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A retail sales specialist is responsible for selling goods and services and providing the best customer service for the consumers. Retail sales specialists assist the customers on the floor, directing them to the area of their needs, and recommending them products according to their budget limitations. They also ensure the adequacy of stock levels, remove outdated products, and refill items as necessary. A retail sales specialist also supports in resolving complaints, such as replacing items and processing refunds as necessary.

Retail Sales Specialist Responsibilities

Here are examples of responsibilities from real retail sales specialist resumes representing typical tasks they are likely to perform in their roles.

  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Store inventories and cataloging of auto parts.
  • Maintain cleanliness and presentation of stock room and retail floor.
  • Assist customers in finding products, while cross-selling other products.
  • Maintain the cleanliness of the store, snack area and bathroom.
  • Mentor team - introducing apple culture to new employees and training for new product launches.
  • Sell in new products, place POS materials, tag and rotate products according to schematics.
  • Train new hires in how to operate POS system as well as conducting the correct sales processes
  • Implement an improve change management process which include setup up of continuous integration.
  • Communicate all policy and procedure violations to management, prepare detailed memos outlining the issues.
  • Deliver consistently strong results in identifying and capitalizing on cross-selling opportunities to advance corporate-define marketing campaigns and effectively increase revenue streams.
  • Identify and contact prospects for desktop virtualization, green computing, product upgrades, and technology refresh.
  • Present PowerPoint presentations and financial analysis to store managers and key decision makers.
  • Collaborate with board members to prepare PowerPoint presentations and other written reports and present concepts to management.

Retail Sales Specialist Skills and Personality Traits

We calculated that 19% of Retail Sales Specialists are proficient in Retail Sales, POS, and Store Management. They’re also known for soft skills such as Math skills, Persistence, and Selling skills.

We break down the percentage of Retail Sales Specialists that have these skills listed on their resume here:

  • Retail Sales, 19%

    Worked closely with the Professional Regional Managers and Professional Sales to promote retail sales and implement retail oriented programs throughout territory.

  • POS, 11%

    Reported accurate end-of-day settlement of transactions, using QuickBooks POS Retail (Point-Of-Sale) software and Microsoft Outlook.

  • Store Management, 9%

    Negotiated with store management to achieve win-win results and develop strong customer relationships.

  • Retail Store, 7%

    Attended trade shows; set up displays at retail stores and trained dealers on point of purchase marketing material.

  • Inventory Management, 6%

    Assisted in inventory management and organization by pricing and placing products.

  • Brand Awareness, 5%

    Created brand awareness by administering training to Sales Associates and Cosmetics Managers.

Some of the skills we found on retail sales specialist resumes included "retail sales," "pos," and "store management." We have detailed the most important retail sales specialist responsibilities below.

  • The most important skills for a retail sales specialist to have in this position are math skills. In this excerpt that we gathered from a retail sales specialist resume, you'll understand why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." According to resumes we found, math skills can be used by a retail sales specialist in order to "analyzed sales statistics in order to increase productivity in the retail stores. "
  • Another commonly found skill for being able to perform retail sales specialist duties is the following: persistence. According to a retail sales specialist resume, "a large number of attempted sales may not be successful, so sales workers should not be discouraged easily." Check out this example of how retail sales specialists use persistence: "cultivated relationships nationally and internationally applying persistence and consultative sales techniques. "
  • Another skill that is quite popular among retail sales specialists is selling skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a retail sales specialist resume: "retail sales workers must be persuasive when interacting with customers" This example from a resume shows how this skill is used: "maintain a professional appearance and exude leadership in every setting, assisted team members on useful sales techniques. "
  • A retail sales specialist responsibilities sometimes require "interpersonal skills." The responsibilities that rely on this skills are shown by this resume excerpt: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This resume example shows how this skill is used by retail sales specialists: "used business and interpersonal skills to increase sales and revenue for the shop. "
  • As part of the retail sales specialist description, you might find that one of the skills that might be helpful to the job is "customer-service skills." A retail sales specialist resume included this snippet: "retail sales workers must be responsive to the wants and needs of customers" This skill could be useful in this scenario: "use consultative sales techniques to determine customers' needs and objectives and recommend appropriate products. "
  • See the full list of retail sales specialist skills.

    Choose From 10+ Customizable Retail Sales Specialist Resume templates

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    What Sales Clerks Do

    A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

    In this section, we compare the average retail sales specialist annual salary with that of a sales clerk. Typically, sales clerks earn a $20,017 lower salary than retail sales specialists earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both retail sales specialists and sales clerks positions are skilled in retail sales, pos, and retail store.

    As far as similarities go, this is where it ends because a retail sales specialist responsibility requires skills such as "store management," "brand awareness," "client relationships," and "increase sales." Whereas a sales clerk is skilled in "sales transactions," "store policies," "store displays," and "professional selling." So if you're looking for what truly separates the two careers, you've found it.

    Sales clerks really shine in the energy industry with an average salary of $28,784. Whereas retail sales specialists tend to make the most money in the manufacturing industry with an average salary of $44,195.

    Sales clerks tend to reach similar levels of education than retail sales specialists. In fact, sales clerks are 2.4% less likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.

    What Are The Duties Of a Seasonal Sales Representative?

    Usually working on a contractual basis, a seasonal sales representative serves as the clients' point of contact in businesses. They typically offer products and services through calls and correspondence, arrange appointments, discuss promotions, explain product specifications and pricing, negotiate contracts, arrange payment plans, and build positive relationships with clients. Moreover, a seasonal sales representative must perform research and analysis to identify business and client opportunities, generate leads, and develop sales strategies while adhering to the company's policies and regulations.

    The next role we're going to look at is the seasonal sales representative profession. Typically, this position earns a lower pay. In fact, they earn a $11,730 lower salary than retail sales specialists per year.

    Not everything about these jobs is different. Take their skills, for example. Retail sales specialists and seasonal sales representatives both include similar skills like "retail sales," "pos," and "sales floor" on their resumes.

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that retail sales specialist responsibilities requires skills like "store management," "retail store," "inventory management," and "brand awareness." But a seasonal sales representative might use skills, such as, "sales transactions," "seasonal sales," "seasonal position," and "loss prevention."

    It's been discovered that seasonal sales representatives earn lower salaries compared to retail sales specialists, but we wanted to find out where seasonal sales representatives earned the most pay. The answer? The education industry. The average salary in the industry is $41,794. Additionally, retail sales specialists earn the highest paychecks in the manufacturing with an average salary of $44,195.

    When it comes to the differences in education between the two professions, seasonal sales representatives tend to reach similar levels of education than retail sales specialists. In fact, they're 1.1% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

    How a Retail Clerk Compares

    A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

    Let's now take a look at the retail clerk profession. On average, these workers make lower salaries than retail sales specialists with a $15,710 difference per year.

    While looking through the resumes of several retail sales specialists and retail clerks we discovered that both professions have similar skills. These similarities include skills such as "retail sales," "pos," and "retail store," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from retail sales specialist resumes include skills like "store management," "brand awareness," "client relationships," and "increase sales," whereas a retail clerk might be skilled in "groceries," "basic math," "math," and "ladders. "

    Interestingly enough, retail clerks earn the most pay in the manufacturing industry, where they command an average salary of $30,316. As mentioned previously, retail sales specialists highest annual salary comes from the manufacturing industry with an average salary of $44,195.

    When it comes to education, retail clerks tend to earn similar education levels than retail sales specialists. In fact, they're 2.2% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

    Description Of a Sales Associate

    Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

    The fourth career we look at typically earns lower pay than retail sales specialists. On average, sales associates earn a difference of $13,589 lower per year.

    While their salaries may vary, retail sales specialists and sales associates both use similar skills to perform their jobs. Resumes from both professions include skills like "retail sales," "pos," and "retail store. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a retail sales specialist might have more use for skills like "store management," "brand awareness," "client relationships," and "increase sales." Meanwhile, some sales associates might include skills like "cash handling," "loss prevention," "basic math," and "math" on their resume.

    Sales associates earn a higher salary in the manufacturing industry with an average of $31,917. Whereas, retail sales specialists earn the highest salary in the manufacturing industry.

    In general, sales associates reach similar levels of education when compared to retail sales specialists resumes. Sales associates are 2.3% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.