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Retail sales specialist hiring summary. Here are some key points about hiring retail sales specialists in the United States:
Here's a step-by-step retail sales specialist hiring guide:
A retail sales specialist is responsible for selling goods and services and providing the best customer service for the consumers. Retail sales specialists assist the customers on the floor, directing them to the area of their needs, and recommending them products according to their budget limitations. They also ensure the adequacy of stock levels, remove outdated products, and refill items as necessary. A retail sales specialist also supports in resolving complaints, such as replacing items and processing refunds as necessary.
First, determine the employments status of the retail sales specialist you need to hire. Certain retail sales specialist roles might require a full-time employee, whereas others can be done by part-time workers or contractors.
A retail sales specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, retail sales specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list presents retail sales specialist salaries for various positions.
| Type of Retail Sales Specialist | Description | Hourly rate |
|---|---|---|
| Retail Sales Specialist | Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments. | $18-25 |
| Sales Clerk | A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business... Show more | $7-18 |
| Seasonal Sales Representative | Usually working on a contractual basis, a seasonal sales representative serves as the clients' point of contact in businesses. They typically offer products and services through calls and correspondence, arrange appointments, discuss promotions, explain product specifications and pricing, negotiate contracts, arrange payment plans, and build positive relationships with clients... Show more | $12-21 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | District of Columbia | $58,039 | $28 |
| 2 | Washington | $53,067 | $26 |
| 3 | New York | $51,235 | $25 |
| 4 | Massachusetts | $51,103 | $25 |
| 5 | Montana | $50,556 | $24 |
| 6 | Nevada | $49,437 | $24 |
| 7 | Maine | $49,394 | $24 |
| 8 | Minnesota | $49,095 | $24 |
| 9 | Wyoming | $48,755 | $23 |
| 10 | Nebraska | $48,626 | $23 |
| 11 | Missouri | $48,409 | $23 |
| 12 | New Hampshire | $48,255 | $23 |
| 13 | Kansas | $48,243 | $23 |
| 14 | California | $47,967 | $23 |
| 15 | Illinois | $47,385 | $23 |
| 16 | Wisconsin | $47,311 | $23 |
| 17 | Tennessee | $46,944 | $23 |
| 18 | Colorado | $46,647 | $22 |
| 19 | North Carolina | $46,429 | $22 |
| 20 | South Carolina | $46,364 | $22 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Anastasia Beverly Hills | $59,106 | $28.42 | |
| 2 | Fresh Express | $56,918 | $27.36 | 1 |
| 3 | Coty | $53,238 | $25.60 | 8 |
| 4 | Great Southern Homes | $49,888 | $23.98 | |
| 5 | Chobani | $48,370 | $23.25 | 10 |
| 6 | Spectrum | $46,504 | $22.36 | 1 |
| 7 | New York Life Insurance | $46,421 | $22.32 | 10 |
| 8 | Central States Mfg | $45,974 | $22.10 | 1 |
| 9 | Grand Furniture | $45,946 | $22.09 | 1 |
| 10 | Mammoth Mountain | $45,857 | $22.05 | 4 |
| 11 | ICONMA | $45,515 | $21.88 | 2 |
| 12 | Apollo Professional Solutions | $45,231 | $21.75 | |
| 13 | Aki Technologies | $45,021 | $21.64 | 2 |
| 14 | The Gents Place | $44,909 | $21.59 | 19 |
| 15 | Sherwin-Williams | $44,892 | $21.58 | 752 |
| 16 | TechStyle Fashion Group | $44,872 | $21.57 | |
| 17 | Vita | $44,872 | $21.57 | 4 |
| 18 | CleanChoice Energy | $44,872 | $21.57 | |
| 19 | Tonal Systems | $44,872 | $21.57 | |
| 20 | Custom Truck One Source | $44,872 | $21.57 |
A good retail sales specialist job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a retail sales specialist job description:
There are a few common ways to find retail sales specialists for your business:
During your first interview to recruit retail sales specialists, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect retail sales specialist candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
After that, you can create an onboarding schedule for a new retail sales specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Recruiting retail sales specialists involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
The median annual salary for retail sales specialists is $45,756 in the US. However, the cost of retail sales specialist hiring can vary a lot depending on location. Additionally, hiring a retail sales specialist for contract work or on a per-project basis typically costs between $18 and $25 an hour.