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  • Customer Service Specialist

    Manpowergroup 4.7company rating

    Remote retail service representative job

    As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role. What You'll Get from This Opportunity: * Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more. * Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company. * Paid job training and access to a library of specialized professional development and training courses. * Shift differentials available. * Performance-based rewards. * Variety - every day is different. Essential Job Functions: * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls) * Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture. * Providing technical support for company's online products and services (PC, mobile, and tablets). * Collaborating with a wide range of the company Teammates to help solve client challenges. * Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office). * Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients. Required Qualifications: * Minimum 1 year client service experience. * High school diploma/GED. * Demonstrated success in problem resolution, multi-tasking and attention to detail. * Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients. * Strong interpersonal, verbal, and written communication skills. * Flexibility, empathy, and patience to work in a fast-paced, high-volume call center. * Ability to read and follow call center "scripts" when handling different scenarios. * Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change. Preferred Qualifications: * Previous experience working in a remote/ work from home environment. Mobile Requirements: * Hard wired high speed internet speed- Minimum of 50 MBPS download * Dedicated home office space * Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite Training: Training will take place in office for minimally the first 3 months. Schedule During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. * Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week * Saturday Squad Shifts- working every Saturday and 2 days off during the week * Additional compensation offered for Weekend Warrior and Saturday Squad * All other shifts will require working at least every other Saturday or Sunday
    $26k-33k yearly est. 4d ago
  • Solar Appointment Setter

    Reach Solar

    Remote retail service representative job

    Remote Solar Sales Consultant / Appointment Setter - Gamified Sales Team 🎮 Employment Type: 1099 / Commission-Based Compensation: $2,000-$10,000+ per month (Uncapped) About Us We're one of the most fun, organized, and high-performance remote solar sales teams in the country - built by gamers, for gamers. Our entire sales system is gamified. We designed a custom CRM that tracks every deal like XP, ranks reps in real time, and rewards top performers like a leaderboard. Some of the top World of Warcraft players in the world are now top closers here - with thousands of installs under their belt. We believe the homeowner wins first, then our team - not the finance companies or the installers. Integrity, competition, and freedom are our foundation. What You'll Do Call and text qualified leads Conduct virtual solar consultations (Zoom) Generate your own leads through proven systems (training included) Help homeowners cut utility bills with clean energy Compete and collaborate inside our gamer-based CRM What We Offer 100% remote work and flexible schedule Daily and weekly live training Gamified CRM built by gamers, for gamers Leadership growth opportunities Nationwide installer network (fast installs, 30+ states) Weekly competitions, prizes, and team rankings Who Thrives Here Gamers, competitors, and performers who love to win Fast learners who want to master sales and leadership People who want more than a job - a chance to level up in life Anyone hungry to build income, skills, and freedom No experience required - we'll train you from scratch. If you bring consistency and coachability, we'll handle the rest. Compensation 1099 Commission-Only Average reps: $2,000-$5,000/month part-time Top performers: $10,000+/month Bonuses & leadership overrides available Schedule Remote / Work From Home Flexible Hours (Full-time or Part-time) Weekly Team Zooms & Competitions Ready to Play and Win? Apply today and join the team where sales feels like gaming, every deal levels you up, and success is earned one win at a time.
    $26k-38k yearly est. 1d ago
  • Customer Service Rep - Bilingual Remote

    American Income Life-Prata & Wilson

    Remote retail service representative job

    Remote Bilingual Benefits Specialist Why Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions
    $32k-41k yearly est. 8d ago
  • Salesforce - Agentforce AI Strategist

    Simplus 3.5company rating

    Remote retail service representative job

    Simplus, a leading Salesforce Summit Consulting Partner and an Infosys company, delivers end-to-end Salesforce platform solutions that accelerate digital transformation. With deep industry expertise and a proven delivery framework, we help organizations streamline operations, enhance customer and employee experiences, and maximize ROI through strategic advisory, scalable architecture, and technical excellence. Position Summary: We're seeking a highly experienced Salesforce Agentforce Strategist to lead the technical design and architecture of scalable Salesforce Service Cloud and Agentforce solutions for our enterprise clients. This individual will be responsible for defining robust case management frameworks, integrating AI-powered agent tools, and architecting seamless omni-channel customer service experiences that align with our clients' operational goals. Key Responsibilities: Architect and lead the delivery of Salesforce Agentforce/Service Cloud solutions, including Omni-Channel, CTI integrations, Knowledge Management, and Live Agent/Einstein Bots. Design and implement Experience Cloud portals tailored to customer support and self-service use cases. Build scalable case lifecycle solutions including automated routing, SLA tracking, and escalation rules. Design secure, scalable data models and role-based access controls for agents and supervisors. Collaborate with business stakeholders, solution engineers, and developers to gather requirements and translate them into well-architected Salesforce implementations. Define technical standards and provide leadership on architectural governance, performance, and scalability. Lead integrations with third-party platforms via REST/SOAP APIs, middleware, and event-driven architectures (e.g., Platform Events, Change Data Capture). Guide the implementation of OmniStudio (OmniScripts, DataRaptors, Integration Procedures) where applicable. Support DevOps practices and CI/CD pipelines using tools like Copado, Gearset, or AutoRABIT. Provide hands-on technical guidance in Apex, Lightning Web Components (LWC), and declarative configuration. Conduct code reviews, performance tuning, and technical troubleshooting to ensure solution quality. Mentor developers and consultants on technical best practices and help build delivery assets and frameworks. Required Skills & Experience: 8+ years of hands-on Salesforce experience; 3+ years in an architecture or technical leadership role. Proven experience delivering complex Service Cloud / Agentforce projects, including Omni-Channel and CTI. Strong experience with Lightning Web Components (LWC), Apex (Triggers, Batch, Scheduler), and Flow. Deep understanding of Salesforce data modeling, role hierarchy, and sharing rules. Expertise in API integrations using REST, SOAP, and middleware such as MuleSoft or Dell Boomi. Familiarity with Einstein Bots, Live Agent, and intelligent routing strategies is a plus. Strong understanding of Salesforce DevOps and tools such as Copado, Flosum, Gearset, or AutoRABIT. Experience working with Agile/Scrum delivery frameworks and tools like Jira or Azure DevOps. Salesforce certifications such as Application Architect, Service Cloud Consultant, Integration Architect, or System Architect are highly preferred. Preferred Qualifications: Experience with Experience Cloud (formerly Community Cloud) and self-service portals. Exposure to Einstein AI, Case Classification, and Next Best Action recommendations. Why Join Simplus? Work with top-tier clients and cutting-edge Salesforce technologies. Be part of a high-performing, values-driven team that thrives on collaboration, transparency, and innovation. Flexible remote work environment, competitive compensation. Continuous learning, certifications support, and career growth opportunities.
    $58k-71k yearly est. 2d ago
  • Customer Service Benefits Specialist - Virtual (Remote)

    Hire Standard Staffing

    Remote retail service representative job

    Remote Benefits Representative American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals _Present to families different benefits programs, enroll new clients, and open new accounts. _Oversee and prioritize each customer in your portfolio Qualifications: Must have a passion for helping others _** MUST BE A US OR CANADIAN CITIZEN ** Proven ability to work as a productive team member _Excellent communication and interpersonal skills _Self-motivated team player, proficient in multi-tasking Proficient with computers and Zoom preferred but not required _Ability to form and grow solid relationships with your client accounts Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
    $27k-35k yearly est. 3d ago
  • Appointment Setter - Work From Home - 60k/Year

    Spade Recruiting USA

    Remote retail service representative job

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $26k-38k yearly est. 60d+ ago
  • Head of Agent Experience

    Keri Shull Team-DMV Real Estate 4.2company rating

    Retail service representative job in Fairfax, VA

    Who We Are KS Team is one of the top-ranked real estate teams in the country, with over $5B in sales and thousands of families served. We are passionate about delivering unforgettable client experiences and empowering agents to thrive-leveraging AI, automation, and advanced technology to scale results efficiently. Our culture is built on grit, resourcefulness, optimism, drive, growth mindset, and reliability. Every day brings opportunities to innovate, optimize, and make an impact. Position Overview The Head of Agent Experience is responsible for attracting, onboarding, and retaining top real estate talent while cultivating a thriving company culture. This role ensures every agent and staff member feels valued, connected, and supported - from their first interview to years into their career on the team. You will be the bridge between recruitment, retention, and culture - planning experiences that strengthen engagement, build community, and celebrate success. Key Responsibilities 🧭 Recruitment & Onboarding Identify, attract, and recruit real estate agents aligned with the team's mission and values. Manage the full recruitment lifecycle: sourcing, interviewing, and onboarding. Develop and refine onboarding processes to ensure new agents are set up for success within their first 90 days. Track recruiting metrics and conversion rates (interviews → hires → retained agents). 💡 Retention & Engagement Create and execute retention strategies that keep agents happy, productive, and connected. Conduct regular check-ins and satisfaction surveys to monitor team morale. Coordinate recognition programs, awards, and milestones. Identify and address trends in agent turnover or disengagement. 🎉 Culture & Event Planning Plan and execute team events, retreats, client appreciation gatherings, and community service initiatives. Build a strong internal culture through communication, collaboration, and celebration. Manage team calendars, birthdays, work anniversaries, and team traditions. Ensure the team's values and mission are reflected in all internal and external experiences. 🧩 Collaboration & Operations Work closely with leadership to ensure growth goals align with cultural priorities. Partner with marketing to develop recruiting campaigns and social media spotlights. Support internal communications and team meetings. Key Performance Indicators Number of quality agent recruits onboarded monthly Agent retention rate Event attendance and engagement metrics. Time-to-productivity for new hires (onboarding success) Ideal Candidate Profile Proven experience in recruiting, HR, culture management, or team operations Exceptional communication and relationship-building skills Positive Attitude & Passion for helping others succeed Strong organizational skills Competitive & Strategic thinker who thrives in a fast-paced, team-oriented environment Ability to prioritize time effectively
    $28k-59k yearly est. 4d ago
  • Customer Service Specialist

    Joola

    Retail service representative job in North Bethesda, MD

    JOOLA is for looking for an experienced Seasonal Customer Service Specialist with a passion for growth and interest in pickleball and table tennis! We are seeking a dynamic and results-driven Customer Service Specialist to join our team for the busy season. In this temporary role, you'll play a key part in supporting our growing pickleball business-driving and nurturing new opportunities while maintaining strong relationships with existing clients throughout the season. Responsibilities: Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services. Order Processing: Assist in processing consumer orders through mult`iple communication channels (email, phone, web) and provide order confirmations. Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity. Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information. Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services. Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system. Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays. Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues. Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image. Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement. Qualifications: High School diploma or equivalent 1-3 years of customer service experience, preferably in a consumer-facing role or call center environment. Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite Experience with CRM software (Salesforce) is a plus About JOOLA: JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
    $28k-38k yearly est. 4d ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote retail service representative job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 5d ago
  • Telmed Customer Service Rep - UT, ID, AZ Only

    Direct Meds LLC

    Remote retail service representative job

    Direct Meds is a fast-growing healthcare technology company providing patients with better access to medications and telehealth services. We're looking for a Customer Service Representative (CSR) to join our fully remote team and be the front line of support for our customers. We adding 400+ new patients a day and really want to keep up our support services to meet the demands of our great customers who might be having some issue with their weight loss journey. What You'll Do Our typical patient is a 55 year old woman who will love to have someone help with questions regarding their patient intake or medication shipments. Respond to customer inquiries via phone, text / SMS, chat, and email in a professional, empathetic, and timely manner. Assist patients with account setup, prescription orders, and troubleshooting. Accurately document interactions and escalate issues when needed. Collaborate with internal teams to ensure customer satisfaction and efficient resolution of issues. Deliver excellent service that reflects Direct Meds' commitment to patient care. What We're Looking For 1+ year of customer service experience (healthcare or pharmacy background a plus). Strong communication skills (verbal and written) and professional phone etiquette. Comfort with technology and ability to navigate multiple systems at once. Problem-solving mindset and ability to stay calm under pressure. Reliable internet connection and a quiet remote workspace. Recognizing patterns with problems. Motivated by achieving performance goals and willing to ask for positive reviews! Why Join Direct Meds? Competitive pay ($17-$24/hr depending on experience). 100% remote position - work from anywhere in the U.S. Opportunity to be part of a mission-driven company improving patient healthcare access. Supportive team culture with room to grow your career and a chance to really develop job skills in a very well organized rapidly growing business. If you're passionate about helping people and thrive in a fast-paced environment, we'd love to hear from you!
    $17-24 hourly 3d ago
  • Remote Insurance and Investments Financial Services Rep

    Rainmakers Inc. 3.7company rating

    Remote retail service representative job

    Work From Anywhere Part-Time or Full-Time Insurance • Investments • Mortgage Looking for supplemental income or a career change? We train and license you to work in 3 of the most stable, high-paying industries no experience required. What's Included: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Self-motivated & trustworthy
    $31k-43k yearly est. 60d+ ago
  • Customer Service Representative (remote after training)

    Addison Group 4.6company rating

    Remote retail service representative job

    Please read before applying: Must be available to work all weekends (specific shift details below) 100% on-site in San Antonio during training (3-6 weeks), then fully remote Great opportunity to gain experience in the medical field - no healthcare background required! Summary Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to both providers and patients. Responsibilities Manage a high volume of inbound and outbound calls to schedule and confirm medical evaluation appointments. Verify and update patient and provider information accurately within internal systems. Communicate clearly and professionally with patients, providers, and internal departments to ensure scheduling accuracy and timely service delivery. Review and confirm documentation related to appointment scheduling and follow-up procedures. Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and escalating concerns as needed. Meet or exceed daily and weekly performance metrics related to call volume, scheduling accuracy, and service quality. Maintain confidentiality of sensitive information in accordance with company policies and HIPAA regulations. Perform other related duties and special projects as assigned. Requirements MUST be available to work one of the following shifts: Thursday-Sunday (7AM-6PM) OR Friday-Monday (7AM-6PM) 2+ years of experience in a call center environment handling high-volume inbound or outbound calls, preferably in healthcare or scheduling. Strong communication and customer service skills with the ability to manage calls efficiently and professionally.
    $28k-35k yearly est. 1d ago
  • Associate Customer Service Representative, B2C - $500 Sign on Bonus!

    Kohler 4.5company rating

    Remote retail service representative job

    Work Mode: Remote $500 Sign on Bonus! Opportunity Apply today to join our Jan 12, 2026 training class! As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Functional Skills * Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. * Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. * Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. * Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. * Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. * Gain knowledge of all Kohler and Sterling products and the associated warranties associated. * Read and understand technical publications, diagrams, and specification documents. * Excellent interpersonal and communication skills. * Track orders, provide availability, and other shipping information. * Up sell Kohler and Sterling products and accessories as appropriate. * Assist with implementing procedures to maximize up-time and phone coverage. * Track trends in product variations and report to engineering and quality as appropriate. * Participate in department initiatives as needed. * Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. * Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! * The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. * Have a separate confidential and distraction free workspace with no background noises * Freedom from other responsibilities - you must be focused on delivering a world class service experience. * Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. * Part-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-Remote #LI-KS1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $20-21 hourly 2d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Retail service representative job in Bealeton, VA

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Cruise & Travel Specialist

    Vacation Advertiser 4.4company rating

    Remote retail service representative job

    Cruise & Tour Specialist (Remote) Remote - U.S., Mexico, Caribbean, UK, Australia Based Job Type: Independent Contractor / Flexible Schedule About Us: Vacation Advertiser is a dynamic travel company helping clients create unforgettable vacations, from luxurious cruises to guided tours around the world. We believe travel changes lives-and we're on a mission to connect passionate people with incredible destinations. Position Overview: We are currently seeking Cruise & Tour Specialists to join our remote team. If you enjoy travel, love helping others, and want the freedom to work on your own schedule, this is a great opportunity. No prior travel experience is required-training is provided. What You'll Do: Consult with clients to understand their travel goals and preferences Recommend cruise lines, vacation packages, and tour options Book travel and create custom itineraries based on client needs Stay informed on current promotions, packages, and travel updates Manage bookings, documentation, and itinerary updates Provide excellent customer service from consultation to post-travel Who You Are: Passionate about travel and helping others Organized, self-motivated, and goal-oriented A clear communicator with strong attention to detail Comfortable using digital tools, email, and web-based booking platforms Experience in customer service or sales is a plus but not required What You'll Get: Flexible hours-set your own schedule Work remotely from anywhere with internet access Full training provided Access to exclusive travel perks and discounts Supportive team and opportunities for growth Apply Today: Ready to start a career that lets you explore the world while helping others do the same? Apply now and take the first step toward becoming a Cruise & Tour Specialist.
    $73k-96k yearly est. Auto-Apply 60d+ ago
  • Associate Sales Representative, Global Surgical Solutions - North New Jersey

    Hillrom 4.9company rating

    Remote retail service representative job

    This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Your Role at Baxter THIS IS WHERE you build trust to achieve results As an Associate Sales Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day. As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes. Your Team We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success. We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals. As a member of Baxter's sales team, you'll be aligned to a region in our Surgical Business unit and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area and with a team of Sales Consultants in that region to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, handle customer concerns, and collaborate with other teams. This role is field based and ideal candidate will be located in New Jersey, New York City or Connecticut. You will be able to travel up to 75% within the assigned territory. What you'll be doing Understanding all the products, surgical specialties, and devices within the portfolio. Supporting and promoting our Surgical Portfolio in an assigned established geography to meet customer's clinical and economic needs. Primary call points include surgeons, nurses, and operating room staff. Engaging your install base and following up with existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience. Independently formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site. Establishing an understanding of the portfolio's competitive differentiation and communicating this information to customers to assist them in product selection. Scheduling and completing customer sales calls quotas and follow up on opportunities to develop the business. Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested. Ensuring clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing to improve customers' adoption of their portfolio. Supporting site visits, product fairs, and mock rooms, as necessary. Recording activities and contacts within Salesforce.com and assuring that all information remains current and detail is relevant. Individuals must live within the current geography or be willing to relocate to it. What you'll bring Bachelor's degree preferred with 2+ years' experience or a minimum 2 years' experience in an inside or field sales role in the healthcare or similar industry preferred. Medical device experience strongly preferred. High School Diploma or GED required. Knowledge of clinical workflow/clinical language, hospital environment a plus. Computer literate (must demonstrate a strong solid understanding of excel, PowerPoint and Word). Salesforce knowledge is a plus. Excellent formal presentation skills. Excellent written and oral communication skills with ability to speak clearly and articulately over the phone. Flexible, autonomous, and the ability to collaborate with multiple team members to ensure customer satisfaction. Must be willing/able to travel at least 50-75% and may involve visits to remote or urban areas either individually or with other personnel. Position will have an assigned geographic territory which may span several states. The estimated base pay range for this position is $58,400 - $87,600 annually, with additional opportunity to earn sales incentive compensation for achieving or exceeding your goals. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #LI-BB2 US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
    $58.4k-87.6k yearly Auto-Apply 13d ago
  • Patient Financial Services Representative

    Fairview Health Services 4.2company rating

    Remote retail service representative job

    Fairview are looking for a Patient Finacial Services Representative to join our team! This is a fully remote position approved for a 1.0 FTE (80 hours per pay period) on the day shift. This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication. Responsibilities * Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate. * Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization. * Performs the best practice routine per department guidelines * Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback. * Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible. * Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients. * Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts. * Responsible for processing external correspondence in a timely and efficient manner. * Ensures internal correspondence is clearly and professionally communicated and processed expeditiously. * Responsible for verification of insurance and/or patient demographics. * Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts. * Educates patients and/or guarantors of patient liability when appropriate. * Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work Required QualificationsPreferred Qualifications * 1 year Medical billing office setting experience * MS Office experience * Insurance/follow up experience * Coordination of benefits experience * Epic, Brightree, Billing Bridge, or comparable software account experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $27k-45k yearly est. Auto-Apply 3d ago
  • Sales & Audience Services Associate

    Arena Stage 3.7company rating

    Retail service representative job in Washington, DC

    Job Description The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage. Responsibilities: Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email. Sells seats, solicits donations, and processes payments for all of our programs. Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner. Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call. Makes outbound sales calls as requested by managers. Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales. Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing. Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team. Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work. Requirements: 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience. Previous ticket sales experience preferred; arts background or passion preferred. Schedule: The successful full-time candidate for this job will work 1-3 days out of Tuesday - Sunday, from 11:45-8:15; one weekend day is required, two preferred. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia. Job Posted by ApplicantPro
    $29k-32k yearly est. 27d ago
  • Associate Sales Representative ENDO - DC, MD & VA

    Amneal Pharmaceuticals, Inc. 4.6company rating

    Retail service representative job in Washington, DC

    The Associate Sales Representative provides short-term territory coverage under the direction of a Region Business Manager. This role involves planning and executing sales activities, delivering presentations to healthcare professionals, and using approved marketing materials to drive product awareness and sales. The position requires frequent travel (80%+), including overnight stays, and candidates must live near a major airport. Responsibilities also include maintaining compliance with reporting and regulatory standards, participating in training, and supporting business planning efforts. Essential Functions: * Under close supervision of the RBM, achieve all territory management, call activity goals and performance objectives for geographical assignment(s) including but not limited to call activity, sample and resource utilization, target reach and frequency, and sales performance. * Under close supervision of the RBM, maintain proficient knowledge of promoted product disease states and indications. * Deliver proficient sales presentations to a defined list of current and prospective customers with a frequency based on assigned call goals. Implement the Amneal selling model and process principles, including the DiSC personality profile when engaging with customers. * Complete pre and post call analysis which positively impacts customer interactions. * Regularly review and analyze all available sales data and utilize developmental budget funds * Under close supervision of the RBM, adhere to all compliance policies and guidelines. * Develop a daily call schedule to ensure efficient and comprehensive coverage of territory which may include a certain number of calls per day/week. * Under close supervision of the RBM, complete administrative reports and meet related deadlines. Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.). * Maintain the stated expectations of number of calls per day defined as face-to-face interactions, with healthcare providers focusing on top target customers. * Enter calls immediately into Veeva System via iPad and check/respond to email daily.
    $33k-44k yearly est. Auto-Apply 10d ago
  • Financial Services Representative

    Primerica 4.6company rating

    Remote retail service representative job

    Primerica is expanding! I am seeking an individual that is COACHABLE and simply MOTIVATED to succeed and to help others succeed! We educate the middle-income consumer proven concepts of HOW MONEY WORKS to obtain financial independence, as well as providing services to protect their income today and for the future. Work schedules are based upon personal availability with the convenience to work from home. Minimum Requirements: * $124 Background Check (Reimbursed) * Age 25+ preferred * Legal to work in the U.S. * NO felonies We offer: * Paid Training Programs * Paid State Licenses * Multiple sources of income * Bonus/Commission Pay (NO quotas) * Advancement as a Broker
    $31k-39k yearly est. 60d+ ago

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