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  • Customer Service Specialist

    Russell Tobin 4.1company rating

    Remote retail service representative job

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $18 hourly 4d ago
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  • Right-of-Way Agent

    Talent ACQ

    Retail service representative job in Columbus, OH

    Right of Way Agent This opportunity is with an established leader in utility engineering and construction that has been supporting communities for decades. The organization is built on a strong culture of safety, teamwork, and high performance. As a Right of Way Agent, you will play an important role in supporting utility projects by helping secure access to property, analyzing land records, and serving as a liaison between internal teams, property owners, and external partners. Position Summary The Right of Way Agent is responsible for learning and performing all functions related to the acquisition and management of utility right of way. Comprehensive training is provided. This role combines fieldwork, research, communication, and problem-solving to help ensure utility projects move forward smoothly. Key Responsibilities Research and identify land and property ownership using public records and county databases. Review, analyze, and interpret title documents, easements, deeds, and other land rights information. Learn to negotiate with property owners to secure right of way agreements and permissions. Interpret engineering drawings, site plans, and survey data to understand project impacts. Maintain accurate documentation of all contacts, agreements, and activities. Act as a liaison between internal departments, property owners, customers, and external agencies to support right-of-way activities. Support project managers and field teams by providing necessary property and access information. Assist with resolving obstacles or issues related to land access, easements, or property concerns. Qualifications High school diploma or equivalent; prior customer service, fieldwork, real estate, or administrative experience is a plus. Strong verbal communication skills, with the ability to interact professionally with property owners, coworkers, and public officials. Valid driver's license and an acceptable driving record. Ability to learn new technical information quickly and work independently with guidance. Skills & Competencies Excellent organizational and time-management skills; able to prioritize multiple tasks effectively. Strong written communication skills for documenting agreements and interactions. Self-motivated and able to follow established procedures and schedules. Strong interpersonal skills and the ability to maintain positive, professional relationships. Flexibility and adaptability in a fast-paced, fluid work environment. Analytical and problem-solving skills, with the ability to review documents and make sound decisions. Understanding of basic financial impacts related to project decisions (training provided). Proficiency with computers, including ability to learn mapping systems, document platforms, and internal software tools. Physical Demands & Work Environment Ability to work outdoors for approximately 50% of the work week, including visiting properties, job sites, and public offices. Willingness to work occasional overtime, weekends, or evenings depending on project deadlines and workload. Work environment is fast-paced, dynamic, and requires strong attention to detail and adaptability.
    $29k-63k yearly est. 2d ago
  • Chuukese-English remote agents

    Bilingual 4.0company rating

    Remote retail service representative job

    Fluent in Chuukese and English? We are seeking fluent Chuukese-English speakers to join our team providing remote interpreting services for medical encounters in the U.S. Interpreting experience is not required. Contractors who meet qualification criteria may complete a paid onboarding program prior to receiving assignments. Qualifications Native or advanced Chuukese proficiency English C1 level or above, with clear verbal communication Stable internet connection Laptop or desktop computer required Availability for a paid onboarding program. Engagement Overview 1099 independent contractor engagement Fully remote Flexible availability Biweekly compensation Competitive per-hour rates Apply here: ************************************* #notexperience #chuuks #bilingual #freelance #homeoffice #remotejob #english #chuukese #fulltime #parttime #languageservices #costumerservice #bilingualagent #chuuk #chuukstate
    $52k-82k yearly est. 2d ago
  • Customer Service Specialist

    Calculated Hire

    Remote retail service representative job

    Service Scheduling Administrator (SSA) Part-Time | Fully Remote After Training Training Location: Charlotte North Ops Center 115 Rhyne Road, Charlotte, NC Training is conducted onsite, five days a week. Work Schedule & Mobility: Onsite for training; fully remote after training Part-time role (minimum 22 hours/week) Hours may increase to 36+ per week if the contingent worker is available Required availability: Weekends: 7:00 AM - 6:00 PM Holidays: 7:00 AM - 4:00 PM Position Purpose: The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads for field service personnel to support daily operations, customer service commitments, and emergency response. This role serves as a critical point of contact for technicians, first responders, and emergency customers, ensuring timely, accurate, and professional resolution of service needs. The SSA supports after-hours operations and contributes to maintaining 24/7/365 emergency coverage across the service area. Nature & Scope The SSA supports the Planning & Progression Department, a centrally-led and regionally-executed team responsible for receiving, routing, and assigning all service orders for the Natural Gas Business Unit. This role requires: Independent judgment and analytical skills to optimize workloads in a dynamic operational environment The ability to assess service calls and emergencies and apply appropriate human relations skills Coordination of service and emergency response across a three-state service area operating 24/7/365 Operational Impact: Supports approximately 350 Service Technicians Helps manage an average of 56,000 emergency calls annually Key Responsibilities: Assign, route, and adjust daily workloads for field service personnel Answer inbound calls from technicians, first responders, and emergency customers Handle complex calls requiring research, follow-up, and sound judgment Monitor service workflows and adjust schedules as operational conditions change Ensure timely, accurate resolution of customer inquiries and emergencies Support after-hours technician operations and emergency response coverage Required Skills & Qualifications: Strong analytical, problem-solving, and decision-making skills Ability to multitask and prioritize in a fast-paced, high-volume environment Excellent communication and customer service skills Ability to remain calm and professional during emergency situations Education Requirement: High School Diploma or GED required
    $27k-35k yearly est. 4d ago
  • Customer Service Specialist

    Net2Source (N2S

    Remote retail service representative job

    Title: Customer Service Duration: 6+ months (Extension) Shift: 8am - 5pm Qualifications: A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates, when necessary, with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in Salesforce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines. The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. Demonstrates relentless customer service Flexibility in working hours 7:30am - 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
    $27k-36k yearly est. 2d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Retail service representative job in Clifton, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Remote Customer Service Representative - Product Testing

    Glocpa

    Remote retail service representative job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote retail service representative job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 2d ago
  • Customer Service Representative

    Randstad USA 4.6company rating

    Retail service representative job in Columbus, OH

    As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Experience: One year of experience in customer service, sales related occupations. Knowledge, Skills and Ability: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence.
    $28k-35k yearly est. 2d ago
  • Customer Service Representative

    Concero

    Remote retail service representative job

    We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.
    $26k-34k yearly est. 5d ago
  • Licensed Customer Service Representative

    Commonwealth Casualty Company

    Remote retail service representative job

    The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: · Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. · Demonstrate a strong understanding of company procedures, processes, tools, and systems. · Take full ownership of customer accounts during the review and servicing process. · Maintain accurate internal records by archiving all necessary documentation and evidence. · Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. · Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. · Request, track, and follow up on any missing or required information from customers. · Provide accurate quotations, pricing details, and policy information to new and existing customers. · Successfully complete the sales process in accordance with the company's regulatory requirements. · Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements · High school diploma or equivalent required. · Active insurance license (Property & Casualty) · Bilingual skills are a plus (Spanish/English preferred). · Ability to learn and apply insurance guidelines, processes, and systems. · Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. · Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition · Time-management skills · Customer-focused mindset with strong problem-solving skills · Previous customer service experience preferred. · Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule · Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. · In-office position and require on-site attendance for all scheduled shifts for Arizona. · Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.
    $28k-37k yearly est. 1d ago
  • Customer Service Representative

    Thermoid

    Retail service representative job in Bellefontaine, OH

    The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.
    $27k-35k yearly est. 1d ago
  • Associate Customer Service Representative, B2C ($500 Sign On Bonus)

    Kohler Co 4.5company rating

    Remote retail service representative job

    Work Mode: Remote $500 Sign On Bonus! - Now Hiring for our March 2nd, 2026 Training Class! Opportunity As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. Gain knowledge of all Kohler and Sterling products and the associated warranties associated. Read and understand technical publications, diagrams, and specification documents. Excellent interpersonal and communication skills. Track orders, provide availability, and other shipping information. Up sell Kohler and Sterling products and accessories as appropriate. Assist with implementing procedures to maximize up-time and phone coverage. Track trends in product variations and report to engineering and quality as appropriate. Participate in department initiatives as needed. Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. Have a separate confidential and distraction free workspace with no background noises. Freedom from other responsibilities - you must be focused on delivering a world class service experience. Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. Full-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-KS1 #LI-Remote Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $20-21 hourly 5d ago
  • Remote Travel Coordination Specialist

    Newport Associates 4.6company rating

    Remote retail service representative job

    Remote Client Services Coordinator Employment Type: Flexible / Independent We are seeking a Remote Client Services Coordinator to support clients through the planning and coordination process in a fully remote environment. This role focuses on organization, communication, and client support, and is well suited for individuals who are detail-oriented, dependable, and comfortable working independently. No prior industry-specific experience is required. Training, systems, and ongoing support are provided. Key Responsibilities Serve as a primary point of contact for client inquiries Gather and document client needs and preferences Coordinate service details and manage timelines Maintain accurate records and documentation Communicate clearly and professionally with clients Follow established processes and workflows Support a consistent, high-quality client experience Qualifications Strong written and verbal communication skills Excellent organizational and time-management abilities High attention to detail Ability to work independently in a remote setting Comfort using digital tools and online systems Experience in client services, customer support, administration, or coordination is helpful but not required Training & Support Structured onboarding and role training Access to tools, resources, and documented procedures Ongoing guidance and team collaboration Work Environment Fully remote position Flexible scheduling Supportive and structured team environment
    $39k-51k yearly est. 13d ago
  • Travel Specialist (Remote)

    Globe Life and Accident Insurance Company 4.6company rating

    Remote retail service representative job

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Travel Specialist? Globe Life is looking for a Travel Specialist to join the team! In this role, you will be responsible for reconciling the corporate travel department credit cards and assisting in reconciling agency gathering/meeting expenses. Excellent organizational and communication skills are integral to this role. This person will also be responsible for providing other supporting documentation that will be needed by the department at the request of our vendors and other departments. This is a remote / work-from-home position. What You Will Do: Download monthly Corporate Travel Card statements. Create EIB uploads for AP processing. Send monthly summary of statements to VP/Executive Management for review/approval. Code all transactions, attaching necessary documentation in expense system. Request any missing documentation from traveler or hotel, escalating to management when necessary. Audit charges for validity - appropriate pricing and approved expenses. Report any needed reimbursements when appropriate. Validate all receipts are saved in appropriate accounting folders. Create/submit correcting journal entries for any charges that were incorrectly coded. Assist with department generated payments and securing appropriate approvals as needed. What You Can Bring: High school diploma required; Associate or Bachelor's degree preferred. 2+ years experience with Concur expense. Proficiency with Workday or other ERP software. Clear and concise communication skills. Concur/Workday expense knowledge. Microsoft Excel & Word - intermediate to expert is preferred. Time management to manage multiple deadline. Ability to work on multiple tasks consecutively, transition between tasks without losing place. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $42k-64k yearly est. Auto-Apply 19d ago
  • Cruise & Travel Specialist

    Vacation Advertiser 4.4company rating

    Remote retail service representative job

    Cruise & Tour Specialist (Remote) Remote - U.S., Mexico, Caribbean, UK, Australia Based Job Type: Independent Contractor / Flexible Schedule About Us: Vacation Advertiser is a dynamic travel company helping clients create unforgettable vacations, from luxurious cruises to guided tours around the world. We believe travel changes lives-and we're on a mission to connect passionate people with incredible destinations. Position Overview: We are currently seeking Cruise & Tour Specialists to join our remote team. If you enjoy travel, love helping others, and want the freedom to work on your own schedule, this is a great opportunity. No prior travel experience is required-training is provided. What You'll Do: Consult with clients to understand their travel goals and preferences Recommend cruise lines, vacation packages, and tour options Book travel and create custom itineraries based on client needs Stay informed on current promotions, packages, and travel updates Manage bookings, documentation, and itinerary updates Provide excellent customer service from consultation to post-travel Who You Are: Passionate about travel and helping others Organized, self-motivated, and goal-oriented A clear communicator with strong attention to detail Comfortable using digital tools, email, and web-based booking platforms Experience in customer service or sales is a plus but not required What You'll Get: Flexible hours-set your own schedule Work remotely from anywhere with internet access Full training provided Access to exclusive travel perks and discounts Supportive team and opportunities for growth Apply Today: Ready to start a career that lets you explore the world while helping others do the same? Apply now and take the first step toward becoming a Cruise & Tour Specialist.
    $73k-96k yearly est. Auto-Apply 60d+ ago
  • Travel Consultant, After Hours Support

    On Location 4.0company rating

    Remote retail service representative job

    Who We Are:On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. The Support Agent will collaborate directly with coaches and operations staff from multiple Universities on all multi-level needs. The individual in this role must have knowledge of Sabre or a similar Global Distribution System (GDS), be able to multi-task while managing calls and emails, work from home while staying engaged with the customers and co-workers with limited distractions. At times, the agent may be involved in booking group travel which could include group air, hotels, and buses. The individual will be customer-service oriented by always putting the client's needs first. It is important that the candidate understands the unique processes of Anthony Travel that supports over 100 collegiate athletic departments. The individual must be able to work various hours with some overtime when needed. The role requires four 10-hour shifts throughout each week with weekends and Holidays included. ESSENTIAL FUNCTIONS & RESPONSIBILITIES · Booking and exchanging air records, hotels, cars, private car services and buses to fit the client's needs. · Able to book hotels and cars within the GDS. · Invoicing during off times and slower times for group hotels and buses for the teams. · Multitask is a must, taking incoming calls and emails and completing the tasks promptly. · Must know how to book and ticket air reservations Knowledge of partial and full exchange process, voiding tickets and issuing MCO's. · Work closely with the team when they may need help completing a task. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Education and/or Experience, Knowledge, Skills, and Abilities: · Strong client-service orientation. · Excellent communication, interpersonal skills. · Excellent time management skills required - including the ability to set priorities and work in a fast-paced environment. · Able to work independently. · Team player, flexibility/ability to adapt in a dynamic environment. · Strong desire to learn and utilize the tools provided. · Positive attitude. · Self-starter. Preferred Education and/or Experience, Knowledge, Skills, and Abilities: · Travel experience preferred. · 3+ years of GDS experience · Knowledge of travel specific systems (e.g. GDS, Concur, etc.). CORE VALUES As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best. We uphold these values in our quest for excellence: · Exceed all service expectations with our customers, our partners, and each other. · Create value by enriching people's lives. · Do the right thing and bring others along with us - always. · Propel the power of diversity, in thought, team and experience. · Partner to generate win-win solutions. · Ignite and empower our team's entrepreneurial spirit. · Exude respect and gratitude - treat others as you would want to be treated. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $19.83 hourly (minimum will not fall below the applicable state/local minimum wage thresholds) Hiring Rate Maximum: $26.44 hourly
    $19.8-26.4 hourly Auto-Apply 44d ago
  • Business Travel Consultant

    Vista Global 4.1company rating

    Retail service representative job in Columbus, OH

    Vista's team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The VistaJet Travel teams make business travel arrangements for all crew and employees. Responsibilities Your responsibilities will include, but not limited to: Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies. Booking travel for sales and executive teams as required. Booking travel for crew training as directed by Training Department. Managing travel for pursers as required. Securing and manage block-inventory of hotel rooms. Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations. Coordinating with the Scheduling team during severe weather. Assisting Scheduling and Training departments on crew transition and non-transition days. Interfacing with Vista's Finance department on hotel/air/ground transport contracts. Assist booking company events and meetings. Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns. Collaborate with other consultants to improve customer service. Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position. Required Skills and Experience Travel Agency or Aviation experience preferred. Experience using SABRE or any other GDS such as: Amadeus, Apollo, Smart point, or World span preferred. Ability to work a flexible schedule, including nights, weekends, and holidays. Strong analytical ability. Ability to work independently and under pressure. Strong organizational skills. Detail oriented while upholding a high level of accuracy. Self-starter who thrives in a dynamic, fast-paced environment. Excellent verbal and written communication. Ability to multi-task and work in a team. Proficient with PC and Microsoft Office (including Word and Excel). Strong computer skills.
    $26k-33k yearly est. Auto-Apply 54d ago
  • Associate Sales Representative, GSS (New York City)

    Hillrom 4.9company rating

    Remote retail service representative job

    This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Your Role at Baxter THIS IS WHERE you build trust to achieve results As an Associate Sales Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day. As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes. Your Team We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success. We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals. As a member of Baxter's sales team, you'll be aligned to a region in our Surgical Business unit and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area and with a team of Sales Consultants in that region to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, handle customer concerns, and collaborate with other teams. This role is field based and ideal candidate will be located in New Yok City, Northern New Jersey or Southern Connecticut and will be able to travel up to 75% within the assigned territory. What you'll be doing Understanding all the products, surgical specialties, and devices within the portfolio. Supporting and promoting our Surgical Portfolio in an assigned established geography to meet customer's clinical and economic needs. Primary call points include surgeons, nurses, and operating room staff. Engaging your install base and following up with existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience. Independently formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site. Establishing an understanding of the portfolio's competitive differentiation and communicating this information to customers to assist them in product selection. Scheduling and completing customer sales calls quotas and follow up on opportunities to develop the business. Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested. Ensuring clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing to improve customers' adoption of their portfolio. Supporting site visits, product fairs, and mock rooms, as necessary. Recording activities and contacts within Salesforce.com and assuring that all information remains current and detail is relevant. Individuals must live within the current geography or be willing to relocate to it. What you'll bring Bachelor's degree preferred with 2+ years' experience or a minimum 2 years' experience in an inside or field sales role in the healthcare or similar industry preferred. Medical device experience strongly preferred. High School Diploma or GED required. Knowledge of clinical workflow/clinical language, hospital environment a plus. Computer literate (must demonstrate a strong solid understanding of excel, PowerPoint and Word). Salesforce knowledge is a plus. Excellent formal presentation skills. Excellent written and oral communication skills with ability to speak clearly and articulately over the phone. Flexible, autonomous, and the ability to collaborate with multiple team members to ensure customer satisfaction. Must be willing/able to travel at least 50-75% and may involve visits to remote or urban areas either individually or with other personnel. Position will have an assigned geographic territory which may span several states. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $58,400 to $80,300 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also be eligible for variable commission. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time #LI-MF US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
    $58.4k-80.3k yearly Auto-Apply 5d ago
  • Financial Services Representative

    Primerica 4.6company rating

    Remote retail service representative job

    Primerica is expanding! I am seeking an individual that is COACHABLE and simply MOTIVATED to succeed and to help others succeed! We educate the middle-income consumer proven concepts of HOW MONEY WORKS to obtain financial independence, as well as providing services to protect their income today and for the future. Work schedules are based upon personal availability with the convenience to work from home. Minimum Requirements: * $124 Background Check (Reimbursed) * Age 25+ preferred * Legal to work in the U.S. * NO felonies We offer: * Paid Training Programs * Paid State Licenses * Multiple sources of income * Bonus/Commission Pay (NO quotas) * Advancement as a Broker
    $31k-39k yearly est. Auto-Apply 60d+ ago

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