Retail sales leads are responsible for the recruitment and training of new sales team members, assisting the management in selling products, and creating sales reports. Some duties and responsibilities of a retail sales lead include customer services such as answering inquiries and complaints, providing assistance and product information, suggesting items and opinions. Such experiences are an advantage for them to be promoted if they perform their tasks effectively and efficiently.

Take a few minutes to create or upgrade your resume. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Retail Sales Lead resume.

Retail Sales Lead Responsibilities

Here are examples of responsibilities from real retail sales lead resumes representing typical tasks they are likely to perform in their roles.

  • Support payroll, company administration, managing of multiple location including schedules and projects.
  • Manage reports for data analysis including monetary reconciliation, payroll, and client tracking.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Train new employees to operate POS systems, activation programs, and communicate with customer service via phone or online methods.
  • Sanitize pet washes, clean store, take stock of pet supply items.
  • Create and execute numerous projects using PowerPoint to help develop a staff phone directory.
  • Key customers sales into the POS register, customer returns, audits for the cash register on a daily basis.
  • Advise pet parents on which companion are best for their lifestyle/personality and guide them in the setup/care of their new companion.
  • Organize product displays to optimize profitability and maintain cleanliness.
  • Develop strategic proposals using PowerPoint to address client marketing and advertising goals.
  • Maintain inventory distribution, coordinating accurate pricing of merchandise and weekly sale information, promoting organization and proper floor management.
  • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
  • Contribute to the development of the store's Facebook page and support event planning.
  • Create store page for Facebook and Instagram to bring in more customers, handle cash, and supervise other employees.
  • Sell costumes, put together displays, try and get people to buy bracelets to raise money for spirit of children.

Retail Sales Lead Job Description

Between the years 2018 and 2028, retail sales lead jobs are expected to undergo a growth rate described as "decline" at -2%, according to the Bureau of Labor Statistics. So if the thought "should I become a retail sales lead?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of retail sales lead opportunities that are projected to become available by 2028 is -105,200.

A retail sales lead annual salary averages $40,781, which breaks down to $19.61 an hour. However, retail sales leads can earn anywhere from upwards of $27,000 to $59,000 a year. This means that the top-earning retail sales leads make $20,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a retail sales lead. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an assistant manager, sales, sales associate/manager, lead retail consultant, and sales supervisor.

Learn More About Retail Sales Lead Job Descriptions
Find Better Talent in Less Time
Post a Job on Zippia and take the best from over 7 million monthly job seekers.

Retail Sales Lead Jobs You Might Like

12 Retail Sales Lead Resume Examples

Retail Sales Lead Skills and Personality Traits

We calculated that 13% of Retail Sales Leads are proficient in Math, Sales Floor, and Retail Sales. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Math skills.

We break down the percentage of Retail Sales Leads that have these skills listed on their resume here:

  • Math, 13%

    Created and led staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.

  • Sales Floor, 11%

    Transported fruits and vegetables to sales floor, cleaned all areas of produce section, including stock area behind sales floor.

  • Retail Sales, 11%

    Opened/Closed store as manager-on-duty; relayed information from Retail Sales Manager.

  • Cash Handling, 8%

    Helped maintain/stock well-organized inventory Recognized for abilities in training, managing, and motivating staff, demonstrated positive responsibility for cash handling

  • Product Knowledge, 7%

    Developed strong relationships with clients by providing superior product knowledge and follow-through.

  • Customer Service, 6%

    Maintained relationships with customers -Merchandised new product according to company standards -Received two perfect customer service ratings by secret shoppers -Checked-in shipments

Choose From 10+ Customizable Retail Sales Lead Resume templates

Build a professional Retail Sales Lead resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Retail Sales Lead resume.

Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume
Retail Sales Lead Resume

Most retail sales leads list "math," "sales floor," and "retail sales" as skills on their resumes. We go into more details on the most important retail sales lead responsibilities here:

  • The most important skills for a retail sales lead to have in this position are customer-service skills. In this excerpt that we gathered from a retail sales lead resume, you'll understand why: "retail sales workers must be responsive to the wants and needs of customers" According to resumes we found, customer-service skills can be used by a retail sales lead in order to "gained basic knowledge and skills in rendering customer service, maintained company resources, and developed sales techniques. "
  • Another trait important for fulfilling retail sales lead duties is interpersonal skills. According to a retail sales lead resume, "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Here's an example of how retail sales leads are able to utilize interpersonal skills: "created strong interpersonal, customer relations assisted upper management in training new employees. "
  • Math skills is also an important skill for retail sales leads to have. This example of how retail sales leads use this skill comes from a retail sales lead resume, "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "conducted group/individual reading, math and science activities. "
  • A thorough review of lots of resumes revealed to us that "selling skills" is important to completing retail sales lead responsibilities. This resume example shows just one way retail sales leads use this skill: "retail sales workers must be persuasive when interacting with customers" Here's an example of how this skill is used from a resume that represents typical retail sales lead tasks: "drive both individual and team sales performance results by proactively implementing sales techniques and sharing with the team. "
  • See the full list of retail sales lead skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a retail sales lead. We found that 41.9% of retail sales leads have graduated with a bachelor's degree and 3.6% of people in this position have earned their master's degrees. While some retail sales leads have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every five retail sales leads were not college graduates.

    Those retail sales leads who do attend college, typically earn either a business degree or a general studies degree. Less commonly earned degrees for retail sales leads include a psychology degree or a communication degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a retail sales lead. We've found that most retail sales lead resumes include experience from DICK'S Sporting Goods, Anderson Merchandisers, and Hallmark Services Corporation. Of recent, DICK'S Sporting Goods had 896 positions open for retail sales leads. Meanwhile, there are 365 job openings at Anderson Merchandisers and 109 at Hallmark Services Corporation.

    But if you're interested in companies where you might earn a high salary, retail sales leads tend to earn the biggest salaries at Microsoft, Barclays, and Google. Take Microsoft for example. The median retail sales lead salary is $119,662. At Barclays, retail sales leads earn an average of $93,343, while the average at Google is $78,319. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on retail sales lead salaries across the United States.

    We also looked into companies who hire retail sales leads from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include L Brands, Best Buy, and Macy's.

    The three companies that hire the most prestigious retail sales leads are:

    Build a professional resume in minutes.

    Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. See 10+ resume templates and create your resume here.

    resume document icon

    Don't Have A Professional Resume?

    What Assistant Manager, Saless Do

    An assistant sales manager assists the sales manager in supervising the daily store operations. It is their responsibility to develop strategies to improve the store's profit, effectively resolve client's issues, and manage the recruitment of sales staff. They need to train and guide the sales staff to learn sales strategies to enhance their sales performance. Assistant sales managers must have strong management and leadership skills so they can do the duties of the sales managers in case of their absence. Candidates applying for the job should have excellent customer service skills and relevant experience in sales.

    In this section, we take a look at the annual salaries of other professions. Take assistant manager, sales for example. On average, the assistant managers, sales annual salary is $5,212 lower than what retail sales leads make on average every year.

    Even though retail sales leads and assistant managers, sales have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require sales floor, retail sales, and product knowledge in the day-to-day roles.

    There are some key differences in responsibilities as well. For example, a retail sales lead responsibilities require skills like "math," "cash handling," "basic math," and "punctuality." Meanwhile a typical assistant manager, sales has skills in areas such as "excellent interpersonal," "sales training," "store sales," and "payroll." This difference in skills reveals how truly different these two careers really are.

    Assistant managers, sales tend to make the most money in the manufacturing industry by averaging a salary of $36,707. In contrast, retail sales leads make the biggest average salary of $41,099 in the professional industry.

    Assistant managers, sales tend to reach similar levels of education than retail sales leads. In fact, assistant managers, sales are 1.4% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

    What Are The Duties Of a Sales Associate/Manager?

    As the name entails, sales associates or associate managers are responsible for helping the store manager organize and run the retail stores. Their roles and responsibilities include ensuring that the store's goals are met by the sales team, hiring and training sales staff, and monitoring inventory. They are also expected to analyze consumer behavior, look for competitive products in the market, and communicate and evaluate clients' needs. To be qualified for this position, you should have experience as an assistant manager, organizational and leadership skills, and proficiency in MS Office.

    Next up, we have the sales associate/manager profession to look over. This career brings along a higher average salary when compared to a retail sales lead annual salary. In fact, sales associate/managers salary difference is $631 higher than the salary of retail sales leads per year.

    A similarity between the two careers of retail sales leads and sales associate/managers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "sales floor," "retail sales," and "product knowledge. "

    But both careers also use different skills, according to real retail sales lead resumes. While retail sales lead responsibilities can utilize skills like "math," "cash handling," "customer satisfaction," and "basic math," some sales associate/managers use skills like "strong customer service," "payroll," "store sales," and "sales reports."

    Sales associate/managers may earn a higher salary than retail sales leads, but sales associate/managers earn the most pay in the manufacturing industry with an average salary of $41,297. On the other side of things, retail sales leads receive higher paychecks in the professional industry where they earn an average of $41,099.

    In general, sales associate/managers study at similar levels of education than retail sales leads. They're 0.8% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.

    How a Lead Retail Consultant Compares

    A lead retail consultant spearheads consultation projects that aim to help clients optimize their daily retail operations. Their responsibilities entail conducting extensive market research and analyses, studying the target market and competitors, establishing objectives and guidelines, identifying the strengths and weaknesses of current procedures, and providing solutions against potential issues and concerns. Additionally, as a lead retail consultant, they have the duty to lead junior consultants in the joint effort to help clients achieve their short and long-term goals.

    The third profession we take a look at is lead retail consultant. On an average scale, these workers bring in lower salaries than retail sales leads. In fact, they make a $1,462 lower salary per year.

    While looking through the resumes of several retail sales leads and lead retail consultants we discovered that both professions have similar skills. These similarities include skills such as "sales floor," "cash handling," and "product knowledge," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from retail sales lead resumes include skills like "math," "retail sales," "strong work ethic," and "work ethic," whereas a lead retail consultant might be skilled in "dependability," "store sales," "operational policies," and "store opening. "

    Interestingly enough, lead retail consultants earn the most pay in the telecommunication industry, where they command an average salary of $44,241. As mentioned previously, retail sales leads highest annual salary comes from the professional industry with an average salary of $41,099.

    When it comes to education, lead retail consultants tend to earn similar education levels than retail sales leads. In fact, they're 0.6% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

    Description Of a Sales Supervisor

    A sales supervisor is a professional who is responsible for the daily activities of sales representatives in promoting and selling a product by phone or email. He/She needs to track the weekly and monthly performances of his/her sales representatives. The minimum requirement of being a sales supervisor is a high school diploma. However, he/she is required to have two years of working experience. One of the skills required of a sales supervisor is to have the ability to multitask and time management.

    Now, we'll look at sales supervisors, who generally average a higher pay when compared to retail sales leads annual salary. In fact, the difference is about $79 per year.

    While their salaries may vary, retail sales leads and sales supervisors both use similar skills to perform their jobs. Resumes from both professions include skills like "math," "sales floor," and "cash handling. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a retail sales lead might have more use for skills like "retail sales," "strong work ethic," "work ethic," and "retail environment." Meanwhile, some sales supervisors might include skills like "sales training," "drive sales," "sales plan," and "store sales" on their resume.

    In general, sales supervisors make a higher salary in the manufacturing industry with an average of $42,826. The highest retail sales lead annual salary stems from the professional industry.

    Sales supervisors reach similar levels of education when compared to retail sales leads. The difference is that they're 0.7% more likely to earn a Master's Degree more, and 0.0% more likely to graduate with a Doctoral Degree.