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Retail sales supervisor vs retail sales representative

The differences between retail sales supervisors and retail sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail sales representative has an average salary of $37,907, which is higher than the $33,983 average annual salary of a retail sales supervisor.

The top three skills for a retail sales supervisor include sales floor, store operations and store management. The most important skills for a retail sales representative are retail sales, retail store, and POS.

Retail sales supervisor vs retail sales representative overview

Retail Sales SupervisorRetail Sales Representative
Yearly salary$33,983$37,907
Hourly rate$16.34$18.22
Growth rate--
Number of jobs292,906391,763
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 58%
Average age4341
Years of experience6-

What does a retail sales supervisor do?

Retail sales supervisors are professionals who are responsible for supervising retail staff members to sell products and services to customers in a retail store environment. These supervisors must develop marketing strategies such as creating mailers, launching online advertising campaigns, and promoting in-store sales to help the store achieve profit and keep selling merchandise regularly. They must hire and train new sales associates to ensure that they are performing their job duties well. Retail sales supervisors must also monitor their stock inventory to ensure that popular items are being restocked on shelves.

What does a retail sales representative do?

A retail salesperson's responsibility is to sell products and provide necessary information to the consumers to convince them of availing items. Retail salesperson's duties include coordinating with promotional programs, recommending strategies to increase sales, answering customer's inquiries, and escalating any concerns to the management that might affect the company's sales performance. A retail salesperson must have excellent communication skills to build a good rapport with the customers and assist them with their needs. A retail salesperson also helps with inventories and documenting a customer's suggestion for service improvement.

Retail sales supervisor vs retail sales representative salary

Retail sales supervisors and retail sales representatives have different pay scales, as shown below.

Retail Sales SupervisorRetail Sales Representative
Average salary$33,983$37,907
Salary rangeBetween $28,000 And $40,000Between $28,000 And $50,000
Highest paying CitySeattle, WAPortland, ME
Highest paying stateWashingtonMaine
Best paying companyNestléPella
Best paying industryManufacturingManufacturing

Differences between retail sales supervisor and retail sales representative education

There are a few differences between a retail sales supervisor and a retail sales representative in terms of educational background:

Retail Sales SupervisorRetail Sales Representative
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Retail sales supervisor vs retail sales representative demographics

Here are the differences between retail sales supervisors' and retail sales representatives' demographics:

Retail Sales SupervisorRetail Sales Representative
Average age4341
Gender ratioMale, 51.1% Female, 48.9%Male, 54.6% Female, 45.4%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 20.9% Asian, 6.9% White, 56.4% American Indian and Alaska Native, 0.6%
LGBT Percentage9%7%

Differences between retail sales supervisor and retail sales representative duties and responsibilities

Retail sales supervisor example responsibilities.

  • Manage the day-to-day operation of tourist boutique merchandising and selling jewelry, souvenirs and eclectic artwork.
  • Maintain store's cleanliness and health and safety measures.
  • Manage the day-to-day operation of tourist boutique merchandising and selling jewelry, souvenirs and eclectic artwork.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Retail sales representative example responsibilities.

  • Track leads, manage business opportunity, and initiate sales promotions using Siebel CRM.
  • Achieve quarterly and yearly bonus goals by controlling business expenses and effectively managing payroll costs.
  • Train new RSC members on sales techniques.
  • Complete daily office visit entries through CRM.
  • Conduct WebEx & PowerPoint presentations over the phone.
  • Used passion for technology and resourcefulness to generate sales.
  • Show more

Retail sales supervisor vs retail sales representative skills

Common retail sales supervisor skills
  • Sales Floor, 21%
  • Store Operations, 20%
  • Store Management, 10%
  • Customer Satisfaction, 9%
  • Sales Associates, 9%
  • Sales Targets, 7%
Common retail sales representative skills
  • Retail Sales, 30%
  • Retail Store, 17%
  • POS, 12%
  • Store Management, 7%
  • Customer Relationships, 4%
  • Broadband, 3%