We calculated that 13% of Retail Sales Leads are proficient in Math, Sales Floor, and Retail Sales. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Math skills.
We break down the percentage of Retail Sales Leads that have these skills listed on their resume here:
- Math, 13%
Created and led staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
- Sales Floor, 11%
Transported fruits and vegetables to sales floor, cleaned all areas of produce section, including stock area behind sales floor.
- Retail Sales, 11%
Opened/Closed store as manager-on-duty; relayed information from Retail Sales Manager.
- Cash Handling, 8%
Helped maintain/stock well-organized inventory Recognized for abilities in training, managing, and motivating staff, demonstrated positive responsibility for cash handling
- Product Knowledge, 7%
Developed strong relationships with clients by providing superior product knowledge and follow-through.
- Customer Service, 6%
Maintained relationships with customers -Merchandised new product according to company standards -Received two perfect customer service ratings by secret shoppers -Checked-in shipments
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Most retail sales leads list "math," "sales floor," and "retail sales" as skills on their resumes. We go into more details on the most important retail sales lead responsibilities here: The most important skills for a retail sales lead to have in this position are customer-service skills. In this excerpt that we gathered from a retail sales lead resume, you'll understand why: "retail sales workers must be responsive to the wants and needs of customers" According to resumes we found, customer-service skills can be used by a retail sales lead in order to "gained basic knowledge and skills in rendering customer service, maintained company resources, and developed sales techniques. " Another trait important for fulfilling retail sales lead duties is interpersonal skills. According to a retail sales lead resume, "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Here's an example of how retail sales leads are able to utilize interpersonal skills: "created strong interpersonal, customer relations assisted upper management in training new employees. " Math skills is also an important skill for retail sales leads to have. This example of how retail sales leads use this skill comes from a retail sales lead resume, "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "conducted group/individual reading, math and science activities. " A thorough review of lots of resumes revealed to us that "selling skills" is important to completing retail sales lead responsibilities. This resume example shows just one way retail sales leads use this skill: "retail sales workers must be persuasive when interacting with customers" Here's an example of how this skill is used from a resume that represents typical retail sales lead tasks: "drive both individual and team sales performance results by proactively implementing sales techniques and sharing with the team. "
See the full list of retail sales lead skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a retail sales lead. We found that 41.9% of retail sales leads have graduated with a bachelor's degree and 3.6% of people in this position have earned their master's degrees. While some retail sales leads have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every five retail sales leads were not college graduates.
Those retail sales leads who do attend college, typically earn either a business degree or a general studies degree. Less commonly earned degrees for retail sales leads include a psychology degree or a communication degree.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a retail sales lead. We've found that most retail sales lead resumes include experience from DICK'S Sporting Goods, Anderson Merchandisers, and Hallmark Services Corporation. Of recent, DICK'S Sporting Goods had 896 positions open for retail sales leads. Meanwhile, there are 365 job openings at Anderson Merchandisers and 109 at Hallmark Services Corporation.
But if you're interested in companies where you might earn a high salary, retail sales leads tend to earn the biggest salaries at Microsoft, Barclays, and Google. Take Microsoft for example. The median retail sales lead salary is $119,662. At Barclays, retail sales leads earn an average of $93,343, while the average at Google is $78,319. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on retail sales lead salaries across the United States.
We also looked into companies who hire retail sales leads from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include L Brands, Best Buy, and Macy's.