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Retail sales representative vs sales clerk

The differences between retail sales representatives and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail sales representative has an average salary of $37,907, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a retail sales representative include retail sales, retail store and POS. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Retail sales representative vs sales clerk overview

Retail Sales RepresentativeSales Clerk
Yearly salary$37,907$25,739
Hourly rate$18.22$12.37
Growth rate--
Number of jobs391,763372,651
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 34%
Average age4141
Years of experience--

What does a retail sales representative do?

A retail salesperson's responsibility is to sell products and provide necessary information to the consumers to convince them of availing items. Retail salesperson's duties include coordinating with promotional programs, recommending strategies to increase sales, answering customer's inquiries, and escalating any concerns to the management that might affect the company's sales performance. A retail salesperson must have excellent communication skills to build a good rapport with the customers and assist them with their needs. A retail salesperson also helps with inventories and documenting a customer's suggestion for service improvement.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Retail sales representative vs sales clerk salary

Retail sales representatives and sales clerks have different pay scales, as shown below.

Retail Sales RepresentativeSales Clerk
Average salary$37,907$25,739
Salary rangeBetween $28,000 And $50,000Between $16,000 And $39,000
Highest paying CityPortland, MEWashington, DC
Highest paying stateMaineNew York
Best paying companyPellaHawaii Pacific Health
Best paying industryManufacturingEnergy

Differences between retail sales representative and sales clerk education

There are a few differences between a retail sales representative and a sales clerk in terms of educational background:

Retail Sales RepresentativeSales Clerk
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Retail sales representative vs sales clerk demographics

Here are the differences between retail sales representatives' and sales clerks' demographics:

Retail Sales RepresentativeSales Clerk
Average age4141
Gender ratioMale, 54.6% Female, 45.4%Male, 35.3% Female, 64.7%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 20.9% Asian, 6.9% White, 56.4% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between retail sales representative and sales clerk duties and responsibilities

Retail sales representative example responsibilities.

  • Track leads, manage business opportunity, and initiate sales promotions using Siebel CRM.
  • Achieve quarterly and yearly bonus goals by controlling business expenses and effectively managing payroll costs.
  • Train new RSC members on sales techniques.
  • Complete daily office visit entries through CRM.
  • Conduct WebEx & PowerPoint presentations over the phone.
  • Used passion for technology and resourcefulness to generate sales.
  • Show more

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Retail sales representative vs sales clerk skills

Common retail sales representative skills
  • Retail Sales, 30%
  • Retail Store, 17%
  • POS, 12%
  • Store Management, 7%
  • Customer Relationships, 4%
  • Broadband, 3%
Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%