, and cellphone accessories while addressing customer concerns.
  • Use my knowledge of current devices and technologies to achieve high personal sales goals and to exceed store objectives.
  • Exceeded sales goals in every metric for two straight years, by delivering an extraordinary experience to every customer.
  • Shared accountability for profit/loss of store, inventory, sales goals achievements and the hiring and termination of employees.
  • Led sales goals in FPO/APO o FPO: Features sold Per Opportunity o APO: Accessories sold Per Opportunity.
  • Maintained and exceeded aggressive sales goals and metrics as they pertain to mobility while providing an exceptional customer experience.
  • Developed a sales program which was later adopted by the regional manager to motivate associates to achieve sales goals.
  • Hit monthly sales goals in all measured metrics, while also maintaining an exceptionally premier level of customer service.
  • Played a pivotal role in the company achieving sales goals by personally taking ownership for mentoring new recruits.
  • Ensured that the store exceeded sales goals by motivating my sales team and making myself available for assistance.
  • Maintained and acquired new and existing accounts for the company, while hitting daily and monthly sales goals.
  • Recognized and awarded Texas Most Wanted for years 2014-2015 for exceeding sales goals and providing extraordinary customer service.

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3. Retail Store

high Demand
Here's how Retail Store is used in Retail Sales Consultant jobs:
  • Advanced knowledge of retail store and company initiatives in category management and information-based selling and marketing strategies.
  • Assisted in daily operational aspects of maintaining a retail store by managing inventory and other administrative tasks.
  • Executed daily operations of the opening and/or closing of retail store location following company guidelines.
  • Provided comprehensive assistance to end users of corporate-owned retail stores.
  • Performed regular wireless retail store duties Introduced groundbreaking products and services to store clientele Exceeded monthly sales quotas and key matrices reports
  • Closed, on average, $20k monthly within the retail store and consistently built and maintained community relations throughout employment.
  • Resolve any issues with devices, assist clients in purchase decisions, cashier, open and close retail store, etc.
  • Directed daily operations for a retail store, including sales, business development, customer service, and credit analysis.
  • Assisted with daily responsibilities of operating the Retail Store, such as opening and closing the store, calculating inventory.
  • Assisted in all functions of the retail store to include sales, customer service, inventory, and technical troubleshooting.
  • Work was done in a retail store where it was essential to work as a team to complete goals.
  • Assist manager with daily retail store operations, including plan-o-gram, product placement, bank deposits and inventory control.
  • Conducted outbound sales calls to small-mid size businesses to increase customer traffic and generate revenue for retail store location.
  • Work Retail Store hours as needed for the business, including overtime, nights, weekends, and holidays.
  • Inform and educate customers in retail store and small businesses on setting up accounts and upgrading existing equipment.
  • Provide management with assistance in the hiring, training, and development of the retail store staff.
  • Trained new sales and customer service employees, including retail store, small business and corporate management.
  • Assist with all functions within a retail store in compliance with Wireless Lifestyle policies and procedures.
  • Top Ten Retail Sales Consultant for Northern Virginia region among more than 30 corporate retail stores.
  • Developed new and existing client relationships, whilst providing customer and technical support in retail stores.

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4. Administrative Aspects

high Demand
Here's how Administrative Aspects is used in Retail Sales Consultant jobs:
  • Handled administrative aspects of position including: running credit, processing contracts preparing files and addressing local market promotions.
  • Handled administrative aspects of sales including completing contracts and warranties, product fulfillment, inventory management and payment processing.
  • Maintained all administrative aspects of sales including completing customer contacts, renewals and warranties.
  • Process and organize all administrative aspects of sales and accounts to ensure operational integrity.
  • Handled all administrative aspects of sales *Trained new employees *Merchandised products and accessories *Inventory management
  • Job included administrative aspects of sales transactions and providing excellent customer service.
  • Handled all administrative aspects of store including inventory and system monitoring.
  • Handled administrative aspects such as completing customer's contracts, accepting payments, filing orders, and pulling products from inventory.
  • Handle all administrative aspects of the sale objective for the store, which included contracts, warranties, and inventory maintenance.
  • Handled all administrative aspects of the sale process including paperwork to establish service, accepting customer payments and filing completed orders.
  • Handled all administrative aspects of the sales including data entry, receptionist duties, file organization, research and development.
  • Managed all administrative aspects of sales including: contracts, warranties and payments, which resulted in strong customer loyalty.
  • Complete all administrative aspects of the sale including contracts, warranties, inventory, payments, and filing completed orders.
  • Developed and attained exceptional customer experience and sales objectives for store while maintaining all administrative aspects of the sale.
  • Handled administrative aspects including paperwork, follow ups, payments, billing, and general daily concerns of customers.
  • Direct sales of all products and services offered by the company, handling all administrative aspects of the sale.
  • Conducted all administrative aspects of sales, including completing contracts and warranties, accepting payments, and filling orders.
  • Handle all administrative aspects of retail location including: inventory, store deposits and end of day paperwork.
  • Handled all administrative aspects of the sale including: completing contracts, inventory management, and accepting payments.
  • Manage all administrative aspects of the sale including: completing customers contracts and filling the completed orders.

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5. Customer Contracts

high Demand
Here's how Customer Contracts is used in Retail Sales Consultant jobs:
  • Facilitate administrative tasks including completing customer contracts and warranties, pulling products from inventory, processing payments and filing completed orders.
  • Completed all administrative duties associated with sales including but not limited to completing customer contracts and warranties and processing payments.
  • Renewed and negotiated customer contracts which added additional services and accessories that improved the customer experience.
  • Completed customer contracts, verifying identification, running credit and accepting payments.
  • Handled administrative sales aspects including: completing customer contracts and warranties.
  • Completed customer contracts and serviced equipment warranties.
  • Completed customer contracts and warranties efficiently.
  • Handled all aspects of the sales including completing customer contracts and warranties, pulling products from inventory, accepting customer payments.
  • Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
  • Handled all aspects of the sale including completion of customer contracts, warranties, customer payments, and escalated issues.
  • Handled administrative sales tasks including customer contracts & warranties, inventory competence, payments, billing, and submitted orders.
  • Complete customer contracts and warranties, pull products from inventory, accept customer payments and filing the completed orders.
  • Handled sales of AT&T products and services for customers as well as completing customer contracts and warranties.
  • Meet all sell objectives, complete customer contracts, warranties, accept customers payments and filing the completed orders.
  • Complete customer contracts and warranties, retrieve products from inventory, process customer payments and file sales receipts.
  • Handled all aspects of sales and service from customer contracts to customer payments, and everything in between.
  • Handle all administrative duties of sale including: completing customer contracts, warranties, payments and fulfillment orders.
  • Meet and exceed sales objectives, complete customer contracts and warranties, and ensure inventory is stocked.
  • Handled customer contracts and warranties in great depth, decreasing return visits and calls to customer care.
  • Completed customer contracts and warranties and handled inventory, customer payments, nightly deposits and fulfillment orders.

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6. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Retail Sales Consultant jobs:
  • Use computerized cash register to complete cash and credit card transactions for office products and copy job assessments for clients.
  • Cashier-handled all cash and credit card transactions, balanced cash drawer at end of day.
  • Input information into computerized systems and balancing of cash, check and credit card transactions.
  • Handled large amounts of cash daily as well as check and credit card transactions.
  • Process cash, debit, and credit card transactions, returns and exchanges.
  • Handled cash and credit card transactions on a day to day basis.
  • Collected and organized cash, check, and credit card transactions.
  • Count cash and process credit card transactions.

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7. Small Business

high Demand
Here's how Small Business is used in Retail Sales Consultant jobs:
  • Developed and maintained a positive relationship with new customers and small business accounts.
  • Developed and maintained long-term relationships with contract holders and small business entities.
  • Attended several training sessions to obtain certification as a small business specialist.
  • Achieved certification as a small business expert through growing small business participation.
  • Developed and implemented solutions for small business, families and individuals.
  • Developed and maintained long-term relationships with small businesses with multiple products.
  • Consulted with small business owners to establish lasting effective relationships.
  • Established small business clients through rebuilding relationship with orphaned accounts.
  • Retained existing and developed new individual and small business contracts.
  • Increased Small Business activity within location by attending networking events.
  • Secured leads and developed proposals for our small business representative
  • Tracked and developed cooperative relationships with small business clients.
  • Created sales presentations for individual and small business consumers.
  • Awarded Small business certificate for activation in business accounts!
  • Created and established relationships with small business owners.
  • Achieved certification as a small business specialist.
  • Provided telecommunication needs for small businesses.
  • Provide sales and technology recommendations as well as continuous education of new and emerging products, servicing customers and small business.
  • Formed binders that gave co-workers all the information on the Business Solutions available to help start up new small business accounts.
  • Specialized on working with small business owners and their employees on finding a better more efficient way to run their company.

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8. New Accounts

high Demand
Here's how New Accounts is used in Retail Sales Consultant jobs:
  • Supported customers in opening new accounts and upgrading existing service, providing information about products and service.
  • Develop new accounts and generated growth and profitability.
  • Open new accounts, upgrades, and assist customers with any issues such as troubleshooting, billing questions, etc.
  • Set up new accounts, contracts, warranties, calculated bill plans and processed payments and filing the completed orders.
  • Generate and activate new accounts while expanding existing customer base, producing approximately $250,000 in annual sales revenue.
  • Developed sales strategy to help TEGU expand retail footprint into new accounts as well as expanding existing retail accounts.
  • Assist guests in upgrading equipment, creating new accounts as well as trouble shoot problems with current devices.
  • Opened new accounts and maintained existing accounts by making changes to customer information and updating plans and equipment.
  • Achieved 25 new accounts per month, by successfully communicating the company's value proposition to prospective customers.
  • Enter new data into system, initiate credit checks for new accounts or new lines of service.
  • Ask qualifying questions to provide customized needs in order to open new accounts and upgrade existing service.
  • Establish new accounts with small and large businesses also personal accounts with consumers who came into store.
  • Opened new accounts with larger wholesalers to save money on merchandise contributing to larger profit margins.
  • Created new accounts for wired products such as land lines, cable services and broadband internet.
  • Maintain a quota of 10 areas of importance to drive a steady stream of new accounts.
  • Researched availability of FIOS products for customers, assessed customer needs and opened new accounts.
  • Create new accounts for individual clients, small businesses, and families of different sizes.
  • Formed relationships with customers to create new accounts and maintained associations with current customers.
  • Opened new accounts for prospective customers, as well as serviced already established accounts.
  • Attained and managed new accounts including individual, small business and large corporate accounts.

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9. Product Offerings

high Demand
Here's how Product Offerings is used in Retail Sales Consultant jobs:
  • Network with diverse populations and deliver influential presentations that relay advantages of product offerings.
  • Utilized working knowledge of company product offerings to appropriately meet customer technology needs.
  • Provided outstanding customer service and assistance in all product offerings.
  • Monitor sales activities to ensure that all company product offerings and services are reflective of customers' needs and expectations.
  • Provide retail customer service in all aspects of product offerings, promotions and services through customer education and engagement.
  • Trained for effectively Educating and Engaging Consumers in all aspects of AT&T product offerings and services.
  • Handle customer inquiries as it relates to CenturyLink's product offerings, pricing, billing, etc.
  • Handle all aspects of product offerings and services in an efficient courteous manner.
  • Attended regular sales training on new technology, product offerings and sales promotions.
  • Handle service and assistance in all aspects of product offerings and services.
  • Provided efficient, courteous customer service and assisted product offerings and services.
  • Assist in determining new product offerings and services!
  • Developed and tested new product offerings.
  • Team Subject Matter Expert Train new and existing employees on the latest product offerings and newest technologies.
  • Provided customer service and assisted in allaspects of product offerings and services.
  • Provided customer with an extraordinary experience.Assisted with product offerings and services.Achieved sales goals and service performance.Maintained up-to date account distribution information.

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10. Internet

high Demand
Here's how Internet is used in Retail Sales Consultant jobs:
  • Assist customers with setting up and servicing new wireless phones, devices, as well as wired internet and TV services.
  • Face to face sales and service of cell phones, tablets, home Internet, home security and DIRECT television service.
  • Engaged in daily telemarketing procedures geared toward expansion of base clientele selling home phone, high speed Internet and satellite television.
  • Stayed current with the mobile, cable, and internet product information and updated customers with the new information & products.
  • Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows.
  • Utilized strong sales experience to sell services of cellphones, land-lines, Direct TV, internet services, and other products.
  • Assisted customers with home phone services, internet service, DirectTV, wireless phone service, billing issues, and payments.
  • Performed phone, accessory, home entertainment and internet service sales and processed payments through multiple POS systems and manually.
  • Focused on increasing sales and exceeding targets through the sale of advanced mobile devices, Internet services, and more.
  • Install DirecTV, Internet services, work with cables, satellite dishes, and transfer wires, and dig lines.
  • Sell mobile products while meeting sales goals.-Create a complete solution consisting of wireless, home security, television and internet.
  • Meet and exceeded quotas targets for mobile devices, Internet services, wireless network cards and advanced television services.
  • Sell voice and data plans as well as home solutions such as Fiber-optics, internet and home phone services.
  • Provide solutions to companies to enhance their business operations through direct sales of wireless, land-lines and internet services.
  • Included promotion and sales of mobile phones, Internet and U-Verse TV products, collateral wireless and wired communications.
  • Sell phone services, land line and wireless, High Speed Mobile Internet all accessories at management approved pricing.
  • Gained expertise in phone functions, devices, plans, internet, television, dish and cable services.
  • Conduct sales and service for AT&T customers' wireless, home calling, and internet needs.
  • Generate revenue for corporation through sale of television, internet, home phone, and mobile phone service.
  • Provided customers with sales related support including issues with smart phones, tablets and other internet enabled devices.

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11. Critical Market Feedback

high Demand
Here's how Critical Market Feedback is used in Retail Sales Consultant jobs:
  • Acquired knowledge of competitive offers and provided critical market feedback to store managers for enhanced operations.
  • Maintained knowledge of competitive offers and provide critical market feedback regarding competition s products/services.
  • Provide critical market feedback to all superior management and deliver quality customer service.
  • Provided critical market feedback to management on competition and product/service needs.
  • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager and/or Area Regional Store Manager.
  • Maintain knowledge of competitive offers and provide critical market feedback to leadership regarding local offers and products.
  • Maintain k knowledge of competitive offers and provide critical market feedback to my managers.
  • Maintained knowledge of competitive offers & provided critical market feedback needs.
  • Track store metrics, reporting critical market feedback to management.
  • Provide critical market feedback to the Store Manager.
  • Assisted as the manager on duty in manager s absence report critical market feedback to store manager.
  • Maintain knowledge of competitive offers and provide critical market feedback Handle service inquiries from customers.

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12. Local Competition

high Demand
Here's how Local Competition is used in Retail Sales Consultant jobs:
  • Remained observant to competitive offers and provided critical feedback to Store Manager regarding local competition and product/service specifics.
  • Provided critical market feedback to the store manager regarding local competition and products/service needs.
  • Provide critical market feedback to upper management regarding local competition and customer product/service needs.
  • Investigated and monitored market trends and local competition to provide a competitive advantage.
  • Provide market feedback to Management regarding local competition, promotions and events.
  • Remain current on competing offers in order to provide the store manager with valuable information regarding local competition and public interest.
  • Stayed abreast of competitive offers and providing critical market feedback to store manager regarding local competition and product and service needs.
  • Reported to store manager with key market analysis and feedback in order to track local competition and consumer product/service needs.
  • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
  • Retain knowledge of competitive offers and provide critical market feedback to the Sales Manager regarding local competition.
  • Meet all sales goals and provide critical feedback to the store management team regarding local competition.
  • Maintained a strong knowledge pool of products and competitive offers by local competition.

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13. Technical Support

high Demand
Here's how Technical Support is used in Retail Sales Consultant jobs:
  • Developed new and existing customers to the mobile industry with exceptional customer service and technical support.
  • Achieved daily/monthly sales targets Provided customer service/technical support Stocked merchandise Informed customers on latest promotions
  • Interacted with customers on a daily basis providing technical support and product education.
  • Trouble shooting customer devices and offering technical support to ensure customer satisfaction
  • Provide efficient technical support for customers with equipment problems.
  • Provided technical support and offered new solutions for customers.
  • Furnished technical support within an enterprise environment.
  • Analyzed customer needs and presented value-added solutions Provided in-store support for any device issues, technical support and billing issues.
  • Offered multiple levels of services ranging from a variety of sales opportunities to advanced technical support and escalation services.
  • Performed back office duties, inventory, technical support and equipment shipping and receiving (equipment repair issues).
  • Provided first-line account management; addressed billing discrepancies and reconciliations, retention, technical support, etc.
  • Provided technical support to client and tracked the sales and marketing of the ATT products and services.
  • Worked face to face with customers in situations varying from technical support issues to sales related interactions.
  • Perform sales, in charge of the vaults, help in any technical support as need it.
  • Provided customers with technical support for their mobile devices in person as well as over the phone.
  • Assisted customers with mobile and computer purchases, technical support matters, and other customer service issues.
  • Provide technical support for customer's having issues with their AT&T phones and service.
  • Interact with customers and provide prompt technical support and courteous customer service to all customers.
  • Account specialist, billing specialist, technical support, wireless diagnostics, debugging and mobility support
  • Handled customer service duties associated with payments, bill inquiries, and technical support.

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14. Product Knowledge

high Demand
Here's how Product Knowledge is used in Retail Sales Consultant jobs:
  • Recognized by management for developing superior sales strategies, delivering effective product demonstrations and possessing a high level of product knowledge.
  • Demonstrate a deep and rich technical product knowledge on variety of electronic platforms and applications for enhanced business operations.
  • Provide excellent customer service by providing product knowledge, facilitating customer decisions, and conducting and managing special orders.
  • Shared product knowledge with customers while making personal recommendations to fit customer needs and requirements.
  • Deliver an exceptional experience for the customers by providing excellent customer service and product knowledge.
  • Gained product knowledge on various electronics and consulted customers interested in those buying electronic electronics.
  • Demonstrated superior product knowledge and provided solutions to assist customers with their wireless needs.
  • Served as information resource for customers, providing product knowledge and supporting merchandise selections.
  • Enhanced customer experience by providing quality assistance and in-depth product knowledge.
  • Provided strong understandings around our technology and maintained detailed product knowledge.
  • Provided excellent customer service through extensive training and product knowledge.
  • Received Managerial Recognition for both Outstanding Sales and Product Knowledge
  • Provided exceptional product knowledge and service.
  • Demonstrate product knowledge and operation.
  • Entrusted with training and development of new hires in the store, including customer service, cash handling and product knowledge.
  • Maintain sales objectives by ensuring the most up-to-date product knowledge and sales information while providing the highest level of customer service.
  • Subject Matter Expert for Digital Life including employee training; collaborate with the management team on methods for executing product knowledge.
  • Provide wireless solutions to customers to address their communication needs * Strong product knowledge and stay updated on current wireless trends.
  • Provide on the job training and guidance in merchandising, sales excellence, and product knowledge on an ongoing basis.
  • Provided quick and efficient sales, customer service, and technical product knowledge for thousands of personal and business customers.

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15. Company Products

average Demand
Here's how Company Products is used in Retail Sales Consultant jobs:
  • Generated revenue by effectively communicating company products and services, utilizing a consultative sales approach, and providing exceptional customer service.
  • Remained abreast of equipment features and benefits of company products to remain knowledgeable, ensuring optimal customer service.
  • Performed commissioned sales of company products and services while providing excellent customer service.
  • Promote company products to sell services to prospective customers and further retention efforts in case customers want to cancel service.
  • Maintain strong knowledge of company products, pricing plans and promotions, and knowledge of competitors pricing plans and offers.
  • Maintained continuous expert knowledge of all company products, accessories and pricing to meet or exceed all sales objectives.
  • Provide a high level of knowledge to potential and existing customers regarding existing and forthcoming company products and promotions.
  • Maintained a strong knowledge of all company products, accessories, pricing plans, promotions, and service features.
  • Maintained knowledge on all company products and pricing; including: plans, promotions, accessories and features.
  • Educate consumers on company products and services to build value and maintain strong relationships to bring referrals.
  • Ensured up to date knowledge on company products and services while providing a top level customer experience.
  • Served as a subject matter expert on company products and services and provided guidance on product selection.
  • Maintain knowledge and familiarity with all company products, accessories, pricing plans and service features.
  • Maintained knowledge of all company products, services, and compliance with company standards and policies.
  • Provided well-versed expertise of company products, pricing plans, promotions, and service features.
  • Participated in advanced Sales Skills training seminars and maintained strong knowledge of all Company products.
  • Maintained knowledge of company products as well as competitors' products and services.
  • Maintained strong knowledge of all company products, accessories payment plans and promotions.
  • Equipped in strong knowledge of all Company products, pricing and service features.
  • Advertise all Company products and offers to make sure an extraordinary customer experience.

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16. Wireless Products

average Demand
Here's how Wireless Products is used in Retail Sales Consultant jobs:
  • Exceeded quota targets by positioning and qualifying customers for Verizon Wireless products and services.
  • Perform superior customer service by providing relevant offerings of wired and wireless products.
  • Qualified customer needs and provided wireless solutions which included all wireless products offered.
  • Market innovative wireless products and services in a retail capacity to consumers.
  • Worked in a goal-oriented, commission-based environment selling wireless products and services.
  • Exercised extensive knowledge of wireless products and accessories when assisting customers.
  • Provided advice to customers regarding all Verizon Wireless products and services.
  • Described wireless products and explained use and operation to customers.
  • Qualify Customers for wireless products by selling appropriate items.
  • Identified customer needs and presented suitable wireless products.
  • Serviced and troubleshot wireless products as required.
  • Maintained strong knowledge of new wireless products, accessories, pricing plans, promotions, service features, and competitive offers.
  • Promote and sell wireless products to consumers explaining the features of the phones and conducting tutorials at the time of purchase.
  • Consult with customers on the correct home, business, and wireless products and services based on their needs and wants.
  • Completed the required training on wireless products and accessories and disseminated it back to the customer in an energetic professional manner.
  • Ranked in the top 20% nationwide in for sales of wired and wireless products for the past calendar year.
  • Maintained up to date knowledge of new wireless products, pricing plans, promotions and service features and upcoming technology.
  • Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
  • Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.
  • Consulted with customers in order to determine their wireless service needs and recommended the appropriate Verizon Wireless products and services.

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17. Product Demonstrations

average Demand
Here's how Product Demonstrations is used in Retail Sales Consultant jobs:
  • Worked a variety of hours including weekends, evenings and holidays involving occasional overtime Educating and engaging customers through product demonstrations.
  • Remained cognizant of the latest devices and entertainment technology to better educate customers when conducting product demonstrations.
  • Provided exceptional customer service by educating customers through product demonstrations to help them understand their needs.
  • Engaged and educated customers through product demonstrations along with creating a positive sales/buying experience.
  • Engage and excite Retail Sales Associates creatively with inspirational product demonstrations.
  • Performed daily product demonstrations to educate customers about new functions.
  • Provide efficient, courteous customer service and engaging product demonstrations.
  • Performed makeup applications, skincare analyses and product demonstrations.
  • Conducted product demonstrations and identified specific customer needs.
  • Administered product demonstrations and marketed AT&T Advantages in order to drive business and sales to a retail location.
  • Educated and engaged customers through product demonstrations to uncover needs and match those needs to the appropriate products and services.
  • Appointed as a DATA SME (Subject Matter Expert), educating and engaging customers through product demonstrations.
  • Educate, engage, and incite customers through product demonstrations, analyzing needs to present value-added solutions.
  • Established, educated, engaged and maintain customers' satisfaction through product demonstrations, sales and communication.
  • Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers' lives.
  • Retail sales and customer service of mobile phones and accessories educate and engage customers through product demonstrations
  • Understand customers' needs and help them discover how products meet those needs through product demonstrations.
  • Assist new and existing customers with purchases of wireless equipment, services, and product demonstrations.
  • Educated and engaged customers through extensive knowledge of products and services, and product demonstrations.
  • Educate and engage with customers through product demonstrations while providing prompt and courteous customer service.

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18. Customer Base

average Demand
Here's how Customer Base is used in Retail Sales Consultant jobs:
  • Grow customer base by providing customer satisfaction through offering complete technology solutions to meet customer's individual needs.
  • Maintained excellent customer relationships which resulted in repeat business and a solid customer base over our competitors.
  • Maintained customer base through relationship building, follow-up initiatives and creating win-win solutions for customer issues.
  • Assisted with purchases and provided support to existing customer base with personalized customer service.
  • Provided extraordinary customer service to secure referrals and maintain a loyal customer base.
  • Developed and established a new wireless customer base within a competitive market.
  • Develop new relationships and expand customer base while exceeding sales expectations.
  • Advise extensive customer base daily regarding complete mobile communication solutions.
  • Provided and evaluated customer experience to generate a customer base.
  • Worked directly with customer base to ensure customer satisfaction.
  • Developed marketing strategies to build wireless customer base.
  • Determine best plan for a customer based off usage history as well as advise customer on which device best suits their needs
  • Added 35+ new lines of service to customer base monthly which included full solution-based selling for both corporate and consumer clients.
  • Served as a Retail Sales Consultant responsible for maintaining and expanding a loyal customer base via follow-up procedures and processes.
  • Manage store locations business customer base by tracking business sales and training staff on how to work with business customers.
  • Generate growth, develop relationships with customer base and otherwise perform duties needed for the operational function of a retail store
  • Maintain and grow existing customer base while ensuring customer satisfaction and resolving all customer issues, concerns, and complaints.
  • Established a loyal customer base by qualifying customers with the right wireless services and devices to fit their needs.
  • Developed a large customer base that relied on me to assist with all of their wireless needs and problems.
  • Used my extensive outbound prospecting skills to increase my customer base by 25% in the last 6 months.

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19. Cell Phones

average Demand
Here's how Cell Phones is used in Retail Sales Consultant jobs:
  • Worked with customers to find correct calling plans and cell phones with accessories Assisted with sales and training for inter-store procedures.
  • Job Duties: Assist customers with technical problems concerning cell phones including software issues such as provisioning and data updates.
  • Experience and knowledge with all make and models of cell phones as well as residential entertainment and communication systems.
  • Gained a thorough knowledge of various electronics such as tablets, cell phones, automated security systems etc.
  • Provide retail sales, service and accessories for cell phones to current and new cell phone customers.
  • Demonstrated cell phones and other electronic devices highlighting their key features that fit the customer's needs.
  • Offered solutions of cell phones as well tablets as well as recurring features and rate plan services.
  • Provide technical support for cell phones and laptops with customers over the phone and in store.
  • Helped with simple technical support for customers and their issues with their current cell phones.
  • Offer in-depth details on products and services including DSL, cell phones and Direct TV.
  • Assisted with billing issues and a great multitude of concerns related to cell phones.
  • Retail Sales Consultant for Cell phones, and all AT&T Mobility sales.
  • Conducted training classes to help customers understand their products (cell phones and tablets)
  • Sell Cell phones, Laptops solutions, Digital Life and Tablets to customers.
  • Assist customers with their purchases they are making on cell phones and accessories.
  • Helped customers understand their phone bills and how to use their cell phones.
  • Solved technical issues with electronic devices (Cell Phones and other devices).
  • Set up, activate and diagnose cell phones service options with customers.
  • Be educated about all devices, cell phones, tablets, etc.
  • Sell security systems, cable, cell phones, and accessories.

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20. Troubleshoot

average Demand
Here's how Troubleshoot is used in Retail Sales Consultant jobs:
  • Performed 135 sales interactions activating mobile devices/services & resolved 120 customer service interactions in troubleshooting hardware and upgrading equipment monthly.
  • Spearheaded troubleshooting for customers with technical and service questions by identifying issues, formulating action plan, and implementing resolution/
  • Provided technical support for telephones and tablets including troubleshooting advanced devices and quickly diagnosing & resolving issues.
  • Maintained high customer service *Provided information and guidance on new technology *Troubleshooting technological issues or concerns.
  • Preformed operations in multiple computer systems to complete daily operations and assist customers with troubleshooting.
  • Provided billing and device customer service troubleshooting and support ensuring an outstanding customer experience.
  • Inspect and troubleshoot a very wide range of items, consisting of phones/tablets/connectivity devices/networks/etc.
  • Coordinated troubleshooting on problem accounts and provided extensive proactive customer service to key accounts.
  • Maintain knowledge of products and provide customer service and general troubleshooting of inoperable devices.
  • Provided diagnosis and troubleshooting for customer devices while also tying back relevant product solutions.
  • Have general understanding of all devices to provide adequate customer service for troubleshooting.
  • Provide customer with in-store technical support and troubleshoot on equipment and electronic devices.
  • Utilized both company and technical knowledge/skill to assist customers with basic troubleshooting processes.
  • Inspected equipment for potential abuse; provided troubleshooting support and performed repairs.
  • Performed Manager on Duty tasks, including customer escalations, troubleshooting.
  • Conducted front-face and over-the-phone troubleshooting sessions to resolve customer technical problems.
  • Provide troubleshooting and account assistance to account holders and authorized users.
  • Maintain extensive knowledge on new technology and troubleshoot devices as necessary.
  • Have experience in troubleshooting various billing issues and protecting customer identity.
  • Perform extensive troubleshoot and resolution techniques professionally for common issues.

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21. Sales Floor

average Demand
Here's how Sales Floor is used in Retail Sales Consultant jobs:
  • Worked on a sales floor, approached customers, determined their needs and sold products or services to meet those needs.
  • Process shipment of merchandise in the store by sorting, censoring, and properly positioning the product on the sales floor.
  • Helped train new employees on the sales floor in real customer interactions and provided coaching and feedback on certain job aspects.
  • Transferred among local stores in order to enhance peer training and work as a leader on the sales floor.
  • Job duties included sales, customer service, troubleshooting, cash management, inventory, and sales floor maintenance
  • Provided customer service and sales on the sales floor, as well as handling follow ups with customers.
  • Demonstrated leadership by providing an active role on the sales floor ensuring a high quality of customer engagement.
  • Maintained sales floor, assisted in physical inventory counts and implementing all visual merchandising standards on the sales floor
  • Looked at as a leader on the sales floor who does what it takes to produce results.
  • Fostered a friendly atmosphere on the sales floor while engaging with customers to foster a seamless experience.
  • Unpacked deliveries quickly and carefully ensuring goods were presented neatly and attractively on the sales floor.
  • Provided one on one attention to every client and excellent customer service on the sales floor.
  • Greeted customers on sales floor and ascertained make, type, and quality of merchandise desired.
  • Performed various inventory tasks such as monitoring inventory levels and merchandising product on the sales floor.
  • Assist with merchandising needs, store advertisements, promos, equipment placement on sales floor etc.
  • Ensured all devices on the sales floor are running and have their appropriate content running.
  • Designed visual promotional poster displays and rotated sales floor, quarterly, with new merchandise.
  • Help support the sales floor and overlook operations as the Manager on duty (MOD)
  • Maintained sales team by coaching as a sales floor direct supervisor and handled customer escalations.
  • Resolve issues on the sales floor by determining root causes and executing effective solutions.

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22. Customer Accounts

average Demand
Here's how Customer Accounts is used in Retail Sales Consultant jobs:
  • Managed and updated both Client and Referral databases containing approximately 10,000 active and prospective customer accounts with current and updated information.
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers accounts to identify revenue opportunities.
  • Acquired new and maintained existing customer accounts buy providing exceptional customer service and technical support if needed.
  • Focus on acquiring new customer accounts, retaining/upgrading existing customer accounts, and driving small/medium business sales.
  • Provided product solutions for home/mobile accounts as well as servicing existing customer accounts.
  • Managed customer accounts by analyzing customer accounts, presenting, and negotiating contracts.
  • Obtained new consumer and business accounts, maintained and reactivated existing customer accounts.
  • Updated customer accounts, performed verification and processed applications, orders and requests.
  • Provided excellent customer service while accurately and efficiently maintained customer accounts.
  • Resolved dissatisfied customer complaints and problems with customer accounts.
  • Created and managed customer accounts in specialized computer systems.
  • Identified and maximized revenue from existing customer accounts.
  • Manage and establish new/existing customer accounts and records.
  • Analyzed customer accounts and offered strategic products.
  • Managed customer accounts and completed sales transactions.
  • Analyze customer accounts and make professional recommendations.
  • Used integrity when accessing customer accounts.
  • Maintain customer accounts and relationships.
  • Access customer accounts to correct billing issues, check for available upgrades, take payments, and optimize existing services.
  • Activate customer accounts, review cellphone plans to make sure that customers are on the best plan for their money.

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23. Billing Questions

average Demand
Here's how Billing Questions is used in Retail Sales Consultant jobs:
  • Answered general/detailed billing questions & general technical support.
  • Helped both existing and new customers with providing outstanding service with billing questions, new lines of services or trouble shooting.
  • Resolve customer escalations such as billing questions and grievances and restore trust in the AT&T brand.
  • Analyze customer billing, address billing questions, provide explanation of current plan and recommend appropriate changes.
  • Handled general inquiries involving billing questions and grievances and restore trust in the AT&T brand.
  • Answered billing questions, drove sales, and maintained high level of customer satisfaction.
  • Handled customer service transactions including billing questions, warranties, exchanges, etc.
  • Provide outstanding customer service for sales support, tech issues and billing questions.
  • Educate customers on products and services as well as answer any billing questions.
  • Assisted customers with phone sales, account issues, and billing questions.
  • Answer service or billing questions and resolve issues regarding local telephone service.
  • Work closely with customers to explain any billing questions and expectations.
  • Assist new and existing customers with billing questions and/or discrepancies.
  • Assisted customers with selection of new device and billing questions.
  • Answer billing questions and resolve issues on local services.
  • Assisted customers with payments, billing questions and concerns.
  • Assist customers with device troubleshooting and billing questions.
  • Answer billing questions, troubleshoot phones, etc.
  • Helped customers with phone issues and billing questions.
  • Handled billing questions and problems for customers.

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24. Sales Consultants

average Demand
Here's how Sales Consultants is used in Retail Sales Consultant jobs:
  • Connected quickly and effectively with Sales Consultants in order to provide an environment for efficient and effective teaching and coaching interactions.
  • Developed and implemented innovative and effective sales techniques and concepts through feedback received from customers and sales consultants.
  • Developed other sales consultants skills and metrics while maintaining consistent performance.
  • Ranked as a top 5 sales consultant of 50+ retail sales consultants in goal attainment across 6+ sales metrics for 2014.
  • Ranked in the Top One Third of all sales consultants in the Washington, Baltimore, and Virginia Region in 2012.
  • Co-Managed store with up to 8 sales consultants on best-practices for suggestive selling, and creatively solving customer service issues.
  • Developed and delivered interactive training courses for retail sales consultants to drive the adoption of AT&T Best Practices.
  • Ranked in the top 10 Retail Sales Consultants in the North Austin District for 5 months in a row.
  • Assisted other sales consultants with customer issues by maintaining up-to-date knowledge on products, services, and procedures.
  • Promoted, managed and operated a team of sales consultants in three corporate owned retail locations during tenure.
  • Conducted store meeting and help develop incoming new Sales Consultants on Sales and Procedures of AT&T.
  • Trained as many as 15 new Retail Sales Consultants, many of whom were reassigned to various stores.
  • Received recognition three consecutive quarters as one of the top three sales consultants in the state of Washington.
  • Lead a team of 4 - 6 sales retail sales consultants, providing coaching and development sales tactics.
  • Profile: Team of 6 Experienced Sales Consultants selling to Individual consumers and enterprise organizations in Massachusetts.
  • Trained and developed new Retail Sales Consultants on proper procedure to qualify and close the right customer.
  • Support and coach a team of 25 sales consultants in offering the best solution for the customer.
  • Maintained top 10% rank of sales consultants company-wide for 6 consecutive months at part-time status.
  • Help train newly hired retail sales consultants by providing exceptional mentoring and on the job training.
  • Served as a step between management and other sales consultants to help drive customer satisfaction results.

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25. Sales Process

average Demand
Here's how Sales Process is used in Retail Sales Consultant jobs:
  • Worked closely with company executives to identify new business opportunities and routinely implemented those ideas into the sales process.
  • Introduced outside business sales process improvements that included building relationships with small businesses and bigger corporations across WV.
  • Worked closely with company owners to identify new business opportunities and routinely participated in the sales process.
  • Top tier sales abilities and sales process performance primarily focused on customer satisfaction.
  • Researched various customer inquiries to ensure satisfaction with sales process and service delivery.
  • Followed the sales process to create need based solutions -Completed online training every month to stay current on products and services.
  • Completed the sales process to every customer to sell all services available to meet monthly goals as prescribed by management.
  • Exhibited high levels of proficiency at following sales processes while maintaining a high degree of professional and courteous customer service.
  • Leveraged knowledge of all AT&T products, policies, and services to flawlessly execute the sales process.
  • Assist in training and coaching coworkers to achieve sales, product understanding, and new knowledge of sales processes.
  • Reviewed sales processes and procedures and identified growth potential opportunities to meet untapped needs within the Small-Medium Business Sector.
  • Decrease churn and increase revenue for the company by providing quality customer service and successfully fulfilling the sales process.
  • Tracked associates in 5-Step Sales Process to enhance customer experience, and improve habit tracking to reduce churn.
  • Assisted in-store customers through entire process purchase and sales process, while providing top tier customer service.
  • Executed a detailed sales process to ensure multiple metrics are met on a daily and monthly basis.
  • Consulted with clients after sales process or contracting signing to resolve problems and to provide ongoing support.
  • Guided new team members through the sales process to help them satisfy customer's needs and wants.
  • Assist in training new hires in the Sprint sales process and systems as well as operational compliance.
  • Assisted in training and mentoring new employees in sales process, products, policies and procedures.
  • Handled all administrative areas of the sales process including contracts, inventory, payments, etc.

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26. Wireless Phones

average Demand
Here's how Wireless Phones is used in Retail Sales Consultant jobs:
  • Commissioned sales of wireless phones, consecutively over 100% including additional services available.
  • Provided consultative sales to new and existing customers for the purchase and use of wireless phones, equipment and services.
  • Assisted customers in selecting the right wireless phones as well as plans that best suits their needs.
  • Worked directly with customers to provide assistance with wireless phones, accessories and services.
  • Excelled in selling wireless phones and devices to customer to keep them connected.
  • Meet sales objectives for wireless phones, B2B sales transactions and account management.
  • Sell wireless phones, plans, and accessories to new and existing customers.
  • Assist customers in various aspects of wireless phones, tablets and notebooks.
  • Meet sales objectives for wireless phones, services, and accessories.
  • Exceeded sales objectives for wireless phones, features and accessories.
  • Sell wireless phones and accessories while maintaining company quotas.
  • Sell wireless phones, service and accessories.
  • Sell GSM, UMTS, 3G & 4G wireless phones with features, accessories, with rate plans.
  • Inventory control and maintenance Familiarity with technology and/or wireless phones specifically
  • Sell wireless phones, tablets and accessoriesTop 3 in sales every month in my district.
  • Practiced sales of Cingular/AT&T wireless phones and plans.

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27. Customer Relationships

average Demand
Here's how Customer Relationships is used in Retail Sales Consultant jobs:
  • Provide quality customer service; build and maintain endearing customer relationships that ultimately result in increased sales and repeated business.
  • Developed positive customer relationships by building confidence through communication while making the store experience interactive, engaging and reassuring.
  • Generated sales by building strong customer relationships and knowledge of current wireless technological advancements and its inventory availability.
  • Created profitable Customer relationships with personal and business accounts by ensuring an extraordinary customer experience.
  • Develop Consumer and Business customer relationships and earn reputation for delivering exceptional customer service.
  • Maintained and satisfied customer relationships through effective customer service skills and training.
  • Maintain current customer relationships while effectively managing to bring in new customers.
  • Developed and cultivated long-term customer relationships through a customer on-boarding and follow-up process
  • Developed and maintained customer relationships through customer support and follow-up.
  • Establish positive customer relationships through authentic and knowledgeable service.
  • Provide excellent customer service, and maintain customer relationships.
  • Develop positive customer relationships with every transaction.
  • Developed customer relationships to increase sales.
  • Develop and attain customer relationships.
  • Utilized strong ability to sell to clients and obtain long term customer relationships, and gain new clients through recommendations.
  • Interact directly with customers on a day to day basis to develop long term customer relationships.
  • Demonstrated excellent customer service in order to build, deepen and retain customer relationships.
  • Achieved strong sales results through the development of positive ongoing customer relationships.
  • Established strong customer relationships in order to develop long term patrons.
  • Developed new customer prospects and built customer relationships to drive sales.

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28. Verizon

average Demand
Here's how Verizon is used in Retail Sales Consultant jobs:
  • Maximized the customer experience by providing strong understanding and enthusiasm around Verizon products and services.
  • Consulted with customers and made recommendations for Verizon services based on our conversations.
  • Worked close with Verizon corporate representatives to ensure compliance with expected behaviors.
  • Represent Verizon Wireless in different community events throughout East Texas.
  • Provide superior customer service to Verizon Wireless consumers.
  • Participated in Verizon Seminars and Training
  • Opened brand new Verizon Wireless store and was #2 store in district sales and growth after 4 months of being opened
  • Provided customer support for customers for AT&T, Verizon, Sprint, T-Mobile, and various prepaid carriers.
  • Conducted troubleshooting of Verizon products, both phones and accessories to ensure that products would perform at the optimal levels.
  • Performed rate plan evaluations and earned the right to propose solutions that are best for the customer and Verizon.
  • Co-led (from an operational aspect) the conversion of 13 Cellular One stores to Verizon in 2003.
  • Job Duties: Inform and sell customers about benefits and products as well as features for Verizon.
  • Turned the South County Verizon Wireless store into a leader in business sales in the KSMO region.
  • Well versed in selling Verizon, AT&T, Sprint and T-Mobile products and services.
  • Educate and inform customers about the benefits and features of Verizon's products and services.
  • Called potential customers to discuss the benefits of Verizon to their family or business.
  • Excelled as the front line in customer service and sales for Verizon Wireless.
  • Completed a six-month management training program, Verizon Career Builder, in 2010.
  • Processed sales of Verizon Wireless phones and accessories, and DISH Network services.
  • Commission sales in a retail Verizon Wireless location for Verizon FiOS services.

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29. Current Sales

average Demand
Here's how Current Sales is used in Retail Sales Consultant jobs:
  • Answered questions regarding services and products by keeping up to date on current sales, technological developments and store promotions.
  • Maintain Knowledge an Inventory of current sales, promotions, an inventory to provide maximum customer service and quality control.
  • Maintain knowledge of current sales and promotions, insurance, financing service contracts and policies regarding payment and exchanges.
  • Make sure customers get to take advantage of reward programs and inform them about current sales and promotions.
  • Play an active role in interviewing, hiring, and training potential and current sales associates.
  • Accepted payments and maintained knowledge of current sales and promotions, policies about payments and exchanges.
  • Informed customers regarding the store's current sales, and details based on current merchandise.
  • Maintain knowledge of current sales and promotions, policies, exchanges, and warranties.
  • Helped train and better the performance of new and current sales representatives.
  • Maintain knowledge of current sales, promotions, new products and policies.
  • Maintained knowledge of current sales and promotions, as well as hosted trainings for new handheld equipment as it came out.

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30. Directv

low Demand
Here's how Directv is used in Retail Sales Consultant jobs:
  • Meet and exceed sales quotas- Sell home security systems and DirecTV Services along with standard mobility products- Exhibit exceptional customer service
  • Retail sales of cellular services, AT&T Digital Life Home Automation & Security systems and DirecTV television services.
  • Retail Sales Consultant tasked with sales in wireless communications, DirecTV, and other AT&T wired services.
  • Lead Sales for Wireless, Wired Home Services, Home Security, DIRECTV, and Prepaid Services
  • Maintain top DirecTV sales for 2015, in area.
  • Sell DirecTV and also Digital Life home security.
  • Work with cutting-edge AT&T products including mobile phones/smart phones, DIRECTV, connected car and wearables, etc.
  • Provided various options to better suit the customer's experience with a cellular phone and landline services including DirecTV.
  • Excelled in selling Directv to consumers for the Indiana Market.
  • Sell phones, directv, and digital life.
  • worked for directv offering channel packages
  • Work with a full portfolio of products including: Directv, Uverse, as well as wearables.

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31. Service Plans

low Demand
Here's how Service Plans is used in Retail Sales Consultant jobs:
  • Review customer mobile wireless/home service plans.
  • Strive to meet every store goal and quotas by presenting options to customers and selling the value of Sprints service plans.
  • Prepared contracts, activated service, upgraded equipment, and answered basic technical questions involving equipment and applicable service plans.
  • Averaged sales of $29,900 in devices, service plans, features and accessories monthly - $698,000 total.
  • Assist clients in the selection of products and services including service plans, wireless accessories and cell phones.
  • Help customer identify and buy the right car, as well as accessories and extended service plans.
  • Guide customers - both retail and corporate - with cell phone purchasing decisions and associated service plans.
  • Offered a variety of devices, accessories, and service plans to their day to day needs.
  • Consult customers on what service plans best suit their individual, family, or business needs.
  • Assisted customers in selecting equipment, service plans and features to satisfy their individual needs.
  • Serviced new and existing customers with service plans, and address handset issues and concerns.
  • Promote sales for devices, accessories, and service plans; maximizing customer connections.
  • Retail sales of monthly service plans, Mobile hardware, protection plans and accessories.
  • Provide features and benefits of the latest wireless technology, accessories and service plans.
  • Provided customers with total wireless solution by selling handsets, service plans and accessories.
  • Maintain and expand knowledge of products, service plans, promotions and features.
  • Provided the latest devices and service plans using technology and first-hand expertise.
  • Repaired errors and service issues with customer devices and service plans.
  • Assisted customers with cell phone purchasing decisions and associated service plans.
  • Sell new products, devices, and service plans.

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32. Inventory Control

low Demand
Here's how Inventory Control is used in Retail Sales Consultant jobs:
  • Maintained proper inventory controls, and facilitate inventory transactions in accordance with company standards.
  • Managed and maintained inventory control and direct sales for individuals and business accounts.
  • Completed inventory control tasks while maintaining an excellent store appearance.
  • Added inventory control and store operations to daily responsibilities.
  • Maintained daily inventory control and made nightly deposits.
  • Participate in inventory control and audits.
  • Maintain inventory control and address inconsistencies.
  • Inventory control including inventory counts.
  • Tasked with maintaining personal sales quotas, add on sales, upgrades, inventory control, money management and supply ordering.
  • Set up store displays, managed shelf stocking and pricing activities, inventory control, and meet and exceed sales quotas.
  • Adhered to all policy and procedure set forth by corporate while maintain professionalism and assisting in inventory control.
  • Handled B2B (business to business), opening and closing duties, cash-handling, and inventory control.
  • Maintain inventory controls within company P/L standards and communicate effective means for better performances within store.
  • Led many of our sales rally's, and responsible for maintaining efficient inventory control.
  • Participate in inventory control, POS and register operation, and report auditing practices.
  • Cash management and daily reports as well as inventory control and merchandising.
  • Assist management with inventory control and help out in our Boeing stores.
  • Obtain knowledge of sales transactions, inventory control and order processing.
  • Assist with store's inventory control, floor-sets and opening/closing procedures.
  • Handled areas of inventory control, cashier management and staff supervision.

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33. Inventory Management

low Demand
Here's how Inventory Management is used in Retail Sales Consultant jobs:
  • Cash management, inventory management, full warranty exchange program, customer satisfaction surveys are also required for day-to-day transactions.
  • Assisted store leadership with product inventory, office material, and storefront display ordering and constant inventory management.
  • Operated a computerized point of sale cash register, inventory management system and accurate input of sales information.
  • Displayed knowledge of general supply principles, inventory management and purchasing which resulted in accurate monthly inventory reports.
  • Perform daily store administrative activities related to inventory management, quality assurance, and time reporting.
  • Assisted with inventory management, employee motivation and customer satisfaction.
  • Trained in inventory management and loss prevention.
  • Assisted management with daily inventory management.
  • Inventory management and store merchandising.
  • Inventory management with reconcile differences.
  • Conduct daily/monthly audits; MyTime Corrections for employee shifts, inventory management, cash management, store appearance and operational compliance.
  • Inventory management - including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
  • Inventory management and general store upkeep to ensure a clean and professional environment for the store's customers.
  • Handled inventory management such as cash counts, ordering, receiving, returning, securing equipment and supplies.
  • Inventory management at every level including receiving shipment, timely product stock counts to pricing and display.
  • Perform other duties assigned including inventory management, nightly deposits, and display line ups.
  • Generate daily reports defining products and accessories sold as part of the inventory management system.
  • Cash management and /inventory management on a daily basis was a very high priority.
  • Build value with customers - offer personalized solutions - meet monthly sales goals- inventory management
  • Cash management, recorded and reported daily sales to superiors, and inventory management.

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34. Business Customers

low Demand
Here's how Business Customers is used in Retail Sales Consultant jobs:
  • Communicated contract renewals and different up-sell prospects to existing business customers; assured customer satisfaction and determined all customer issues.
  • Advise and educate small business customers on solutions for marketing and various other internal and external communication needs.
  • Consulted and established solutions for clients Offered and sold home solutions Assisting business customers in wireless connectivity.
  • Resolved customer inquiries for residential and/or business customers in both sales and collections offices.
  • Analyze wireless and wired service accounts for personal and business customers
  • Promoted needs-based selling environment for individual and business customers.
  • Consult with customers in order to sell appropriate cell phone, data plan, and accessories to consumer and Business customers.
  • Call business customers to cultivate good relationships, inform them of sales promotions, and assess current needs.
  • Offer great service to Customers and Business Customers Won Circle of Excellence in 2008 for outstanding sales results.
  • Consulted with a wide variety of individual and business customers to create communication solutions that met their needs
  • Assisted both consumer and business customers with setup and management of AT&T wireless services accounts.
  • Consult and assist individual and business customers in the wireless industry by providing solutions for their needs.
  • Utilize business solutions and work closely with small business customers to help grow and build their companies.
  • Promoted and personalized various AT&T solutions to meet the needs of consumer and business customers.
  • Contacted small business customers for upgrade renewals, data changes, and accessory up sell opportunities.
  • Directed product and service sales toward consumers (B2C) and business customers (B2B).
  • Prospected and provided customized wireless and data solutions to Small Business customers and their employees.
  • Assist residential and small business customers with their wireless and in home service needs.
  • Diagnose needs and offer solutions to new and existing residential and small business customers.
  • Generate leads and close sales with new and existing small business customers.

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35. Bill Payments

low Demand
Here's how Bill Payments is used in Retail Sales Consultant jobs:
  • Process customer bill payments effectively and answered basic questions regarding their service.
  • Processed customer bill payments accurately and timely.
  • Activate their phones and tablets after purchase, complete phone bill payments, complete computer modules and tasks when not busy.
  • Sell wireless products and services to customers, accept bill payments, add lines of service sell accessories provide excellent customer service
  • Processed bill payments and billing inquires; trouble shot customer equipment; balanced cash drawer and assessed with store deposits.
  • Assisted customers with all service areas from purchase of new phone to troubleshooting, to bill payments.
  • Assisted customers with the purchase of Company products and services, features, accessories and bill payments.
  • Order entry for new installations, changes to existing accounts as well as processing customer bill payments.
  • Help customers find the right plans and accessories for their needs, help them with bill payments
  • Assist customers with bill payments, billing issues, and questions about services and products.
  • Assisted customers with billing questions, bill payments and made referrals for insurance/warranty claims.
  • Process customer bill payments accurately and timely, order and stock equipment and supplies.
  • Handle service inquiries from customers, including help with devices and bill payments.
  • Managed a cash till, collected bill payments and payments for products sold.
  • Processed customer bill payments and assisted with the swapping of equipment.
  • Assisted customers with bill payments and adjustments to their accounts.
  • Assist customers with bill payments and other customer service questions.
  • Take bill payments and answer any questions about bill issues.
  • Processed bill payments and managed accounts for existing customers.
  • Assisted national accounts with bill payments and account issues.

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36. U-Verse

low Demand
Here's how U-Verse is used in Retail Sales Consultant jobs:
  • Conducted assisted sales events of Digital Life and U-verse at SXSW, Austin Rodeo, and the Austin Farmers Markets.
  • Provided consultation and sales advice for U-Verse, AT&T Digital Life, Satellite TV, and wireless services.
  • Educated guests on the latest technology in mobile phones, U-Verse, and other offers from AT&T.
  • Contributed to the overall success of the newly revised On Board Training at AT&T and U-verse training.
  • Explained the benefits of U-verse and fiber optic networks vs. copper wires and that of cable.
  • Be prepared to sell U-Verse, DirecTV & DSL in addition to phones.
  • Facilitated set up of U-Verse services with Western North Carolina outside sales team.
  • Coordinated special sales events, public demonstrations, and displays for launching U-verse.
  • Process DirecTV, U-Verse, Upgrades, and sale accessories leading with benefits.
  • Introduce U-verse and DSL to customers and explain benefits of service.
  • Designed and implemented marketing campaigns for local U-Verse TV KEY ACCOMPLISHMENTS.
  • Presented effective U-Verse demonstrations, increasing overall home sales.
  • Provide knowledge on new wired and U-Verse promotions.
  • Help customers with U-Verse products and DirecTV.
  • Meet and exceed monthly sales quotas (APO, Small Biz, MPP, U-Verse, Tethering, etc.)
  • Home Solutions Consultant My duties as a HSC include selling all the home services with emphasis on U-verse.
  • Served as subject matter expert supporting rollout of U-verse TV, Wireless home phone, and Digital Life.
  • Created marketing campaign for local communities for U-Verse TV Accomplishments: Consistently maintained 90% customer service approval rating.

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37. Wireless Devices

low Demand
Here's how Wireless Devices is used in Retail Sales Consultant jobs:
  • Provided a superior customer experience while gaining and maintaining customers, selling wireless devices and connected products.
  • Install connectivity and security software to consumer and business wireless devices and computers.
  • Assisted customers in purchasing wireless devices and accessories.
  • Performed minor troubleshooting on wireless devices.
  • Assisted customer with small business accounts providing them with wireless devices that would be more efficient for the owner's business.
  • Developed strong customer rapport, identified opportunities and sold wireless devices and accessories from inventory to achieve daily sales goals.
  • Sell AT&T wireless devices and services, as well as home cable, internet, and phone service.
  • Assisted with recurring inventory management to include counts, receiving, returning, tracking and securing wireless devices and accessories.
  • Maintained strong product knowledge of all wireless devices, services, as well as competitors products and everyday offers.
  • Programmed wireless devices on the network and educated customers on their new services, while promoting the brand.
  • Worked as a Retail Sales Consultant, assisting customers with selecting wireless devices and appropriate feature packages.
  • Trained customers on how to use their wireless devices, accessories, and interpret their bills.
  • Educate customers on wireless devices, service plans, insurance, accessories, and current promotions.
  • Assist existing customers with technical issues with wireless devices, home services and account management.
  • Maintained thorough knowledge of wireless devices, pricing plans, campaigns, and service features.
  • Sign up new and existing customers on new promotion for wireless plans and wireless devices.
  • Help customers with any problems they may be having with their wireless devices.
  • Up sale the customer using current promotions on tablets and wireless devices.
  • Retail Sales of Wireless Devices; provided customer service to cellular customers.
  • Maintained an average of 35 to 45 wireless devices sold each month.

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38. Bank Deposits

low Demand
Here's how Bank Deposits is used in Retail Sales Consultant jobs:
  • Managed of inventory, company operating systems, adhering to company policy and daily bank deposits.
  • Audited internal cash deposits and documented bank deposits on daily basis.
  • Acted as support for management when needed, processing bank deposits and shipments, and merchandising products, signs and displays.
  • Performed related duties, such as receiving and checking inventory for accuracy, organization of displays and daily bank deposits.
  • Handled the opening and closing of the store, including accurately verifying cash drawers and making the necessary bank deposits.
  • Managed opening and closing duties of the store including bank deposits, customer escalations, and performance accountability.
  • Assisted customers with routine account-related requests such as: funds transfers, payments, inquiries about bank deposits.
  • Performed opening/closing procedures of the store including cash counting, inventory checks, daily bank deposits.
  • Closed down payment stations to count the end of day money for bank deposits.
  • Take payments, complete store inventory and make daily bank deposits to the bank.
  • Cash balancing and prepared bank deposits to ensure funds are accurate for daily use.
  • Handled money, balanced cash, and prepared bank deposits, forms and reports.
  • Opened and closed retail location, made bank deposits of previous day receipts.
  • Report & process all account receivables & daily bank deposits.
  • Prepare bank deposits, forms, and reports.
  • Cash handling and preparation of bank deposits.
  • Helped process payments along with bank deposits.
  • Reconcile cash drawer and make bank deposits.
  • Reconcile daily receipts and prepare bank deposits.
  • Inventory control and prepared and deposited bank deposits.Trained new employees.

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39. Customer Complaints

low Demand
Here's how Customer Complaints is used in Retail Sales Consultant jobs:
  • Resolved customer complaints; contributed to team effort and success; maintained professional and technological knowledge of cutting edge technology.
  • Focus on providing world-class experience by resolving customer complaints or escalating customers to the supervisor or proper department for resolution.
  • Ensured excelled customer service with every interaction and resolved all customer complaints and inquiries.
  • Guaranteed positive interactions with customers and professionally handle customer complaints and issues.
  • Resolved problems and customer complaints in accordance with policy and procedure guidelines.
  • Resolved customer complaints daily by investigating problems and developing solutions.
  • Addressed customer complaints and pursued effective options for conflict resolution.
  • Received customer complaints and determined their appropriate resolution.
  • Provided excellent customer service and solved customer complaints.
  • Resolved escalated customer complaints in empathetic manner.
  • Resolved customer complaints using company protocol.
  • Minimize and alleviate customer complaints.
  • Handled any customer complaints if they arose and made sure they left the store happy and with a positive attitude.
  • Demonstrated passionate customer service and problem solving skills by holding responsibility for daily customer complaints and issues face to face.
  • Handle and resolve customer complaints and general inquiries, process payments from customers, assist with daily clothing retail functions.
  • Demonstrated skillful communication and negotiation skills, along with the ability to handle customer complaints and basic repairs.
  • Excel at resolving customer complaints, investigating problems, and creating environments in which solutions will operate.
  • Handle customer complaints, device issues, and/or billing issues in a timely and professional manner.
  • Listened to customer complaints and problems and solved them by understanding the needs of the customer.
  • Serviced existing accounts, resolved customer complaints, recommended change in products and services as needed.

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40. Rate Plans

low Demand
Here's how Rate Plans is used in Retail Sales Consultant jobs:
  • Serve as consultant to customers regarding existing services involving analyzing rate plans and suggesting company solutions to resolve any issues.
  • Analyzed current rate plans to past rate plans to insure customers were receiving the best value for their current monthly spend.
  • Provided existing and new customers with knowledge about phone service, rate plans, technology, and capabilities of the phone.
  • Lead sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
  • Required to be knowledgeable about products in order to inform and sell customers rate plans, features, and devices.
  • General sales of merchandise, including cellular phones, rate plans, accessories, and features for plans and phones.
  • Explained all rate plans, all phones, and ensured that the customer was satisfied with the plan they chose.
  • Advised customers on available rate plans, features, and phones with the aim of encouraging them to purchase merchandise.
  • Exceed sales goals in equipment, rate plans, and accessories through setting priorities and meeting all deadlines.
  • Promoted and sold Sprint s products such as various rate plans, features, accessories, protection plans.
  • Personalize rate plans for each customers, Reach individual quotas, Answer questions about products and services.
  • Itemized bills for customers, fixed their rate plans, and instructed them on their current device.
  • Work with customers in order to determine which rate plans and phones would be suitable for them.
  • Excelled at selling reliable methods, ideas & rate plans that fit individual customer needs and affordability.
  • Assisted customers and helped them with any doubts and inquiries related to rate plans and mobile devices.
  • Gained a special trust when handling customer disputes related to bills, equipment, rate plans.
  • Help customers choose a device, rate plans, features and accessories to fit their needs.
  • Increased the customer experience by providing information on new products, rate plans, and services
  • Assisted customers with decisions on rate plans, features of service, and phone options.
  • Interacted with customers and aided customers in finding the right cellular products and rate plans.

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41. Entertainment Technology

low Demand
Here's how Entertainment Technology is used in Retail Sales Consultant jobs:
  • Maintained up-to-date information on the latest data/entertainment technology and devices.
  • Stayed up-to-date with the latest data/entertainment technology and devices.
  • Utilized marketing strategies to grow and promote business such as staying up to date on the latest data/entertainment technology and devices.
  • Stay up-to-date on the latest data/entertainment technology and devices, as well as current promotions and competitor pricing.
  • Stay up to date on the latest data/entertainment technology and devices.

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42. Data Technology

low Demand
Here's how Data Technology is used in Retail Sales Consultant jobs:
  • Well educated in wireless and data technology.

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43. Wi-Fi

low Demand
Here's how Wi-Fi is used in Retail Sales Consultant jobs:
  • Demonstrated wireless equipment and entertainment Wi-Fi technology devices.
  • Trouble shoot hardware such as tablets, phones, and Wi-Fi hot spots.
  • Demonstrate the functions and features of tablets, phones, and Wi-Fi hot spots.

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44. POS

low Demand
Here's how POS is used in Retail Sales Consultant jobs:
  • Commended for strong escalation management skills and ability to placate irate customers by validating concerns and offering possible solutions for problems.
  • Demonstrate strong customer-focused services on and off the sales floor while transforming every customer interaction into a positive customer experience.
  • Ranked #1 in customer satisfaction in an extremely fast-paced customer service position by maintaining integrity and customer focus.
  • Delivered business customer proposals and executed AT&T Mobility Business agreements in conjunction with Business Sales Executives.
  • Managed storefront financial responsibilities, including deposits, inventory maintenance, and processed financial transactions.
  • Adhere to company policy and standard operating procedures including point-of-sale and daily bank deposits.
  • Resolved customer issues while maintaining a positive and professional attitude to ensure customer retention.
  • Adhered to company policy including reconciliation of paperwork and daily bank deposits.
  • Interacted with positively with customers to offer sales solutions for communication needs.
  • Accepted responsibility of maintaining inventory counts as well as daily deposits.
  • Created a positive and exciting customer experience and achieved sales objectives.
  • Planned and coordinated the availability of products for advertising and promotion purposes
  • Managed company procedures of opening and closing store including nightly deposits.
  • Possessed the tools and education to customers on technology efficient products
  • Gather and verified all required customer information for tracking purposes.
  • Generated loyalty through post sale customer service and communications.
  • Stocked and inventoried store merchandise and prepared daily deposits.
  • Created positive customer experiences by answering various customer questions.
  • Possess excellent listening and oral communication skills.
  • Reconciled and completed daily deposits for location.

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45. Wireless Needs

low Demand
Here's how Wireless Needs is used in Retail Sales Consultant jobs:
  • Maintain professional appearance and attitude while assisting customers in determining their wireless needs.
  • Resolved customer concerns by offering solutions to business and personal wireless needs.
  • Certified Small business leader specifically trained to provide small business wireless needs.
  • Consulted with potential customers by determining wireless needs.
  • Diagnosed their current wireless equipment, ensuring network connectivity and if needed, suggested the best solution for their wireless needs.
  • Conduct in-depth consultations with consumers about wireless needs utilizing the key fundamentals of AT&T's retail experience-customer satisfaction.
  • Work with businesses to create solutions for their wireless needs and services to deliver the best value for every dollar.
  • Assist customer in choosing the best rate plan and devices by understanding each of the customer's wireless needs.
  • Provide customers with valuable options for their wireless needs * Offer consultative sales and services during retail hours
  • Discussed wireless needs with customers and educated them on AT&T s services and products.
  • Assist customers with all of their wireless needs to help them stay connected in their lives.
  • Create an excellent experience by a complete problem solving and full solution to their wireless needs.
  • Provide polite, professional and friendly service for customers needing assistance with their wireless needs.
  • Provided assistance to customers by qualifying and determining the correct solution to their wireless needs.
  • Provided excellent customer service while connecting people with their home and business wireless needs.
  • Generated and cultivated new and existing customers with their purchases for their wireless needs.
  • Worked closely with businesses to make sure all their wireless needs are met.
  • Consult with various customers on cell phone options to fit their wireless needs.
  • Utilized years of customer service experience to assist customers with their wireless needs.
  • Provided a total sales experience to customers for any of their wireless needs.

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46. Apple

low Demand
Here's how Apple is used in Retail Sales Consultant jobs:
  • Communicate, demonstrate, and sell apple products and services offered by AT&T and meet all sales objectives.
  • Participated in Apple Masters training program, where I obtained insight and vast knowledge on apple products and services.
  • Serve as the Android and Apple Subject Matter Expert providing outstanding customer service to approximately 300 customers per month.
  • Participate in training to remain current on Sprint products and services, including training specifically on Apple products.
  • Trained and certified in all 4 major Mobile OS including Windows, Android, Apple and Blackberry.
  • Worked in a team of five associates in market research of Android and Apple platform.
  • Trained, and oversaw peers to drive sales and increase overall satisfaction with apple products.
  • Organized and successfully launched the first ever Apple iPhone in the retail sales location.
  • Attended Apple Master training and currently serving as the only Apple Master in Brunswick.
  • Completed many certifications from various manufacturers including LG, Samsung, and Apple.
  • Provide expertise in Apple, Blackberry, Windows, and Android Operating System.
  • Utilize Outlook calendars for participation in Apple Master program and other training facilities.
  • Selected by AT&T management to attend Apple product training.
  • Received training in Android, Apple, and Windows operating systems.
  • Certified Apple Master as well as have numerous leadership training hours.
  • Attended multiple Apple Classroom Training Programs and met tenure requirements.
  • Managed in-store marketing campaigns representing AT&T and Apple.
  • Subject matter expert for all Apple and Android devices.
  • Work on Apple iPad and Microsoft desktops daily.
  • Awarded the Apple SME role for store location.

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47. Data Devices

low Demand
Here's how Data Devices is used in Retail Sales Consultant jobs:
  • Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
  • Remained current on the latest data/entertainment technology devices, such as Wi-Fi, data devices, television entertainment tools.
  • Handle the sale of all products and services such as Wi-Fi, data devices and TV entertainment tools.
  • Be knowledgeable on plans, products, data devices and services.
  • Assisted customers and coworkers with setup and troubleshooting of data devices.
  • Keep working knowledge of latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
  • Go to Rep for iPhone, Smartphones, and data devices.
  • Educated customers about wireless phones and data devices Provided information concerning various service plans Maintained stock room & warehouse
  • Go to gal" for troubleshooting network and hardware issues for phone and data devices.

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48. Key Behaviors

low Demand
Here's how Key Behaviors is used in Retail Sales Consultant jobs:
  • Executed on key behaviors demonstrating an ability to deliver an extraordinary customer experience.
  • Demonstrate exceptional customer service through effective utilization of key behaviors.
  • Provide excellent customer service by performing key behaviors.
  • Execute the Five Key Behaviors which ensure a stellar customer experience and position products based on the Six Step Selling Process.
  • General duties include delivering on our 6 step sales process and 5 key behaviors to deliver an outstanding customer experience.
  • Ensured that each customer receives outstanding customer service by providing a friendly environment and executing the 5 Key Behaviors.
  • Executed key behaviors to ensure positive experiences by educating customers on AT&T advantages and benefits.
  • Managed the customer experience and achieved sales objectives by applying key behaviors and executing the sales process.
  • Exhibited the 5 key behaviors with all customers to ensure they left with a positive experience.
  • Trained and developed new associates on POS system, 5 key behaviors and monthly key initiatives.
  • Handle all sales through the five key behaviors, and completing customer contracts, and warranties.
  • Focused on 5 key behaviors to drive cellular sales in-line with the company's focus.
  • Provided customers with an extraordinary experience by demonstrating the AT&T 5 key behaviors.
  • Exercise the retail experience as well as 5 key behaviors to generate new revenue.
  • Create a positive customer experience for every customer by using the five key behaviors.
  • Provide an excellent experience with customers by following AT&T key behaviors.
  • Build personal and business accounts through exemplary execution of my five key behaviors.
  • Utilize AT&T's five key behaviors with every customer every time.
  • Develop and attain the customer experience and follow the 5 key behaviors.
  • Execute the 5 key behaviors with every customer, every time.

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49. Customers Needs

low Demand
Here's how Customers Needs is used in Retail Sales Consultant jobs:
  • Recommended solutions for customers needs.
  • Act as a consultant and finding solutions that would fit the customers needs, for personal and business use.
  • Trained to look for deciding factors on pairing a customers needs\wants matched the merchandise that was purchased.
  • Preformed a variety of customer service duties including evaluating customers needs based on service and device plans.
  • Continued to find solutions and introduced benefits of specific services and devices that met customers needs.
  • Ask open ended questions to reveal the customers needs and supply them with a solution.
  • Discussed price, analyzed customers needs and advised what items would improve those needs.
  • Analyze customers needs and provide quality telephone products and accessories to meet those needs.
  • Provided quality customer service while maintaining sales according to the customers needs and wants.
  • Put together personalized solutions that are based on a customers needs and wants.
  • Determined customers needs and matched them with a fitting solution from our lineup.
  • Uncovered customers needs, and found which products would best suit the customer.
  • Offer solutions that best fit customers needs by asking questions about daily routine.
  • Satisfied customers needs and helped them discover how our products meet those needs.
  • Offered customers custom tailored wireless and home services based on customers needs.
  • Provided great customer care by listening to customers needs for service.
  • Learn and discover customers needs to provide them a total solution.
  • Offered rate plans and additional services according to customers needs.
  • Analyzed customers needs and present solutions that satisfy those needs.
  • Understand customers needs and discover how products meet those needs.

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50. RSC

low Demand
Here's how RSC is used in Retail Sales Consultant jobs:
  • Top 13 RSC in Digital life of 2015* Consistently 180% to goal in all metrics
  • Assisted other RSC's, Manager on Duty when no managers were in store.
  • Number 1 RSC in my store location right after training for two consecutive months.
  • Assisted with training peers by helping new RSC members grow with sales.
  • Trained new RSC members on sales techniques.
  • Ranked the #1 RSC in the Nation multiple times throughout the years.
  • Summit Award Winner as RSC (Top Sales Rep in Each Region).
  • Top two RSC in the area during the 4th quarter of 2012-2014.
  • Ranked #1 RSC in the area.
  • Set and monitored progress on monthly opportunity goals for new, upgrade and accessory sales for RSCs.
  • Ranked within the top RSC's in Washington/Baltimore market in 07'.
  • Maintained top 5 YTD RSC through time at Carmel Mountain.
  • Provide support for wired sales to RSCs.
  • Exceed sales goal by 20% Trained and served as peer coach for new RSC's.
  • Assist fellow RSCs meet their goals.
  • Ranked #1 RSC for the store for the year of 2014 Plenti advocate, responsible for training employees on Plenti.

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20 Most Common Skill for a Retail Sales Consultant

Customer Service34.2%
Sales Goals8.6%
Retail Store5.8%
Administrative Aspects5.5%
Customer Contracts5.5%
Credit Card Transactions4.9%
Small Business4.1%
New Accounts4%

Typical Skill-Sets Required For A Retail Sales Consultant

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
27.3%
27.3%
2
2
Sales Goals
Sales Goals
6.9%
6.9%
3
3
Retail Store
Retail Store
4.6%
4.6%
4
4
Administrative Aspects
Administrative Aspects
4.4%
4.4%
5
5
Customer Contracts
Customer Contracts
4.4%
4.4%
6
6
Credit Card Transactions
Credit Card Transactions
3.9%
3.9%
7
7
Small Business
Small Business
3.3%
3.3%
8
8
New Accounts
New Accounts
3.2%
3.2%
9
9
Product Offerings
Product Offerings
3%
3%
10
10
Internet
Internet
2.4%
2.4%
11
11
Critical Market Feedback
Critical Market Feedback
2.3%
2.3%
12
12
Local Competition
Local Competition
2.2%
2.2%
13
13
Technical Support
Technical Support
2.1%
2.1%
14
14
Product Knowledge
Product Knowledge
1.9%
1.9%
15
15
Company Products
Company Products
1.8%
1.8%
16
16
Wireless Products
Wireless Products
1.6%
1.6%
17
17
Product Demonstrations
Product Demonstrations
1.3%
1.3%
18
18
Customer Base
Customer Base
1.2%
1.2%
19
19
Cell Phones
Cell Phones
1.1%
1.1%
20
20
Troubleshoot
Troubleshoot
1%
1%
21
21
Sales Floor
Sales Floor
1%
1%
22
22
Customer Accounts
Customer Accounts
0.9%
0.9%
23
23
Billing Questions
Billing Questions
0.9%
0.9%
24
24
Sales Consultants
Sales Consultants
0.8%
0.8%
25
25
Sales Process
Sales Process
0.8%
0.8%
26
26
Wireless Phones
Wireless Phones
0.7%
0.7%
27
27
Customer Relationships
Customer Relationships
0.7%
0.7%
28
28
Verizon
Verizon
0.7%
0.7%
29
29
Current Sales
Current Sales
0.7%
0.7%
30
30
Directv
Directv
0.7%
0.7%
31
31
Service Plans
Service Plans
0.7%
0.7%
32
32
Inventory Control
Inventory Control
0.6%
0.6%
33
33
Inventory Management
Inventory Management
0.6%
0.6%
34
34
Business Customers
Business Customers
0.6%
0.6%
35
35
Bill Payments
Bill Payments
0.6%
0.6%
36
36
U-Verse
U-Verse
0.6%
0.6%
37
37
Wireless Devices
Wireless Devices
0.6%
0.6%
38
38
Bank Deposits
Bank Deposits
0.6%
0.6%
39
39
Customer Complaints
Customer Complaints
0.6%
0.6%
40
40
Rate Plans
Rate Plans
0.6%
0.6%
41
41
Entertainment Technology
Entertainment Technology
0.6%
0.6%
42
42
Data Technology
Data Technology
0.6%
0.6%
43
43
Wi-Fi
Wi-Fi
0.6%
0.6%
44
44
POS
POS
0.6%
0.6%
45
45
Wireless Needs
Wireless Needs
0.6%
0.6%
46
46
Apple
Apple
0.6%
0.6%
47
47
Data Devices
Data Devices
0.6%
0.6%
48
48
Key Behaviors
Key Behaviors
0.6%
0.6%
49
49
Customers Needs
Customers Needs
0.6%
0.6%
50
50
RSC
RSC
0.5%
0.5%

125,760 Retail Sales Consultant Jobs

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