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Retail Sales Representative resume examples for 2025

Updated January 8, 2025
8 min read

Retail sales representative resume research summary. We analyzed 2,889 retail sales representative resumes to determine which ones land the most jobs. Below you'll find example retail sales representative resumes that can help you get an interview (and a job offer) from companies like Verizon Wireless of the East LP and T-Mobile US. Here are the key facts about retail sales representative resumes to help you get the job:

  • The average retail sales representative resume is 337 words long
  • The average retail sales representative resume is 0.7 pages long based on 450 words per page.
  • Retail sales is the most common skill found on resume samples for retail sales representatives. It appears on 30.2% of retail sales representative resumes.

After learning about how to write a professional resume for a retail sales representative, make sure your resume checks all the boxes with our AI resume builder.

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Retail Sales Representative resume example

Choose from 10+ customizable retail sales representative resume templates

Choose from a variety of easy-to-use retail sales representative resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your retail sales representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume
Retail Sales Representative Resume

Retail Sales Representative resume format and sections

  1. 1

    1. Add contact information to your retail sales representative resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Retail Sales Representative Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your retail sales representative resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Retail Sales Representative Education

    Majors
    Show More

    Retail Sales Representative Resume Relevant Education Example #1

    High School Diploma 2017 - 2019

    Retail Sales Representative Resume Relevant Education Example #2

    Bachelor's Degree In Marketing 2009 - 2012

    Georgia State University Atlanta, GA

  3. 3

    3. Next, create a retail sales representative skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an retail sales representative resume

    • Retail Sales Skills.
       

      Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

    • POS Skills.
       

      POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

    • Customer Relationships Skills.
       

      Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Product Knowledge Skills.
       

      Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

    • Retail Environment Skills.
       

      A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

    • Cell Phones Skills.
       

      It has many names like mobile phone, cell phone, handphone, cellular phone, or handphone, sometimes shortened to simply mobile, is a portable telephone that can receive and make calls over an (RF) radio frequency network even when the user is not stationary. To simplify, a cell phone is a device with access to a cellular radio system enabling it to be operated over a wide area, while the user remains within a telephone service area.

    Top Skills for a Retail Sales Representative

    • Retail Sales, 30.2%
    • Retail Store, 16.8%
    • POS, 12.3%
    • Store Management, 6.7%
    • Other Skills, 34.0%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your retail sales representative experience

    The most important part of any resume for a retail sales representative is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of retail sales representatives" and "Managed a team of 6 retail sales representatives over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Wireless Specialist
    T-Mobile
    • Delivered superior customer service during one-on-one client interactions and consistently cultivated positive post- consumer relationships.
    • Performed various communication resolution projects from company as requested.
    • Verified large deposits daily for accuracy and provided reconciliation at end of day for the entire store.
    • Prepared sales and service contracts for new and existing customers.
    • Assisted with opening and closing store, cash registers and counting deposits.
    Work History Example # 2
    Sales Floor Associate
    American Eagle Outfitters
    • Maintained a positive working relationship with fellow teammates and management.
    • Handled all telephone communication and directed customers to the department requested.
    • Handled all sales inquiries regarding all fine jewelry items including gold, diamonds, pearls and other precious and semi-precious gems.
    • Implemented a jewelry security checklist for high ticket jewelry items.
    • Performed contract and prepaid cellphone activations with 10 different carriers including AT&T, Verizon and T-Mobile.
    Work History Example # 3
    Server And Certified Trainer
    Bob Evans Farms
    • Learned professionalism while being in a management position.
    Work History Example # 4
    Front Desk Attendant
    Ramada State College
    • Identified and successfully handled a $30K discrepancy in receipts vs deposits.
    • Onboarded other front desk employees in audit shift procedures.
    • Spearheaded streamlining audit procedure resulting in increased efficiency.
    • Led the front desk team through a transition to a new PMS and during a multimillion dollar renovation.
    • Transmitted and received messages, using telephones and telephone switchboard.
  5. 5

    5. Highlight retail sales representative certifications on your resume

    Specific retail sales representative certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your retail sales representative resume:

    1. Certified Sales Professional (CSP)
    2. Certified Management Accountant (CMA)
    3. Sales Management
    4. Certified Pharmacy Technician (CPhT)
    5. National Professional Certification in Retail Management
    6. Certified Therapeutic Recreation Specialist (CTRS)
    7. International Accredited Business Accountant (IABA)
    8. Certified Planning Engineer (CPE)
  6. 6

    6. Finally, add an retail sales representative resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your retail sales representative resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common retail sales representative resume skills

  • Retail Sales
  • Retail Store
  • POS
  • Store Management
  • Customer Relationships
  • Broadband
  • Resourcefulness
  • Customer Service
  • Product Knowledge
  • Sales Objectives
  • Retail Environment
  • Excellent Interpersonal
  • Telecommunication
  • Sales Process
  • Cell Phones
  • Call Planning
  • Customer Accounts
  • Troubleshoot
  • Sales Techniques
  • Sales Floor
  • Retail Accounts
  • Customer Inquiries
  • Business Accounts
  • Product Demonstrations
  • Customer Issues
  • Customer Complaints
  • Giveaways
  • Sales Presentations
  • Billing Issues
  • Upselling
  • Inventory Control
  • Wireless Products
  • Bill Payments
  • Smartphones
  • Inventory Management
  • Customer Payments
  • Incremental Sales
  • Store Appearance
  • Cash Drawers
  • Equipment Functions
  • Sales Contracts
  • Mobile Phones
  • Contract Renewals
  • Store Displays
  • Competitive Trends
  • Charge Slips

Retail Sales Representative Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.