Retail sales supervisor job description
Updated March 14, 2024
9 min read
A retail sales supervisor is responsible for the oversight and management of a sales team within a given facility. They also answer customer questions, hire and train new employees, and ensure that sales goals are met.
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Example retail sales supervisor requirements on a job description
Retail sales supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in retail sales supervisor job postings.
Sample retail sales supervisor requirements
- Minimum of a high school diploma or GED
- 2+ years of experience in a retail sales role
- Strong communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Knowledge of sales and marketing principles
Sample required retail sales supervisor soft skills
- Ability to lead and motivate a team
- Excellent customer service skills
- Ability to handle multiple tasks and prioritize effectively
- Strong problem-solving and decision-making skills
- Ability to adapt to new technology and software systems
Retail sales supervisor job description example 1
Living Space retail sales supervisor job description
Current Living Spaces Employees: Please apply via your internal Workday Account.
Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth - from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand - are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.
Position Summary
The primary role of the Supervisor, Retail Sales is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budget sales targets.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Develop, coach, and motivate team's success to expand sales profitability Maintain a primary focus on the support and development of each team member through our sales proficiency process Ensure that the retail store team is accurately staffed Assist with developing schedules, sales training, and salesfloor leadership Role Model the GEM during sales engagements Executes GEL responsibilities when assigned Ensure team completes ongoing development training Executes style guide directives Ensure daily task lists are completed by store teams Help to address escalated guest situations and resolution Ability to comprehend, interpret, and apply data to assess the current departmental focus Assist the Manager on Duty to support successful sales operations financial outcomes Ensure check-out/in processes is executed Partner with the Retail Business Manager to meet and exceed sales goals Ability to develop team for growth opportunities Ability to work weekends and most holidays Able to work in a fast-paced environment
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth - from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand - are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.
Position Summary
The primary role of the Supervisor, Retail Sales is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budget sales targets.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Develop, coach, and motivate team's success to expand sales profitability Maintain a primary focus on the support and development of each team member through our sales proficiency process Ensure that the retail store team is accurately staffed Assist with developing schedules, sales training, and salesfloor leadership Role Model the GEM during sales engagements Executes GEL responsibilities when assigned Ensure team completes ongoing development training Executes style guide directives Ensure daily task lists are completed by store teams Help to address escalated guest situations and resolution Ability to comprehend, interpret, and apply data to assess the current departmental focus Assist the Manager on Duty to support successful sales operations financial outcomes Ensure check-out/in processes is executed Partner with the Retail Business Manager to meet and exceed sales goals Ability to develop team for growth opportunities Ability to work weekends and most holidays Able to work in a fast-paced environment
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
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Retail sales supervisor job description example 2
Staples retail sales supervisor job description
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
As a Tech Sales Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Your passion for "tech" will be show in your extensive knowledge of products as you provide exceptional customer service, sell technology products and services, and lead a team in driving retail tech solutions.
Get great perks.
* Bonus plan, full-time hours, generous paid time off, career development program, and weekly pay
* Compensation based on qualifications and experience. Hiring immediately
* Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
* Full medical benefits package, 401(k) with company match, and many more benefits
Schedule an interview immediately.
* Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. We'll let you know if you're not eligible. In-person interviews are at the store location
Play an active role in helping your store, your people and your customer win.
* Stay current on new technologies, products and services to offer a total solution
* Create a positive, inviting environment as you learn customers tech needs and present solutions
* Promote technology both in-store and through the kiosk to achieve all sales & service goals and present solutions to drive dollars per transaction and profitable sales and margin
* Respond quickly and resourcefully to customer requests and concerns on the sales floor
* Inspire, train and coach associates on exceptional service, consultative selling and total solutions
* Be flexible to perform other duties as assigned (e.g., merchandising, operations)
Qualifications
Essential skills and experience:
* Able to work a flexible schedule (including nights and/or weekends)
* Experience leading a team and/or supervising others
* 1+ year experience selling products or services
* Must be able to engage and speak to customers and understand their needs
* Collaborate and work with other team members
* Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
* Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
* Key holder experience within a retail environment
* Experience using fianancial metrics to track sales progress & increase sales
Click to learn more about the employee benefits, programs and perks offered at Staples.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
As a Tech Sales Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Your passion for "tech" will be show in your extensive knowledge of products as you provide exceptional customer service, sell technology products and services, and lead a team in driving retail tech solutions.
Get great perks.
* Bonus plan, full-time hours, generous paid time off, career development program, and weekly pay
* Compensation based on qualifications and experience. Hiring immediately
* Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
* Full medical benefits package, 401(k) with company match, and many more benefits
Schedule an interview immediately.
* Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. We'll let you know if you're not eligible. In-person interviews are at the store location
Play an active role in helping your store, your people and your customer win.
* Stay current on new technologies, products and services to offer a total solution
* Create a positive, inviting environment as you learn customers tech needs and present solutions
* Promote technology both in-store and through the kiosk to achieve all sales & service goals and present solutions to drive dollars per transaction and profitable sales and margin
* Respond quickly and resourcefully to customer requests and concerns on the sales floor
* Inspire, train and coach associates on exceptional service, consultative selling and total solutions
* Be flexible to perform other duties as assigned (e.g., merchandising, operations)
Qualifications
Essential skills and experience:
* Able to work a flexible schedule (including nights and/or weekends)
* Experience leading a team and/or supervising others
* 1+ year experience selling products or services
* Must be able to engage and speak to customers and understand their needs
* Collaborate and work with other team members
* Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
* Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
* Key holder experience within a retail environment
* Experience using fianancial metrics to track sales progress & increase sales
Click to learn more about the employee benefits, programs and perks offered at Staples.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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Retail sales supervisor job description example 3
Living Spaces Furniture retail sales supervisor job description
Current Living Spaces Employees: Please apply via your internal Workday Account.
At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you'll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space.
We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.
Position Summary
The primary role of the Supervisor, Retail Sales is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budget sales targets.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Develop, coach, and motivate team's success to expand sales profitability
* Maintain a primary focus on the support and development of each team member through our sales proficiency process
* Ensure that the retail store team is accurately staffed
* Assist with developing schedules, sales training, and salesfloor leadership
* Role Model the GEM during sales engagements
* Executes GEL responsibilities when assigned
* Ensure team completes ongoing development training
* Executes style guide directives
* Ensure daily task lists are completed by store teams
* Help to address escalated guest situations and resolution
* Ability to comprehend, interpret, and apply data to assess the current departmental focus
* Assist the Manager on Duty to support successful sales operations financial outcomes
* Ensure check-out/in processes is executed
* Partner with the Retail Business Manager to meet and exceed sales goals
* Ability to develop team for growth opportunities
* Ability to work weekends and most holidays
* Able to work in a fast-paced environment
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you'll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space.
We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.
Position Summary
The primary role of the Supervisor, Retail Sales is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budget sales targets.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Develop, coach, and motivate team's success to expand sales profitability
* Maintain a primary focus on the support and development of each team member through our sales proficiency process
* Ensure that the retail store team is accurately staffed
* Assist with developing schedules, sales training, and salesfloor leadership
* Role Model the GEM during sales engagements
* Executes GEL responsibilities when assigned
* Ensure team completes ongoing development training
* Executes style guide directives
* Ensure daily task lists are completed by store teams
* Help to address escalated guest situations and resolution
* Ability to comprehend, interpret, and apply data to assess the current departmental focus
* Assist the Manager on Duty to support successful sales operations financial outcomes
* Ensure check-out/in processes is executed
* Partner with the Retail Business Manager to meet and exceed sales goals
* Ability to develop team for growth opportunities
* Ability to work weekends and most holidays
* Able to work in a fast-paced environment
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
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Updated March 14, 2024
Updated March 14, 2024