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Top 50 Retail Sales Specialist Skills

Below we've compiled a list of the most important skills for a Retail Sales Specialist. We ranked the top skills based on the percentage of Retail Sales Specialist resumes they appeared on. For example, 25.1% of Retail Sales Specialist resumes contained Customer Service as a skill. Let's find out what skills a Retail Sales Specialist actually needs in order to be successful in the workplace.

These are the most important skills for a Retail Sales Specialist:

1. Customer Service

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high Demand
Here's how Customer Service is used in Retail Sales Specialist jobs:
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Ensured customers solve problems offered solutions and customer service.
  • Provide customer service, including but not limited service quotes with multiple vendors and field tech support and diagnostics.
  • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
  • Led an independent team of individuals to our mutual goals in customer service, cleanliness and prompt closing.
  • Perform customer service duties to include customer refunds, returns, coupon processing, and answer customer questions.
  • Provided superior customer service to men, women, teens, and children while selling athletic shoes.
  • Provided timely, efficient customer service selling and financing power equipment, landscaping and gardening supplies.
  • Answered customer inquiries and resolved customer service issues regarding billing, equipment, and service plans.
  • Develop relationships with customers in order to provide best in class customer service.
  • Assisted with cashiering to provide fast, friendly and quality customer service.
  • Recognized for excellent customer service and team work on several occasions.
  • Charged with all matters regarding customer service and satisfaction.
  • Provide customer service and training of new team members.
  • Modeled top-of-the-line customer service for all clients.
  • Maintained accurate register balance, opening and closing Executed customer service initiatives
  • provide excellent customer service, consult customer's needs -recommend, select and obtain merchandise, visual presentation and stock of merchandise
  • Support the store manager and assistant manager in the areas of sales, customer service, store appearance and operations.
  • Performed cash handling, customer service, and balanced drawers * Coordinate work flow.
  • Obtained excellent customer service/relations skills and upselling techniques * Maintained all inventory records, purchasing, and budgets

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308 Customer Service Jobs

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2. Retail Store

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Here's how Retail Store is used in Retail Sales Specialist jobs:
  • Coordinated with retail store management teams to insure proper execution of seasonal schematics.
  • Attended trade shows; set up displays at retail stores and trained dealers on point of purchase marketing material.
  • Maintained prepaid rent accounts for over 250 retail stores; including monthly reconciliation and maintenance of the prepayment register.
  • Serve leadership role in retail stores by helping to develop, train, and mentor store team members.
  • Build and maintain long-term trusting relationships with retail store associates, retail management, and client management.
  • Account Management for retail stores to increase sales and help in managing new instant lottery business.
  • Exceed sales and service objectives by providing world-class service to customers in retail store front.
  • Build relationship with large retail store managers and counter associates to help further sales growth.
  • Monitor shelf availability of products and quality control of products and retail store procedures.
  • Create marketing campaigns within the retail store designed to educate new and existing customers.
  • Drive sales activity to support and grow retail store beyond million dollar level.
  • Retail store representative assisting prospective and current customers with their digital needs i.e.
  • Created and maintained retail storefront including displays, inventory, and purchasing.
  • Supported the Apple online store as well as retail store locations.
  • Maintain consistency and highly visible presence in designated retail store.
  • Supervised and managed three North East retail stores.
  • Assembled and stocked product displays in retail stores.
  • Provided Staff Supervision which included: Ensure the daily tasks are completed for operating the retail store.
  • Provided Operations coverage for two Retail Stores Inventory Operations in Tustin and Orange.
  • Provided onsite training to multiple retail stores.

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1 Retail Store Jobs

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3. Departmental Policies

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Here's how Departmental Policies is used in Retail Sales Specialist jobs:
  • Exceed sale quotas set by management by following the established departmental policies and procedures
  • Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures.

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4. Sales Goals

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Here's how Sales Goals is used in Retail Sales Specialist jobs:
  • Interacted with customers while maintaining quality customer satisfaction and surpassing sales goals.
  • Target customer interest with a variety of products and service offerings, accept sales goals and compete in incentive contests.
  • Exceeded sales goals by building an expertise on products Top salesperson within first six months, and services.
  • Serve as brand ambassador and develop outstanding relationships to assist dealers and achieve sales goals.
  • Worked as a team with other employees to meet sales goals throughout the month.
  • Set and achieve personal sales goals while supporting the goals of the team.
  • Commissioned based sales team member focused on quota obtainment to reach sales goals.
  • Assisted team in meeting hourly, daily and weekly store sales goals.
  • Manage overall performance of store and supported sales goals and company targets.
  • Contributed to team success by exceeding team sales goals by 196%.
  • Utilized advanced selling techniques to meet all sales goals and metrics.
  • Planned future sales goals, and maintaining store hygiene and appearance.
  • Exceeded personal sales goals for three quarters in a row.
  • Manage & motivate team ensuring sales goals are exceeded.
  • Schedule employees, oversee payroll and sales goals.
  • Adhered to daily and monthly sales goals.
  • Fulfilled and exceeded daily sales goals.
  • Exceed personal sales goals monthly.
  • Coordinated all in-store events Maintained the sales goals of 10 fragrances.
  • Implemented in-store prmotions to help employees reach sales goals and maintain brand enthusiasm Responsibilities included opening and closing of sales office.

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2 Sales Goals Jobs

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5. Sales Floor

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Here's how Sales Floor is used in Retail Sales Specialist jobs:
  • Helped keep the store organized and ensured the merchandise on the sales floor was in stock and correctly placed.
  • Assisted management with ensuring the store was following the corporate layout for both our sales floor and stock room.
  • Help train new employees on the sales floor, how to sell services and use the computer systems.
  • Merchandised products to make it look appealing to the customers and create an inviting sales floor.
  • Provided customer service to REI members and guests, maintaining sales floor and driving membership sales.
  • Ensured a constant flow of goods to the sales floor.
  • Maintain constant presence on sales floor to address client needs.
  • Picked merchandise from bins to be distributed on sales floor.
  • Arranged new stock to display on the sales floor.
  • Maintained literature, product displays and sales floor inventory.
  • Assist with Corporate requests to redesign sales floor.
  • Prepared all inventory for display on sales floor.
  • Reorganized the sales floor to meet company demands.
  • Assist retail customers with sales floor merchandise.
  • Clean up and straighten store sales floor.
  • Unloaded products from receiving to sales floor.
  • Maintain fitting rooms and sales floor.
  • Stocked sales floors and merchandising units.
  • Organized and restock sales floor.
  • Act as the brand expert or for all brands on the sales floor

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3 Sales Floor Jobs

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6. Inventory Control

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Here's how Inventory Control is used in Retail Sales Specialist jobs:
  • Managed and maintained inventory control.
  • Helped train and assist other sales associates * Proposed and implemented systems that facilitated inventory control of stock room.
  • Maintained and updated customer data entry and inventory control logs in the Legacy System.
  • Inventory control, loading and unloading trucks, fluid checks and computer work.
  • Inventory control, budgeting and improving sales were my primary functions.
  • Maintain all supply ordering and inventory control, daily vendor association.
  • Help maintain inventory control, shipping and receiving of freight.
  • Inventory Management and Inventory Control to reduce profit loss.
  • Assisted in maintaining inventory control of the warehouse.
  • Managed inventory control to fit customer needs.
  • Maintained sales records for inventory control.
  • Perform daily operations of walk-in customer service center including: inventory control, paymentprocessing, deposit verification, sales and service.
  • Managed accurate inventory control and tracking of all converters and other cable equipment during monthly equipment auditing.
  • Coordinated inventory control standards and managed staff in regards to handling inventory needs.
  • maintain inventory control and keep a clean and organized store appearance.
  • Position required knowledge of (AS-400/Mapics) inventory control system.
  • Inventory Control Sales of pool and spa related merchandise
  • Inventory setup and display of lacrosse apparel and equipment Inventory control Negotiated promotional deals with the consumers Responsible for sales transactions
  • Inventory control Inventory management Assist in maintaining company shortage Ordering stock

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7. Product Knowledge

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Here's how Product Knowledge is used in Retail Sales Specialist jobs:
  • Shared product knowledge with customers while making personal recommendations.
  • Maintain any formal certifications on product knowledge as assigned.
  • Present product knowledge/techniques training and sales education.
  • Earned a reputation for developing a consultative selling relationship with customers, earning new business based on trust and product knowledge.
  • Handled incoming calls from customers pertaining to product knowledge, sales, tech support, and billing.
  • Work to service the needs of customers with industry and product knowledge and manage 9,000 sq.
  • Provided excellent customer service by utilizing the product knowledge to meet the needs of the customer.
  • Completed the one-week training in customer service and product knowledge, and to expand on both.
  • Demonstrate outstanding merchandising, sales skills, product knowledge information, promotions, and advertisements.
  • Gained product knowledge required for selling all spa equipment, clothing, supplements, etc.
  • Provide an excellent customer sales experience by offering expert product knowledge and customer service.
  • Develop and execute training programs to increase product knowledge and selling skills among staff.
  • Provide exceptional training to ensure sales associates maintain a high level of product knowledge.
  • Train retail associates on selling skills, product knowledge, and technical troubleshooting.
  • Maintain product knowledge awareness by attending seminars and training classes.
  • Maintain solid product knowledge, assist in merchandising display maintenance.
  • Trained newly hired consultants in sales processes and product knowledge.
  • Develop and maintain sales materials and current product knowledge.
  • Maintain a high level of product knowledge.
  • Shared product knowledge with customers while making personal recommendations to ensure best possible customer experience.

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1 Product Knowledge Jobs

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8. Internet

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Here's how Internet is used in Retail Sales Specialist jobs:
  • Transmitted data collected daily via the internet based on the requirements of the collection device and occasionally downloaded and printed forms.
  • Provide a great customer service while providing option for cable, Internet, home phone, and home security option.
  • Work full-time assisting new and existing customers with cable, internet, and phone service at a retail location.
  • Assisted guests with purchases of services, such as, cable, Internet, home phone and home security.
  • Assist with setting up new cable/internet services for new or existing government buildings.
  • Assist customers with cable, Internet, and home phone sales and solutions.
  • Worked on the Verizon Communications FiOS Fiber Optic Internet Service sales.
  • Filed paperwork and conducted research on the internet for clients.
  • Assist customers with video, internet and phone issues.
  • Inventory maintenance daily, Internet Sales and phone sales.
  • Handle and process internet orders for store pickup.
  • Maintain products via the Internet.
  • Cross selling of products and services such as cable, internet, phone and other telecommunications product services over the phone.
  • Assisted customers in the sales of Internet, Video, Telephone and Security Services Top seller for all 4 years employed.
  • Developed Internet Sales Department as member of Internet Director's team handling incoming leads, setting appointments, and closing sales.
  • Repaired computers; virus and malware protection, hardware and software, Internet, networks, wireless.
  • Utilized computer systems such as Kana, Sword Ciboodle, and Internet Explorer to process customer orders.

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9. Automotive Parts

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Here's how Automotive Parts is used in Retail Sales Specialist jobs:
  • Perform electrical and diagnostic testing of automotive parts and vehicle computer diagnostics.
  • Implement selling of automotive parts providing excellent customer satisfaction.
  • Helped customers with any of their questions regarding their vehicle and provided them with the proper automotive parts.
  • Assist customers with replacement automotive parts through use of internal parts software.
  • Lead automotive parts sales, retail sales training, inventory control manager.
  • Install automotive parts for customers while advising maintenance techniques.
  • Supervised sales of automotive parts exceeding monthly goals.
  • Ensured customers received the correct automotive parts.

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10. Customer Relations

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Here's how Customer Relations is used in Retail Sales Specialist jobs:
  • Negotiated with store management to achieve win-win results and develop strong customer relationships.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Establish and maintain current customer and potential customer relationships.
  • Developed long term customer relationships.
  • Developed strong, long-term customer relationships through effective evaluation of their needs, and provision of ongoing support and service.
  • Trained new employees on internal customer relationship management systems, proper sales technique, and management of customer interaction.
  • Established, maintained, and improved customer relationships within the community as well as throughout the northwest.
  • Act as a member of the Sales Specialist team to develop customer relationships with the Bose culture.
  • Developed and maintained strong customer relationships with all key decision makers in Retail Outlet.
  • Exceed monthly sales goals by up-selling existing customers & creating new customer relationships.
  • Completed a five week course in Sales and Customer Relations.
  • Managed customer relations and assisted with spa therapies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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11. POS

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Here's how POS is used in Retail Sales Specialist jobs:
  • Analyzed revenue generation programs offered outside traditional postal locations to ensure full revenue potential.
  • Earned progressive promotional positions culminating as top tier store manager position.
  • Scheduled installation appointments and verified serviceability and deposit requirements.
  • Accomplished clear and positive communication with coworkers and management.
  • Obtained necessary credit information or deposits when appropriate.
  • Communicated with buyers and vendors on the positive and negative aspects of styles, colors, and fabrics.
  • Educate staff and customers through customer demos, value added propositions, and assist with sales.
  • Determine charges for services requested, collect deposits and payments, or arrange for billing.
  • Increased sales and market share each of the last 6 years in this position.
  • Maintained and balanced a cash drawer daily; assisted with daily office deposit.
  • Represent Time Warner Cable in a professional and positive manner in all situations.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Handled Register balancing and deposits for daily opening and closing of store.
  • Trained sales staff on POS system process.
  • Provide open communication and peer mentorship for seamless hand-offs leading to an enhancement in positive customer feedback and efficiency.
  • Negotiated and sold premium retail display positions and off- shelf promotions to Magazine Publishers and National Distributors.
  • Analysed weekly production reports; highlighted and anticipated possible issues.
  • Promoted to RTG Dedicated postion.
  • Negotiated wholesale terms and retail display positions / planograms for all new and existing vendors.
  • Provided customer service Restocked inventory Cashed out register Cleaned store in the morning and evening Made nightly deposits Trained new employees

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150 POS Jobs

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12. New Accounts

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Here's how New Accounts is used in Retail Sales Specialist jobs:
  • Maintain specific accounts in Territory Help set up new accounts/Reset accounts Assist stores with ordering, merchandising and getting special deliveries
  • Prospected new accounts and grew sales volume within existing accounts, increasing sales 150% over previous year.
  • Greet and inform customers of current and upcoming promotions to open new accounts and schedule installs.
  • Open new accounts as well as accept account payments.
  • Received store recognition for opening new accounts.
  • Managed research and acquisition of new accounts.
  • Call on prospective new accounts.
  • Service and Retail Sales / Tech/Inventory Specialist Developed new accounts and maintained current accounts.

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13. Inventory Management

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high Demand
Here's how Inventory Management is used in Retail Sales Specialist jobs:
  • Assisted in inventory management and organization by pricing and placing products.
  • Performed reliable inventory management procedures in an expanding truck dealership.
  • Inventory management Vendor relations Loss/ waste tracking Stocking Restock ordering
  • Implemented district wide inventory management processes and improvements.
  • Assisted with product purchasing and inventory management.
  • Retail sales and inventory management.
  • Assisted department manager with monthly reporting, inter-store transfers, issue resolution, inventory management, product displays and bridal registry.
  • Performed store related duties requested by management such as stock work, visual display, cleaning and inventory management.
  • Direct and supervise employees engaged in sales, communication, inventory management, and customer care.
  • Managed all facets of business: budget, order and inventory management, follow-up.
  • Automobile parts sales, inventory management, cashier, customer service.
  • Brand Representative Orlando, Fl Operational, territorial, employee & inventory management.
  • Delegate tasks to employees Manages vendor accounts Handles accounts receivable and inventory management Troubleshoot some IT issues and repairs
  • Head Inventory Management Associate Unload Trucks and put Merchandise away at night Set Planograms throughout the store Inventory Preparation Associate

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14. Customer Base

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Here's how Customer Base is used in Retail Sales Specialist jobs:
  • Manage all administrative aspects of the business as well as the development of customer base and specialized manufacturing vendors.
  • Identified new sales opportunities within local markets for bundled products and services to expand the existing customer base.
  • Managed hundreds of personal customer accounts and constantly researched effective, new ways to grow customer base.
  • Maintain existing customer base as well as nurture new customer and business client relations.
  • Provided high quality customer service to sustain customer base and acquire new business.
  • Provide employee leadership and training on new technology demonstrations to our customer base.
  • Developed and maintained a loyal customer base by delivering and resolving customer issues.
  • Maintain and grow existing customer base and manage churn.
  • Work with a highly diverse team and customer base
  • Maintained an excellent customer base and rapport.
  • Developed a strong loyal customer base.

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15. Cycle Counts

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Here's how Cycle Counts is used in Retail Sales Specialist jobs:
  • Maintain accurate inventory by completing written cycle counts and scanning in new merchandise to replenish store stock.
  • Participated in year-end inventory and cycle counts.
  • Completed quarterly inventory for all cycle counts.
  • Processed returns, incoming shipments, performed cycle counts and maintain organized well stocked shelves and a clean store.
  • Managed all Inventory for the store location Performed monthly cycle counts.

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16. Bank Deposits

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Here's how Bank Deposits is used in Retail Sales Specialist jobs:
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained showroom appearance, generated new business and made nightly bank deposits.
  • Assist in daily count outs and nightly bank deposits.
  • Make daily bank deposits and monitor safe activities.
  • Counted and prepared nightly bank deposits.
  • Reconcile money and make bank deposits Payroll/HR Maintain employee records Process employee time cards and issue checks 1

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17. Technical Support

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Here's how Technical Support is used in Retail Sales Specialist jobs:
  • Provided outstanding customer service and technical support on Sony electronic products.
  • Provide exceptional customer service and technical support to customers.
  • Provided customers with maintenance and technical support.
  • Answered the phone for customer wanting to place an order, technical support, sales, and business accounts.
  • Provided technical support on and off-site for all wireless devices: cellular, wireless tablets, computers.
  • Trouble shoot computer problems and determine what, if any, further technical support is required.
  • Reduced system downtime by providing on-site technical support while acting as Liaison to IT EUS.
  • Provided strong technical support on both computers and IPAQ for other representatives throughout the country.
  • Review billing statements with customers, and provide technical support for customers with service issues.
  • Assisted customers with technical support with online banking and external transfers.
  • Provided technical support and guidance to team members.
  • Extend technical support and advice.

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18. Verizon

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Here's how Verizon is used in Retail Sales Specialist jobs:
  • Recognized several times for 100% Net Promoter Score (NPS) by regional president of Verizon Wireless.
  • Provided accessory sales in the technical service department of a Verizon Wireless carrier's retail location.
  • Consult with customers to determine their wireless service needs and recommend the appropriate Verizon products.
  • Provided support for customer before and after the initial sales process with Verizon Wireless.
  • Explain Verizon Wireless promotions and services in a way the customer can understand.
  • Sell, install and setup services for Verizon Wireless, PC and TV.
  • Key contributor on the Verizon special projects team.
  • Worked in a Verizon Wireless store.
  • Managed individuals to maintain high standard of Customer Service and Sales Asset protection of Verizon Wireless inventory.
  • Expanded business clientele through in-store Verizon Wireless, 2015 customer engagement, referrals and outbound calls.

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19. Service Information

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20. Billing Procedures

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21. Special Orders

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Here's how Special Orders is used in Retail Sales Specialist jobs:
  • Supported managerial team in operational duties, including payroll, supply orders, special orders, and sales goal calculation.
  • Searched electronics parts catalogs for correct parts and placed special orders for out of stock items.
  • Engage with customers and take special orders to encourage making a sale and customers for life.
  • Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Created special orders for new parts using different vendors for the customer needs.
  • Create additional sales opportunities based on back-room stock; Client Special orders.
  • Placed special orders or call other stores to find desired items.
  • Follow up on Milwork Special Orders for the department.

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22. Equipment Usage

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23. Billing Questions

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Here's how Billing Questions is used in Retail Sales Specialist jobs:
  • Assisted customers in-person with equipment issuance or returns, billing questions research requests and service issues.
  • Provide great customer service in assisting customer with billing questions and concerns.
  • Answered and resolved all customer account problems and billing questions.
  • Explained billing questions to customers when they had confusion.
  • cable, internet, home phone Review customer accounts for billing questions, package upgrades i.e.

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24. Market Share

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Here's how Market Share is used in Retail Sales Specialist jobs:
  • Increased market share by building relationships with pharmacists and store managers to secure recommendations and achieve sales of Bayer products.
  • Led joint sales strategies with partners at key client accounts to expand IBM revenue and market share through channel sales.
  • Increase Epson's market share by training Managers and RSA's and implementing new product launches.
  • Conducted Regional product training sessions and assisted selling events enabling retailers to grow Sony market share.
  • Achieved goals such as sales, sell through, market share, and brand awareness.
  • Assisted team member to help drive sales, increase category market share and brand awareness.
  • Conducted in-store demonstrations and product promotions to increase market share and brand awareness.

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25. Specific Needs

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Here's how Specific Needs is used in Retail Sales Specialist jobs:
  • Recommended products to customers, based on customer's specific needs and interests.
  • Assist customers in the selection of products and services based on specific needs.
  • Provide experiences catered to each client to create solutions based on specific needs.
  • Advised contractors on the proper tools and accessories for their specific needs.
  • Talk to clients and order parts for their specific needs.
  • Provide a shopping experience catered to each and every customer while recommending solutions based on customers specific needs.
  • Establish and maintain new and regular clientele by understanding specific needs, building trust and forgingpositive relationships.

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26. Billing System

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Here's how Billing System is used in Retail Sales Specialist jobs:
  • Build new customer accounts in company databases/billing systems.
  • Achieve sales and retention quotas set by the company while maintaining money handling processes using the company s billing system.
  • Process payments, equipment swaps, and enter all data into billing system accurately.
  • Key Accomplishments: Executed the accurate entry of data into the billing system.

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27. TWC

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Here's how TWC is used in Retail Sales Specialist jobs:
  • Retail Sales Specialist is the foundation of a customer's experience at the TWC Retail stores.
  • Retain clients through examining their needs as pertains to TWC products & services.
  • Enhance people's lives through meaningful conversations about TWC products and services.
  • Retained customers seeking to disconnect or downgrade services through examining the needs of the customer as it pertains to twc products/services.

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28. Sales Representatives

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Here's how Sales Representatives is used in Retail Sales Specialist jobs:
  • Established and maintains good working relationships with retailers and outside sales representatives.
  • Worked in developing presentations at store level with sales representatives.
  • Trained sales representatives and management on in-house sales presentation tool.
  • Assist sales representatives in meeting project margin goals, from initial proposal creation, through project completion.
  • Worked closely with a team of 8 sales representatives to grow retail business for Abbott.
  • Accompanied Bayer sales representatives on physician calls to promote in- store programs and managed care opportunities
  • Partnered with sales representatives and managers to coordinate delivery and merchandisingschedule.
  • Ranked in the top 10 nationally out of 44 Retail Sales Representatives Led RSS sales presentation at regional sales meeting.
  • Remained in top three sales representatives in Eastgate's retail location.
  • Trained new sales representatives, taking them "under my wing" until they became familiar with computer system.

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29. Retail Customers

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Here's how Retail Customers is used in Retail Sales Specialist jobs:
  • Maintain daily communication with Dispatch regarding deliveries for retail customers and contractors.
  • Commended by retail customers for outstanding customer service.
  • Maintain consistent sales on averaging $20-$21,000 per month while assisting with both Commercial and Retail Customers.
  • Generate sales orders and quotes for retail customers, contractors, and sales force.
  • Handle the ordering and sale of merchandise to professional and retail customers.
  • Assisted retail customers with problem diagnostics and consulting product options.
  • Introduced, demonstrated and sold Canon products to retail customers.
  • Source and acquire parts for commercial and retail customers.
  • Cashier Dealt with professional customers as well and retail customers.
  • Educate retail customers and contractors about Oberfield's product.

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30. Full Understanding

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Here's how Full Understanding is used in Retail Sales Specialist jobs:
  • Demonstrate full understanding of current marketing campaigns and offerings and have the ability to communicate them clearly to customers.
  • Achieve all sales and retention quotas Demonstrate full understanding of current marketing campaigns and offerings and communicate them clearly to customers.

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31. Product Information

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Here's how Product Information is used in Retail Sales Specialist jobs:
  • Maintained inventory and stocking of products when deliveries arrived, maintaining correcting labeling on shelves and updating product information displays.
  • Coached sales associates on new product information and selling strategies by organizing training presentations.
  • Answered an average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided accurate product information to customers, discovering their needs, and made recommendations to generate sales.
  • Communicate to employees the most recent changes in product information critical to providing clients with accurate material.
  • Attend training classes to keep me up to date with the newest product information.
  • Assist customers with all inquiries, as well as providing detailed product information.
  • Assisted Account managers, Brokers and Customers with ordering product and product information.
  • Supported Account Coordinators in account management Educated customers on product information, sales, & pricing

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32. Apple

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Here's how Apple is used in Retail Sales Specialist jobs:
  • Created the energy and excitement around Apple products, providing the right solutions and getting products into customers' hands.
  • Maintained information on Apple's line of products and collaborated with management to achieve the company's growth objectives.
  • Attained Apple Product Professional via Apple's web based training program.
  • Sell Apple products and accessories in both corporate and retail environments.
  • Hold Apple Product Professional certification for retail sales.
  • Managed large corporate accounts (Apple, Google, etc.)
  • Trained and mentored the new hired employees in the South Bay Market Specialist at Apple Store Oakridge mall

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33. Phone Calls

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Here's how Phone Calls is used in Retail Sales Specialist jobs:
  • Respond to inbound phone calls to assist with customer needs, daily till, and end of day reconciliation.
  • Follow up and maintain the best guest service experience, with phone calls, emails and letters.
  • Front office operations include, answering phone calls, setting up appointments and sales of merchandise.
  • Processed incoming overflow telephone calls from the Road side assistance call center.
  • Answer phone calls by providing information that is needed.
  • Answer customer phone calls to retain customer/client contacts.
  • Take phone calls and give pricing and availability.
  • Answer phone calls, fill in shifts, and repackage clothes.
  • Field phone calls concerning decking and construction from various contractors and the general public.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Counter sales Answering phone calls.

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34. Troubleshoot

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Here's how Troubleshoot is used in Retail Sales Specialist jobs:
  • Provide phone and face-to-face troubleshooting and technical assistance for customers.
  • Consulted clients on business calling plans and equipment options; while resolving billing issues, providing equipment training and troubleshooting.
  • Maintained strong knowledge of all business operating systems, wireless equipment, programming, troubleshooting, promotions and advertising.
  • Helped Troubleshoot, setup, and educated customers on automotive needs.
  • Provided frontline customer support, including technical product hardware and software troubleshooting and diagnosis.
  • Maintain profit margins Troubleshooting parts computers and key machines and keeping them updated
  • Answer questions about services, troubleshoot Take payments, cash up daily Retail Sales

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35. Current Sales

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Here's how Current Sales is used in Retail Sales Specialist jobs:
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Maintain knowledge of current sales and promotions.
  • Make sure current sales were out on the floor.

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36. High Volume

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Here's how High Volume is used in Retail Sales Specialist jobs:
  • Worked with high volume customers to build relationships, enhance their shopping experience and generate higher revenue opportunities for the store.
  • Work in fast paced, high volume, retail front counter location with a professional image and pleasant demeanor.
  • Managed high volume of phone calls while maintaining high quality of services and performance standards.
  • Matched the full spectrum of Apple products to customer s needs at high volume location.
  • Increased sales and product awareness within retail chains by executing in-services at high volume pharmacies.
  • Processed a high volume of customer transactions in a timely and efficient manner.
  • Oversee high volume retail floor.

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3 High Volume Jobs

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37. Customer Complaints

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Here's how Customer Complaints is used in Retail Sales Specialist jobs:
  • Worked to provide exceptional customer service and resolve customer complaints and concerns
  • Resolve all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Learned how to handle different kinds of customers and customer complaints.
  • Maintain customer relations and follow up on customer complaints.
  • Return processing and Customer complaints.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Process payments Maintain stock Handle customer complaints

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38. Retail Accounts

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Here's how Retail Accounts is used in Retail Sales Specialist jobs:
  • Conducted continuing education diabetes seminars for major retail accounts.
  • Manage all retail accounts in the New England, Cleveland, Pittsburgh, and upstate New York markets.
  • Retail Sales Specialist responsible for setting up new retail accounts in virgin territory by extensive traveling and presentations.
  • Handle numerous retail accounts between Houston and Dallas.

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73 Retail Accounts Jobs

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39. Trade Shows

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Here's how Trade Shows is used in Retail Sales Specialist jobs:
  • Coordinated and orchestrated the company's participation in industry-related trade shows.
  • Attend LBM events and trade shows to educate and inform industries of the ROXUL products and benefits we provide.
  • Attended and represented manufacture trade shows to write orders and educate retailers on new and existing products.
  • Participated in marketing campaigns for company via trade shows and sales presentations.
  • Attended trade shows throughout Southeast to support brand promotions and distributor events.
  • Attended trade shows and proficient in booth set up and tear down.
  • Travel to major trade shows and garment districts domestic and abroad
  • Supported DIRECTV's Corporate promotional events and trade shows nationwide.

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40. Special Events

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Here's how Special Events is used in Retail Sales Specialist jobs:
  • Work directly with the community to promote the establishment while organizing special events such as holiday sales and in-store promotions.
  • Organized activities and special events directly related to selling products, providing services, and increasing brand awareness.
  • Developed new business and expanded client base through networking; conducted special events and on the floor presence.
  • Plan and orchestrate special events to promote product lines; initiate client invitations.
  • Drive sales through sharing knowledge of products and also demos at special events.
  • Managed and planned special events with different Nordstrom accounts.
  • Directed a "Special Events Committee" for a group of retail specialty stores and organized all promotional activities.
  • Added responsibilities include: Working special events for dealers and selling Directv and assist in selling Directv.

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41. Store Appearance

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Here's how Store Appearance is used in Retail Sales Specialist jobs:
  • Maintained a professional store appearance and maintained full inventory for highest amount of sales.
  • Maintain store appearance and product presentation to company standards.
  • Handled cash register functions Maintained store appearance

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306 Store Appearance Jobs

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42. Data Entry

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Here's how Data Entry is used in Retail Sales Specialist jobs:
  • Inserted data entry such as price, product name, and discounts into Quick Books program daily.
  • Checked customer credit on-line, verified sales, helped with data entry on microsoft exel, packed and shipped cellular phones.

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43. Depot

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Here's how Depot is used in Retail Sales Specialist jobs:
  • Managed 10-state retail territory of key clients which included, Best Buy, CompUSA, and Office Depot Significant Accomplishments:.
  • Planned and directed multiple sales events in local Home Depot stores, dramatically improving retail sales numbers.
  • Created successful, competitive merchandising and promotional displays that were used nationally, in Home Depot stores.
  • Provided exceptional customer service to 7 Home Depots throughout Southern Oregon and Northern California.
  • Called on 33 Home Depot accounts on a regular basis in 5 counties.
  • Trained and educated all commercial sales associates within Lowes and Home Depot to establish best practices and ensure consistency.
  • Porter Cable Power Tools Managed Chicago territory as the main point of contact for over 50 Home Depot and Lowes stores.
  • Promoted Roxul fire-proof insulation to Lowes and Home Depot store associates and professional contractors to increase sales.

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44. Potential Customers

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Here's how Potential Customers is used in Retail Sales Specialist jobs:
  • Recommended company branded products and offered fashion expertise to potential customers.
  • Presented and developed services for potential customers.
  • Educated potential customers about our products.
  • Trained new employees on company's philosophies and processes for sales and recognizing the needs of potential customers.
  • Presented new items to potential customers.

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45. Wireless Products

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Here's how Wireless Products is used in Retail Sales Specialist jobs:
  • Front line sales: Qualify customers for Verizon Wireless products and services.
  • Remained current on all wireless products, services and competitive trends
  • Helped customers with malfunctioning wireless products.

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46. Wal-Mart

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Here's how Wal-Mart is used in Retail Sales Specialist jobs:
  • Conducted quarterly meetings wit Wal-Mart district managers by recommending programs that led to maximizing profitability and growth.
  • Assisted in sales for Best Buy/ Wal-Mart- interacting with customers closing sales opportunities.
  • Increased Wal-Mart same-store sales 11% by utilizing an in-store rack program.
  • Trained staff in Best Buy/ Wal-Mart locations on customer relations.
  • Appointed to take charge on sales operations of Asus Retail Business Group's two largest clients: Best Buy and Wal-Mart.
  • Worked closely with the District Managers and Pharmacy Supervisors from within CVS, Rite Aid, Walgreens and Wal-Mart.
  • Result: Planned and executed Diabetes Educational Day at Wal-mart.
  • Directed sales of photography and camcorder supplies for Wal-mart Supercenter.
  • Program deemed above and beyond by Wal-mart pharmacist, with over 40 patient conversions to ACCU-CHEK blood glucose systems.

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47. RSS

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Here's how RSS is used in Retail Sales Specialist jobs:
  • Provide appropriate Sales/ Retention coaching to RSS's that will allow them to handle future customer interactions autonomously.
  • Total of 50 RSS Reps through the United States.

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365 RSS Jobs

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48. Entire Store

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Here's how Entire Store is used in Retail Sales Specialist jobs:
  • Verified large deposits daily for accuracy and provided reconciliation at end of day for the entire store.
  • Maintained visually appealing and effective displays for the entire store.
  • Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.

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1 Entire Store Jobs

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49. Credit Card Transactions

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Here's how Credit Card Transactions is used in Retail Sales Specialist jobs:
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Managed the register, handled cash, checks, and credit card transactions.
  • Processed merchandise returns as well as cash, debit and credit card transactions.
  • Operated a cash register to process cash, check and credit card transactions.
  • Handled cash, processed credit card transactions.

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50. Client Relationships

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Here's how Client Relationships is used in Retail Sales Specialist jobs:
  • Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.
  • Managed culinary demos, merchandising, client relationships, and promoting brand at bridal and other special sales events.
  • Excelled at developing highly empathetic client relationships in the Men's Fine Tailoring Department.

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54 Client Relationships Jobs

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Retail Sales Specialist Jobs

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20 Most Common Skills For A Retail Sales Specialist

Customer Service

31.7%

Retail Store

13.3%

Departmental Policies

9.7%

Sales Goals

9.4%

Sales Floor

4.9%

Inventory Control

4.2%

Product Knowledge

4.1%

Internet

2.6%

Automotive Parts

2.4%

Customer Relations

2.3%

POS

2.0%

New Accounts

1.9%

Inventory Management

1.8%

Customer Base

1.5%

Cycle Counts

1.5%

Bank Deposits

1.4%

Technical Support

1.4%

Verizon

1.4%

Service Information

1.2%

Billing Procedures

1.2%
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Typical Skill-Sets Required For A Retail Sales Specialist

Rank Skill
1 Customer Service 25.1%
2 Retail Store 10.5%
3 Departmental Policies 7.7%
4 Sales Goals 7.4%
5 Sales Floor 3.9%
6 Inventory Control 3.3%
7 Product Knowledge 3.2%
8 Internet 2.0%
9 Automotive Parts 1.9%
10 Customer Relations 1.9%
11 POS 1.6%
12 New Accounts 1.5%
13 Inventory Management 1.5%
14 Customer Base 1.2%
15 Cycle Counts 1.2%
16 Bank Deposits 1.1%
17 Technical Support 1.1%
18 Verizon 1.1%
19 Service Information 1.0%
20 Billing Procedures 1.0%
21 Special Orders 0.9%
22 Equipment Usage 0.9%
23 Billing Questions 0.9%
24 Market Share 0.9%
25 Specific Needs 0.9%
26 Billing System 0.9%
27 TWC 0.9%
28 Sales Representatives 0.8%
29 Retail Customers 0.8%
30 Full Understanding 0.8%
31 Product Information 0.8%
32 Apple 0.7%
33 Phone Calls 0.7%
34 Troubleshoot 0.7%
35 Current Sales 0.7%
36 High Volume 0.7%
37 Customer Complaints 0.7%
38 Retail Accounts 0.7%
39 Trade Shows 0.7%
40 Special Events 0.7%
41 Store Appearance 0.6%
42 Data Entry 0.6%
43 Depot 0.6%
44 Potential Customers 0.5%
45 Wireless Products 0.5%
46 Wal-Mart 0.5%
47 RSS 0.5%
48 Entire Store 0.5%
49 Credit Card Transactions 0.4%
50 Client Relationships 0.4%
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109,013 Retail Sales Specialist Jobs

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